Third class worst internet service.Don’t buy this third class internet service..Fraud peoples..They dont know what is internetPlz buy another service don’t waste your timeThis worst services

Worst service ever, if you have extra money to waste or wanted to get frustrated then go for ICC Netspeed its complete package, they just to loot you.

Worst service experienced ever. You are only able to operate website which they recommend you cant even use Microsoft teams properly. Also if you register complaint then without even calling you once youll directly recieve an mail calling that your issue has been solved. Worst staff and service ever

Very bad experience. Please check your headphones 🎧 really cce voice cannot be heard. Your cce does not want your company to grow.Customer executive don’t have any idea how to answer a customer’s issue. Plan is for 15 mbps/monthly /699(and they won’t even return me 1₹)and I am getting 5 mbps in all. There is no one in any department of Icc network who could answer this question. Renewal department have no amount of respect to address customer’s complaints or questions, they know only one word “information”. Why I am getting 5 mbps?? Why? Why are your plans expensive?? Icc netspeed customers care doesn’t know the word “customer delight” . I just know 2 technicians they were truly nice and customer dedicated. But customer care department is a zero 0. Renewal department is so aggressive and so argumentative, if you don’t know what to answer just be subtle and get manager , why there is a need to argue with customer where you don’t know how to tackle.

Worst service provider in Pune. With non cooperative staff. You will die with the emergency but the staff will not help. Unethical unprofessional service provider ever seen

Worst Service Never recommended dont go for the prices its totally a trap.Services Provided Nothing and also Customer Excecutive never answers the calls.

No body bothers to answer the call raising a complaint is a bigger task

I would certainly not recommend buying any plans from this provider.I opted for a 20mbps speed but hardly got 5 mbps. Though it did shoot up sometimes. All Im looking for is consistency in the netspeed.The customer support team is also very rude. Ive called them multiple times but they speak very rudely with the consumer.Theyve established a monopoly in the area.Please do not buy services from this provider.

Very bad service .. Just collecting money, have done 5 complaints in the last 10 days and the issue has not been resolved either.25mbps pack but 5-6 Mbps speed on laptop ....Plz dont use ICC NET SPEED...

I really dont want to give any star but I dont have choice. Very pathetic service by ICC Netspeed team. very unprofessional and non responsive. better to get TATA or Airtel broadband.

Worst after sales experience everand for 30 mbps they only provide 300kbpsif we use speed test by ookla it comes 30 mbpsand if we speed test on fast.com it is hardly 300kbps and Im even not able to watch a videounprofessional work and making fool

Disgusting net services most of the time they dont pick up the calls nd didnt resolve net issue .....worst experience

Great speed in any weather... Highly recommend...

Worst internet, staff and service in Pune.

Issues:1. For 100 mbps connection it gives 55 to 60 mbps speed only on 2.4 g and 5g it is 19 mbps2. Connection loss is very frequent3. Sometimes the speed fluctuations are so rapid that It doesnt suits WFH.Quality:1. Quick actions2. Responsive

I had a broadband connection with the ICC NETSPEED and I recharge for 3 months on 26sept20 and i did not get the service so within 2 days i had words with ICC so they said wiring issue so unable to provide service they will refund . But now its been Feb21 and still, not refund from the company. i have approached them for a long time but no response. Later company has provided transaction details but no refund so i had words with the bank said invalid detail and now the company not answering

I can clearly say that this company has a really good connection in our town,the best internet around guys please do have a look to their services

They dont provide service on time and just keep saying yes sir we are getting it done on priority. Worst experience.

I have taken 20 mbps plan which hardly gives me 5 mbps. Complained numerous times and always got a response that the problem is solved. Tired of this service 👏👏

Dont even install icc Netspeed internet poor service and very poor speed.

Worst ISP, please don’t go for it as I’m regretting for subscribing for annual plan, speed never exceeds to 7 mbps despite having plan of 50mbps. No customer care is there, if you any complaint related to speed or disconnection nobody gives damn to it and nobody receives your call.Don’t go for it

Stable connection...Good customer support no down time at all.

If you want to play games you will choose to use your hotspot instead Both PC and Mobile Games

I regret for buying an annual plan, Not supporting for opening any 144p quality YouTube video and Gmail alsoWorst Service Ever , Worst Than VODAFONE IDEA 2G service.The worst service I have ever experienced. Waste of money and not even worth of 1 star. Really pathetic.

Please Do not waste your money!!!Go for some professional broadband provider. They do not have customer care service at all. Just pay for their broadband and try your luck and if internet do not work just keep calm as there is no one to help you. Pay bit more but dont go for this no service broadband provider.

Best services provided

Ive had such a bad experience with ICC Net speed.. its horrible for employees like me.. following are my issues Ive faced for the past 6 months,- Internet Is Unavailable almost every other day- Download and upload speed is extremely low and sometimes also reaches to 0 Mbps and 0.1 kbps as well- Ping is always around 150 ms or rather I would say 100+ only- Theres a big issue of packet loss, ranging from 2% upto 100%- 5-6 times a day we need to reboot the router- *WAN port is UNPLUGGED!* Excuse me!! This is your side issue! Rectify these issues soon!I mean seriously!! why this kind of service is being provided.. technical staff isnt much aware of these terms.. I would have rated this a 0 (ZERO) but anyways.. Highly Unsatisfied Customer! ^_^

The worst service I have ever experienced. Waste of money and not even worth of 1 star. Really pathetic.

Good speed internet no problem in network and also good service provided form company.

The adequate internet all around the Pune, even do I prefer you guys trying out ICC net speed will be the best decision.

I have been using this connection and has faced a lot of problems. A lot means a lot of problems. Instead you can look for any other connection but I would recommend you not to choose this service provider please please please save your money and save your time.

Please Dont waste your money in this Wifi Connection. the owner is irresponsible and the staff always misbehaves with existing customers. my money was wasted and they dont know the meaning of net. idiot and stupid people not capable to run a company

Worst service ever. Not at all professional and customer care employee doesnt response properly.

The worst service I have ever experienced. Waste of money and not even worth of 1 star. Really pathetic. My problem is not solved they asked me dont renewal plan we are not providing service there.

Worst internet service provider in wadgaon sheri

They Dont even deserve 1 rating. Internet dont work and there is no support.

Worst call support ever seen. Or i can say the number is just for show you are always on waiting and never get to talk with customer support. And the internet always keep fluctuating. I am on waiting since 30 mins and still my call havent connected. This happens all the time. My call never get connect so how am i supposed to raise complaints. A company cant be run like this.

Worst network ever i perpfer not to but this couz its worst call are not attended at the service is not proper .net downloding speed is worst then 2g think there should be option of 0 star reviewso i could use it here. So bad plz dont waste ur money here

They are not worth the money. They dont respect the old customers. Blame game, such as you have reset your router, where as I am from IT and they are giving me jazz of router resets. If you have time in your life, where you want to waste it making numerous calls to this rubbish provider and if you have a taste of mediocrity in your life, then go ahead and buy their service.

Asked them for a refund for internet plan they never activated and now they are delaying it... dont go for it.. waste of money. customer service department is like hell.. #fakecompany😡

Service is too bad. No one picks customer care . Complaints are shown resolved without speaking to customer.Advice is that do not take this service. You will have very bad time. I waited for 20 times for 15 minutes or more to speak to custoner care. Nobody responded. I projected my complaint through app but to no avail. Grow up guys. How can you survive with this sort of service.

The customer care never receives your call, if your internet goes down you have sit down helpless. Because there is no one from the company to help you out. Not recommended at all

If there was an option of giving no stars I would have chosen that for this service provider. Pathetic is an understated word for their service. They use poor quality cables and devices ,have shortage in manpower all the time and their customer care service is a joke 😂. Choose any other provider instead of ICC NETSPEED to save yourself from a world of troubles.

Best internet provider in the town..Nice speed no lags..Instant service

I mostly face speed issue and constant connectivity issue

I regret buying an annual planHad tried for a month and there was not much issue, but then every 2 weeks the connection used to be down for atleast 2-3 daysCustomer care does not care and is so unprofessional that the phone will keep ringing but they will never answer the callIf you visit the branch they will say the respective person is not available, come laterWORAT SERVICE EVER, WORST THAN VODAFONE IDEA AS WELL

Since one and the half month we are chasing with there technicians but the service is very very very pathetic. many complaints have been logged but no use.no chance of getting money back.big loss... please stay away and do not choose icc netspeed.

The worst internet connection and service provider

The internet service was really very good since 2017 but from last 7-9 months the internet service has been very pathetic and we are really unhappy because the issues are very frequent (twice or thrice a week) nowAnd when we call customer service number it is always busy.And always reason provided is always the same as fibre cable cut and this takes minimum 24hours to resolve

Uneducated and disrespectful employees. Customer care doesnt has any about anything. Twice a week there is no internet and no one will response. Customer care number is just for publicity it is of no use as no one ever picks the call.Please dont even consider them as your last option.

Very very very third class internet service. Continuous problem occurs. Plz never buy it.

Worst. They are not even capable of 1 star,never receive the call,when I went to their office they just say net cha kon nahi ahe ithe,as if we are using internet for free.

I AM AN COMPUTER ENGINEER I VISIT MANY CUSTOMER BUT ICC NET SPEED IS LIKE OUR GOVERMENT1-SERVICE LENE SE PAHALE AACHE DIN AYANGE2- AGAR HAMNE PAYMENT KARDIYA TO SAMAJLENE AAPAKE AACHE DIN CHALU HOGAY... (SORRY BURE DIN☺️)KONDHWA ICC WORSTKARTAJ ICC WORSTMANY BRANCH HAVE SAME ISSUESTHIS IA MY EXPIRENCE YOU WILL NEVER GET BETTER SERVICE AFTER PURCHACEMY REVIEW AS TECHNICIANTIKONA. WORSTICC NET SPEED. WORSTYOU BORBAND WORSTHATHWAY. BETTER ,,😁

Their services have improved and are a reliable ISP.They resolve any internet related issue inside 1 to 3 hours.

Complaints are never attended promptly. The internet connection goes off atleast once In a day.

Is there an nagetive marking , i will give the same .Every night my internet stopped working.Service is too bad. No one picks customer care . Complaints are shown resolved without speaking to customer.Advice is that do not take this service. You will have very bad time. I waited for 20 times for 15 minutes or more to speak to custoner care. Nobody responded. I projected my complaint through app but to no avail. Grow up guys. How can you survive with this sort of service.

Do not waste your money by subscribing to them. During this lockdown, Internet is regarded as one of the most essential services and the government has made provisions for the cable and Internet providers to work. When you call them, no one is picking up the call centre no’s. After contacting many people they gave the engineers contact no to be directly called on. The engineer picks up the call according to his whim and fancy. He stops responding to a number which becomes familiar. After following up for days he comes to the house and fixes the internet. The fixed internet lasted only for one hour. After that one hour the engineer stopped responding to the calls and has not responded back again. They do not care. They do not pick up your calls. And they do a shoddy job.

Poorest of service and no acknowledgement for issue raised. They always and with me they always made false promises to fix internet issue but they did not fix it from last 5 months.Never would recommend to take internet service from ICCVery poor internet connection, connection keeps interrupted, Highly unprofessional staff and no TAT of closure

So I got this connection a few months ago and there was now problem. Until recently I have started facing Low speed i.e. for 20 Mbps I get only 2 Mbps. And a few days ago the internet shut down completely. I tried calling the Customer Care it take around 30 mins for them to pick up the call. And the only thing they do is delay. Say they tell you We will contact the technician, Thanks for contacting and ends the call. So now it is been 6 days no internet for me. So when I called them today they told me that they will call me back in some time(which they never did) remember the waiting time is 30 mins. So when I called back they connected me to the technician. And the Technician white face lying in front of the customer care person that we have talked earlier .He said the I have already discussed that that thei will be resolved by evening, So why are calling them again and again. He was straight in front of her. And when I call him personally he never picks up the call. I also texted him Please call me when you are free. And about the customer care person she said Tum tumhara dekh lo to me and the technician and hung up the call. To all the leader there Please see your reviews from customers and take some action on what is happening in your company or it(company) will be dead soon. People are also getting other Cable connection and dumping your service. Take control over what is happening and hire some good people instea of these jokers.

Dear Icc. Come to my place please pickup your garbage routers and cable. In have had issue from 17th March and today is 10th May. And yet you have not been able to provide me service what I’m paying for. You customer care is bot reachable and not responding. Please come and at least pick up your devices or else I’m throwing them in garbage. Later don’t come and ask for money for that garbage.

Good connectivity...and service is also good

Pathetic service, almost for a month iam facing tremendous issues. No proper service, apart from that we have to tolerate their rude behaviour.They close the complaint whenever they want.There should be a 0 star option.

Waiting for new connection since Wednesday March 18. Ive already paid the amount. Sales person is not answering my calls. Customer service is also not answering. Im doing a complaint against you and reaching out to the authorities.

No reply for complain and no feedback call.it take months to solve problem.

Should be better

I am using this service from last 4 months, and trust me it is one of the worst service provider in the region. There responsiveness and behavior depends on how the internet is working on. If it is problem at your end they will fix it in minutes, if it is a problem at there end they wont pick your call, no response and it will take days for the issue to be fixed. I bought 30 mbps plan unlimited, at starting week it was amazing after that at later stage it is not even 1 mbps, I have tried reaching to them the whole day and no response. My suggestion dont go for this as it is worst Internet Service provider among all.

The worst broadband service Ive ever been through.Every week I have to lock a complaint regarding the speed or internet not working.Very unprofessional customer service.Highly unprofessional door to door serviceBut when its time to collect the amount, they are always ahead of time.

Waiting for connection for last 3 days. I already paid amount for year. No one answering call for day, after calling for 30 times they switched off the phone

One of the best internet service Provider

Useless.

Very bad bad service of ICC netspeed, internet disconnects every evening , customer care doesnt receives call and when plan is near to expire lots of call comes for reminder which is horrible.

Pathetic service I took 30mbps plan for 6 months and paid in advance.. but the speed is not even 1 mbps how will I work.. either I should get 30mbps speed or refund the entire money

The wifi is worst. I will not recommend anyone to take this connection as 90% of the time it give you speed of only 1 or 2 MBPS, which normal sim also can give. And Ive complained 100 times but not received any proper response from the team. We all are in crucial time, working from home, still these frauds are not understanding the situation and providing 3rd class wifi services. I wish to give ZERO RATINGS to this wifi service provider and the customer support team. YOU GUYS ARE PATHETIC!!!!!!!!!!!!

Worst service

Worst net paid for a year and it turns down every alternate day. Does not work properly at all. No speed. I dont recommend at all. Now I have from last 5 months it was down alteast for 3 months out of the 5.

Pathetic pathetic pathetic.I would rather give -0 rating

The service provided is awful. The internet stops working at least 5 times a day and goes off every night for at least 15 hours. THEY DO NOT RESPOND AT ALL.I STRONGLY SUGGEST NOT AVAILING THEIR SERVICES.

Worst service providers. There staff is also incompetent and know nothing if we ask anything about connectivity issues. Worst part is many a times internet doesnt come even for continuous 4-5 days and after raising multiple complains somebody comes up and say that issues was due to road work going on in the area or any other random excuses.There infrastructure is extremely poor and connectivity always goes on and off, please dont waste your money. Initial they will tell you about getting 40-50 MBPS speed but you will end up getting only 3 to 4 MBPS when there is no connectivity issue.

Worst internet provider.Facing issue from last 6 months still the issue isnt solved. Every alternate day I log a complaint . Temporarily it is fixed then again the speed issue persists. I have taken a plan of 15Mbps and already paid for one year . The worst mistake I have done by paying for one year. During day time specially in afternoon the speed is usually 1.2Mbps and the download speed is usually in 80-100 kbps. For the plan of 15Mbps calculative speed is 1.8Mbps but never got this speed during day time. During night i sometimes get a speed of 3 Mbps for download. The speed is very fluctuating. Its not good for people doing WFH. The technical guy from ICC has made serval visit to solve the issue , He sits for more than 1-2 hrs but doesnt fix the speed issue and runs away saying I am going to office to fix your issue.

Worst internet service provider, till you take the connection they will answer ur calls once u pay and when you have problems they will ignore ur calls. Neva trust ICC net speed.. Specially Mubeen from the sales team

Highly unprrofessional. Not seen so bad customer service before. They dont even pick up the calls and the wi fi has not been working for 3 days. At a time like this , when we desperately need internet service their response is so bad. I am going to complain at every forum against them where i can .i not spare you and file an fir and make sure that you guys get a punishment you deserve.No one picks up calls.

This is worst internet service provider.3rd class customer support.They are saying they will give you 5 Mbps or 10 Mbps but actually they gave you less than 1Mbps.Customer support is very worst. Most of the times complaint number is out of service.Some of the cons- Frequent network failures.- Your complaint automatically resolved by them without intimating you. (Still your problem is not solved yet)- Can not do your work smoothly because of network failures.Please dont buy from this vendor.

Very very disappointed with the speed, they said take yearly package of 10 plus MBPS speed, which I took. But since the start I am just not getting any speed, coz the internet is always disconnected. Above this their customer service do not bother resolving the issue.I would never recommend anyone to go for this.Also I need to mention that I am Icc cable customer for last 5 years n still I am suffering. At last I think they do not care about their customers.

These guys are simply fraud. They gave me 40mbps connection, saying its fibre line. Forget about 40 mbps speed, i am not even getting 0.5 mbps speed. Yes, thats not typo... speed is so low, that you cant download Google page also. Please dont buy anything from these guys. Worst, they dont even refund your money.

Unstable connection. Low Speed, High Latency, Losses. Everything packed up to define a bad connection

Sab sa faltu service should have minus rating for this company

Pathetic service, worst ISP. not reliable connection, slow speeds and disconnectivity issues.Go for better provider guys

They are running a scam, we have to pay yearly subscription upfront post which no service is provided, it takes days to resolve a complaint , the min it rains or its windy the connection is cut off and the customer service agents(if you get thru to them ) will robotically Inform that it will be resolved in sometime no TAT given, If u ask for a refund no response , they are pathetic do not make the mistake of subscribing with icc net speed .

Service is too bad. Majority of the time net is down and complaint did not got resolved.

Service not good. Do not take long term plans.

Very Good service..

I had applied for internet connection on 18th October by paying 6 months amount. Their team told me that it will be installed within 2 days. Nothing happened till 4 days.I followed up and then Im getting all kinds of excuses of non installation. Their executive stopped replying to my messages and even calls.On 26th Oct, I called their customer care and they said, it will happen on next Tuesday or Wednesday. Now this is too much. They cannot start service within a week.Fake promises of delivery on day 0. I cant go with such rubbish customer service. Hope they give refund early. Nthey arent returning my RS 7500.

Great service done 👌

Disgusting network... Like ssly no help from customer service.... I want you guys to contact me immediately

Vv bad service, they have taken money and not responding, not providing receipt either.

Pathetic service no one address the complaint very careless people all the time fake promises better pay a little more and go with some genuine service provider

Not bad

Worst experience ever. Bad customer services. They just stopped giving me Wi-Fi services. And when I called their customer executives, they just told me to wait but my connection never returned.

Very pathetic service

They take the advance money and never respond. Stay away