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Croma
21, Magarpatta Police Station Rd, Magarpatta, Hadapsar, Pune, Maharashtra 411028, India
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An
Review №1

Liked the payment schemes. Plenty options available. All demo working samples available too. But encountered a bit latency in services. Altogether good experience.

Id
Review №2

Brought a power bank. Hopefully I would not face a problem like others. Picked the one the staff said is the best.

Ab
Review №3

I wanted a product which was not deliverable at my location. I requested for a call back which I got within a hour. They asked me to visit the store so that store can place order on my behalf and will deliver it within 7 days. But the staff did excellent job despite of good number of other customers and found out same product at store. I walked out of store with the product.

Sh
Review №4

Pathetic experience while trying to buy a food processor...We chose one decent food processor and were waiting in the line to pay for 45 mins..I dont know what the staff was doing..Not attentive at all...No explanation at all...Frustrated, we just left from there without buying anything..Just the waste of time...

ri
Review №5

A white goods store. Rates are genuine. Staff is good. Billing process is little hectic.

Ni
Review №6

Good Staff and quality electrical instrument at reasonable price.....

Vi
Review №7

Bargain with this people, they will reduce cost. Some cost are managed by sales person. Good variety of products than reliance digital.

Ra
Review №8

Nice place for electronics shopping... Now a days they have adapted online pricing competition. Better for cost sensitive indian market

Ne
Review №9

Big but unorganized. You have to walk a lot from Parking to main shopping area. Good to visit, but charge yourself before go bcz mall is too big and you need time and energy to explore everything.

Sa
Review №10

Croma is good. A one stop solution for all your things. They also provide good service

Ni
Review №11

Navnath sapate is a very genuine and a hardworking person... Thanks to him for getting the best deal there at croma seasons mall

Sa
Review №12

Best place for electronic.

Ji
Review №13

One roof place for all electronic items .But feel little experience.

Hi
Review №14

Awesome. A single place to satisfy all Tech needs.

Ke
Review №15

Its alright.Many items they dont get them on time ... The stocks come in very late..even display peice.. OnePlus Nord2 Variant mobilr phone was not found on 6th September 2022

At
Review №16

The place is housing many electronic products and the ambience of the place is great. Tata is the name to bankon.

Dr
Review №17

Always a pleasure to shop at Croma where you find a very friendly atmosphere with good customer care and can be assured of Getting value for money

Pr
Review №18

Excellent service and nice offers, good employee name Isha madam. Thanks all

Ch
Review №19

Had to write this review specially about Mr Tarunge Ghalappa from Croma season mall. Amazing customer service and response. We Had to re visit the store with an issue about a product which didn’t fit my requirement, which we bought a day before. It was resolved within moments. Thank you for hearing us patiently and helping us out with good understanding. All the best and kudos to such brilliant customer and after sales service.

um
Review №20

Good employees gives instant response to the costomer, store is also very nice have lots of products with lots of options, overall very good Service For Croma Seasons Mall,Personally recommended meet Shahrukh shaikh sales executive hi is a very good communication skills and very nice behaviour . Thank you for suggestions

Sa
Review №21

Good experience with Croma staff and cashier chandan also security management is very good ever any customer has enter they sanitiz each person vimal gupta sewaoods sportive guys

Ra
Review №22

I went to buy this speaker.. they have good staff and well options for all kind .

Sh
Review №23

Brind is best and staff is is very nice offer is good code 61

Ju
Review №24

Third class service , I requested for Apple Magic Mouse availability- they didn’t have stock . Person who arranged call back dropped off the call suddenly without showing any basic etiquette of gathering more info or answering questions. Truly unprofessional. Croma just keeps limited devices in stock & their website is pathetic.

Ro
Review №25

Wrost experience here! Uneducated and unprofessional staff are there for assistance, staff doesnt having ideas about products which they are approaching even for customers satisfaction.There is no walking then also no employees of that can agree to assist quick just only telling to wait wait and wait.Totally Bad Experience i had here.

su
Review №26

I have purchase amazfit watch good experience staff by roshan

An
Review №27

Staff is very helpful and brind offer is nice code 61

Ji
Review №28

Helpful staff. Dishwasher section has lesser variety of brands than other stores.

Ta
Review №29

Best place for electronics at cheaper price.

Ma
Review №30

Very good service

Da
Review №31

Best brands at best price.Code 61

De
Review №32

A big Croma retail centre. Good collections of headphones and speakers.Mobile displays are also good in numbers.

Ar
Review №33

Good service by akshay and aman

as
Review №34

Good experience of brand factory with vikky and isha

Ge
Review №35

They are one of the most unprofessional people. Can go to any extend to sell their product and when its about delivering. They dont stand to their commitments and the worst part is. They dont know about their delivery partner. The worst store amongst the other Croma stores.

Aj
Review №36

Bad for fatima nagar branch

He
Review №37

I want to mention 2 points here:1. Croma is just selling product on there brand name. Their service towards customer is very low and not at all satisfactory. They only think about there benefit and they dint care about customer experience at all. Manager in the store tells on your face that this is how we work. We purchased an electronics on 60000 but their was no 1 rupee discount neither there was any additional service given even though it was Diwali time. They are just making money for their own benefit. I had a very bad experience.2. Staff who gave us service was polite and decent but he was just following what his manager was telling him to do. Overall the experience was not good. I would not recommend Croma for customer experience

No
Review №38

I have called to Croma number many time but they not receiving any call & as per Google map information store is Opened but when I reached to location mall is closed... what it is happy to serve attitude towards the customer ? its worst and very irritating for today & no one responding on call

Ab
Review №39

Just checked today. PS5 and Xbox Series X or S not available here.

RA
Review №40

Staff is very helpful....Good Service....

ma
Review №41

Very very nice place

Sm
Review №42

Staff is good and offer is nice code 61

Mi
Review №43

Cost is high..always feels like to go there and nothing bought

Ga
Review №44

Best mall for buying electronic gadgets

Pr
Review №45

Go Croma for purchase of quality product and services.

Vi
Review №46

Very...Nice...

Vi
Review №47

Nice storeGreat AmbienceExcellent ServiceAmazing offers

Vi
Review №48

Very different models and best in price

Sa
Review №49

Good products great service

Va
Review №50

Excellent range of products....

An
Review №51

Extremely nice product quality... just bought a new Samsung phone from here ... I love this brand

Dh
Review №52

Mobiles, fridge, speakers, etc., everything available and also you can check it there if devices are working properly. Diffrent companies sell there products there and actually thats a good place because you can use it and compare it with other companies products so that you can buy it after properly seeing the working. During this pandemic also they are open and maintaining all its proper hygiene standards.

Bi
Review №53

Good location good store

Ra
Review №54

Nice friendly staff.Good ambiance. Competitive rates

Ra
Review №55

Good customer service and they have almost every gadget that you want for your home. Just need to put up some good offers and a PS5.

Ta
Review №56

Service is good employees gives instant response to the costomer, store is also very nice have lots of products with lots of options, overall very good.

Am
Review №57

Just loved the place. Great offers compare to Relience digital and other electronic showroom. Suggest to visit once if you are planning to buy any electronic stuff.

Bh
Review №58

I visited the place to buy a laptop for my friend.Very nice place to buy Electronic items.The sales guy was gentle and polite and having very good knowledge about product. He helped us to chose the proper one as per our requirements.You will find many options to chose from.Buying a product here was very good Experience.

Vi
Review №59

Nice place but dont find everything here...i would suggest to do the research part as homework before visiting any such places..else you would be relying upon the salespersons knowledge which is not upto the mark always

Ch
Review №60

Good electronic options here, but usually sales people will try to sale you specific brand of equipments depending on the speed of movement of such appliances. Fast selling vs low selling

Mi
Review №61

Good Domestic Electronics Store

Sw
Review №62

I visited to Buy laptop and refrigerator but limited options available there..staff is knowledgeable and attentive.

Vi
Review №63

It is open now. Vaccination certificate required

Um
Review №64

We find many electronic models here but I found less models on chimney...

Ma
Review №65

Staff is cooperative...good for white goods.will not advise for kitchen appliances

sa
Review №66

Good consumer electronics store

Is
Review №67

Good place to experience the gadgets youre going to buy. The staff is very friendly. Just keep one thing in mind that you wont some products their like Samsung M21 series as theyre available online only.

mu
Review №68

All gadgets are available,polite and knowledgeable staff.finance also available

Aj
Review №69

Nice, electronic shop...

Ra
Review №70

Products variations good, service is good, quality super , less price deals compared to competitors

De
Review №71

Decent range of electronics. Not have much of a discount. Staff should be trained well technically so that they can deal better with the customers.

Pa
Review №72

Visited Croma to buy a phone. They have most of offline handsets of Samsung, vivo oppo, mi and apple. However if you are looking for other budget brands like lava micromax, techno etc they are not available

Sa
Review №73

Chroma love your services and products you provide.

vi
Review №74

Its supercool

An
Review №75

Extremely bad experience with CromaThey will give false information to trap you so that you buy product from them but the moment bill is paid ,their real face is shown. They told me 10% cash back which turned out to be 5%. They asked me to submit documents which I refused to give and it was my lucky day that I didnt fall in another trap. Staffs are pathetic including the store manager. Instead of rectifying the issue , he offered me 500gm of Ariel detergent powered on my purchase of Air conditioner.For 0% emi, they are fooling is coz eventually you will receive a message from your bank that its not 0% at all. There would be hidden charges which nobody would ever tell coz they are pathetic and useless who only which to sell.

Ke
Review №76

Attentive staff, good verity

Ku
Review №77

Its located in season mall pune

de
Review №78

I have bought a new washing machine from Croma and got damages with single wash. I have asked to repair but no reply from them from Last 5 month. Please dont buy any warranty from Croma. They dont care about your product once you bought it from them.

Ra
Review №79

Superb mall...must give a visit..😍😍

Ni
Review №80

Great shop but a bit pricey, more than competitors. Staff are courteous

Di
Review №81

Well went for smart TV in budget. Was very less options.In Reliance found more options

Su
Review №82

I found this costly better try reliance digital

De
Review №83

Nice store..All electronics items can be found here..

Di
Review №84

I wanted to check the sound quality of JBL pods before i proceed with purchase. You have the pods for customer check however the executive doesnt know the reason why the services have been restricted. I assumed its because of COVID situation but i am confused that eyewear or goggles showroom have resumed their services to check and buy then why not pods?

Ni
Review №85

Same as any other croma store. But chroma should give good discounts as discount wise they are behind online retailers.

De
Review №86

Every thing is costly here.

Vi
Review №87

Best experience for all kinds of electronics, authentic and prompt service....

Ba
Review №88

Great place to shop Mr Shahrukh shaikh very helpful and nice person

Ve
Review №89

Very nice service

Di
Review №90

Its good and clean marketing place..

ko
Review №91

Croma belongs to Tata group nothing more to elaborate. They are known for their services, lovely place for all electronic needs

MH
Review №92

Nice shop for buying electronics but i think u can buy at online shoping sites for cheaper price

Ha
Review №93

I was purchased mi 10i good knowledge about product mr Roshan mandhare and billing process and EMI solution given by Mr dipesh balgude all staff are have good behavior

Do
Review №94

A complete electronics showroom located in the Seasons Mall in Magarpatta City of Pune. An ideal place for Mobiles, laptops, removable HDDs, and other accessories, AC s, Refrigerators, Microwaves, and other home appliances.

Pe
Review №95

Pathetic place and let me tell you why. My wife and I asked almost everybody at this store about a certain query with regards to delivering a product to a location. They place the pincode in their computer and tell me that yes it is all possible. That was only till they wanted to swipe the card. Once the order was placed, nobody answered the phone, nobody gave me updates, 20 days later I was told that we cannot deliver to your location, we will refund the amount in 11 more days. You know what, try Reliance Digital or try Veejay Sales, you know why? They had the gall to tell me in advance that what is not possible is not possible, unlike these uncivilized, lying uncouth, unprofessional people. It is ridiculous.

Gu
Review №96

Good exprience

Am
Review №97

A good place for electronic gadgets and also home appliances. Good service.

Pi
Review №98

Nice place to buy electronic stuff.. good staff ..

Pr
Review №99

Bought boat 419 earphone truly exceptional service, there are still things that can compete human touch very good job by Sanjay

Sa
Review №100

Very very very pathetic and poor service,They themselves have incomplete and inaccurate knowledge of products (i bought one phone & one ac) , false commitments and pathetic billing and finance services.They will tell you that they will debit only 1Rs if you opt for finance but certainly they will debit whole amount (product amount).Not customer centric, never never never visit to this place. PatheticManager Swapnil is not at all helpful if you try to approach him.

Information
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100 Comments
4 Rating
  • Address:21, Magarpatta Police Station Rd, Magarpatta, Hadapsar, Pune, Maharashtra 411028, India
  • Site:https://www.croma.com
  • Phone:+91 1800 22 6699
Categories
  • Electronics store
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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