Staff is friendly and helpful, store was quiet and had time to look around and ask questions.
Great staff! Covid-19 compliant. Safe for the entire family young and old. They make sure your in store shopping experience is safe and good. Still the best gaming store.
Dude was cool and knowledgeable about what I needed.. 👌
Preordered Dark Alliance for the ps5 a month before and today the day it comes out, they dont have my preorder i paid for. Dont go to this game stop. The one in moreno Beach has a bigger stock and actually had the game in stock. Do not but from the smaller store on Day street.
Mike and Helen are not only some of the best GameStop employees I have ever come across but I would say THE BEST. If you ever need anything from GameStop this is the one to go to! Knowledgeable and amazing customer service is what keeps me coming back to this location and always will!
Everything is out of stock!😭😭😭 but I was able to get what I really needed. Very clean store. Wonderful staff. Extremely educated on everything and very helpful for a mother who doesnt understand!
Good place, great customer service, Clean
The experience here is awesome quick and friendly
Great service once I got through the line. Since they didnt have my item in stock they went the extra step to find it online and order it for me so all I had to do was pay in the store. Which is why I went in person to begin with. I appreciate the help.My only criticism is the line was long and the second clerk was on break. Once he finished his break the line moved quickly.
Cool place with so many games 🤪😝🤑
Took my boys in to get some games and as always they spent a long time deciding. We finally get up to the counter and come to find out they didnt have any of the 4 games my boys took up. I asked why did they have them up if you dont have them I stock? She said they had to leave them out to show that they have it. Cause it displays the price. Really? Come guys prewarn the parents so we can prepare our kids before the get hurt and disappointed.
Was able to use my private dollar coupon. They never ask you if you would like to use it. You have to remember to ask. But at least you can on one every month.
The store employees were very helpful and had my game ready for me when I went to pick it up.
Very patient people, manager tried her best to get the orders go through, great communication while we are in the line, superb service
Ive been coming to this Gamestop ever since I was a little kid. There wasnt ever a place besides Olive Garden down the street that brought me such a juvenile sort of joy. Im glad its still around. Even if they never gave enough for my games when I sold them. Theyre my favorite place to shop for escapism besides Harkins.
Friendly, helpful, knowledgeable staff, good location
The dude at the checkout was soo nice, was gonna get regular red dead an found a 2cd one with a dlc :)
Great customer service, very helpful staff.
Sooo good!
Great place made it just in time great staff
Typical GameStop, really. Everyone seems friendly and like they know what theyre doing.
Great prices...but didnt like that one of the associates told me they had a promotion going and when I went to pay it was already over
Very nice
Our first time d there celebrating our daughters 30 th with the family. We love it and will be returning.
It doesnt have a big selection of 3ds games but it has lots of other cool great games!
I like this particular GameStop. It always has what Im looking for. Friendly staff, neat and clean store. Nothing is out of order.
The manager is amazing. She updated us on events we would be interested by what we ordered. I will continue receiving my buisness. #happycustomer
We have gotten used to a bit of attitude from the staff at most game stores when they realize we arent gamers. When we walked into THIS Gamestop we were blown away at the polite and professional assistance we received. We allowed our 9 yr old son ask for the game he was looking for and the young man that helped him was very kind and patient, he helped our son with the same courtesy and respect that an adult would receive. Our son was so excited that he was able to do it all by himself. Thank you for making our day! :)
Due to the store being 1 of 2 in the hemet/san Jacinto area, there isnt a HUGE selection of used games. Dont get me wrong, tons of games for each system are available and if theres a specific game you wish to play, it can be located at another location but the best thing to do is always call ahead.
Every time I shop at a different gamestop my games dont work. I come here and they always take great care of me and make everything right. I really appreciate it!
I hardly ever go, but when I do its always a pleasant time. They are always helpful.
Love the place I even go outta of my way to go to this gamestop cause they are knowledgeable of the games
Always nice staff, they even gave me a free bag once. I’m really satisfied with my service every time I go there, and will recommend it
Great service. Excellent choices!!
The staff are very friendly and helpful. One of them (Chris I think) was very, very helpful. Glad to have a GameStop like this in my community.
Went in to buy Super Mario Party for my sisters Birthday present. Called ahead to make sure they had it in stock. The staff was friendly and helpful as always.
Very helpful
Poor customer service
I love game stop...i just dont like an eploee there because i ask if at another game stop had a video game that they didnt had in there that was on special and she lie to me
I waited in line for quite some time before the assistant manager came from some corner helped a little boy then tried to ring up a Asian family before helping mine. I was livid. I impolitely stepped up and spoke up bed we were overlooked again. So slow service and rude assistant managers
Bald tall white male told me he couldn’t take my retro games in for credit. Clearly lying when I asked another employee that same week at the same location they do. I saw him giving orders so he clearly was a manager. Corporate will be contacted due to such terrible customer service.
Great staff always friendly and try to get you in and out fast. I do about 90% of my game related business here and Ive never had an issue.
Wonderful customer service very in tune to the customer and their needs light and friendly. If they dont have it theyll help you find it
Went in to pay off a pre-order and spoke to an associate named Amy about what happens during pre-order night of a high profile game, such as the one im getting. She gave me nothing but MISINFORMATION. She told me to come on Friday or Saturday morning when the game obviously comes out on a TUESDAY. Asked her if i could call ahead to pick up the pre-order and she said no. Seriously, the WORST experience Ive had at this location.
Gave me exactly what I wanted, good experience, long line tho
Best games and electronics if your looking for a good game store this is it
Cool b peeps
Great customer service and good energies from staff.
Always awesome,.helpfull staff.
I always get my games there.
I actually called around to different GameStops in the area and this is the only GameStop that took time to answer my questions and not rush me on the phone so when I came in to purchase my item he was very nice he had it ready for me and explained everything I am very happy with my experience. Gavin was actual person I worked with.
Helena was very helpful with what we needed.
Lots of choices. Very nice employee at cash register
Every time I come to this gamestop the staff is very excited and happy to be there. Never had a problem that didnt get solved.
Okay so right when I walked in all I seen was all the employees heads turn right at the door and they stopped what they were doing and asked me what was I looking for. I told them that I was looking for a couple games and a charger. All of the employes (5 of them) helped me find the things that I was looking for. It looked like we were doing a scavenger hunt because we were walking really fast back and forth, people were giving us funny looks. I would come back again for all my gaming needs and for my pre orders!
Tje servise is the best they help you with anything you need at their store
You will get great services and they will help with anthing you will need
The preorder went nice and smooth
I love coming here!! They are always nice and super helpful!!
Service a little slow but overall a good experience.
Its a good gamestop.
Doesn’t answer phone ever
Best place ever. Willies are so pushy to buy all the extras.
One of the best stores they are always so kind and helpful
Good, friendly customer service, thank you GS.
The GameStop I went to had a friendly staff member, I was gonna buy the game Need For Speed on the ps4, but they didnt have it but the staff member was nice cuz he took about 10 min looking in the back and tried looking for it, this is the only time GameStop has disappointed me.
Good but way too expensive
Ive always had friendly service. business model is disappointing, especially since kids are allowed to sell their stuff for so little.
I love gamestop.
Very nice customer service, very friendly and very helpful.
Great customer service.
Helen is very knowledgeable and helpful. Shes the one to go to if you have any questions.
Good displays when walking in. Good store for deals
My brother got a new game
Love my store staff there is amazing
Games
Employees are pleasant to talk to and knowledgeable.
Very good prices but some games might be SCRATCHED.
Good customer service
Good service.
Good customer support
Great employees very friendly staff
Great place to shop for games
Clean and organized.
Friendly, helpful staff =)
The staff is friendly and helpful
My son loves it
My fiances toy box
Got the game u cant find any where else
Good service
No real accessories for the switch
Best gamestop ever
👍kids number one place right....🤗🤗🤗🤗
Very helpful associate
All your gaming needs sometimes
So cool
Kind of packed at times
Store manager was very rude to his customer
Its gamestop
They rip you off on trade ins