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HomeLane Pune
1st Floor, Sky View Apartment, Balewadi Stadium Rd, Laxman Nagar, Baner, Pune, Maharashtra 411045, India
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Mo
Review №1

It was a good experience with HomeLane . They have done a very good job at my place.superior designs and quality work.

De
Review №2

We had a great experience with HomeLane team. Starting from designing our dream kitchen and helped us find a design and products that match our style, budget, and the space. Suggestions and recommendations given by our designer (Ruchika) is very good and fits your imagination.Mr. Fuel (project manager) most humble person I ever met. He was always approachable and provided support even on the out of scope work of homelane. He also resolved our additional requests/concerns in a very prompt manner. We are extremely happy with the product and services by Homelane.Would use them myself for any future needs and hence wouldnt mind recommending them to others as well for any interior and refurbishing needs.

Pr
Review №3

HomeLane has been doing some great work in the field of home improvement and they have gained significant momentum over last few years. However, home improvement is a very delicate area and not everyone has mastered the art of complete customer satisfaction. I will list down the positives first, followed by the improvement areas.Positives -1. Responsive, Polite and Cooperative staff.2. Superb quality of material.3. Plethora of designs to chose from.4. In-depth involvement of the designer and the project manager.5. Brand name (not sure whether this counts 😉)Improvement areas -Its not been a year and the amount of issues that have cropped up are humongous.1. Quality of workmanship. Great quality of product doesnt always deliver the best final result. For that, quality of work has to complement the quality of product.2. Execution time. A big let down. They will make you wait till eternity to handover the home.3. One free service within 6 months. They play smart here. Majority of the issues crop up after 6 months and the gullible customer has to pay for the services.While availing my free service, I highlighted few glaring issues (pics attached) to the technician and he simply raised his hands saying you should have highlighted these issue before taking over. Is it really possible to notice all the defects within a couple of months. Thanks to the snail pace of delivery, the customer is usually in a hurry to take possession and but obvious many issues are overlooked. Customer comes across the issues gradually while occupying the flat. Just see the attached furniture images wherein the gaps have not been sealed. If any important document slips through, God help you.4. Outsourced vendors for which they overcharge. Almost all of the jobs are sub let to local vendors who are your run of the mill kinds. You end up paying more than the market rates just for the brand HomeLane even though the vendor is not the best. (Please refer the false ceiling images to understand). Even the strip lights installed on false ceiling are no more working (even though the lights and adopters are ok).5. Overlook minor technicalities. I have got runners in my false ceiling. And on those runners, small cob lights are installed. The groove cutting has been completely wrong for which the focus of the lights drops elsewhere and not on the wall. Defeats the purpose.6. Very limited scope of customization. They have some fixed designs around which they make the tweaks. Thats it.

Ku
Review №4

It’s now almost a year that we have used the product delivered by Home Lane. The interior work and quality of end product delivered are just amazing.A very much professional and customer Centric team ( Designers- Prutha,Nishali; Project managment team - Abhinav, Harsha, Jayen & Monika & post delivery maintenance team- Mukh Ram).Thanks Homelane for such a good service.

Ma
Review №5

Thank you Team for great work!Surely we are satisfied with end product and services offered.In fact that tempted us to add new features at our place from Homelane.We are highly impressed for following1 Quality of material2 Quick and professional installation work3 Quality check protocols4 Design experience - what we see is what we getAnd importantly5 Trustworthy service

Va
Review №6

It was an amazing experience with Homelane. They provide budget friendly solutions to our interior needs. The best part is that you do not have to deal with the workforce and get behind them daily to complete the tasks on time. The entire thing was seamless and very professional. Special mention to Rehan, the designer who spent hours with us understanding our needs and providing suggestions and solutions. Also Ram, who was the Project Manager working on our site was specially very professional.

Ar
Review №7

I have been dealing with HomeLane over the Past 2 months. And the more i get into it, more I am regretting the decision.Following is what my experience has been. I had chosen Homelane based on the no. of positive reviews. So I know that reviews matter. Here goes -1. We are not satisfied with the limited laminate options within the wooden laminate category. At the time of choosing our design partner, we were pleased to see Marino as HomeLanes brand partner, assuming that well be able to get a laminate of our choice. As we struggled to find good options within the HomeLane catalogue, we felt even more misled upon finding that we HAVE TO choose one from the limited Marinolam options provided by HomeLane. And that, procuring any other laminate, even from Marino, is just not possible. It will be against HomeLane warranty and HomeLane will not be able to fulfil their 10year service warranty commitments.2. Out of lack of choice, we did finalise one Clammy Samsara Maple from the HomeLane catalogue itself, provided it is used horizontally, meaning the wood grains be aligned horizontally, for better aesthetics. Aesthetics is the sole reason we chose HomeLane as our Design partner in the first place. BUT, now we are told again, that using the laminate in any custom manner is also not possible.Seeing as how many T&Cs HomeLane has put across for their customers, I am beginning to regret the decision to work with HomeLane in the first place. There seems to be no flexibility and very limited scope for customisation in the designing your own kitchen.I am yet to get a clear and satisfactory reason for the 2nd Point, as in why the laminate can not be used horizontally. Not to mentioned the several other issues we faced working with HomeLane, from the kitchen being semi-modular to counter weight bearing which would again result in forfeiting product warranty, some laminates that we also liked, having mismatched edge binding, and that nothing could be done about it. All these experiences have resulted in spending more time and money on every little thing than we had expected to save on while choosing HomeLane in the beginning.To HomeLanes Credit, they were super quick to respond to our initial query. They shared a rough 3D mock up of the kitchen and quotation with in a day. This made us move fast too and close the deal quickly.But in hindsight, that seems to be a mistake.At the moment I am still fighting with them over the Laminate custom usage, while also considering cancelling the order.Will post an update in the future may be.

sa
Review №8

We have used the services recently for our new house. Here are the positive and Need improvement reviews.Positive-----------They are the only vendor who visited us during pandemic and more over with the budget we have. This is the good part of this vendor. They have completed timely with all the required interiors as planned. Material use was good and looking nice. Design is okay as we also work hard in finalizing design.Improved area.-----------------------Logistic department need improvement as due to poor execution i have to travel many times to collect materials at site. Cleaning service need improvement as few areas are not cleaned. Very poor cleaning like switch board and color stains area. few electrical box are patched and no wow factor in it.it is not e2e. 50 percentage tension customer need to carry for third party management.

Me
Review №9

I recently got my Interior done from Home Lane. Had a great and wonderful experience. They are very professional and prompt in getting thing done professionally.Would like to thank entire team of Home Lane. Specially Arjit ,Vikram , Project Manager - Fuel Kharbikar ,Namrita,Monika And platform installer Vijay for their help, Suggestions and Support.Great Job👍

Ga
Review №10

We had a great experience with HomeLane team. Starting from designing our dream kitchen and helped us find a design and products that match our style, budget, and the space. Suggestions and recommendations given by our designer is very good..

Jo
Review №11

Only hype. The services of interior they offer , one can find better at home centers and other furniture shops.

Ki
Review №12

Great team with professional, customer centric, responsive approach. Project execution was very well planned. Project manager Ram is having deep domain expertise and good hold on project execution. Awesome work..!Ill strongly recommend HomeLane for your interior work. Good luck team..

Dr
Review №13

Good space to choose furniture and interior for your home. Reasonable rates. Quick service.

pr
Review №14

I have used services from Homelane for my kitchen, wardrobe, lofts and TV unit.Detailed work beginning from proposal to design finalisation - I liked the approach, though the process is a bit time-consuming. Quite content with the overall outcome. They dont compromise on quality aspects and try to fulfil all your queries.I feel that things could have been expedited in terms of installation.Edits after 6 months of use 20/8/2021 --After handover, we moved to our new home after 4 months.Found that plates not fitting in the plate module and in Cup and saucer module, even the standard sized saucer is not fitting.Its been over a month Im following with HomeLane Care team but nothing firm came from them. They are just saying someone will get in touch with you but no one ever does.The care manager I was in touch with for the last 1 month just gave me another persons contact number and now I have to follow up with him.Will update again once I get the resolution.Be cautious guys!!

Ji
Review №15

I wish to thank you all for the great job you did on my home. Everything looks beautiful and better. You did a fantastic job.

Sa
Review №16

Home Lane is awesome. They have done exactly what I wanted. I was really happy to get Kanishka as my designer, she is so dependable and she understands each and every nitty gritty of interior very well. I liked how She took ownership and provided the design what exactly I expected.

mi
Review №17

Had a great experience with HomeLane. Found them to be very professional, customer centric, responsive and proactive , The quality of material delivered and installed in top notch.Suggestions and recommendations given by their design team is very good and fits your imagination.Would use them myself for any future needs and hence wouldnt mind recommending them to others as well for any interior and refurbishing needs.Great work

Pa
Review №18

Great quality of work & on site execution. Mr Pratik (Project Manager) was very quick and to the point with all work related updates. The entire project was well coordinated and the end rest is more than satisfactory. Great job!

Ha
Review №19

Homelane means value for Money.Homelane means professionalism.Homelane means on time delivery.Homelane means quality assurance.Homelane means complete makeover of your house in budget.Choose homelane and make your home premium at the fair price.

Pr
Review №20

When I first approached Homelane, I was sceptical. However, I discovered that the team lead by Mr Vaibhav and Ms Rutuja is quite professional and had performed admirably except few minor complaints.I have no hesitation in recommending Homelane Pune team for the wardrobes.

Sa
Review №21

Had a great experience with HomeLane. Found them to be very professional, customer centric, responsive and proactive in case some things didnt happen as per plan. The quality of material delivered and installed in top notch. Suggestions and recommendations given by their design team is very good and fits your imagination.Would use them myself for any future needs and hence wouldnt mind recommending them to others as well for any interior and refurbishing needs.

Pr
Review №22

Pathetic service. Unprofessional behavior. Highly not recommended.I bought a tall unit and furnished a kitchen with them. Tall unit worth around 50k is un-usable. They made it worse by service and now they say service is done and for any new visit they will charge 750.Warranty is a sham. They hire unprofessional 3rd party vendors to do every task.Beware. Say no to such corporate Haux.Learning for life. But this cost me a huge sum.Thinking of going to Consumer court against them.

Sh
Review №23

Extremely responsible team.. Great design ideas.. Clarity in what they can do and what they cannot. After sale services are excellent.

de
Review №24

I got my home Interior’s done from homelane! Great service from homelane team!

Na
Review №25

Dear All,please think twice while giving your home in Homelane Hands. They will mess up all the things.In our case we got fooled. They took almost 4 month to finalize the interior design & that too only with their standard modules. No flexibility at all. They are interested only to sale their standard boxes. To fit that boxes we have to adjust our requirement. But they will not adjust at all.After 4 months of discussions only we have decided only to take kitchen done with them as we have already paid advance to them and it is non refundable. So we gave order for kitchen only.After order confirmation & 50% payment they took almost 5 weeks to give material at site. When we saw the material at site the material colour was different. Again we have to take it up with company. The good part is they accepted their mistake. But again they will take months to change the panels with correct colour. So almost 7 months only for kitchen work.For shifting of Kitchen sink they gave us the drawing as per their design. Our plumber followed the exact drawing as per Homelane inputs. But at last they come to know that they have given wrong dimensions. and now the sink & tap is not matching with each other. So again there will be rework of concealed piping which is again headache for us. But homelane just say single word that its by mistake.So please please please think multiple times before going with Homelane.

Pr
Review №26

Great Service provided by Homelane. At the time of a pandemic, they were able to provide the necessaryServices within the govt guidelines

Am
Review №27

Excellent response. Qualified team that understood user requirements very well and translated on ground. Very high quality work and reasonable cost.

An
Review №28

Had a wonderful experience setting up our kitchen with Homelane interiors. The installation was done neatly and professionally by Mr. Pavan Kumar and his team. Pavan also resolved our additional requests/concerns in a very prompt manner. We are extremely happy with the product and services by Homelane.

Pa
Review №29

Design phase and cost can be improved. Fuel has been a great help with implementation process. To add, quality check and post implementation service has been good. Thanks to MukhRam Ji for good servicepost handover.

Pr
Review №30

There are different quality of material available to choose from as per your need. Designer assigned helped a lot on designing my home and selecting the materials. Promised time was 2 month but got delayed due to lockdown. Overall happy with the service.

su
Review №31

They were super responsive with our issue and delivered the work on time. The only drawback is the visiting charges which is priced at Rs 750/- which I felt was too much just to visit and know the problem.

SA
Review №32

Great quality and service. Everyone must use this service.

Sh
Review №33

So we got our home interiors done by Homelane viman Nagar pune. The designer assigned to us was Akshata and shes a perfectionist . Your eyes can ignore something unfinished but she makes sure everything is perfect .She is dedicated and diligent in her work . She helps you find the perfect piece of decor for your dream home . She is always a call away . The project manager was Fuel and I must say these guys keep you updated and work on the minutest of minute things . They make sure everything gets done as per your requirement . The project timeslines got delayed due to the lockdown in pune but trust me , the pune head personally called me to know where the work was stuck and how the things can be worked out . The CEO of the company responded to our twitter escalation . I am very happy that I chose homelane where everyone is approachable even the CEO Srikanthy who assured us that inspite of the lockdown he will make things work. It is difficult to find such amazing professionals in these times. I will definitely recommend Homelane to the people around me .Thank you homelane for giving the home of our dream!!

AN
Review №34

Got Great work done with HomeLand. Quiet Professional People. Best Wishes to them !!

As
Review №35

Homelane (Pune) team did tremendous job overally from design phase (Harshala: continuous endorsement of our inputs and changing design) to installation (Ram Dongare: timely survey of installation process and quality maintenance of each item). Monika managed all these activities quite well despite being in backend.

As
Review №36

Homelane was given a turnkey project to include almost everything in a raw flat of 3600 sq ft. Their designer planned out the design for the entire house, including kitchen, its equipment, lighting, civil works, furniture including wardrobes and vanities, pop work and beds etc. End result was a very endearing and pleasant house. It was great working with a young dynamic project manager, Mr Fuel V. Great experience; would recommend to all. Worth the money spent.

Ki
Review №37

I have to say this is no 1 interior designers in India or in Pune.Completed the project on time within 45 days, cost-friendly design fees, very good team, well managed team.. Kudos to the team.. all the best for your future projects

ak
Review №38

Homelane did the interiors for our new house. Even though it is the time of pandemic the team was very professional and completed the work within time line . Their design consultant Priyanka was very creative and patient.She has always been helpful and cooperative. The projects team of Vibhav too ensured on time delivery . Overall great experience working with Home Lane.Will recommend my friends too avail their services if needed.

Kh
Review №39

I liked the design & budget given by Homelane.Good coordination & on time delivery.

Na
Review №40

Very nice experience.. very professional.. HL care service is also good.. when I called them after 6 months for some issue they responded immediately and took care of the issue..

Vi
Review №41

I had mixed experience with Home Lane. During the initial discussion and designs, the homelane team was good. Designer were experienced and had good knowledge of design. Only down point was limited options in catelogueImplementation of the interior was good. They were on time and finished things on time.There had been some bad experience during support stages. Few of the electric modification did not work and few other issue took time to resolve.

Va
Review №42

Their designer never called us back

Ab
Review №43

Visited this place for home interior. They gave good presentation of various options.

Ra
Review №44

Nice job done by homelane ,really amazing service ,we highly recommed to people who want do give a good makeover to their home and give a elegant ,super & ambient look.Highly Recommended.

ri
Review №45

Overall quality was good and value for money. TAT was within limit though we have to do rigorous follow up to some extent but it was quite understandable due to covid lockdown. after sales service needs to be improved alot as I am facing few problems but I am unable to get in touch with my project manager for the rectification which I have requested. apart from that few design related issues were also we faced so I emphasize more to focus on design meetings more seriously. apart from that over all services were good and quality of the material is top notch.

Ka
Review №46

We got our interior done with Homelane.We are satisfied with the overall quality of work. All the issues were being looked at promptly and given proper attention to resolve them at the earliest in these tough times.. Kudos to the HL team!

Vi
Review №47

My 1st furniture done with homelane , they offer me lots of design and interior options . Furniture bulit and finishing quality is much better than any local and other furniture company . Thanks to Shrinidhi , Naman and monika for delivery on time and quick response for query .

Ab
Review №48

The entire experience of having our house done from Home lane was very satisfactory and exciting at the same time. The designer assigned to me , Ms. Priyanka Mishra & Mr Jayen (Project Manager), were thorough professional during the complete process. They took effort to understand my expectations and made sure that designing process was inclusive. Their knowledge of the art and their involvement made it easier for me to go through this very overwhelming process of making my home. Thank you Home lane , Priyanka, My Jayen and Monica . It was great working with you all.

Ke
Review №49

Excellent work 🤟🤘Very good support from Homelane Care Team.Thanks a lot.

Ra
Review №50

Excellent communication and guidance as well..Homeland provides not only qualitative interior but services also..Thank you Homeland

Na
Review №51

Good professional team, Quality & Finishing is immaculate.

Ru
Review №52

Good quality work and on time delivery.ThanksRudresh

Sa
Review №53

Engaged Homelane for Modular Kitchen. They did a fine job right from design to execution and cleaning. Very professional service.

Kh
Review №54

An interior solution which covers your every customization . Very friendly staff.

ak
Review №55

I had bought a new flat and for interior, I had given it to Homelane Pune team. I loved the way they handled things all extremely professional, and the entire process of design and development work was very smooth and to the satisfaction. Would recommend Homelane to all.Thanks Homelane.

Ab
Review №56

Few of the shutters/cabinet doors of my kitchen were bent due to some reason.I had contacted the HomeLane service team for the same. They were highly responsive and supportive for the same. There representative Mukhram Ji was really proactive in getting the inspection done and listened to all my issues that I had with the kitchen.Mukhram Ji made sure that, all the issues were resolved and gave me time to time updates on the status. Even after the issues were resolved, he came for the inspection to make sure everything is alright and fitted correctly. 5 star to him for this gesture.

Ra
Review №57

Had a great experience, very professional... Good team work...

Pa
Review №58

Good quality of work..good team..

Ma
Review №59

Home lane sevice good and performed all activities.

jy
Review №60

The best part is team .. and the help that you get as a team .. and work effort is Epic ..

Ni
Review №61

I had a very good experience with Homelane. They are professional, completed project before time with perfection. Excellent service and always listened to concern and addressed them timely. I strongly recommend.

So
Review №62

Great experience with Homelane, very professional and timely delivery. I would especially like to thank Paridhi Shah and Jayen.

Sh
Review №63

Hikmat was an architect and Pratik was project manager. We had a great experience with Homelane Pune team. Thank you folks! Really appreciate your professional support! 🙏🏽🙏🏽

Sw
Review №64

Best for interior design. Very professional work and great design. Little bit costly but worth if you work with them 😬

Sm
Review №65

Thanks Team homelane for the wonderful work. I would like to mention the names of Ms Shaili, Mr. Sayantan and Mr. Ram for their effort and enthusiasm in completing the task before time.

ni
Review №66

This is my first home and as I planned all design they have prepared properly. As extra space was my priority despite of my home is compact but they manages well and delivered as we planned.

ch
Review №67

Recently got my Interior done from Home Lane. Had a great and wonderful experience. They are very professional and prompting.Just wanted to say thanks to entire team of Home Lane. Specially Designer -Ayushi Jain, Manasi Maruti Bhalerao And Project Manager - Fuel Kharbikar for their help, Suggestions and Support.Good Job👍

An
Review №68

HomeLane team was very accommodating for incorporating our ideas/reviews during the whole procedure.Designer had explained us everything in detail and the finished product turned out to be much better than our expectations.Product catalogue had plenty of options to choose from.Workmanship was up to the mark, there were few hiccups during the project execution however project Manager was quite flexible to manage everything within the deadline.The price range is pretty much on the economical side when compares to others.

xd
Review №69

“Thank you. Mr. REHAAN SHAIKH at Homelane helped me from the start to the end for the best interior design for my new house. All of my family members loved it. Whole theme, designs, color combinations were absolutely fantastic. My place is perfect and he really listened and made my place perfect. Easy to work with, plus great taste with ability to stay on budget.Next I would like to say thank you to Mr. RAM DONGARE from Homelane who has been there to manage A-Z work of my new house interior at site. He was the single point of contact for my all queries during the interior execution and made sure I dont have any trouble during the work.The work is now fully complete and I am SO happy with it! Not only is the quality of work of the highest standards, the process working with the REHAAN & RAM and entire team was excellent. The communication was always clear and proactive. There were very few surprises as team worked diligently to keep me apprised of everything and raised the flag early if unexpected challenges occurred. Two things really stand out to me from my experience with Homelane. First, it was so easy to work with them. I always felt like they had my best interests in mind. Second, they have very high standards of workmanship. They make sure everything is done to their high level of quality and commit to deliver it no matter what. I enjoyed working with REHAAN & RAM at every step and I am absolutely thrilled with how the Kitchen turned out. I highly recommend Homelane and my highest recommendation to REHAAN as Designer and RAM as the Manager to handle the site work for your new house

Ve
Review №70

Everything was very good installation and the quality team quality materials used but the cleaning part is bad many areas left uncleaned but rather than that everything is great!

Al
Review №71

Total wasting of your hard earned money

De
Review №72

I am satisfied with the fast service provided by Homelane. I needed to replace one of the hardware part and I was surprised by how quickly they complied to my service request.Thank you!

Sa
Review №73

HL Care provided timely and satisfactory post sale service for one of the kitchen wardrobe. The wardrobe door was replaced free of charge. Also, the HL Care team of Mukhram and carpenter thorughly duly checked all Homelane installed wardrobes in kitchen and all the rooms for any functional issues and conducted minor repairs where needed. We are satisfied with the customer service.

Ra
Review №74

Had some issues with the paint, HL care after rigorous follow up with the painters (apkapainter.com), helped us in resolving the same

Su
Review №75

Good professional service with quality work delivered

Pr
Review №76

Homelane has been creative and professional. Homelane team of Anju (Interior Designer) and Vaibhav (Project Manager) made the design process quite easy. They knew what they were doing and most importantly there was a clarity of thoughts and their ideas gelled well with our expectations.Similarly, had a good experience on service. We recently had an issue in kitchen drawer and it was attended immediately by HL service care without hassles.

Ra
Review №77

You guys are so amazing from Budget, Design, Installation and finishing. The interior work came out as a NICHE product which is a outcome of technology & hard-work your team have put together!I was super confused before even thinking of doing anything in my house but HomeLane guys have really worked hard to answer all my queries starting from budget to design and implementation. I really appreciate your patience level you guys work with.Entire staff was very helpful, Innovative and bets at their respective work.You guys have given me lifelong memories to live with [A beautiful designed sweet home!]. I wish you all the best and keep up your good work!Many thanks,Ram

ma
Review №78

Got my interior done from homelane. All the team members of homelane are very professional. The timely delivery and hassle free execution was key point everyone should consider in covid times, and homelane delivers these with quality. Fittings used are of leading brands like heetiech haffle, plywood and laminates used is of best quality.Designers at homelane are also very cooperative, and listen to what you want.End to end project is handled by homelane so no need to worry.

Tu
Review №79

Good quality and stylish designs

Su
Review №80

The work done by the company was good and neat though after 2 months my one foldable table broke but thanks to God HL team was responsive and helped me with the issue. 👍👍

ne
Review №81

Good team effort, very professional. Responsive and the quality of work is good.

Pa
Review №82

Honest and Hardworking team. Appreciate

Ga
Review №83

Not happy with any of the services delivered by Homelanes vendors.

Sa
Review №84

Designer was co operative, Ram has been supportive throughout the process. Quality and looks are good. Thank you Homelane.

sh
Review №85

We had been searching for the vendor for our dream home in Pune. We scratched many options available in market, we found HomeLane promising among all and went with it. Amidst the pandemic situation, they turned every possible stone and delivered the promised quality. We are extremely delighted for the quality, design and service offered by HomeLane. We highly endorse HomeLane for any of your furnishing requirements.Its absolute pleasure and peace of mind to get project done with team HomeLane. We are highly indebted for the professional services offered with compassion.5 stars and 3 cheers to team HL.

Sa
Review №86

They just disappointed right at the beginning. Homelane people does not have interest in the customers requirements nor does they care for.Their designer will try to enforce their own design at a much higher price. Even after providing feedback no response was received. Only two messages of discount trying to lure the customer.Also stupid policy of not visiting the site and presenting imaginary plans.TOTAL LET DOWN!!!!

om
Review №87

Good quality, timely installation and support.Good work by HL care service

An
Review №88

I went ahead with HL to furnish my first house. The sales was fantastic, as expected, but the delivery was disappointing. The only timely action was when amount was due, for rest I had to followup multiple times. The site incharge was complete let down, all issues were identified by us and the responses by the supervisor will leave you nothing short of being frustrated. All issues I would raise were like, this is how it works, but when u pushed further, voila, the desired results were achieved. For feedback the supervisor begged to give high rating stating that after sale support would be better. It did not take much time to find it out myself. The skirting of a cupboard came out and it took 26 days for them to come and stick it with fevi quick and a message that previous team had mot fixed it. And this was not before I reminded them. And to my sheer good luck it is the same supervisor I was assigned who is yet to reach out to me.Not the one to go by reviews but this is a true experience.

da
Review №89

From design to execution everything went very well. Timely assistance was provided with all our concerns. Special mention to Pratik Kachare who was the designer assigned to us. Not only he provided great ideas but also listened to our pointers as well. Lastly thank you Homelane, it was a great experience 😇

Ab
Review №90

It was nice experience during services provided by Homelane. Complete solution provided by Homelane during kitchen renovation. Good quality of work, timely delivery of project as per commitment.Thank you for quality services.

ka
Review №91

Value your money .....Glitters are not gold.....The home lane had solicited initial advance based in false commitment and later on when I asked them to obey their words they told its not their responsibility and I should check with other vendors.When I asked for refund of my advance , they are saying its their policy to forfeit it.How a company be so much unprofessional and rude , that they want to forfeit money for their own fault.I will request everyone, donot pay a single penny till u see the product at ur location as in start they utter very sweet words and later show their actual face by forfeiting money for their own fault.Would like to mention that right from sales people to area manager all are unprofessional in behave and rude.They may have lucrative videos on site to attract people for home interior but as per my experience very less commitment obeying capacity.Instead of giving solution and returning money they keep on lagging the matter and force to get the interior by them, even after so much of unprofessional behaviour.They have the policy of forfeiting money after 48 hours , which is big trap as , people get to know what homelane is going to deliver after design which takes more than 48 hours to them to prepare and once you disagree with design and price , now you get stuck to buy from them only or to foreget ur advance as they will say its 48 hours now we will not return money as per our policy.Its totally unfair practice and all these activity is against customer service.I was dealing with Mr. Murad, (Sales), Mr. Pratik(Designer), Mr. Prashant( Sales Head),Mr. Abhishek(Pune area manager).Sorry to say, but these people donot value customer service and are too unprofessional in solving customer grievances.Note:Its my personal view and experience, it has no link with any other person or organisation.

Pa
Review №92

I liked almost everything about HomeLane. Things which I found different is responsibilities are categorized. We liked the quality and the execution of the work. Specially we found our site manager Ram very helpful. He knows the Dos/Donts of the work.Things which I feel can be improved are custom designs and custom size. And also more experience in terms of designing. Because at design phase we can not understand what will look how. They have to make us understand what change will impact what.But otherwise I found HomeLane good. We have given the next assignment to them only.

Su
Review №93

The product is really premium and surpasses our expectation. HL care response is also prompt and service is ensured to the highest standard.

An
Review №94

Very professional and flexible team , would strongly recommend

Ma
Review №95

Kitchen trolleys made of standard size and left most space unutilized, homelane did not made customised size. Measurements of kitchen unit also not taken properly which resulted in 2 inch gap between kitchen platform and trolley unit. Door handles were not available, laminates were also not available, so we have to select only from what is leftovers. Door bend problem have made my life hell as i daily fighting to show bends more than 3mm. Unprofessional approach and Homeland outsourced fitting work to Wifi company and they do as per their mind. Door soft closure hinges were used of Blum which initially promised of Hettich. Homelane was only interested in payments not customer satisfaction. Rest of the work for wardrobes and TV unit was done fine and satisfied.Even if i now give project id wont help as the work of kitchen unit is already done and new rework will not be done based on customer satisfaction. For 3mm gap you people have showed me the terms and conditions with that respect the entire kitchen trolley rework is like a dream.

ap
Review №96

The quality of civil work they do is very bad. there were leakage in 2 weeks that damaged the wood work in kitchen. their designers are good, but the on-site execution team lacks in professionalism, communication and skills.Update:updating the review to mention their post-sales service. It is equally bad. One of the electrical points was not fitted as per design and have been trying to get it fixed from 2 months. But the site manager Jayen keeps giving tentative timelines and then just forgets about it. I have to keep following up after every timeline.

Kr
Review №97

I had a wonderful experience with Homelane Pune.Our interior designer Ninad had lots of amazing ideas and the execution was as amazing. Despite the current situation,they made sure to deliver on time.

Pa
Review №98

Very poor and unprofessional service.If you have lot of money and if you dont have personal choice, want to design as per HL limited availability of design, then go for Homelane.Absolutely no respect for customers view and choice. They will take your money and will start changing design as per the material availability.

Ki
Review №99

Great interiors work and design

av
Review №100

It was good experience to work with Homelane. Ram the project manager and shaily the designer done Good job.Thanks

Information
47 Photos
100 Comments
4.3 Rating
  • Address:1st Floor, Sky View Apartment, Balewadi Stadium Rd, Laxman Nagar, Baner, Pune, Maharashtra 411045, India
  • Site:https://www.homelane.com
  • Phone:+91 1800 102 4663
Categories
  • Interior designer
  • Bedroom furniture store
  • Countertop store
  • Furniture accessories
  • Furniture accessories supplier
  • Home goods store
  • Home improvement store
  • Interior architect office
  • Interior door
  • Modular home dealer
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:Closed
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
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