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Croma
Ground & Mezzanine floor, Showroom No 1, 2 & 3, Sugandhtrara Realty Survey. No 83, Katraj - Ambegaon BK Rd, Highway, Katraj, Pune, Maharashtra 411046, India
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Comments
Sh
Review №1

Nice initiative started by TATA at Katraj near ICICI Bank. One can get various type of electronic and electrical products here. The prices mentioned on product are more, but can get discount on different cards for respective products. Executives are experienced and cooperative. They follow all Covid protocols and hygiene. The cleanliness is upto the mark. The parking is sufficient for two wheelers.

di
Review №2

This place is really great not only for their quality product but also for their well trained staffs. The staffs are really helpful and they have a clear on each & every products. When I went there just to check and get some information about the water purifier as I was planning to buy something within 10k-12k However, Ive chosen one and the sales officer came and explained me about my chosen one and also suggested me more options.And, finally she convinced me to purchase a aquaguard genius water purifier on that from their shop. I was just amazed with her selling capability and customer handling procedure. She did the whole billing.I also asked her name nd that excellent sale officer was *Ms. Deepali gurram* maam. She was extremely polite , very knowledge on the product and she were quite courteous and patient with all queriesI am really happy with her service in CromaThanks to Croma for providing me an excellent service (though I spent more than double of my budget!) !!

ya
Review №3

Very bad experience, sales manyogesh do not have maners of talking, and sales man says if price once asked and if he gives us time and explains all the features of tv it is compulsory to purchase it and we cannot go anywhere else.

Sa
Review №4

Very nice to all proudut. And price is very low.

Su
Review №5

Spacious, clean, lot of options in one roof... offers are very complicated here.. same day or quick delivery is quite not available for home appliances... however trusted place ..

IA
Review №6

Croma is good place to buy, exchange most of the electronic devices. Store offers items such as mobiles, laptops, camers, TVs, music systems, fridge, washing machines, headphones and other electronic item from multiple vendors at discounted rates. Support staff here helps clarify your queries, provides demo of required product and do home deliveries. Installations for some items are provided free of cost.

Yo
Review №7

All products available are upto the mark & prices are equivalent to the online prices. I would really appreciate the efforts taken by the staff at Croma but only one thing that I observed is they are less aware about product specifications, specially with 5G phones. Rest everything is fine.

Pr
Review №8

By interacting with every customer who comes to store , he will get every information, offer, everything about items he wants. The staff working here are very polite. I am too much happy with their service.Thank you croma.

Pr
Review №9

Bad service. Demo of product not provided. No one picks up the the outlet contact number.Staff making false promises and do not ever respond back. Worst service ever. Will never buy any product from Chroma or will not even suggest anyone. These people are defaming trusted Tata name.

Vi
Review №10

I am going to buy philips OTG there and I Google in my mobile for that price and I surprised that Vijay Sales given more discount on that product even the price gap is almost 800 k so I told there Sales person and he told me that we cannot compare our prices with Vijay Sales if you want you can buy that from there..this is actually bad experience to me now from now I am planning to buy any electronics I will 100 % going to Vijay Sales only ..

So
Review №11

It was a Sunday, not much crowded and Croma guys in the appliance section were busy gossiping. Lack of interest to help customers. May not go this site again to buy or may go to see the product before buying online. Poor service.

DR
Review №12

Best place, for all electronic items, but I didnt get specified colour of oven.They should make arrangements for available of required colour of selected product

Sa
Review №13

Good place one Stop Shop for all electronic items.Prices are bit high

So
Review №14

Iphone 13 stock not available arrange the stock. Good service by apple staff taufiq

Pr
Review №15

The staff is excellent...they give us best offer and they also give us additional discount on products..

Aa
Review №16

Service & representative are good but delivery not in time, please be careful and scout about it. Thanks

Ma
Review №17

Fantastic experience. Updated staff. Prompt service. Nice gesture.

Ak
Review №18

I didnt found mobile that I want .. But Nice experience ...

Sh
Review №19

Good store with good electronics, but obviously online you will find the exact same things much more at economical rates.

La
Review №20

It is very good till you make payment. After that nobody bothers though sales persons requests for 10 on 10 during you purchase he is least bothered about you once you make payment.

Ma
Review №21

Good Store , Samsung phones are not available . Cleaning and Staff is Best

Mo
Review №22

Store and varrite is best options in my gajeet

An
Review №23

Pleasant Place.Number of Variety at one place.Croma products are also good.Atractive DiscountsOverall good for electronic goods

ha
Review №24

I like the replacement given instantly and saved my @ 1000 Rs. Very few stores you get such a kind service.

Pr
Review №25

Nice but was too crowded because of the festive sale

Im
Review №26

No new stock available nor they are interested to order one- Customer attendance is good- Product range is good in TV Washing machines and Refrigerator- Prices are high compared to other malls and online shopping- Ample parking and easy to reach

sa
Review №27

Staff not good.. very rude behaviour ..and too confusing also

Pr
Review №28

Big store, friendly staff. Smooth check out. Huge range of productsUpdate - Friendly staff gave wrong info about delivery and installation. Product received after 4 days of purchase which was promised next day delivery. Now installation guys says installation is free but we need to buy fittings etc which are not included in the box and it will cost us additional 500 rs which was told to us as small fittings only if necessary. Now not so impressed by the services and promises.

SW
Review №29

Parking is there which is most important thing..rest is same as any other Croma showroom

Vi
Review №30

The staff was really helpfull...and one of the best outlet of Croma !!

Ni
Review №31

Had very bad experience today....went there for Nord ce 5G one plus mobile...they had only one piece available at them..as soon as I shown intrest in purchasing that piece...they started to force me to take 1800 rs insurance which I was not intrested to take..they have not given me that piece..I just want to take a look in that matter @cromaindia & @oneplusindia

sa
Review №32

I am satisfied for giving best deals.Owesom

Sa
Review №33

One Stop Place to Buy All Your Electronic Equipments & Gadgets...

ni
Review №34

My arias not updated in Google addresses very bad experience

Zh
Review №35

The store managers respond well when you enter the shop...Ordered refrigerator from them ...had a overall good experience

Su
Review №36

Good big showroom, everything is available with good discount prices , sales & services good

Sh
Review №37

Iphone 13 series stock not available please arrange the stock as soon as possible

Ha
Review №38

Great staff as well good reasonable pricing

Ra
Review №39

Most of electronic products like TV, laptops, washing machine, fridge, OTG, oven and many more. The sales persons are there to ask your requirements n explore you the options with their specifications. You will get discount on most of the products. You can get the same product here at discounted price which online sites are offering.

Sw
Review №40

Excellent service. Vedant Sir guided me nicely.

M
Review №41

We had Great Experience with Croma (Mr. Mangesh Kade ) to Seattle my Voucher amount. He is were very patient during the work first class support provided by him. I would recommend everyone if any requirement, go with CROMA !!!

Bh
Review №42

Very good service and place to buy any electronic product

Ra
Review №43

This Croma outlet is enormous is size. Its easily visible from the highway and is at short distance from Katraj chowk. The staff is professional. The range of products here is quite huge and filled with latest models for various brands. My only concern was that the place doesnt have good discounts which you can easily get at their competitors store. Best is to check offers online as well as at 2-3 more stores before finalizing your deal.

In
Review №44

Managers are too rude, salesman was good, they cancelled deal of around more than 1lakh for 500 rs

Sh
Review №45

Very high cost products. They are showing dishwashers on computer screen. No piece available for physical display or demo. Also not offering discounts or attractive offers. No follow up with walk-in customers.

so
Review №46

Newly opened croma store at Katraj .. good variety of products with helpful sales people.

ak
Review №47

Good service. All products are available.

Sh
Review №48

Store has all electronic products. Good service. But the prices seem high and no great offers or discounts. Reliance digital provided a better offer for the TV I enquired for.

su
Review №49

Its very boar..There are not available one plus nord2 phone

Ar
Review №50

Good place to get the electronics. Good for TV and Fridge.

va
Review №51

Good shop and very coperative people

Vi
Review №52

Excellent & full range of Products with many varieties.Staff is also very cooperative.Hats of....Ooossooom.🎊🎉💐👌👏🙏😊

vi
Review №53

Third class response , so much attitude not interested in business

Su
Review №54

Very good place to buy any electronics product

Da
Review №55

Very Good counselling and excellent service by sales advisor.

Va
Review №56

Best place, staff is helpful and has all range of products ...

Mi
Review №57

New place. Good collection of product. Price needs to be reasonable. In some product they have best deals but in mobile phones and laptops and tablets their price is on higher side.Rest is all good so far as new store and new staff. Not like store in Fatima Nagar where nobody cares about customer and they are busy talking to their colleagues.

Ka
Review №58

Not so friendly staff... They never pick the phone calls..

Pr
Review №59

The sales representative doesnt bother about anything. They dont even try to show product or any info.

Ra
Review №60

Required mobile stock not availableBad experience

Sh
Review №61

Great range of products. Vedant helped me throughout. Narendra is skilful. Overall a pleasant experience.

ME
Review №62

Easy to locate and accessible. It is a spacious showroom. Service is also really good.

Ra
Review №63

Delivery service is pathetic i ordered a refrigerator that delivery guy drop the refrigerator on the floor and i was trying to connect the store but they didnt receive the call.

Ka
Review №64

The staff is well spoken and good at their work. Croma provides good services and facilities.

La
Review №65

Okay to buy. Just compare online and other store prices and negotiate on low

ro
Review №66

One of the best electronic store in pune

Ka
Review №67

Very nice service and wonderful experience. Thank u very much..

ab
Review №68

Lovely place for electronic items fabulous services

Aj
Review №69

Had visited to get a laptop. All the queries were addressed properly. If the store had more options it would have been better.

Us
Review №70

Croma is best for service

he
Review №71

They want to sell whatever they like. No choice. No customer fallowup

Su
Review №72

Best place to buy electronics

Sa
Review №73

Located near katraj bypass easy to noticeable having good parking for your small large vehicle so you can easy drive

Ma
Review №74

Found the store somewhat costly compared to other local shops. Not sure, I visited a local shop before visiting Croma, I was shocked to see the prices, and as usual no discount or no one to showcase the product. We went inside on ourselves and got out the same.Pathetic Customer service 🙄

Ak
Review №75

We were here for washing machine the store was big but not cleaned.The staff were less knowledgeable compare to Reliance Digital store (only 500 meter away)Pricing was higher,

Ra
Review №76

Very poor delivery service....cooler order booked three days ago....till moment I do not get delivery...bad experience...!

Ma
Review №77

Good store for electronics items.

Ta
Review №78

We were here for washing machine. Got it. The attendant Mr. Revan is a nice fellow. He helped us to finalize the product with good supportive information.

Th
Review №79

All electronics available.Staff not available for billing.All staff not aware of processes like billing, offers, cards,

As
Review №80

It is very good placeService is very good

Vi
Review №81

Newly opened Cromā Retail at Katraj Chowk, less crowded however not easily accessible from Katraj Chowk. Since this is new shop, availablity of electrical and mobile is less as compared to their other stores in city. Rather visiting the store check their online offers and schedule a pick-up or request a call back.

Sw
Review №82

Ok ok place.... Very limited variety of products and lesser stocks sometimes no stock.You need to push for checking availability elsewhere and need to convince to order for you.Price is competitive.Lacks in enthusiasm in sales support staff.

sa
Review №83

Good service and best offers

Su
Review №84

The phone number given is always switched off. no alternate number on the site.

tu
Review №85

Information provided by executive was pretty accurate. But none of the product was available. I think they dont have stock maintained.

Si
Review №86

Good store space and service

ch
Review №87

Loads of products and accessories, but billing takes time even if there were fewer customers!

to
Review №88

Good n nice service

ra
Review №89

Good collection and customer freindly

R
Review №90

Its good. But not equipped with all the items. Service is very good.

Ni
Review №91

Lots display piece in lower price

ra
Review №92

Best place to Digital Gadgets.

Ga
Review №93

Worst experience ever in croma

Sa
Review №94

Good options available in-store. My only challange was out of the store that is the traffic on highway and then the Task of taking a unauthorised U-turn 😜

An
Review №95

Authentic store.. costly.. too... The price seems reasonable at first but after some additional services like guarantee etc the price is much greater... But the cost provided is value for service.. they provide

na
Review №96

Always nice experience for any electronic needs.

Ra
Review №97

Good place for electronic product shopping

Kh
Review №98

The store was good enough but the salesmen present there are way worse they dont have dedicated knowledge or even the attention span greater than a toddler. I was there to buy a Mac but salesmen were very distracted and were intruding when I went on phone to know about stuff. Some were too busy for there calls and problem avoiding work. Overall the sales team is a little off putting but on the contrary structure was nice of the store

Ra
Review №99

A very specious show room. Courteous and knowledgable staff. Hygenic and clean.

An
Review №100

I like it, I brought laptop here and i got lots of deals, thanks to @tousif for proper guidance and sharing all details.

Information
69 Photos
100 Comments
3.7 Rating
  • Address:Ground & Mezzanine floor, Showroom No 1, 2 & 3, Sugandhtrara Realty Survey. No 83, Katraj - Ambegaon BK Rd, Highway, Katraj, Pune, Maharashtra 411046, India
  • Site:/url?q=https://www.croma.com/%3Futm_source%3Dgooglemybusiness%26utm_medium%3Dps%26utm_campaign%3Dgmbwebsite_Croma_katraj_pune&sa=U&ved=0ahUKEwifuJ3S_NvuAhVSDGMBHTSDCfUQ61gIoCYoEjBw&usg=AOvVaw1iIyBTKpIP5nZmeJome8Px
  • Phone:+91 96074 86969
Categories
  • Electronics store
Working hours
  • Monday:9:30AM–9PM
  • Tuesday:9:30AM–9PM
  • Wednesday:9:30AM–9PM
  • Thursday:9:30AM–9PM
  • Friday:9:30AM–9PM
  • Saturday:9:30AM–9PM
  • Sunday:9:30AM–9PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Payments
  • NFC mobile payments:Yes
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