user
Fedex Courier
Hazaribag Rd, near Grand Ocassion Banquet Hall, Ayodhyapuri, Ranchi, Jharkhand 834001, India
Appearance
Comments
Ch
Review β„–1

Better to come here and collect your parcel than to wait forever for it to be delivered. πŸ˜‚ Called customer support & they gave a location of β€œEmam Kothi, HB Road”. This is the correct location

As
Review β„–2

Very poor service parcel is late not recieved yet whom to contact dont know .Helpline assosiates only writing note for delivery but did not know how to contact delivery office .hopeless service only name big fedx .charges too high in service they are zero.They do only fake commitments dont really on their words.

As
Review β„–3

There should be a negative rating system. Extremely unprofessional and pathetic service. Cant even answer the phone call. Waste of time, money and effort.

Ja
Review β„–4

Worst courier service ever never recommend this to anyone! Pathetic customer care too.. They wont deliver the courier theyll ask you to come and collect

So
Review β„–5

I went to collect my heavy parcel in my own.During lockdown delivery was hampered.But when I reached there things were easy and fast.Got my stuff fast and quick.

ru
Review β„–6

Worst experience ..... Terrible .... Please update your number atleast .... One star also for options not available .... Thank you for your last service

Su
Review β„–7

Didnt call no message package was almost returned when I went to depot and receive manually

Av
Review β„–8

Worst service. No one even bother to call and inform if there is any delay, they just keep packages on hold.

Ga
Review β„–9

No one responds on phone .no marking or land mark to reach there. I literally asked people after people to reach there .its located in a shady corner of the city. They only accept cash if you have to pay something for your shipment. No card/Paytm. The manager may offer you net banking for payment if any

Pi
Review β„–10

Best courier for international shipments. I have to mail a document to Germany, they handle it very well and also the behaviour of the staffs are good. Cant believe i booked the parcel on monday and its delivered on Wednesday. One thing i dont like is the location of the office.

Sa
Review β„–11

Great Shipping Experience at FedEx.Staff were very cooperative and suggest best tarif for shipping. Saved my Rs 2000

sa
Review β„–12

Worst courier service ever never recommend this to anyone! Pathetic customer care too.. They wont deliver the courier theyll ask you to come and collect πŸ˜’ Bad experience

Pa
Review β„–13

Worst courier service you will ever see in your life.😊

Ma
Review β„–14

Where is the contact number? Nowhere I can find it. Pls help

kr
Review β„–15

Its the worst delivery service facility in Ranchi.. they kept my product for about 10 days n they didnt even call me ..I wish there should be an option for zero star... I would have surely prefer that...After registering couples of complaints .. the customer care called me n told me to recieve the product from the delivery centre only...I dont understand if they cant deliver why they take the products..

As
Review β„–16

Shipment is sitting there for the past 12 days. On calling customer care, they assure delivery but that never happens. Worst courier service to have in ranchi.

Pa
Review β„–17

Nice working person

Vi
Review β„–18

The most pathetic courier service ever experienced. Had there been an option of negative Rating I would have done that. They SIMPLY REFUSE TO DELIVER THE PACKAGE AND MAKE IRRELEVANT EXCUSE. YOU WILL BE FORCED TO PERSONALLY GO AND COLLECT THE PACKAGE. Customer care executives dont respond positively. Its not FED Ex its FED UP.

An
Review β„–19

Good service.but FedEx couldnt deliver to pin code 834010

Ne
Review β„–20

Delivery boys were on strike and i had to pick up the item by own.

Ad
Review β„–21

Worst Courier Service could ever survive. No Response even after calling 10 times they will pick up the phone and disconnect it. Should go to jail for disgracing the courier service and spoiling Fedex name. Staffs are horrible at customer service. Its been 3 days since scheduled delivery and the package is still warming their chairs in the warehouse. Pathetic, Shame on you guys.

Bh
Review β„–22

Dont even deserve 1star,if there was option for -ve I would have given that.For 3days my delivery is shown undelivered for non contact.Everytime whenever any of my consignment is being delivered by FedEx same story is repeated.Most incompetent people are running this courier facility. If you are not able to provide facilities please close the buisness.Other companies like ecom etc... are delivering at door steps and you guys, hopelessly hopeless.

AB
Review β„–23

VERY CORPORATIVE STAFFS

Na
Review β„–24

Very bad service.

VI
Review β„–25

This is fast delivere

Uj
Review β„–26

Piss...poor ...pathetic.Dont even think to use them.Utter unprofessional.

Am
Review β„–27

The courier took money for delivering at home on time, but they hold my consignment for 11days,and I have to personally carry my consignment from their godown. Value for customers and money is not important for FedEx

Ja
Review β„–28

Do you have any contact number?? If not then buy one and also provide mobile to your delivery boys.We have received every parcel from Trackon , maruti and others courier services except FedEx.

Ro
Review β„–29

My parcel is there at the final destination courier office since past two days. They have not sent it out for delivery yet. No available phone numbers are working so I cannot contact them. Worst shipment experience as a customer ever. Would never recomend FEDEX.

26
Review β„–30

Very poor service they hold my parcel for 20 days and lastly I had to pickup my parcel from their office

al
Review β„–31

Bad service

Ay
Review β„–32

My parcel reached at Ranchi at 6/09/20but not yet delivered very poor service not yet connected

Vi
Review β„–33

Simply Worst courier they have been holding my courier for a week without any reason.

Ab
Review β„–34

No noise pollutionNo crowdValue to customersPolitely behaviour

aa
Review β„–35

Very bad service. FedEx does not reach parcel in time.

Pr
Review β„–36

Frankly speaking its warehouse is very big. The staffs here are very polite. You would not have any difficulty while getting your work done. Good people

Ne
Review β„–37

Total lack of professionalism. The entire supply chain will work hard and get your courier to this location except this facility. They purposely delay your last mile delivery so that in the end you get frustrated and you yourself have to go to the godown to collect your courier. They don’t even listen to their head office. This franchise must be cancelled.

AD
Review β„–38

Delayed delivery. Had to pick up the package myself

Sa
Review β„–39

Ranchi courier facility is worst. They do not deliver the products on time. Even they dont attempt a delivery and mark the status as delivery attempted and door was locked or recipient not present at the time of delivery. They dont even make a phone call to enquire about the address.My order is in the local facility since 2 days and yet it has not beenΒ delivered. It was expected to be delivered by now. The site says yesterday a delivery was attempted. FedEx is a reputed company, we do not expect this from them.All customers are facing this problem. It has got a very poor rating.*UpdateAfter complaining multiple times to FedEx via email it was delivered after 2 days. So i am increasing the rating to 3 stars from 1 star.

ni
Review β„–40

Good

Ma
Review β„–41

Fedex ranchi service is worst. My product was expected to b delivered on 14th dec. Bcz of netwrk problem the delivery boy said he called bt i didnt receive. Bt didnt get any single call frm him. And if one day he did not able to deliver atleast he should try the next day to contact. Bt no without asking he returned my product. And i had to order it again nd wait for many days. Such a discusting service

an
Review β„–42

Excellent service

Am
Review β„–43

Worst service dnt use this courier ... Shipment reach destination city bt cant delivery

Sh
Review β„–44

This has been worst delivery system I have ever seen

Pa
Review β„–45

Excellent service. I was there to book a courier from india to abroad. Employees are much more user friendly. It was just like wonderful experience. Specially to Mr. Dheeraj, I would like to thank you him and wishing him all the best to his future. I never saw before the kind of care for a customer by an employee. Once again thank you so much Dheeraj.

32
Review β„–46

Very responsive and helpful staff

Na
Review β„–47

This is the worst courier service at Ranchi. They dont call to deliver you and all you have to do is visit their warehouse to pick up your shipment. Never had so bad experience with any courier.

AS
Review β„–48

They dont even share their contact number with you so they can hold the packages as long as they want and deliver the product only when they want too.

Ra
Review β„–49

Very bad service. I had a shipment that was scheduled to arrive on 16th aug. Today is 21st. I am still struggling to get my courier. Very poor. Called the call center, they assured me the delivery by yesterday 9 pm. But again no one came. Strict action should be taken to the unresponsible delivery guys..

Sr
Review β„–50

How long will FedEx take to deliver parcel,it has already reached destination hub on 28.8.20.Such irresponsible people .No contact,no updates.Its really disgusting.

Ab
Review β„–51

Useless service. They update at their end that door was locked or recipient was unavailable without even attempting a delivery. They dont call or provide the contact of the delivery executive. Believe me, if it is not a big city like delhi or Mumbai, never opt for FEDEX. Their customer support is as pathetic as their service. They bluntly say that I was unavailable and thus the delivery was unsuccessful.

Si
Review β„–52

Excellent service

je
Review β„–53

Very bad service. They dont deliver it to your address. Will have to go to their office. #$@+/=?:($

ir
Review β„–54

Very poor service I have never seen this type of lazy work in private sector all staff behaving like owner of the company I request to FedEx kindly maintain your TAT for delivery..

At
Review β„–55

Very bad experience and very bad courier very slow.11 din ho gya h Lenin mujhe ab tak mila nhi h

Ma
Review β„–56

Cant believe how worst a courier service can be.

Ke
Review β„–57

Almost from few days service is slow but they are also facing some issues from vendors and all , so if you are having late delivery then i may suggest to everyone that if your parcel is normal then go and collect it.Just my opinion , Thank you .

pa
Review β„–58

No response for delivery of goods from last 1 week. worse services

Ch
Review β„–59

Worst courier ever!!!! Never wait for your package.Go and take it fir yourself ..Also very much inside main road . isolated.go in a pair or more

De
Review β„–60

The Place was easy to locate and the behavior of the manager was too good.

Co
Review β„–61

There warehouse is in kokar area. There is only one local store in Ranchi. Once item/article reached there store. They take more time to deliver article. Very bad services.

mu
Review β„–62

Worst of all courier services, In Ranchi shipment arrived 3days before no call, no phone number available to enquire, Till now my product is not delivered. So I request all persons to never use FedEx express Ranchi as their courier service. ,πŸ˜ˆπŸ‘ΏπŸ˜ˆπŸ‘Ώ

VI
Review β„–63

These guys like hell,never respond to customer politely.If by mistake when they receive call always misguiding and not giving correct info of package.

Ab
Review β„–64

Benchmark of horrible servie. Delayed delivery, no phone to contact, no one will pick your call, they never deliver in time. You will have to call customer multiple time to get your parcel. Very unprofessional team. DTDC, blue dart is much better. Regret using this service.

La
Review β„–65

Worst ! The FedEx customer service is also pathetic ! Parcel is stucked in there so long Nd they dont even respond back! Terrible service !

Sh
Review β„–66

Poor service. Poor communication. No one is ever available on the contact details given on their site. They dont contact the customer and give false status report about the delivery. Would not recommend to anyone.

Sh
Review β„–67

Pathetic... They dont visit your home... But post the reason no one met to receive... Damn liers

V
Review β„–68

Went to trace a parcel, staffs are helpful and polite.

Mr
Review β„–69

Never delivers in time... pathetic customer care service

Pr
Review β„–70

I had to go personally and collect my package,,since the delivery person decided not to deliver and cancel without even calling or informing me...The warehouse staff took a lot of trouble looking all over the place for my package which was found at last in the return shipment😡

Av
Review β„–71

The place is difficulty to locate. The work environment chaotic. There are no sign boards, no directions and not visible from main road. I had booked pick-up twice from them, but they did not collect it, I had to go there and drop it personally. They acted surprised when I told them they did not come for pick up. Its horrible how FedEx has deteriorated in their Service.

An
Review β„–72

Finding the building was somewhat difficult but service was good.

Ar
Review β„–73

Quick n safe courier company

Ra
Review β„–74

Nice! All product timely deliver

Ro
Review β„–75

They dont deliver d shipment until u personally request them to deliver!

an
Review β„–76

Bad experience. Too much time to deliver very poor curious serious

Na
Review β„–77

Worst courier service... At least in Ranchi... Rude staffs....! Never opt... Jst giving a star so that I can write a review.... Worst...

Ra
Review β„–78

Very quick service 24 hours open

An
Review β„–79

Giving their best service to the customer

ni
Review β„–80

Very bad service. They have kept my parcel for 3 days and didnt attempt delivery

Sh
Review β„–81

Their response was good.

Am
Review β„–82

Worst service..Very late delivery with rude behaviour... Dnt waste your time and money with fedex

mo
Review β„–83

Very Very Worst Service & Poor Response ,Delay Delivery ,Worst Staff Behavior

At
Review β„–84

Mo response .Dont provide ph no . Could not locate the office. Even after 4 days of receiving shipment @office they havent delivered it .

Ki
Review β„–85

Without any call they canceled my docket own. Very bad service

NI
Review β„–86

Horrible service , DONOT USE ANY OF THEIR SERVICES, the worst courier partner , my packet had reached ranchi 2 days before and the delivery was not made , i only got mails saying that i was not present at my home so delivery was not make , this was completely wrong , i was at my home both the days , the delivery guy didnt come nor did he call me , idiots.

An
Review β„–87

Was uneasy to locate , even via Google map . Storage facility improper ( no proper channel for air conditioning, might decay goods eg. Living plants or any other refrigerated goods) otherwise sorting is good.

Ye
Review β„–88

Very bad service......

Dh
Review β„–89

Very bad service normal speed post is faster than fedex courier

In
Review β„–90

Good

Ja
Review β„–91

Pathetic Service, Just Dont waste your Time & Money with FedEx.

AN
Review β„–92

Worst courier ever i seen in ranchi..!!They took 4 hour to find a shipment ...and after they ask me to come again tomorrow...Another day my shipment returned to seller.. Worst experience ... :(

Ra
Review β„–93

Not cotact and said service unavailable

Kh
Review β„–94

Never Use FedEx. There Should Be an Option for Minus ( - ) Star.

vi
Review β„–95

Very bad service only call centre misguide u today deliver and tomorrow deliver but yet not deliver

ha
Review β„–96

Their services is very poor

Sh
Review β„–97

One of the worst services provided by any courier services

Ni
Review β„–98

The delivery is always pathetic and delayed. You have to call at least 3-4 times then they would deliver your shipment.

am
Review β„–99

Worst ever courier service in ranchi..its better u use a local courier service a great disappointment for the third time in a row

Ma
Review β„–100

Not delivering the product on time...worst courier of ranchi

Information
13 Photos
100 Comments
2 Rating
  • Address:Hazaribag Rd, near Grand Ocassion Banquet Hall, Ayodhyapuri, Ranchi, Jharkhand 834001, India
  • Site:https://www.fedex.com/en-in/home.html
Categories
  • Courier service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Similar organizations
  • food bazaarOpp Indusind Bank, Lah kothi, Ratu, Road, Ranchi, Jharkhand 834001, India
  • AmulHinoo Chowk, Hinoo Main Rd, Hinoo, Ranchi, Jharkhand 834002, India
  • daily marketDangartoli, Nayatoli, Ranchi, Jharkhand 834001, India
  • Mu
    Munna meat shopC/524, Shyamali Colony, Doranda, Ranchi, Jharkhand 834002, India
  • ChattpataJD Hi Street Mall, Mahatma Gandhi Main Rd, Hindpiri, Ranchi, Jharkhand 834001, India
  • Su
    Suguna ChickenHarmu Housing Colony, AG Colony, Ranchi, Jharkhand 834002, India
  • Barbeque NationNo 48, 3rd Floor, Max Building, Circular Road, next to Pantaloons Store, New Barhi Toli, Ranchi, Jharkhand 834001, India
  • Sweet MartShop No. 101, S.S.Complex, Hinoo Chowk, Hinoo, Ranchi, Jharkhand 834002, India