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Reliance SMART
Tain Square, Survey no 15, Off, Pune - Solapur Rd, Fatima Nagar, Pune, Maharashtra 411040, India
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Za
Review №1

Store have same thing over year and changes location of products every time, single counter for vegitable and fruit which causes you wait more to get it weight. Most of the things are self branded. Store is big having multiple billing counter but still you have to wait minimum 20 minutes in weekend. Car parking is big challenge, now have pay and park option but you cant take trolley there, you have to carry all bags. after shoppy they charged for very cheap quality bags. Finally compared with prices and offer found better deals in Dmart.

Su
Review №2

Good shopping experience and well laid out with a lot of good space showcasing a number of products

Aa
Review №3

The tag prices on the counters n then cash counters dont match which irritates the customer.would be nice if the stickers are taken off once the offers are over.

Ak
Review №4

This place has Variety of good quality products and offers available staff is polite n helpful clothing section is quite expensive

Go
Review №5

A great experience at the mall during the Diwali day. The staff was kind enough to help me get my things. The mall is spacious enough and mostly youll should get what you are looking for. The products were kept in an eye matching way so it was one of the things I liked about this mall.

Pr
Review №6

Its a good store with wide range of products available from grocery to dairy, fruits to veggies and cold meats. It also has an outlet on the first floor for clothes 👗👚👖, bedsheets etc.

ma
Review №7

Full satisfaction. Lot of items with discounts were available. Staff was helpful.

Ni
Review №8

Not too crowded, temperature checks and distancing measures being followed properly. Store is well stocked up, no rush at the check out counters during the day time. So its best if you need to do you vegetables and grocery shopping , go in the morning time. Stay safe!

pu
Review №9

Excellent store, all daily essentials available...Even some patanjali products are present in the shop..

Va
Review №10

Needless to say a good super market.Parking is an issue. They dont have one

El
Review №11

Everything heres amazing except for the clothes. Clothes are really expensive. No worthy.

Sa
Review №12

Staff is not supporting for finding products. They are not interested for helping to customer.

RA
Review №13

Good, reasonable very co-operative staff.

Na
Review №14

Good assortment of things and the staff is helpful. The offers are good too, overall a good experience

Ma
Review №15

The staff are very very lazy thats why this mall become 2nd priority gor people. Decoration is beautiful but if we ask for any products, reply always like they are doing time pass here. Not everyone like those but I seen three person, one of them at the exist point whose behavior very bad one one girl at fresh weigh point.

Vi
Review №16

Staff is not good. Need to improve in customer service and hospitality.

Am
Review №17

You can find all ur daily needs with less price

Fa
Review №18

A perfect place to satisfy all your household needs. You get almost everything you need here. I dont recommend it for Western clothes or footwear (Reliance Trends is better), but you get amazing and very reasonable Kurtis here, with huge discounts around the year. Other than that, its great for groceries and other household items! Always has wonderful discounts. The only drawback is that the number of billing counters open are less, so a long wait time in the billing queue.

Dn
Review №19

Its good but the service is not that good and the price tags are not properly updated with not very much good deals

Ra
Review №20

Poorly organised with laid back attitude of staff. Doesnt give good shopping experience. Weighing and billing takes extraordinary time.

Mk
Review №21

Chaos in grocery n billing section. How can one think of a pic in this chaos. Taking pic is always a pleasure not for punishment.

sa
Review №22

Very systematic and organized store reasonable prices more variety feeling happy to shop there.

Sa
Review №23

Synonymous to its name, Reliance Smart is a new age supermarket serving the needs of today’s smart and value seeking customers. Reliance Smart offers a one-stop shopping experience by offering fresh produce, bakery, dairy products, home and personal care products, general merchandise and in many cases are co-located with our fashion & electronics store Reliance Trends and Reliance Digital, making it a complete shopping destination.Reliance Smart’s incredible value proposition rewards shoppers more & more for bigger purchase, every single time they shop with 100% assortment being offered below MRP all year round, while delivering a world-class shopping experience.

Ji
Review №24

Smaller as compared to other reliance smart malls like Kharadi and Karve Nagar. Although all the required things are available.

Ri
Review №25

Great place to get everyday stuff. Everything is well organised. The staff is also very helpful. The quality of the food is also well maintained. Their clothing collection is so superb. Its a place where you can also find reliance exclusive products which are really good and very cheap.

So
Review №26

Store is big and you will find a wide verity of products. Good discounts.But quality is always average.

Ha
Review №27

Decent outlet for your regular provisions .

Da
Review №28

Everything available with different varieties and competitive prices under one roof. Vast product display and shopping area. Helpful staff willing to help and guide. One area that need improvement is the redesigning of the small payment counters, which are otherwise efficient, for faster check out.

Su
Review №29

Good shop among the chain, nice stuff, huge variety, good prices.1. If you dont live nearby and are on car, parking is a challenge. The parking lines width dont give you confidence if you will find vehicle safe when you come back.2. The trolleys cant be brought near the parked vehicle, you have to carry long distance.3. Interesting planning: I bought LED bulbs. After checking out and coming out of exit gate, I had to enter again to get the LED checked. After checking and putting sticker, take the long route to exit and come back. In DMarts and Star Bazaars, such system is available at exit, saving customers time. That is indirect way to say to customers, we love you.Then two more experinces-1. When I entered, I took photo of nice collection of Corn cobs to send to my friend who loves corn, to ask him to visit there. A staff promptly jumped and asked me to not take photos. I offered if I should delete the photo and he said yes and I did. There were a couple more things which normally I would have taken photo and share to my friends but I didnt want more issues.2. For getting the bulb checked, there was no staff. After a few minutes, I asked the man at gate to check. He asked me to find some staffer to tell him. I went around to find a staff, who after listening half ran away. Second one was quite helpful. He checked the bulbs but couldnt find a permanent marker to write selling date on it. It took total 22 minutes to get the issue resolved.

Ka
Review №30

Good overall 👏🏻👍🏻

DI
Review №31

Excellent hygiene but prices and collection are not as competitive as Dmart or Star bazaar and self branded stuff is too much and not so good quality either for the price they ask.

Aj
Review №32

Very Large commercial retail space, You will enjoy shopping All your Groceries, Veggies and Fruits purchases.. Very Friendly and Professional service by trained Staff. Must visit if you stay in this part of the City

Ch
Review №33

Lovely, helpful staff, every visit is a pleasure. Economically priced.

Ri
Review №34

Half the things were not available. Some things I picked out didnt have a price/bar code - they changed the items and asked me to buy different items instead of looking up the price. The billing person packed my things so haphazardly, no system. He threw in the soft drinks right at the bottom - had to explain to him that such rough handling will cause the fizz to escape 😒 and that bathroom items should not be packed with food items 😤. Not a good experience at all.

ku
Review №35

Good store, clothes, food, electronics, footwear, furniture all under one roof..., One can find here. It is family mall, one can find almost here...Have parking, liftz washrooms etc...One thing that lack here is that, in lift button numbers are not clearly visible, which is difficult to go directly to any floor this need to fix.

Ni
Review №36

Well stocked store. The checkout counters are in adequate, ine has to wait for long to checkout.

Sh
Review №37

Best placeStaff is co operative and kind

ya
Review №38

Store is picking up after lockdown has reopened

Le
Review №39

Stacked (to the brim) with most of the regular brands of FMCG. I was looking for gift options for a wedding. Couldnt find anything. Else, its a very organized neat store.

Ma
Review №40

Place is crowded and hot.

Ro
Review №41

The billing literally takes forever... Theres so very few cash counters open and its just soooo annoying having to wait so long even when the person in front of has finished billing!!!

An
Review №42

Had good offers compare to other reliance store. And its quite big.

Ra
Review №43

Pocket friendly mart with maximum availablity of items

Wi
Review №44

This Reliance Smart store is one of the best hyper store in the heart of the Pune city.Range availability is always awesome.Store layout and department adjacency is really remarkable.Associates are always on their toe to serve you on their best.Also I visited the store last week in this Corona Arena.Store was well equipped in taking precautions and taken all necessary steps.Tremendous effort by the staff.Hats off

Pa
Review №45

Theres no good provision to carry grains. The paper bags get torn very easily

Ni
Review №46

Great place to purchase your daily or monthly groceries.

Pi
Review №47

This store good and large also for your daily grossry needs.

An
Review №48

Good place, good stock. Staff at the billing could be more courteous.

sa
Review №49

Good place for shopping, wide variety of items of all categories are available. Good shopping experience.

ra
Review №50

Bad experience. Today I purchased Malabar poratta ready to cook from Fathimanagar pune. Toxic moulds on inside.. Bad experience..

Ad
Review №51

They always have nice offers on everything. You end up saving a lot on groceries

Jo
Review №52

Average service...... could do with a lot of improvement in regard to customers convenience

Ra
Review №53

Had been to Jawed habibs shop. Good work done

GA
Review №54

Its a good Matt definitly bigger than mega mart nearby. It has all the basic items and daily needs and of comfort. Product range is generally okey with many options but of limited quality. The mart setup in itself is little confusing. The rows and semi circular columns keeps you guessing which way is the exit. Staff is helpful and efficient. This place is located centrally and is clean without any clothing items and washrooms this is a good place for your bulk daily purchase

Ve
Review №55

Right now in the current situation, the staff is not able to help but they try how much ever they can. They have a lot of pending online orders, so go there and only if you have a list ready.

Ra
Review №56

Most of the digital needs can be fulfilled

Um
Review №57

Reliance fresh, as the name suggests you will find everything fresh and sorted and most importantly at the best reasonable cost. Ample space for shopping while maintaining social distance.

Dr
Review №58

U get everything under one roof including clothing at good affordable prices.

TE
Review №59

1) Personally I liked it .2) fresh environment .3) best offers .

So
Review №60

A decent place for shopping

ji
Review №61

Stock not maintained

Te
Review №62

Reliance does.not have parking. Other than that all.is good. Staff is friendly.

Ow
Review №63

Excellent...and best price

pi
Review №64

Basically you visit hyper market to get all products under one roof and pocket friendly good deals ,it serves the purpose, staff is good, lots of billing counters, daily offers makes you happy

Il
Review №65

We doesnt feel free while shopping.very irritative employees. We are customer so we need to take our decision for shopping the products, anyone cant force us for shopping.

Gy
Review №66

Staff are more polite and co operative. They work for satisfaction of customer not for profit and I really experienced it 🙌🏻

Ra
Review №67

Good place for buying groceries and vegetables. Not much options in apparel section.

Am
Review №68

Products are costlier than other marts... Also lack of good staff

Ro
Review №69

One of my fav place for daily essentials..

Ab
Review №70

Most of the items are available at discounted prices.

Mu
Review №71

Again a nice mart for purchasing Diwali gifts year after year with buy one get one free scheme.

Ka
Review №72

Great place for Groceries

pe
Review №73

A Big place for Shopping. Should make some seating arrangements for the elderly people. They should also try to increase their billing counters and the space around... as it becomes very chaotic at the time of billing.

kr
Review №74

Nice store... U can get more variety than other ril store

Lo
Review №75

Well stocked supermarket for daily needs. Discount prices on most items

Mu
Review №76

Best palace for shopping home appliances

Ak
Review №77

Not so goodDid not ger what we were looking forWanted Amul Mithai

SH
Review №78

Not better than dmart

Ad
Review №79

Shop for your daily household needs and much more. Great discounts on products. You can get a jio sim here as well.

ta
Review №80

No safe distancing followed20 costomers in our but only 2cash counters open why all counters busy with online ordersBetter only serve online orders shut the market for walk-in customers

Sa
Review №81

Most ill-organised store in pune.Trollies everywhere, material stored in gangways, staff not bothered about customers. Its also now order processing unit for Jio-mart, so walk-in customers are not welcome. Billing counters are seldom fully operational. Overall, worst experience.

Ma
Review №82

Now waiting since 45 minutes and have been at helmet counter , razor section , high living section bedsheet section not a single staff present everyone busy with gossipping forming group inbetween and it took more than 20 minutes at above mentioned counters but nobody turned up.Floor supervisor was much more over smart when asked is the customer supposed to dig in the stack of bedsheet kept irratically placed stock to find a specific priced product to avail the offer his reply was why you want to search you get the offer on one piece. And was very agressive and told you dont tell whether I want business or notHope management takes a look. note we

LR
Review №83

Good store with great discounts.Staff too is helpful.

Pu
Review №84

Good Place Located in Fatima Nagar to buy Grocery and Other Food Products..

Ra
Review №85

Very large and great value for money shopping.

Ho
Review №86

Generally staff are polite, good and helpful. Wide range of provisions and products. However, continuous changing of location of items is confusing and time wasting for shoppers. Bags not allowed at entry is again a waste of time.

Su
Review №87

Good product quality is also good with great saving and discount given at festival season

Sa
Review №88

Good place. You can everything under one roof. Be it vegetables or food items or even personal care. They also have a clothing section on top.They keep having great offers as well.

DE
Review №89

Nice place , great discount , heavy goods stock ,

Ju
Review №90

The reliance mart located at wanowrie is a good mall as it has everything under one roof. There are discounts all the year round. There are many brands in each section. They have started the elevator also which was not working for quite some time. The garments section is also very good. Good customer service. I prefer picking my groceries from reliance.

az
Review №91

This is my third time. Reliance always bill more than the offer they have displayed. Today when I notice this issue to cashier later on refunded my money in cash. Some prices in the bill are more than the MRP.

Ha
Review №92

Easy for shopping everything at one place!Pray to God for getting parking here!

Dr
Review №93

Good store

D
Review №94

In billing section, card paying facility is totally collapsed. Only cash payment facility is available in this COVID scenario.

Su
Review №95

Best place for groceries shopping.

Sa
Review №96

Its ok.. Can be more organized and can add more billing counters.

Ro
Review №97

Skipped looking at the queue today. Have been here for shopping before. Floor space is a lot. 2 levels present. Escalator does not work. Upper level has clothes and footwear but little or no air conditioning. Lots of merchandise making walking difficult on upper level. Space between aisles is small. Walkways also loaded with merchandise. Mens washrooms are not clean. Either the housekeeping staff is not well trained or the customers unable to use the washrooms properly. Newer stores have opened in the neighborhood with better store layout and lower prices. Like the Freecharge wallet offer on purchases at Reliance store above Rs 250/- Some bargains exist on some products but their shelf life is questionable especially edible items. This store has an issue with mobile wallet connectivity. Freecharge wallets dont work. Reliance club card points cannot be redeemed as the store is dependent on network connection. Had to lose out on quite some points in the past because of this. Parking which was present earlier near the Moms and me store no longer exists or is a paid parking. Lots of storefront space exists and on some weekends there are melas selling stuff but customers have to park across the road which is unsafe after checking P1/P2 Sign. Even bad for cars. Police 🚨 is quite prompt in confiscating cars and two wheelers on this road which makes shopping here a not so smart choice.

Ma
Review №98

Good place for your daily grocery shopping and other needs. Many options and good pricing, ample number of cash counter. Staff is helpful and kind. Parking for four wheeler is a menace.

ph
Review №99

Good for groceries, dress and others are not upto the mark

Zo
Review №100

Good offers, good discounts n excellent customer experience

Information
100 Photos
100 Comments
3.6 Rating
  • Address:Tain Square, Survey no 15, Off, Pune - Solapur Rd, Fatima Nagar, Pune, Maharashtra 411040, India
  • Site:/url?q=http://storelocator.ril.com/Retail.aspx&sa=U&ved=0ahUKEwi3raLNzdbuAhUDzaQKHf0ZDacQ61gI3CAoEjBj&usg=AOvVaw3eH_B7vt2nrWSSLfEKZO6U
  • Phone:+91 1800 103 2035
Categories
  • Hypermarket
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • No-contact delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • NFC mobile payments:Yes
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