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Croma
1st Phoenix Market City Unit No: F-41, Viman Nagar, Pune, Maharashtra 411014, India
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Su
Review №1

Excellent place to buy electronic items. Very honest staff, courteous and polite. Very helpful & patient. Bought a lovely Samsung M11 today

Av
Review №2

Always a great experience! Their house brand is pretty good and performance is at par with international standards. Go for their extended warranty as its the best on the market!

Mr
Review №3

The experience at Croma was good enough..we needed a bluetooth keyboard for multiple devices...and well got one of Logitech! It works very well...Smooth and easy keystrokes...Its design is perfect and is easy to carry anywhere...

Sa
Review №4

Bought a Bosch Front loading Washing Machine from Croma. The machine stopped in the first wash after installation. However after receiving the complaint, Croma spared no effort and replaced the defective piece with a fresh new washing machine. The staff were very cooperative and went out of their way to get the new machine delivered and installed in the fastest possible time frame. Thanks also to ses executive, Mr Vinayak Lahane who was always available whenever I called and ensured the very best if service from Croma.

st
Review №5

Well laid out shop, staff though wont let you peruse

Ne
Review №6

All kind of electronic products under one roof. I simply love this place. One solution for all my electronic needs plus pocket friendly, affordable. All products with minimum price to maximum price range.

Mr
Review №7

People over there will only talk to people who look rich by money and will neglect the common man whenever they asked something , they will not answer properly.( NO HUMANITY OVER THERE )

Va
Review №8

I purchased whirlpool washing machine from the store. I got such an amazing response and cordial delivery, treatment and service. I am definitely gonna purchase next items from them.

An
Review №9

Excellent smart watch with best features in this price.

Ku
Review №10

We came here to buy party Speaker but no one entertain us and even a single staff was allocate to the specific department

Ra
Review №11

Croma is very good for shopping really after long time & corona fear. Keep Saftey

ab
Review №12

I purchased a laptop. They have committed to give accessories along with laptop once I done with payment they denied for accessories and their behavior was very rude specially Mirazul. They have told me you will get cash back in 90 days but I didnt get in 5 months. When I call mirazul hes not attending call. Sometimes receive and pass phone to the children and they said hes not at home . worst experience to purchase products. I recommend everyone please dont purchase any products from croma.

Ta
Review №13

Chroma is having great festivals offers running.

Pr
Review №14

Best place to shop for electronics. They have variety of gadgets and accessories. Also they have good discounts and bank offers. Staff is courteous.

Kr
Review №15

Decent collection but service bit slow

ad
Review №16

Decent but not sufficient items available

Ra
Review №17

Home delivery available 24 horse *93*06*28*81*99*call me

ha
Review №18

Really good service by Dinesh:)

Ma
Review №19

Varieties are limited and also the customer service representatives are not skilled to deal with the customers.

de
Review №20

Out of warranty stock sometime. Please check personally. Overall Nice

Va
Review №21

Crowded, but easy to navigate. The sales people are very helpful.

Sa
Review №22

Its great place to buy electronic... Every day offers on different bank cards 🙂

ku
Review №23

Most affordable electronic store in pune

A
Review №24

Pathetic service provided by Croma....bought Hair1.5 ton split AC....they sent with the non-working outdoor unit....I complaint and they told will send the new product again....after two days they sent 1 ton Hair Ac.....I called again they told it was sent by mistake .....Croma people are harassing me again n again...now I dont know what to do....they keep putting blame on each others department. Will never buy things from there and never suggest.

Vi
Review №25

Nice.. these present in center of mall.... Decoration is too nice

An
Review №26

Very bad service than other stores. They even dont aware of their own stock. Long queue in billing and they always gives priority to customer who are buying expensive items. I have waited at the queue for 30 min to buy a charger and a headphone.

pa
Review №27

Great store & staff is really helpful

Wa
Review №28

At billing counter you will be given priority only if you buy something big and expensive. if you buy smaller or inexpensive product, agents around will demean you and smirk all the way long.

Sn
Review №29

Laptops available options are really less ... also the person knows very less about the available options too...

Vi
Review №30

Purchased croma wireless mouse and it stopped working within 4 months.

Um
Review №31

Good place for electrical products

he
Review №32

One Stop Shop for all electronic items they have all most all household equipment like Television, music systems, sound bars mobiles and the staff are very knowledgeable , spacious place and we recommend this place if you are visiting this mall or live in and around this place

Pe
Review №33

You get good electrics at a much better price. Got an amazing deal for Samsung TV for 5k less price than Amazon :)

Ro
Review №34

I had been here to purchase an appliance. No matter that I could not buy the desired piece due to unavailability, but I give full marks to the seller at Croma for his desire to explain, discuss and suggest good models. Would definitely love to shop at this store of Croma in future due to the excellent experience.

SI
Review №35

Croma has wide range of variaties. Good discounts and nice service by staff.

Te
Review №36

Store is good. But please check online croma offer which are applicable on store also. Sometimes there are free gifts which store dont give to customers until asked for. But all in all Good.

ch
Review №37

Superb place to buy electronics

Cl
Review №38

It has a very good collection of various Electronic Appliances and Gadgets. I have personally purchased multiple appliances as well phones from them. Their new AMC scheme covering warranty for appliances brought from them or from others is excellent. One can opt for that.Ill recommend you do your online search for the appliances you need and I can assure you they will match the price. Atleast they did it for me.

Jo
Review №39

The product was good, however the billing was a very tedious process even for a single product! It took us a lot of time, though the counter was empty. The staff were themselves confused while applying promotions..The after purchase demonstration was good. A faster billing process would be suggested.

Mr
Review №40

Not bad nor good. Once it was my fav electronic shopping place but now there standard have fone down. Less varieties high cost and almost no attracting offers.

Am
Review №41

Good ...but I always find Reliance just a notchup on some products or the other ....

Ar
Review №42

Decent variety of products and prices. Good offers and customer service. Staff was helpful and explained products and differences well.

An
Review №43

The worst and the most expensive products are to be found here, they charge so much. Chorma does not give a good service , I have personally experienced it and I have seen my friends too getting a bad service from croma.a month ago I bought a sumsung tablet , 2 weeks latery phone started to hang and started to switch of automatically I called chorma , for days they didnt answered my call , I finally went to the store and complaint about it they said there is no warranty.we cant help u. chorma is a fraud.just any money making company.i recommend not to buy from chorma. reliance digital , kohinoor electronics, vijay sales are way better.

Aa
Review №44

Good collectionSome products out of stock coz of COVIDGood price as compared to Reli**ce storeJuz hav to wait for my product tobarive after booking it...Asked to wait for 10 days....wch is frustrating...

Ni
Review №45

Very bad service the executives are not bothered to even take look what a customer requires and he was busy with his earphones on a call.Very bad service i think they should improve it.

VI
Review №46

Good service. Bought Samsung note10 lite. Same was not available in Reliance digital. But had it. Quick and good service.

Hi
Review №47

They have very limited range of products.There are no options to choose fromSpecially gadgets like Camera are never in operational state.If you are planning to visit Croma for experiencing products physically.Please avoid, you will be disappointed.

Ni
Review №48

Good for electronic equipment, they gives you warranty base on product.

Ra
Review №49

Worst delivery service. They dont even inform for the delay.

Ma
Review №50

Good Customer Service With Value For Money Products

Ru
Review №51

Good Experience

ka
Review №52

Croma is realy good in service. Also veriety of products are available

A
Review №53

A nice electronic store with a helpful staff. They could be a little more price competitive considering that amazon and online shopping prices are much more competitive.

pr
Review №54

Never visit on festive days or when super crowded. You will end up standing in billing queues for hours.I went to buy home appliance product. The sale service was good and people were genuine.But horrible experience at billing counter.Due to festive day the place was over crowded. No social distanceing at all.The centralized system connectivity was really really slow that they were unable to proceed with my billing. I spent more than an hour in billing queue and approx. 30 mins just to swipe card. There were 4-5 staff members at the billing computer.. helplessly standing. (Not their fault though)Finally I gave up and left the store in frustration without a purchase.Seriously, such big brand must improve on technical front.

Co
Review №55

Covid-19 affect its availably and models on all products...

Ru
Review №56

We bought jbl 2.1 bar from croma. It stopped working in 6 months n its almost 9 month now its not yet repaired. They have taken it for repair . There is no acknowledgement from them about status and nothing. Worst experience. Dont buy croma products.

Ro
Review №57

Many People dont wear mask. Some of them just cover mouth and keep nose open. Shop keeper do not maintain social distance

Fa
Review №58

Just love it here, the staff are always happy to help and not pushy unlike other places

AT
Review №59

Croma was good but expensive and they had a lot of needed stuff i liked it

im
Review №60

It was good experience visiting Croma store... There are new years offers, going on.. you can visit this week.

Ma
Review №61

I am going to lodge a complaint with the police against themThe EMI agents are frod to people

Gu
Review №62

Well care taking staff. Has everything one needs in electronics, if not the CSA will take a note of what your requirements are and will notify you once the products are in stock.

Si
Review №63

All electronics available under one roof.

Ma
Review №64

Worst experience with Chroma Vimannagar. Was trying to buy a Samsung smartphone sales person said x amount but then when I was making payment they increased the price saying online price is changed all this happened in mere 5 minutes. So they changed price of the product just like that. And then on top of that they dont even care about customer feedback were not at all friendly.

Sh
Review №65

Awesome vibe.

Dh
Review №66

Just want to ask you that, is the store open, and if it is open, whats the time

Go
Review №67

Giving it two starts because the staff needs training to talk politely to people. Dont pre judge customers on their looks. I happened to visit croma to buy a laptop and I wasnt given proper service or advice or convincing. Swear to God I brought the laptop same day from two stores away from reliance electronics. Staff needs training.

Aa
Review №68

Wanted to buy Caravaan to gift it .sales staff Junaid gives total wrong information on all the models and very rude to talk to .I wanted to buy the WiFi model n was told about a wrong model that I almost was to buy but then I checked online and the box details..please dont trust these sales guys all are here to fool us.

Az
Review №69

They have their own personal products which is preety good in terms of prize and requirement. Youll find one plus, Google, Samsung stores too. Peace ✌️

Ab
Review №70

Very bad experience in AC installation , @Croma if you dont have own electrician dont commit for free installation..whirlpool technician visited my place and quoting ~9k for installation.. Also refused to use bracket provided by croma (cost 600)..still installation is pending since a week

ru
Review №71

Super tasty food with beautiful ambience and with cheap prices

Ru
Review №72

Best one place in phoenix. Ill highly recommend you to visit this store if youre interested in buying electronics products. Staff are very polite. But they dont have that wide range specially in gaming laptop. But still very good.

ak
Review №73

Trained staff...explains very well and give right suggestions

dh
Review №74

Bought there products during Diwali time. It was nice experience, staff is very friendly.

Pr
Review №75

We went to buy Refrigerator at croma because it belong to Tata Group,shop is maintained very well ,there are variety of product ,staff is also very good,we spent 1 hour to finalise our product ,we were very enthusiastic to buy from croma and at the same time we determined ourself to buy every electric product in future from croma but once the product delivered to our home and we started taking followup of service guys, still they couldnt visit ,they have been calling everyday but not visited , now we are thinking to buy TV but my steps are not forwarding to croma due to poor after sale service.

Si
Review №76

Good store for electronics stuff, staff is interactive and handles customer well. Looks little crowdy due to lot if inventory i think.

Ja
Review №77

Too much crowded...When visited...No covide fear there..

BH
Review №78

Store staff Mr.Zeeshan was completely knowledgeable for every products , For additional discount Mr.Sandeep were very polite & gave best offer. THANKS CROMA

Sh
Review №79

Amazing technique of picking up a customer right from the door and taking them thru the various products available. Though no bargaining available the prices here were quite competitive!

Sa
Review №80

Mi phone selling at premium price, franchise owner needs to intervene.

Pa
Review №81

Dont ever by the LG tv over here . I have purchased 2 tv from here and both the tv have become useless after 1year.

pr
Review №82

Good thing is you get all kinds of electronic gadgets here.

Sw
Review №83

Very polite staff with good service compared to other digital stores

Ab
Review №84

This store has good collection of TVs, Washing machines.They have limited collection of Mobiles, earphones.They have number of representatives to help the customer at store.They will help you for selection.I have purchased one item recently from this store, at that time I havent checked online price and proceed for purchasing.When I checked price on Amazon, it was cheeper than store. Store price was 2499 and Amazon price was 1799.So if you have any Croma voucher then you can go for store purchase.

Ka
Review №85

Not so supportive staff. I was asking an information for iPhone 11 but the staff was not so attentive. Also the Bajaj finance guy and hdfc finance person was like just cover the whole thing and close the conversation.

Gi
Review №86

Easy shopping, helpful staff, got what I needed easily.

Lo
Review №87

Love the post sale service which is missing on online stores at times.

Sh
Review №88

Very limited stock and sales people not interested in showing product features

Ra
Review №89

Weekend shopping near Viman Nagar..

Ud
Review №90

Good and well behaved staff....Expecting more range and variety

sa
Review №91

All Safety precautions are taken by croma team to ensure give best experience to customer

ro
Review №92

Very poor in showroom service. The sales representative is not aware about the stock and color and price. Theyll tell you since you are buying digital stuff discounts wont be there(while they sell mostly digital stuff), or else finance it to get some coupons which youll get after five months.They should educate sales representative about products and improve user experience. They could at least ask a guest for water if theyre making him wait for billing for one hour.

Ji
Review №93

Good service & offer

Ni
Review №94

Well u get best electronic productsAnd mainly the store is owned by TATA group

Ab
Review №95

I like the after sales services but prices should be more competitive.

40
Review №96

Open even in covid -19 with utmost precautions and safety measures . Overall experience was good.

Ni
Review №97

Good service

Sh
Review №98

Located in Phoenix Market City in Viman Nagar. Its on 1st floor.Compared to other outlets in Pune, this one is quite small. But has nice collection of electronics. We went to buy 3 in 1 sandwich maker but it was not in stock.Staff is quite helpful to let you know the information regarding the products in display.Overall good experience with staff and the outlet.

Ki
Review №99

Good place

Ar
Review №100

Very genuine products, range of products is limited but maintaining good quality

Information
100 Photos
100 Comments
3.6 Rating
  • Address:1st Phoenix Market City Unit No: F-41, Viman Nagar, Pune, Maharashtra 411014, India
  • Site:https://www.croma.com
  • Phone:+91 1800 22 6699
Categories
  • Electronics store
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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