Genuine store for all your cycles requirements, very happy with the support from the staff , reasonable with the prices , good professionalism and commitment from the owners. Keep up with the good work.
Best Quality cyclesAny problem is solved willingly
I purchased a Keysto Town cycle with 21 gears (no shocks) and am quite happy with the purchase. The person who works there Shiddhu answered all my questions and gave me a fair price. I got a one year warranty and they customized the cycle to fit my needs. Overall, I would recommend this place as the people seem kind and genuine.I will post an update once I get my first servicing done (which was promised as free).
Great store and awesome experience.They have excellent people who understand all technicalities very well. Huge variety at reasonable prices and great after sales service .Worth the visit !!
Regular visitor at both their stores in Baner & Aundh, Personal touch by owner with Every customer is like Cherry on the CakeGood Staff
If possible, Prefer not to visit Planet Cycles. If you are living nearby area and think that Its near to your place so It will be easy to get cycle serviced. Please Do not go in that case also. Better to visit Decathlon for Quality of bicycle and service. I really have doubt that they are altering Brand new cycles and also They do not have professional mechanics Or they are not paying them well just to earn more profit. They already fooled me by selling Keysto cycle officially worth 14,700 and they made me to pay 19,900(I came to know about this when I went for first service and realized that they have such low thoughts and did research on pricing of that particular model ). They will give a piece of paper with writing (cycle+accessories) price via ball pen.- No guarantee for anything as they are not professional at all. they just show attitude rather than gratitude that we are their customer.
Very happy with the service provided and cycle performance is great post servicing. Very friendly staff and owners. Must visit!!
Good Variety of CyclesNice place to get your cycle servicedVery few showrooms maintain their showroom as this showroom is kept
A superb experience after my first bike servicing. Do get your bike from here only.Siddhu did a fantastic job with the servicing.
Good options in schnell bycycles, good service
Nice service. efficient technician (Siddhu). great experience. highly recommend.
Regular at this store past 4yearsVery happy with the Work
I have used the cycle for 150 km and the service provided is good. The cycle that I bought is excellent.
Went for servicing my cycle here. Experience was great as was during the purchasing. Excellent service and friendly staff. Told about exact issues and resolutions. Helpful and nice experience overall.
Excellent service. I have been regular customer of Aundh and Baner branches. Trained staff.
I have always had an amazing experience with Planet Cycles , bike is conditioned to perfection post each servicing session.Also recently purchased my second bicycle from them .Always a pleasure visiting their store .
Quick and hassle free service, polite staff , good variety in gear and non gear cycles.
Purchased cycle, Using their services regularly, Excellent communication with customerThanks
Update as of 1st Jan 2021Happy new year to ALL ! After my initial review Owner himself called me who usually operates through Aundh Shop. He was kind enough to rectify some of the blunders done during initial service. Tyre was replaced with a proper branded company. around 400 RS were returned to me . I have been told that blunder was done by mechanic to earn some extra money. But I strongly recommend to validate the line items by some authorized person rather than relying on workers. Owner is kind enough to accept the mistakes and gone extra mile to make sure customer is satisfied. I am upgrading to 3 star from initial 1 star rating.Reviewed on 22nd Dec 2020Today I got servicing done for my Sons bicycle from the Shop. I felt cheated and looted after receiving the bill. I am adding detailed line items given by the shop ownerService - 700 RSPedal Jodi -- 350 RS1 Tyre -- 500 RS.Gear Guard -- 250 RS1 gear Wire -- 200 RSGear Alignment -- 300 RSDisc Alignment -- 300 RSWheel Out -- 200 RSTotal -- 2800 ..but they proudly said I can pay 2700 after discount..I will attach a copy of bill as well so that all know it. These are exorbitant charges for cycle service. There are separate charges added for Gear , Disc and Wheel out . I asked what is covered under 700 RS which is service charge. Answer is Washing and screw tightening of whole bicycle. WOW...such a great work for 700 RS. Also I have been told that tyre will be replaced with Metro tyre but in reality they put Yokostonne with MRP 300 (See attached picture and you can see clearly MRP written on the tyre) . I have been charged as 500 RS for tyre. Overall I have been looted for handsome amount. It is my bad that I chose to rely on the shopkeeper considering I bought the cycle from the same shop. My sincere advice to all those who wants to get service done from this shop is avoid it as far as possible and get it done from some reliable and reasonable shop.
The service was amazing, the staff is knowledgeable and courteous. Happy with the timely service.
Excellent service and quality of cycles.I got my cycle serviced from them. The provided correct information about each and every part which required repair or replacement. After servicing the cycle runs as smooth as a new one however there is little issue with the gear setting which could not fixed completely. May it is because of the old part but staf tried their best to get it fixed without replacing unnecessary parts. I am happy with overall service they provided.
Happy to visit the store,be it purchasing a new cycle or servicing my four cycles.
Very Good Showroom, Quality Cycles & Variety of products
I had purchased my new cycle from here just recently. After about 20days of use I gave them the cycle for servicing( which is free for the first time). I had used my cycle roughly and they repaired the entire thing from the body to the wheels and added a new gearbox at no extra cost. It runs very smoothly and I definitely would rate them 5 stars and recommend them to any other customer
Nice range of cycles to choose.Also, owner is very knowledgeable and guides through the selection.Pricing is good so no need to go to other shops. Got a Montra bicycle for my daughter.Wonderful experience.
Purchased my first cycle from them last year, extremely happy with the cycle and their quality of servicing is outstanding.Must visit 👍
Pathetic service. Owner and workers are rude. They give false claim. I do not recommend at all and encourage to look for other options.
Excellent product, good staff. Got the free service done. Good value for money.
Excellent service by planet with high quality cycles - amazing treatment by entire staffI highly recommend plannet cycles .
If youre buying cycle for fitness purposes, theres a lot to consider. I would say its easier to buy a car because any car can adapt to you easily. But you need to get a bike that fits your frame. If not, youll end up with a long term injury and definitely give up cycling for good.Ill recommend this place specifically because of Siddhu kaka who works there. Unlike almost all other bike shops I went to, here, it wasnt only about selling what they have, but actually explaining the reasons. The market doesnt have any more hybrid bikes due to parts shortage, all stores either said to try again after 2 months for tried to sell me mountain bikes. I ended up buying a mountain bike and refurbishing it a bit to work like a hybrid. I went three times my initial budget, but Im happy with what I got, even for the price I got it for. :)
Excellent service and behaviour of the staff. Its my second bicycle brought from the store in a span of two years. The staff is very helpful and provides very useful and insightful advice too.
Great place for purchasing or Servicing A Bicycle
Required a handle extension urgently, the dealer got it from mumbai. Very impressed. Behaviour of staffs very nice.
Front wheel alignment was not good. It started creating sound within a few days. Gear changer was not aligned. Overall not happy with the servicing.
Recommended store in Baner, got my first bike from them and its all healthy living now!
Owner Really helpful, Great experience, Excellent quality Cycles
Cycles are excellent quality is also very good staff behaviour is also good. Servicing is also good.
Liked the treatment as customer, Excellent keep it upGood service
Overall great experience. Free 1st month service. Good team and support
Bought cycle from here. Good quality products and serivce is also good.They have provided 1st service free. They have good knowledge about bicycles and know how to fix exact problem.
Cycle purchases 4 month back had no issues with staff all small issues got resolved in no time . The shop has good options of cycle too .The after service is good and staff is very cooperative.
Very Good service And Good collection Of Cycles , Very helpful workers and the owner is very kindBought 3 cycles and still using will always purchase from here only as good service and variety..
Best place to buy premium cycles, Our group has purchased 9cycles from here, Never had a problem, Excellent service
Excellent service, detailed description and need explained, no false billing, liked the way staff attends and take care of the ask, thanks to planet cycles.
Bought keysto cycle.. Got free service and amazing staff service.. Would recommend everyone to check out the place
Variety of bicycles with reasonable prices Also prompt in servicing
We bought a bicycle from Janata cycles and unfortunately got a part defective after about 5 months. The dealer is very kind to give me full support to get the lost receipt copy and cooordinating with TI cycles.Full satisfaction.Vikram
Good place to buy or service your vehicle. Excellent staff.
Excellent service. Good quality and timely work. Experts in cycle servicing. Siddu is a fine mechanic
Good place for bicycle repairs the mechanic is very good, price is bit expensive but service is good
Had my cycle serviced here. Prompt service and very friendly staff and owner. Cycle restored to as good as new condition.
Good. Excellent. Bought cycle 2 years ago. Still using it. Excellent range of cycles.
Great service. Staff is well behaved.
I bought a her sprint from the storeOverall the quality is goodAlso the free service provided by the team is excellent
I have bought 2 cycles from this shop. Out of that, 1 cycle always give brake problem since purchase. Even after 1 free service and 2 paid service, brake problem still persist.The cycle shop owner told that your daughter (7.5 yrs old) is using cycle roughly which is not the case as my daughter is riding the cycle for last 4 yrs and previous cycle with same braking system never had this problem.In nutshell, shop owner denying responsibility of selling faulty good and blaming the customer for the use. I think no one is buying the cycle for keeping the showcase. Very expensive shop with low quality stuff and their free service is just for the name sake. Be careful with this shop !
Bought a cycle just after the lockdown 1.0 was lifted. When I came back for the first free service, I was late by a few days because of subsequent lockdowns. Store refused free service and insisted on charging full fee as I was past the warranty period. I wasnt happy but went along. Also purchased a bicycle pump at the time. When I went home, found it had a leak in the tube, so went back a few days later asking if it could be fixed. He alleged that it happened because of customer misuse and all his products have no issues. He said nothing could be done with the pump. I left with a very unhappy experience with this store. By the way, another store fixed the pump in minutes for a few rupees ! No more patronizing this store, thank you !Note: Mr Owner, appreciate your response but you know as well as I do that I did not come 6 months after the purchase. I missed the 30 day service by not more than a couple of weeks for real reasons. But I let that pass as I paid the service charges. However your lack of willingness to hear out about the cycle pump issue was appalling.
My Montra cycle was lying down at home during lockdown and could not use it for 6 months...then I brought it to PLANET CYCLS Baner for servicing. This person Sidhu has done awesome job and I am happy to share that whatever promises he had made comes true. I am taking my cycle back from this store as delightful customer 😃
Pathetic Customer service. I called them to enquire about availability of hybrid and MTB cycles and the attendant over call was extremely. Please work on customer service.
Purchased 2cycles from their Aundh showroom Janata Enterprises, Serviced today at Baner, Happy with Service, No Question askedKeep Up the Good work and Great Positive Professional Attitude
Excellent service and without waiting period..Siddhu has been very helpful and timely in his services..
Great place, latest models and one of the best after sales experience. In case you are planning to buy a new cycle or service your existing one do visit this place. Satisfaction guaranteed.
Great experience wonderful collectionJust brought bicycle very nicely explainedShould visit the store
Excellent Service Both By Owner and Mr. Kamble, who works there.Glad to be associated with them
Excellent service, Happy with their work
Whether sale of cycles or Servicing of an old cycle. Very well doneMust visit. The owner of Planet showrooms handles any problem professionally
Ill highly recommend this store for buying bicycles. Wide range of bikes available and they have a great service backup.
I purchased a keysto cycle from them ,very happy with the cycle and the service support is great. Also got my old cycle serviced and it looks remarkable after the servicing. Great job guys👍
Excellent service and 100% customer satisfactory. Staff is very cooperative.
Best service from themCycle quality is excellent
Small issue with the gear and any issue will get the part replaced. Amazing! Uncle is awesome.
I had an amazing experience here. I got my old cycle serviced from here and after it was serviced I couldnt recognize it. It was so smooth to ride . I would recommend everyone to visit this store. Thank you PLANET CYCLES for this amazing experience.
Purchased a bicycle two months ago. It is working very nice and smooth. Quite with happy the cycle.
I purchased a Keysto MTB bike, extremely happy with the cycle and the service provided. Overall a very good experience and also their prices are quite less than other shops.
Regular Customer of their stores in Aundh& Baner, Always happy with the treatment received from the StoreI think only this store knows the meaning of Servicing a Cycle, If you are a Serious cyclist you ought to visit this store
Both their stores , Aundh and Baner ,Really liked their Attitude, Be it Sales or ServiceMust Visit before Purchasing a Cycle
Great work and good people at work ... felt gud while getting servicing ..👍
Very fast part replacement in warranty period
We visited for Service of cycle and I am sorry to say that Service quality was OK but for s small issue of tightening the brakes I was charged 600 additional. Not satisfied with this approach.....
I recently purchased a schnell geared cycle from them. They have a good range of geared cycles and guide you very well. The first servicing was done very well. Must visit
I have Firefox rapid and visited them for getting one spoke repaired which broke. Surprised they don’t have it, said will check and revert back but no response till now.
Visited both their storesTreatment to customers top, Notch
I am very happy with the servicing of my electric cycle which was done in planet cycles banner. I would also like to say special thanks to Mr. Sidhu and his companion for giving there best.Fabulous service after 4 months also.👍🏻
I had a wonderful experience at Planet Cycles showroom. Courteous staff. Very happy with my cycle ,great variety for beginners as well as high end cycles, reasonably priced and the best part is their after sales service . Highly recommended.
Good range of bicycles , I got a Hero bicycle from them and also got a free servicing done. Highly recommended.
Great place to service your bike, no matter which brand you own. After such an amazing service facility, I even purchased a cycle from them , knowledgeable owner and commendable variety. Must visit.
Low quality service.
Professional and courteous owner. Felt being in good hands. Good quality cycles and reasonably priced.
Bought a kids cycle for my son from this store. Good store and they cater to all your needs. Very happy with the cycle and their service.
Satisfied with the servicing even after one year of purchasing cycle
Bought a Schnell cycle from them, good variety and overall really good experience right from the purchase to the service provided.
I recently serviced my Sons bicycle. its a very good service given by Sidhu. he was polite and solved all the problems
I purchased a Schnell Sierra hybrid, loving the cycle, feels even better to ride after the first servicing. Humble owner and helpful staff.Must visit.
Overall a great place to service and buy a bicycleVery friendly and helpful people. They help you make an informed decision before buying a cycle.
Very professionally run chain of a wide range of cycles, right from affordable / budget to premium brands of cycles. Great after sales service. Maninder Singh ji, the proprietor keeps us regularly updated with all things to do with cycling. Many thanks
The shop has been prompt in any kind of service. Had an issue with the tyre and they replaced it at no cost. Excellent customer service. Sidhu kaka is knowledgeable and helped us chose the right cycle.
Recently got my cycle serviced from them which I purchased from their Aundh store , great staff, they solved my issue immediately. The service provided was as good as promised .Highly recommended.
Bought a geared cycle from this store. The owner guided us really well, the price offered was very reasonable, very happy with the cycle, I keep getting it serviced from them, services offered are great too. Must visit.
I bought a schnell mountain bike from here, ample variety and great after sales service.
The store is very well maintained, the staff is very knowledgeable about their product . The service provided by them is worth every money spent ,would highly recommend plant cycles .