There is no one to receive customer. The entry is through agent jack bar and they showed us the way to eternia rooftop. When we got there, even a bottle of water took more than 15 minutes to arrive and we had to request them many times to take our order. There were hardly 20 people for 5-7 waiters. The waiters were giving priority to high class people and we decided to leave. None of the waiters even confronted us or asked any feedback. We were like ghost to them.
Good ambience, food is great. alcohol is pretty expensive. And they charge service tax too.
Not worth of even giving one star. The worst place even been to. Not spacious, unhygienic, and smelled absurd. The food was stale and the quantity of food is very less. Not a suitable place for kids nor a place for family dine. Only a place for drinkers and smokers. People were smoking infront of kids. Pathetic service. The cloths of the workers stinked and the food stinked aswell.
Food is really average; do ask for the best rated dishes before ordering, their table service is pretty slow, so if you want to eat at ease this is a great place. Note that the entrance to Eternia is through agents bar. The ambience is really nice; I think there would great views during day; during the night: the look over sort of faces the SB road, and surprisingly not many city lights.We ordered corn starter; it turned out pretty cold. Red thai curry had some major authentic flavors missing. The chefs special Pizza has overloaded mozzarella cheese.
Well the ambience here is awesome and party like... N the staff was well behaved and polite... The service was a bit slow though.. We ordered some cocktails, cheese nachos, mutton raan, a couple of roti, naan and sizzling Brownie.. Cocktails were pretty good... A good place for cocktail lovers... Specially the pina colada was amazing!! The cheese nachos actually tasted nothing more than papdi chaat... Not worth it! The roti and naan were good.. Though I felt the portion size was a bit small... The sizzling brownie was min blowing! The taste of mutton raan was good... The flavours and the juicy texture was nice, though I felt some part of it was amazing and juicy while some part remained a lot chewy... Overall a good place...
Very nice restaurant. Good service, Food is very good & polite waiter.
A place with great ambience and good food & beverages. The location of this place is very accessible from various parts of the city, making it a good place to plan meetups.The food quality is great. They serve delicious food, with the preparation and presentation kept very nice. The pricing is on the higher side making it a pricy affair. I would suggest to avoid this place for budget events.The ambience of this place is quite nice. Being a rooftop place, the open roof arrangements as well as the temporary roof arrangements keep the place well ventilated adding to the beautiful ambience.They missed out on 2/5 stars for the poor service which they provided. They mustve been understaffed or are having a highly inefficient staff. We sat at the place for more than 2.5 hours and did not get served water for the first 1 hour, despite of asking, pleading, ordering, and trying our best to get water. Not once did the waiter/captain/any other member of the staff visit the table on his own. The proud staff attended us only after we requested/pleaded/called each one atleast twice (seems to be a part of their training).Overall this place is great to visit once in a while for some nice food, drinks and ambience with friends or for casual meetups. The food is costly but the taste makes up for it. Other than the inefficient service providers, I would recommend all other services provided by the place.
Very good and delicious food. Burmese curry was fabulous! Hotel staff was very friendly. Keep the good work !
Good location, in city and on top floor of ICC Towers. Excellent view of Pune City.Food is good, so are the people. But severe delay. And too much noise.
Nice place to hangout.Thanks for B-Day celebration decorations.
Excellent place to have a dinner date or simply having some quality time with friends and family. The taste of starters is awesome, the main course was just finger licking good. Ambience is so awesome rooftop view of city is so much soothing, the cool breeze is cherry on the cake On weekends there are irresistible offers on booze. Overall an amazing experience.
One of the old and good rooftop restaurant in prime location of Pune owned by Goldy (who also owns Agents Jack, FML and Bebe di Rasoi) food is good, staff are very welcoming and ambiance is beautiful (especially in the night). In addition to this they offer attractive discount on dineout and Zomato pro.Scope of improvement : indoor ambiance can be improved for day time visitors.
The quality of food is so bad. We have waited for almost 50 Mins for starter to arrive ( Hari Mirchi ka paneer tikka) - 7 pc only.Quantity is very limited. Ambience is good but there was Continuous loudspeaker with high volume which disturbs you. Staff was just roaming around here and there and did not pay attention to the orders and customers. Also, 3-4 staff people were gathered around one table unnecessarily.Prices are quiet on higher side as compared to quantity of the food.Not recommended ..... !
Extremely poor service. The soup ordered came almost after 40 mins that too it was not hot at all. I ordered the Tres Pasta and waited almost for 45 mins. Later the waiter said it will take 20-25 mins more. All of this on a weekday. I am not sure, but maybe they have reduced staff to follow COVID protocol. But I was very disappointed with the service. Also, I was surprised to know that there is a parking charge taken at the building as the restaurant does not have its parking.
One of the most insipid and underwhelming experience this place was yesterday. Walked out after starters. Ofcourse, place was full...probably with people who dont mind a mediocre experience maybe.
Good food. Good staff. Good ambience and view.
Nice roof top restaurant along with calm ambience and tasty food.parking facility is available.Must visit.one stop shop for family weekend shopping and entertainment. Excellent place to spend quality time with family or dinner date. Quick service with polite staff. One of the great rooftop i have been to.
The ambience and food of this place is quite good. It gives very good view of Pune City. But service of this hotel is mediocre.
Good rooftop place. But, charging for car parking is so annoying. Too much fancy lighting.. A sober look would be better for the nice surrounding with backdrop of hill.. Food is ok..
The only good thing about this place is - location. Average food taste, lot of liquors from Menu are not available in actual. Staff is courteous and professional. Hope they improve on food quality and add more items to the menu. The restaurant has dim lights all over and menu pages are with black background n tiny fonts 😀 just to make it worse lol
Nice Place and Music. Rooftop view just Awesome👌🏻
They Cheat on Billing. Happened twice. Say 1 +1 Free upto 8 pm.. but bill you for full 2 nos.Place is good.Food is Good.Should stop this jhol immediately.
Im giving this 5 star only on the request on my server Deepek Patle.Such a helpful and sweet person and very cordial and very prompt, along with his manager shohib who was on the night shift. They both were very helpful in the customisations I requested for my order.Please look out for them, they will help you in the best way possible during your presence at the hotel.The ambiance is VERY Good, the music was although unbearable for a while but thats okay.Ambiance- 10/10Staff- 10/10Music-6/10Pricing of food and drinks- 8/10Taste and presentation- 8/10Go give it a try for sure!!
Situated besides pavilion mall, near Shivaji Nagar , this place is one hidden jewel.. placed in the genre of roof top dine outs in Pune , this place gives you the much required pleasent and calm atmosphere.Serves veg, non veg and alcohol .. good background music, dance floor inside.... Prompt staff and delicious food.. must must visit place!!
I visited this place with my friends. And got little disappointed as ambience was not that beautiful as they showed it in pictures.- also agent jacks and eternia are on the same floor. And staff is also the same as per my observation- I shall prefer this place for drinks. As rooftop view is the only best thing they have got.- staff was friendly and helpful .- we ordered pinacolada, captain Morgan, flaming Lamborghini shots and sangria . And I loved the way they served us drinks decoratively.- the music was good and we enjoyed here
Place and ambiance is nice , but service was not that great.
One of the worst hospitality experience Ive ever had. That too on Valentines day. I had my booking for 7.30 PM. But at the venue, I was told to wait in line for 30 mins saying that it will be First Come First Serve. Why bother letting people book?.Got placed at around 8.15PM. And, the waiting started. We were left unattended for a good 30 minutes. And the servers were running around the place like headless chickens. I dont even blame them. The organizing was terrible to say the least. After ordering the food, we waited for 40-45 minutes to be served only half of what we ordered. We got the rest in the next 20 minutes after constant reminders.The worst came after this. My wife had asked at least 5 different servers over 30 mins for a bottle of drinking water before they got that. This should be the last place you should think of when you want to go for a romantic dinner.Worst. Dining Experience. Ever.The one star is for the taste of the food.
It was an awesome experience overall.. right from the cocktails , food, ambience and the staff.We loved it. Thanks a ton guys
It was not a satisfying experience and value for money. As buffet lunch was not allowed due to Corona protocol, we were served snacks etc on table, which happened to be cold and were served after much waiting and reminders. Desserts were given in mini micro size. Overall experience not worth going again.
First of all it doesnt even deserves a single star the reason behind this is very slow service.My point is if they are taking so long to serve the dish then the taste should also match upto the mark but the taste of the food was not worth it for wasting so much time and money too as it is costs though.Every time the waiters makes excuses for not serving the food on time by saying there is so much crowd but as i have seen only few people were there.Will suggest you not to visit as it is waste of time and money.
Third grade place . before we visit they dont tell us that this is a bar but when you go with your family at that time we can see real picture
All servings done well in time. Helpful staff. Nice food. Lighting could be bit better so that we can read the menu 😉
So for the people who just want to spoil their good mood and waste time... please dont visit Sky lounge as there are better places in Pune where you can waste your time! This place is not even worth wasting your time. But yeah, if you want to get Thugged , then this is the place! Why so? read below!We visited this place on 19th Nov 2017, it was a Sunday evening, we were in a mood for some good wine and Italian food! We specifically ordered the red wine from the menu but apparently, they served us a wine which was off the menu without informing us about the prices and stuff... On the Menu, the red wine cost 280 rs/glass but they charged us 550rs/glass as the wine was international and premium; they said. Now, the question arises that;1. Why didnt they informed us about international and premium wine before serving?2. When we specifically asked for red wines from the menu, then why did they give us the international and premium wine?3. Why werent we informed that the wine which is being served to you is off the menu and we charge a different amount for that?I dont mind paying whatever amount it is but why Thaag your customers??Food: Yaaks! Pasta without salt! and I dont even want to write about Burt garlic rice.And then... after we complained, the manager says Sir, aapka galti haina sir! aapnae pucha kyu nahi wine kae baarae mai hmko! aap puchtae toh hm btatae na aapko!Manager saahab... customer mai hun ya aap? Rather than solving the issue, he was interested in stretching it! Thankfully, they agreed when we said that we dont want to pay the service charge. Attaching the bills and menu photos!So here are the ratings:Food: 0.5Service: 0Ambience: 2Comfort: 1I recommend this place to all of my enemies and competitors in this world! yeah, and the wine is on me ;)
If going on a crowdy day, please be very patient as services are slow.Overall ambience is good, view from top is good but food taste and service are not worth paying the amount..
Amazing Rooftop Restro & Bar for family and friends. I will Rate 5/5 for Food Taste. 4/5 for ambience & 4/5 for cost, worth it. Must visit place
Went for their Sunday brunch, and it was amazing. They had bar takeover going on where you could make your own cocktails.Coming to food, they had a variety of starters ranging from planner tikka to pizza, and live pasta counter to cheese and corn croquettes !The main course also had a lot of Variety with Biriyani and lot of paneer options and dal eternia. The service was amazing and super quick. Plus one for that.The brunch buffet is only there on Sunday with some live music.Overall loved the experience and the place is a must visit if you are looking for great ambiance and view with good food and amazing service.
They accepted booking on 2nd Feb,2021 for valentines night. But when we reached they told its all full. If its full or u cant manage walk in crowd then they should have not confirmed me booking. They had confirmed us on call also on 14th Feb, 2021 noon.. when we asked then to arrange if possible they told they will arrange in just 10min and then that guy never showed up.My only point is confirm booking only if u have capacity to accommodate.Thank you so much for leaving us clueless on special day
Awesome ambience with courteous staff. The food is good especially the chicken starters r well prepared , the chicken is juicy & soft.. u ll not be disappointed once u visit there..
Good Quantity. On expensive side. Amazing view of city.
Fukolest destination to reach, you will waste your half of the time finding it
The place is really good to have fun and good quality time with friends .Service is pretty slow.But the food served is on markWe had fries , crispy corn,paneer chilly and we had few drinks
Ambiance is pleasant. High chairs and rooftop makes it lively. Food delivery is slow, food color mixing observed, as my fingers turned red after hand wash. Taste was good.
A beautiful rooftop diner which would make you definitely take endless pictures of it. Amazing amazing ambience. The 5 stars are totally worth.The food is pretty good too 🤤 the fish fingers were tasty.The other chicken dishes too were good.Loved the service .Though not so pocket friendly prices , but you all can totally go to this place for the amazing food experience with your loved ones.
Loved the place. Very nice & relaxed venue....but without music was not enjoyable. The washrooms should be more clean. It was really in worst condition. Only the good point was one of the team member of Eternia Rooftop lounge had shown another washroom on 8th floor which was atleast clean and well maintained. Thanks 👍
Awesome food..loved dal eternia but service is not good
Nice place.........especially during night..you can enjoy your drink/food with the scenic view of the area from the roof top..food is also good here
As it is rooftop it is open space. Food and service is good. Ample parking. One of the best places to go in the evening
The place is excellent, food is good, though, unable to serve black coffee after lunch or dinner on demand.It appears the management is not aware it is a part of the optional serving !Very funny !
Brilliant place with superb food. It has very cosy ambience perfect for a date.Will definitely recommend to try Cotton Kebab and Murgh Nazakat KebabAlso for mains try the Murg Rara!!All items are bound to entice your taste buds:)
Excellent good location and view , worst service and extremely worst food found tiny stone in rice, fish was melted, management poor responseAnother worst thing location and access of wash rooms , ladies outside waiting can easily see inside gents wash rooms embarrassing for every one.Respective authorities , women rights, Pune Municipal corporation please look into it
Food quality and service is good. Little costly. View from the top is good but not great.
I got lost and searched for this place for 45 mins in the building ..... Pata nhi kidhar haiAnd they didnt give me water after my efforts 😢
Nice ambiance. Staff needs to be more efficient. Food ok.
Very limited options in drinks..Sub par food with atrociously slow service..Quiet simply put, overrated.Youre paying just for the view that too if youre seated on the right side..Else its just another below par restaurant with service so slow that it justifies the name, eternia!
Food quality is good but too much waiting for the order.Waiting time is too much. Really need to improve on delivery execution.
Excellent service and food quality. Must try Chura and Eternia Dal with it ..
Great place at night ,ambience is good. It is very spacious and the night view is also good.Food is good, can be better.
Food was ok. Ambience was nice with cool wind during the evening.
Not upto the standards that it is hyped around. But still good ambience tase is good too. Not the best.
Service is poor. Ambience is good. Dal makhni and chur chur paratha is a must have.Please improve service.