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Dunkirk Line Post Office
9BRD, Air Force, Chandan Nagar, Pune, Maharashtra 411014, India
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as
Review №1

I dont know why this office is open for civilians. What you do is keep this reserved for Officials and give a bold warning ⚠️ about this courier office not to select if dont have patience.

Pr
Review №2

Due to the delayed delivery of Parcel receipt of my vehicle which I had transported through Railway, I had to pay the fine of 900 to the railway.There is no proper message or call from dunkirkline and they are simply careless...!! This post office building is inside Airforce camp area and you wouldnt able to get inside easily.. The status of parcel was kept in addressee not found without any call or message.I had to go there directly to find out what was happening..but still I couldnt understand it !! But I had got postmans no. from there and after contacting him , he said it is not yet assigned in his name.. after loosing the hope finally I got it after 5 days.. Iam mentioning the numbers of postmen here (There is no working contact number of the post office.. !! ) This post office should be moved from the camp area..plsss

sh
Review №3

Tushar ChaudharyVery good details given, family friendly treat and communication

As
Review №4

Pathetic service for Dunkirk lines S.O. I respect Men with uniforms which includes the postman however disconnecting the phones of the office just because to avoid interaction with customers not fair. Army guards dont allow to go inside and ask to wait until the postman comes out which he is not aware when.

Me
Review №5

First of all, I am very thankful to all the reviewers for giving us a heads up about the service issues with this office. We faced similar issues. The only problem was that we were expecting our passports and the postman never turned up. But we called the office and they were very helpful and we received our details the very same day. I think they could do better.

ha
Review №6

If you unable to handle the management kindly closed the office. Dont waste gov money lazy People...

Ga
Review №7

Speed post done on 23rd Feb from PuneAnd should have been delivered on 24th to my company.They still have not received it.Its March 3 now.

Di
Review №8

Pathetic service. My bank address is air force station Viman Nagar only and post office is also inside still they are not distributing parcels inside. I called them and ask them to give me at the gate .They are not even doing that . Dunkirk post office has worst service ever. They are not even calling that your parcel is there collect it. Worst... worst service

As
Review №9

Worst/Poor service from Dunkirk lines S.O . Without attempting delivery they put the courier on Hold with any nonsense comment . Recently My important courier had to deliver on 14 July and status was showing out of delivery then they updated status same day unable to locate address.Next on 24 July at 10:40:49 they updates status out for delivery and next minute 10:41:38 Item on hold Door LockedEven they dont share any contact number so anybody needy can reach to respective person and get the update .I recommend to not use ever India Post service going through Dunkirk lines S.O

Sa
Review №10

For undelivered parcels call the below numbers before visiting it

Ni
Review №11

Pathetic service!!!In last 6 years, they havent delivered a single package at my doorstep. Everytime my packages are returned and the shipper needs to ship it with different courier services. Everytime I try calling them and the number is busy.I dont know how many 1 star reviews they need to improve the service, because I see similar experiences shared by everyone.#IndiaPost

DJ
Review №12

I have not received my product. I was given sufficient address. Its my company address and still they given reason as insufficient address

Sa
Review №13

Pathetic experience, Parcel is pending from last week, no response to call, no help at all, people telling each others number and name, very disappointed,

yt
Review №14

Worst, unprofessional terrible service by these Post Office.Item Returned INSUFFICIENT ADDRESS, Not Delivered Addressee cannot be located they did not even tryo to contact for details. All details are provided, address is very obvious but still not sufficient.

Pa
Review №15

Everytime I have to go at post office and collect my parcel. They never call at the time of delivery and mention that address is not found. What is this?

Ic
Review №16

Post office does not exists for Customers. Please dont follow google maps for this address, you will lost yourself for finding this address. This post office comes under the area of Indian Air Force and you know they will never allow you to come inside. Only you can expect several delays and error as your parcel goes back to sender. Contact numbers are like heaven if you got and ringed. I visited for total 5 days to collect my parcel and i was failed also. Thats what happened.

Ra
Review №17

Only word would be muftkhor, dont do any delivery, you will find the same feedback given by so many people. These shameless guys just loiter whole day and waste tax payers money.

GA
Review №18

Located inside the Air Force Campus, currently the entry is restricted for all. Written permission might be required at the entry check post.Face mask is mandatory for all.

ga
Review №19

Stop using their post services.. lets see how government will give salary to free sitting people. Go with private ones at least they call and deliver the package at least. Boycott this

di
Review №20

Good service and helping staff

Ni
Review №21

Same problem, status is showing now cant be delivered, address cant be located, do anyone know the solution? seems to be they are not listening.

Ni
Review №22

Today Dunkirk lines post office gave a call saying a packet AW253303658IN is received in my name from amazon and that person very confidently asked my address and then told me it will be delivered today , I told my staff to wait near our building to take the packet but none turned up and now surprisingly I am finding while tracking the item that it is being returned to the seller, what horrible and frustrating experience ,and now I will ask amazon to sue this post office immediately, extremely bad service, I am too ashamed and annoyed of this kind of service, shame on post office ,take immediate action to deliver this packet at the earliest,

Sa
Review №23

Lazy officials who dont deliver packages.

Sh
Review №24

Dunkirk Line Post Office, one of the worst post office. Ye log salary kis baat ki lete hai jab service deni hi nhi hai to. My parcel was arrived in Pune on 25th of July, no call from the office. Then I received a message about out for delivery on 05th of August 10:24 AM. And the funny part is they sent the parcel back to sender at 10:47 AM same day..... What???Ye log sirf government ka paisa kha rahe hai. Ye 1 star bhi isliye cause isse kam mai de nhi sakta!!!Pathetic.

Ro
Review №25

Worst, hopeless and pathetic

KC
Review №26

Worst location, if they cant give service to civilians out side defence area why Indian post does not take action, defence people dont allow to get in and do inquiry, not the post staff cares to call customer about delivery, hopeless service

PI
Review №27

Pathetic service!!!

Ni
Review №28

They have not delivered a speed post even after 3 days of posting.I have sent it locally from aundh po itself.Worst of worst service.

S
Review №29

Worst in the world.Horrible is an understatement. Lazy , corrupt, and just never work. Taking bribes for everthing.Will contact anti corruption beaureu and get these guys in jail. They are just pathetic.

Na
Review №30

Horrible service! They just call you when the shipment arrives at their centre. They never answer the phone and you’re not allowed inside the airforce station now because of covid precautions.The gateman says call them, they’ll get your parcel outside. How will one do this if they never answer their phone?

Vi
Review №31

I called over their landline phone. Asked for details that my parcel not delivered. So a guy politely told me that Postman are for your service, you dont need to come over, post office is located in air force area so entry is prohibited. So then he committed to make delivery on high priority. Accepted that they have less man power to handle the load (Its allover the country, sad but truth).

Vi
Review №32

Very poor service. they are not picking the call. After trying atleast 20 times. Some one picked up and put you on hold till you cut the call. This is the reason Indian gov should closed these non-working offices. They dont want to work. taking free salary from the taxes which we pay.

De
Review №33

Post mens never deliver it to the mentioned address and calls addressee to post office .Item never delivered but marked as delivered.Not single reason these post office should even exists.Pathetic and annoying people and offcourse services.

K
Review №34

Very poor delivery. 3 times speed post returned with addressee couldnt be located. The address was completely traceable even on Googles map.

Ki
Review №35

Very bad service..These people should not be honored with the government jobs. Its their duty and yet they act like they are doing some favor for us. not even pick the phones, not talk properly.worst services ever.@IndiaPost

Ve
Review №36

It is inside the air force campus. Its primary task was to provide postal services to IAF Personal but civilian also can use its services. Though its not giving smart services but for people living inside does not have better option so it is continuing.

Pr
Review №37

Worst service. there was no call when package arrives or out for delivery.even they did not bother to call us when the person comes with the package.and it was directly sent back to sender without our acknowledge.

Re
Review №38

I cant find their contact no.They didnt deliver my product saying the address was insufficient whereas many parcels have been sent to that address from various places .very very disappointedTry to avoid sending parcels that go through this po

Vi
Review №39

My package is in this post office since 10 days.

ra
Review №40

This is not open to general public now I think. All the parcels are at sub post offic viman nagar near shree krishna veg restaurant.

pr
Review №41

Bad for indian postal service .Pls close indian postal service and give rest for the people .They cant work properly and they need salary

Pr
Review №42

Completely ridiculous speed post service, I really wonder why such offices exist in this era..their sole intention is to harass people, the delivery person came to my door and slyly stuck a piece of paper on my door handle mentioning I couldnt deliver your speed post as your premises are locked so you come within 5 days and collect yourself and I was available at my home the entire day and the delivery person instead of ringing the door bell and delivering the post to me left a paper and mentioned false reason there.And thats not enough, when I am tracking the speed post, its showing delivered on the same date.Can anyone please suggest me how an action can be initiated against the same?

Vi
Review №43

Irresponsible and careless.

Sh
Review №44

If there is any thing than 1 star I would have given that to this pathetic useless outfit. They didnt contacted me and send back my parcel to Sender.And there phone numbers are not valid.

Hi
Review №45

I guess they just sit on there with all our letters. I could see many reviews stating short on staff - its true, but if that is the case it should be properly escalated. But no action is being taken and we continue to receive pathetic service. I dont know how post offices work but this is not a good way to function. Everytime you need to go yourself to the post office to collect your items as it is a self service counter. Plus I wonder what the postmen sitting there are sorting when there is no chance of them delivering the item!

su
Review №46

Dont post to this post office, worst service they never deliver to your house. Use private players.

Na
Review №47

3rd class delivery service. Though address is absolutely correct, they return item saying Insufficient address without attempting to deliver item or without contacting the customer. And though we are ready to collect the item from office, we are not allowed to enter inside the office. Also they dont provide delivery persons contact number and not even pick up the call whenever customer calls on office landline number

Ar
Review №48

Snail mail - as its called, if you are lucky you will get your mail delivered after sufficient delays. It seems high volumes and low staff causes poor quality of service. I found it best to have patience and deal with the area postman in a friendly manner.

Ak
Review №49

The post man was sick. So I need to go there and collect the parcel which is inside the Air Force Campus. Civilians are not allowed enter the campus. So please go to VimanNagar P.O which is near the Air Force Campus gate. They will provide the pass to enter the Air Force premises.

Mo
Review №50

Hey there is a one big problem.That post office is inside the air force campus canteen due to that difficult to find address on Google Mapthe staff is cooperative but there is a one condition you also want to corporate them because they do work how the they do it only they know you dont know how they work daily. And what problem they are facing.So Be Positive..........Message for everyone please corporate others then and then only they think to corporate to you🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗44😃😃😃😃

Pr
Review №51

3rd class delivery service. Though address is absolutely correct, they return item saying Insufficient address without attempting to deliver item or without contacting the customer. And though we are ready to collect the item from office, we are not allowed to enter inside the office. Also they dont provide delivery persons contact number and not even pick up the call whenever customer calls on office landline number.

Ru
Review №52

Very worst, no one pick up the phone. Apart from this the very worst part and experience is that this post office is inside the Air Force area, so no civilian are permitted to enter. They told us to await outside. When the call gets connected they behave rudely and tell us to call again for your tracking. Also false updates of the tracking. If we inform them that the security not allowing us to come inside, they told us like they will come out at 1 pm not before it. I think this is the Worlds first post office where which is made for civilians and civilians not allowed to visit. Very bad experience, next time please dont send my things to this post office.

Ka
Review №53

Such a pathetic service.. they will keep your post for days without any reason.. & would never pick up the phone. Once a while is okay one can understand this could be because of shortage of staff , but no matter whatever time you call they will ensure not to pickup the phone..I have called them more then 30 times in 2 days no luck. Looks like they don’t like to work.. this staff should be replaced in totality. I am sure there are many jobless guys in India who would value this job..P.S - if you don’t want to work please leave.

O
Review №54

It is showing adreesse not located while ittit Cleary located on Googleaps

An
Review №55

Its very simple. They will not deliver your parcel. You have to go there and pick it up.

Di
Review №56

It is your worst nightmare. They made me go from one entrance to another, to altogether an another office, and later saying they dont have my parcel.No one receives calls, no response from anyone at all.

Ve
Review №57

In spite of other person review. I find them bit cooperative. Not only personal but over phone also. Pickup phone immediately.Yes google shows wrong route. Entry from Viman Nagar gate only

An
Review №58

Its n one of wonderful experience with this PO where I got on time delivery of my credit card pin, no needed to go there for collecting it physically, nice service, keep it up

Sa
Review №59

No Need to go into Air-force Campus.You can get your Material from Viman Nagar Post office Where Post-man Used to sit Also u can find Contact details of Post man which belongs to your Area ...U can also check it below attached..

Ni
Review №60

Very bad delivery service...

Ak
Review №61

They did not inform me when the parcel arrived and falsely updated status as “Item refused”Very bad service!

Tu
Review №62

Very Bad service. They have returned my Parcel without any intimation. There should be some rules, so that Post office people will work properly.

Ch
Review №63

Very Bad services by indian Post. Our money is just wastage because of such people working in Gov. job. In Charged people seat on the chair even cantt talk properly to the customer. Why they charge for Rs.40 for the parcel Delivery. Any one can have important document. they just dont care.

Am
Review №64

Mundhva post office sent my documents before a week in Chandannagars post office...still i didnt get my documents

Tu
Review №65

The staff is very lazy, they dont cooperate with people,even they dont inform customer about the parcel.

Ri
Review №66

No one picks the call, and when you go there they will shout and bark. One good thing they wont bite. Rest is fine. lol

Ha
Review №67

Never delivers parcel on time. and they wont deliver at home. You will have to go there and pick up. Its a pick up point.

Ra
Review №68

The place is low on employees, as a result service my slow. But people are helpful if you approach them, only problem is for entry in air force area you have to take a receipt from Viman Nagar Post office and might have to walk inside. Wear helmets on bike.

Vi
Review №69

Worst post office. Google maps doesnt show the location correctly. Actually its inside airfield and they wont allow you to go inside.

Sa
Review №70

To begin with..the entry was from Viman Nagar gate. The armed forced officials didnt allowed us to go inside in two wheeler since one person was without helmet. However, he was very polite and arranged an helmet for me. Even provided me the way to locate the PO. PO staff were courteous and assisted me with my query. Thank you air force team and Dunkirkline PO team for their assistance.

Sn
Review №71

Very bad and irrisponsible are working there.we try to lots off calls but they not answer the any phone calls.reducules

Vi
Review №72

It is inside the air force station Viman Nagar ,You have to get the entry pass from the nearest Post office which outside saying that your parcel is in dunkirk post office .entry is allowed from only Viman Nagar gate near pheonix mall

Jo
Review №73

They dont allow civilians to go in nowadays (inside Air Force Campus). And its the only Post Office in that locality where Speed Post arrives. In case you are in some urgency related to your package ... you are doomed. This is foolishness.Postal authorities should do something about it.

Ch
Review №74

Worlds best third class serviceThey attemt you packet without calling uThey not received call because they pay bill for incoming calls

Mo
Review №75

No prompt service

AV
Review №76

Nobody is cooperative here :(

MK
Review №77

Pathetic service and Careless Attitude.Today i went to thier Office and enquired about my delivery. They said since address is not correct, we have returned the item back to seller. I mentioned the Address as Eon IT Park, but without calling to my number they have returned back my delivery. No one lifts the phone. 19th package came to Pune, same day returned to seller without any enquiry. Pathetic service...

Sh
Review №78

My speed post package remained here for one week undelivered and no one even called , the package was somewhat bigger in size though but one at least expects to be informed. Finally I went to Viman Nagar post office (beside shri krishna) and told the status, I was given some kind of entry slip to reach this post office, although once here my request was catered quickly/cordially and package handed over, thats why 2 stars else just worth one star.

Sh
Review №79

The location on the map is incorrect. The Post Office is behind the BRD Canteen. Recommended that one uses the Air Force gate next to Durga Mandir to get there. The service of the postmen and the staff over there was very helpful in resolving my issue. They were polite and quick to respond, even in their hectic schedule.

Ka
Review №80

This post office is inside Air Force area. They dont give permission easily. Enter from airforce gate at Ganpati chowk in viman Nagar.

Ut
Review №81

Worst courier service ever. My parcel has been there since 3days bt no calls or no attempt to deliver it.

Da
Review №82

All the reviews helpful, vadgaon Sheri parcel also goes to this dunk line post

Mi
Review №83

I tried calling for more than 20 time on the above number no one responds to the calls...

Pr
Review №84

I tried calling for more than 10 time on the above number no one responds to the calls

Ra
Review №85

Very Very Poor delivery. They are very irresponsible. Never go with India post. I called in office yesterday regarding my parcel one person (Vinod Marke) says they can not deliver your parcel as his son is sick, today he saying I dont deliver it on my specified address which is EON IT park. What I realised there is no responsible person siting in this office they are just getting their salary such a useless people are there.

Sa
Review №86

Good

wa
Review №87

Once you become the govt, employ, u get the luxury to be rude and inconvenient to civilian. They get trained on how not to help the public and thr performance is outstanding. If you want to get ur any govt work done, u need to.leave ur self respect at home.This post office is located in airforce residential colony. You have to beg and explain ur situation to the guard at the gate to grant the permission to enter the colony to visit the post office. Its not a walkable distance and Plz carry a helmate if u r taking two wheeler or else the entry will be denied no matter how important its for u visit the post office. They consider as if we have some personal interest to visit their residential colony.Once u reach the post office. U wont get any help because their servers and electricity is always down and their attitude is ensure that u make at least Couple of More visits to get ur letter or package. The inquiry counter has no information, u will b asked to make the direct contact with the area postman. You can only find the postman around 9am mon to sat. Finding ur package in the post office and. Postman is.more.or.less treasure hunt and ur luck.Suggestions : @ Airforce authority : we civilian hv no personal interest to visit ur colony. Hence it will cost you nothing if try to be polite at the gate. Let us knw if u need extra tax to be nice with civilians. As being rude is the luxury provided to u by the government.@ post office : plz shift the post office some where out so ppl can reach you. Please delete contact no from the Internet and the inquiry window because we know you will never going answer it. If possible pay attention to public if u get time.out of doing nothing.

Se
Review №88

Its in airforce area you can not enter without a pass from Viman Nagar post office.When you reach the brd canteen ask about the post office and they will help you.

Cj
Review №89

This place reminds me of the movie dunkirk but with no guns, soldiers, ships and fighter planes. you can call this place funkirk.

Bi
Review №90

Very very bad service.... Fully disappointed. Never call for delivery my rakhi but mark as try to deliver and return my parcel.Is this the postal services???

Sh
Review №91

Awesome idea to avoid public confrontation, put the office in military zone.

So
Review №92

Well the previous reviews helped me a lot. If your important document is coming via speed post on this post office thenStep 1 - Go to Viman Nagar Post office early in morning. they are running that post office with a short staff.Step 2 - Ask to get a pass to go inside Air Force premises because any civilian is not allowed to enter without pass. You might also want to ask phone number of the respective postman of your area.Step 3 - If you are lucky enough then you will get the pass to go inside Air Force area. then enter the premises from Nagar Road entrance because if you enter from Viman Nagar then be ready for some good 2 KM walk.Step 4 - Walk to the post office which is inside BRD canteen. You will see Area postmen sitting on ground in a line sorting their letters. Ask anyone about who is your respective postman for your area.During this whole process please keep calm as both Viman Nagar and Dunkirk post office are short staffed and less equipped. Be nice to them and you should be able to get through :)

ab
Review №93

Well the previous reviews helped me a lot. If your important document is coming via speed post on this post office thenStep 1 - Go to Viman Nagar Post office early in morning. they are running that post office with a short staff.Step 2 - Ask to get a pass to go inside Air Force premises because any civilian is not allowed to enter without pass. You might also want to ask phone number of the respective postman of your area.Step 3 - If you are lucky enough then you will get the pass to go inside Air Force area. then enter the premises from Nagar Road entrance because if you enter from Viman Nagar then be ready for some good 2 KM walk.Step 4 - Walk to the post office which is inside BRD canteen. You will see Area postmen sitting on ground in a line sorting their letters. Ask anyone about who is your respective postman for your area.During this whole process please keep calm as both Viman Nagar and Dunkirk post office are short staffed and less equipped. Be nice to them and you should be able to get through :)

Ak
Review №94

Worst delivery.They have returned my parcel without any delivery attempt or even a phone call.

Sh
Review №95

This post office is one of the worst I have come across. They do not receive any calls and if they do they will put down the receiver without speaking to you.Ill behaved staff and worst customer service.

sa
Review №96

They don’t allow civilians and don’t pick the call. Not sure why non Force posts sent there if it’s not accessible to civilians.

de
Review №97

Very bad service, they dont care about parcel.. they dont pick the phones or not even interested to call the customer.. they dont deserve this job. These guys need to be fired from this job asap.

Go
Review №98

My parcel they have sent back saying adreess is incomplete. Again tried mentioning my mobile no. but still they dont even bothered to inform me. Forget about delivery. worst.

As
Review №99

Best place to train yourself for patience...

Pr
Review №100

No wonder why these PSU s are sick. We were at home at 6:30pm and in fact was raining and stayed home whole day . This postman just stuck a note that door is locked so leaving this note. Cheaters and liers. Very bad.

Information
3 Photos
100 Comments
1.7 Rating
  • Address:9BRD, Air Force, Chandan Nagar, Pune, Maharashtra 411014, India
  • Site:http://www.indiapost.gov.in/
Categories
  • Post office
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–1PM
  • Saturday:Closed
  • Sunday:8AM–5PM
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