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Realme Service Centre, Ranchi, Jharkhand
Shop No. 10, City Center Building F1 Info Solutions & Services Upper Ground 1th Floor, 7th Club Rd, opp. Goushana College, Ranchi, Jharkhand 834001, India
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Su
Review №1

Service is not good. Receptionist were absent for about a week. I understand everyone needs holiday everyone have some work to do but for that case you must have an alternate option so that customers wont be unhappy or sad with your services.

Ab
Review №2

Worst experience ever. In any service centre. Visited here for REALME Buds Q warrenty. Two days continues server down problem. No one to ask for situation all staff went inside chamber and customers are waiting for them and server. Dont buy REALME PRODUCT. IF YOU WANT AFTER SALES SERVICES.

Av
Review №3

Worst service , staff not know how to talk with customer , specially the lady on front desk, she think she is working in a govt place.Avoid to take service here. They are depreciating Brand value of Realme.Very much disappointed at here.

Ai
Review №4

Good but space and services is very slow need large space and more employees

Ro
Review №5

Good place efficient and behaviour but very hard to find the place

Va
Review №6

It was good experience at your service centerBehavior of your staff is appropriate and good....

Ab
Review №7

Too slow service.. there is only 2 counter and one counter is always closed... Very bad experience in Real me Service center...I waited here for more than 4 hours..

Sa
Review №8

Very good service , and staff are good behaviour , Arun ji and kajal madam is cooperative ,thanks all service staff for quick service...nice place for mobile repairing.

aj
Review №9

Good service at all special arun sirGot my issues solvedThanked ma am for helping me.😁

My
Review №10

Take right from Singh Mart. Small building.Behaviour is so rude still in 2021.

Pu
Review №11

I had worst experience ever.Will never buy realme phone again.Need improvement in their work culture.I was both shocked and disappointed to have been treated in this way.. Not satisfied with your quality of services provided at service center.. I expect quality services

Th
Review №12

Very chaep survice. I got my device after 25 days of submission. l call them everyday but they not respond me. that was very unpleasent experience for me.

Pr
Review №13

We had to wait over an hour to submit our device, there was no order to the process, very poorly managed.

Ar
Review №14

It took them 16 days to change my display... Pathetic service. Even the behavior of the staff specially one of the engineer, he use to shout at somebody just to show you his intelligence.

So
Review №15

It is not authorised service center but you can trust them they are honest.

ja
Review №16

Bad experience and the number mentioned is always off. Kindly change the number or remove it. They are not even bothered to provide alternate one

AM
Review №17

Worst experience. Only 1 counter is active.i have to wait for 4 hrs after that my token number came.realme should open more service center in Ranchi

Ja
Review №18

Very slow service provided... Have to give 1 full day for repair of your mobile.....very less number of staff and all are disgusting

OM
Review №19

Good behavior with customer but finding the exact location is little difficult.

Ro
Review №20

Every time receptionist is not available, All customers have to wait long hours to register. Bad Service... Not recommended 😕😑 to you....

Me
Review №21

Good service at all.Front desk maam was too good in sense of behaviourGot my issues solved.Thanked maam for helping me.🙂

I_
Review №22

Very bad experience..If possible..I will give -100 star..... poorest service

An
Review №23

They Dont know the spelling of service. How they can solve our problem. Dont go to this service center you will waste your whole day. Because they take lot of time. If you have hardware issue you can come but if you have software related issue please dont they will just take your whole day and the only thing they will do is downgrade your system and nothing else. I have heating issue on my phone for that they have charged me 118 rs and my whole day gone wasted.

Ha
Review №24

I Visited more than 10 times. Customer care will tell you that it is opened even though you are standing in front of them. Their phone number is switched off.the staff here are not cooperative at all . Worst experience ever.i would suggest that u all should stop visiting this service center also staffs are unskilled and behaviour was rude they need to be trained how to behave with their customers. If I was offered any negative rating then this store would be rated -infinity😡😡😡😡

mu
Review №25

I found it very helpful, Specially front desk lady... She resolved my issues just within 1 hour and I got a new replacement of defective product.RegardsMukesh.

Ma
Review №26

Very poor experience. The executives dont even know how to talk to their customers,everyone was suffering due the bad service.Asus should look into this matter as it is the main service center in Ranchi

Ba
Review №27

Service was too good.Well behaviour.Problem easily understood by Maam.Less time in service.Got my mobile serviced within time as i expected

An
Review №28

Fast solution with good behaviour makes me happy with the service.

Sh
Review №29

Whenever u want to get ur realme gadgets serviced u can go to this place. The service was too good in comparison to other service centres and the staff members was too good specially front desk maamGood service.Got my gadget within day.

05
Review №30

Worst service center Ive ever visited in my life . Mam was cooperative but other staff members were very mannerless and they didnt solved my problem . They just make excuses and fool us . As they have still not solved my indisplay fingerprint issue . Just because of them i have visited here many times due to which my precious time got wasted .

Sh
Review №31

ASUS!Pathetic customer response and very arrogant front desk lady. She hardly has a knowledge of the product and was extremely rude and arrogant.I went to get my laptop serviced but returned and got my work done from somewhere else. Asus being a reputed brand should do something about such service centres with rude and uninformed staff! Very unpleasant experience.

ri
Review №32

Vary bad service forever...Taking more time for castamars...Only one counter is open..I give zero point out of 5 .....VARY BAD EXPERIANCE...

Ti
Review №33

Good serviceGood behaviourKajal maam was too good.Thanks for the help realme service centreLess time service..Great service

Ra
Review №34

This service center is closed. It has not been opened since 1.5 months. Visited more than 10 times. Customer care will tell you that it is opened even though you are standing in front of it. Their phone number is switched off.

so
Review №35

Good service but you can improve it more. Overall good service and staffs are also good.

Sh
Review №36

Good serviceStaff member was too good at allSpecially Kajal maam was too good in managing problem which I faced with my mobile phoneThanksss realme for solving my problem

Av
Review №37

Nice service. Both male and female staffs are well mannered.

Ak
Review №38

Good services...staff is very good specifically Arvind bhai nd mam

Vi
Review №39

Very satisfied service provided by this service centre.staffs have good behaviour specially female staffs.keep it up👍😊

SA
Review №40

Good service by the receptionist and as well as by the engineering team.

KN
Review №41

Worst place ever vistedNo value of timeCustomer time is nothing for them

Ak
Review №42

Very good experience, very friendly and helpfull staff, looks after the people very nicely

EU
Review №43

Very quick service. But soon the service center is moving from city center to PP compound.So I bought a realme buds from flipkart in oct. 2020 and its mic stoped working in April 2021 so i went to service and it hardly took 25 min and they exchanged it with a new one.

Ma
Review №44

Please dont buy Asus. Very pathetic experience. They are in a mission to loot people.

Ne
Review №45

Nowhere was the board of realme servicecenter very hard to find also waiting time was too long

Ra
Review №46

Good attitude.. people are ready to help you any time . specially the Lady seeting at reception counter. There process is very clean and transperent. Cost , parts. Time everything they tell upfront . It is difficult to find inside City centre .so ask someone is the best way. Even if it is crowded for sure your turn will come in next 15-20 mins .

Vi
Review №47

They waste the time of customers and do the work very slowly they are careless . to replace earphone they took 6 hour of time .

Sh
Review №48

Very poor service. I was wait 4 hours then I am go without service

Vi
Review №49

The place is too small with only one worker at the counter, sometimes two. Also, it is overcrowded and people have to wait for a very long time in that small room, even for a charger or earphone exchange.

An
Review №50

Poor support from asus !!too much crowded n staffs r so careless.

Ri
Review №51

Servise is good and talk very politely.

Av
Review №52

Very bad serviceIt allmost took more than 1.5 hours for just checking my headphones .The service is very slow.If u compare it with redmi then I will give Redmi service 9/10Realme service 2/10😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Lo
Review №53

So much better experience

Mu
Review №54

Worst service center I ever seen .I never suggest anyone to buy Reames any product .Am unsatisfied and Staff behaviour is tooo badddd .

AP
Review №55

Worst service center. Dont visit .

Ar
Review №56

Very good service realme service in Ranchi city centre . I have submitted my mobile for repair and received same day within 2 hours and a really happy with this service center and there staff is very good behaviour...

Pr
Review №57

Very very very good service

Ga
Review №58

Good behaviour of staffs..

Sh
Review №59

Very unprofessional behaviour...the guy attended the call was rude as well as his superior was not even better.Problem solving tendency is zeroThey only need to make money and the customers satisfaction is somewhat important.

Ar
Review №60

Pathetic customer support by realme

An
Review №61

Good and quick working environment.

Ha
Review №62

Very bad experience , I never come again

Ak
Review №63

Very fast service...iam fully satisfied

ar
Review №64

Mobile repair same days receive form bast service Iam very very Happy F1 info solution best service provide

NI
Review №65

Very good serviceNice ..

Sh
Review №66

Its slow, and takes much more time than you aspect!

Am
Review №67

Good service,Good behaviour...

Ak
Review №68

I have to wait to place an order for micro usb cable. Even thats not in stock

Ab
Review №69

Its good because it doesnt take to long time to repair or replace realme brands

Bi
Review №70

Realme service center is very slow work...

Se
Review №71

The service is very slow.I ordered for an adapter, it came but didnt get any call from the service center. The time I called, got to know about it.The executives have no idea about how to talk to a customer. The even said that we wont be able to check the charger.Basically no sense of professionalism.

JA
Review №72

Very bad service i ever seen. Girl sitting in the desk is very rude and demand a lot of things.

Me
Review №73

Good Service and convenient location .

Na
Review №74

Thanks for exchange my realme Bluetooth headphone....

Fa
Review №75

Good service ...totaly satisfied

R
Review №76

They are providing very bad service.I am facing very bad service buy this service centre.There have only one engineer for realme mobile servicing, thats why they are taking very long time for services.And there have parts availability problem 😔😔😔

Sa
Review №77

Nice service. Marvelous

Ah
Review №78

Fast service

aj
Review №79

Situated in a complex which is infront of Gossner college . Behaviour of staff is good and you have to take token from machine to get the number in line. One can go here for asus mobile as well as asus computers.For Mobile repairing they advised to first backup the data of mobiles in memory card or in computer then come to this service centre which is good advice.At same shop realme mobile is also serviced.

Tu
Review №80

Taking toooo much time.

Sa
Review №81

Bad realme service centre, Ranch jharkhand.

An
Review №82

Well work in realme service centre mam are do proper work

Be
Review №83

Manager Alam ji is very good in nature

pr
Review №84

Very bad not cleaning

Ra
Review №85

This center is one of the worst in the world.

Ab
Review №86

Repairs asus devices

Ar
Review №87

I cant find your store and the phone no is switch off please help

Ab
Review №88

Nice service following the covid guidelines. polite with words

Ni
Review №89

Staffs are so rude

Ta
Review №90

Wrost experience

Vi
Review №91

Very bad service

Bi
Review №92

Good services

Sa
Review №93

Always server problem

Ud
Review №94

Very bad service,no value of peoples time and money both.,If u even have warranty on ur device they behave as they are giving and providing you support for free of cost, i had brought Realme buds air worth 4000 inr and now they are not working,and service center is just useless.Simply They are not experienced and also they dont know how to treat customer.

Br
Review №95

Good service

An
Review №96

Very slow service

An
Review №97

Good service

जि
Review №98

Nice Service,Fully Satisfied, Nice Behaviour.Less Time Taken,Understood my concern of problem,Thank You Kajal Mam!!

12
Review №99

Even during this time of corona, the service centre is providing service! They follow proper social distancing ! Before Entry temperature is measured and noted down! And they even sanitize the you mobile or laptop before taking it in!

A.
Review №100

Senseless management. They dont even care for customers...I think we should do Cheenee Kum ...

Information
30 Photos
100 Comments
2.9 Rating
  • Address:Shop No. 10, City Center Building F1 Info Solutions & Services Upper Ground 1th Floor, 7th Club Rd, opp. Goushana College, Ranchi, Jharkhand 834001, India
  • Site:http://www.f1infoservices.com/
  • Phone:+91 93344 57770
Categories
  • Electronics store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Same-day delivery:Yes
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