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Redbus Pune Office
Office 2A, 2B Stilt Floor, S No 169 , 209 Hissa no 2 Nyati Millenium, Viman Nagar Dutta Mandir Chowk, Lohegaon, Pune, Maharashtra 411014, India
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La
Review №1

Very poor service and I was Book ticket Pune to the nilanga latur when I had reached the departure when they will ask to me bus cancelled and shifting me another bus and Very unprofessional staff and rude behaviour with us . I will never Book again SHIVSHAHI and MSRTC bus service and never use red Bus service and they was asking mi pay more 200 rs .. why ...... very poor service.....MSRTC BUS

Ve
Review №2

Very bad services and support. wish to put no stars....On having positive report I requested to reschedule the ticket but still they are insisting to travel instead of rescheduling it. Very disappointing.....

HI
Review №3

Red Bus CUSTOMER CARE NO.📞9.5.6.4.0.0.5.9.6.3

sh
Review №4

Its good nit so big not so small and very clean sanitizing after every 15 min..great place to work

Pi
Review №5

PATHETIC SERVICE AND POOR RESPONSE !!I had a bus cancellation on 27th December and it was promised by red bus that the refund will be processed in 5-6 working days. It’s 10th January , I am still running around to close this. Very poor and pathetic service and responses received. Wake up Redbus and train your agents for customer satisfaction !

fz
Review №6

Very best ...superbbbbbb ,any time call to cc is ur help ..Very good experience ...

Sa
Review №7

Traveling Pune to Ajara on 1st Nov 2019. Very very poor service. Departed from swargate at 12.15am , still we have just crossed Katraj ghat on 2.15 am. Not provided yet any alternate vehicle or solutionDisgusting service provider.No value of customers time for red bus.

Aj
Review №8

Time of bus was wrongly mentioned and this was accepted by red bus and promissed to refund all the ticket amount . Still waiting for refund. Every time i connect to call center iam getting some excuses.

Sa
Review №9

Very bad service from prassna purple. third class communication.i have my exam so i book bus ,but bus is not on time and bording location address not given properly. and miss guide customers. so they can earn by another way.i have my booking and i am reached before 15 min to boarding point, but didnt take their responsibility to call for pickup. I am continue waving hand to stop the bus but bus driver ignore and go directly without pickup customer. very third class service.. and still they didnt refund my money.I waste my time and money at such bad service.

sa
Review №10

Very bad customer care service i have tried many times but not connecting the call, in same time i have called to mobile number it is connecting but when i was trying to call red bus customer care it is not connecting.

Ta
Review №11

Great place to work and people are ready to help customer any day any time.

Ma
Review №12

Top company in travel domain.Even you can go for government as well as private bus operators.To avoid any uncertain problems please check the reviews for that bus and then choose the best bus .As redbus they dont have their own buses ,they are just a platforms where you can book the bus And they provide full support , whatever possible to solve the issue .If you book a high rated bus your journey will be memorable.Thanks

Ak
Review №13

Last Saturday l was travelled Pune to Nanded in Sana travels. Which tickets booked on red bus. The bus is not in good condition. The overall experience is very bad.

He
Review №14

Bloody bastereds redbus guys...once paid for ticket u r just taking out responsibility. u have all cheap category buses and operators with... your CEO should be kicked on his but in mid of a square

Ko
Review №15

I booked Konduskar bus on 30 Jan from Kolhapur to Pune at 11.30 PM. I made the payment.. Number of times called the office for refund still not received by redbus team. Konduskar traveller staff is wrost.. .. They feel that it is not there job to process.. Being such reputed company. .. Not at all accepted... .. 21 days are over still payment not received.Redbus team and Konduskar team. Plz explain.?? ?? So much days required for refund?? ??

Na
Review №16

This is Pune Redbus office. Just to tell all people writing negative feedback, redbus is just a medium/platform to book bus tickets to make bus travel an hassle free experience (and is neither bus operator nor own any bus services). Redbus is continously tring to improve customer service experience. So request you to contact customer care for your queries and issues and rest be assured it will provide appropriate resolution.

sa
Review №17

I have booked ticket through red bus SRS travel for Ankola.worst services they are providing. even if we want to cancel the ticket there customer care executive will not cooperate you properly.even your cancellation will not refund you.i will suggest all the people dont go with SRS travel and red bus

An
Review №18

Worst experience with red bus because i paid Rs. 285 for the ticket but other passengers were traveling in Rs.200 Only. The bus condition is very bad, red bus allotted me seat no. 6 but conductor was very bad and his behavior was very rude and He sat on me on the other seat. RED BUS have mentioned the pick up point at bus stand, Udiapole but the actual pick up point was 4 K.M. Far from this and I had to face a lot of trouble and west auto and fuel expense of rs. around 150 extra.I will suggest people dont buy any tickets from red bus. Red bus sucks.

so
Review №19

Hi i am working at this place awesome people working with redbus super team and many more thing

Su
Review №20

Last journey was very horrible,I booked 8th dec vijayant travel Indore to pune, First problem faced different vehicle arrived whatever they given bus no. Second problem faced bus alloted local passenger whovever they not booked.Third problem faced 3hrs late and bus attendent behivour very horrible like criminal.So redbus team either you improve your self or close the service.We give money for good services and time means punctuality

Du
Review №21

Red Bus booking platform is doing wrost....I booked in kaleshwari Multi axel semi sleeper from Pune to Hyderabad...I got seat on local normal ac unhygen bus ..... unable to explain...but they charged 1300 Rs....its completely Red Bus failure...

Vi
Review №22

Pathetic service from redbus.They never verify the service provider kyunki inko koi achha milta hi nahi.Yunhi airegaire ki listing laga dalate hai apni site pe. I urge to Allu Arjun to dont promote this kind of pathetic service providerA

sa
Review №23

Very bad experienceThird class service ever in life. we can say redbus is worlds worst service provider.pathetic serviceunprofessional peopleCapital C people

Ku
Review №24

If there would have been option of giving ratings in negative that would be much preferable. One of the worst experience earned from the siddhant travel agency.Booked the ticket for damodar bus from siddhant travel agency for 6:30 pm, when reached at the bus stop staff of the agency said bus is delayed by 2 hrs, when again reached at 8:30 then again said bus will reach after 10 mins then 15 mins. Without providing any proper reason for getting delayed, we waited till 11pm then said the bookings has been cancelled, instead of providing help, staff of the agency started arguing, after requesting a lot they arranged a bus with the last conductor seat, we were 4 in nos and they said now we can provide only one seat and for that also we have to pay.Very non cooperative staff as well as terrible experience from Redbus, they dont have to do anything with customer.Highly nonrecommendable

Up
Review №25

Very bad service provided by RedBus . Its 22nd day i didnt receive my refund. Still following up with redbus but know refund done yet. Please dont use RedBus.

Vi
Review №26

When you know certain travels are always late why do you allow them to put the time.Orange travels in a review is rated always late. Instead of 7:am, I reached at 1:00 PM to Pune.

ma
Review №27

Very helping staff, they do things out of the way for u. Highly recommended.

Ra
Review №28

Very third class portal I ever seen..aslo poor experience with shree krishna varun travels which online service provide by Redbus.They cant inform the passenger if the bus is ok or canceled ,those who booked online ticket.... and after that they cant talking any kind of responsibility of suffering passengers.worst very worst..

sh
Review №29

They are giving me 3 different bus no . Worst service don’t go from redbus. First they told me it’s regular bus from Mumbai to Shirdi . Bus actual time is 11.30 pm but bus is one and half hour late . From 11.45 pm started calling to redbus but they are telling me bus will come in 20 min . But it takes 1.30 hrs late .

Sa
Review №30

The worst app.the transaction failed 2times money got deducted from my bank account.and the next day when i tried booking i got it confirmd when i checked the app booking now 2 tickets under my name.when the app only showed me transaction failure 2 times yesterday.i dont knw if they started hiring nigerian Developers .atleast hire some good indian Developers to build the app.really sad that this firm is not upto the expectation and will never recommend anyone to try it outA Honest Review by a TechieSachin JIjo Jacob

Sh
Review №31

Worst service, money debited and ticket not provide this happened second time with me. after calling support they says your refund is initiate you will revived it with in 7 working says. what will do it money received i dont have money to buy new ticket. so i have to cancel my program to go home. and this is second time happens with me so i have take all screen shots for proof

Ad
Review №32

U should not get any rating or star for excellence u have only having the policy of showing ticket of bus available but u should confirm first that the bus is running simply selling the tickets online its 3 time I have faced this problem if the bus is not available then u should not show availability of bus online i personal think u should change this people faces many problem due to Ur mistake I know fell that u have no right to get any star and I think that u should be kicked out from playstore,etc😠😠😠

Am
Review №33

Hello Guys,I am sharing some feedback with you regarding redbus, please dont blindly trust on redbus if u are applying any code then take a screen shot other wise forgot ur cash back,this is happened with me not only ones but twice.PLEASE KEEP REMINDER WHENEVER BOOKING TICKETS....DO NOT TRUST.

Jo
Review №34

I would rate 5 star because it upholds strong value of integrity as part of its ideology .The Incident was my cousin was traveling from Raipur to Pune via bus in Mahendra travels on 26th Jan 2018.Unfortunately the Volvo bus met vth an accident nearby Amravati and thankfully no one was injured.No back up bus was provided by Mahendra travels.But amazingly after 2 months Redbus made it a point to credit the whole ticket money of the journey to my cousins account.So I believe someone in d uppermost echelons of Redbus is driving d organization with core values of Integrity .Similar instance of an accident had been part of my journey in 2011 enroute to Nagpur from Aurangabad (Khurana travels).But Khurana travels failed to pay any form of compensation .So I would Redbus as portal for online travel booking rather than relying on these money gustling travel crook agencies.

sa
Review №35

What type of pathetic bus operator u had included in Ur list like Verma travel u just need to know as well that they are not providing such good services infact they are most terrible services anyone can have in there life and they are providing flase information such as departure and arrival time and still these type of operator in Ur list.

An
Review №36

Dont trust RED BUS customer support. Very bad experience. Im not gone a use REDBUS in future. Not recommended at all. Because of their miscommunication customer has to pay the debt. They dont even accept their mistake and without giving proof they impose their decision on customers.

Ga
Review №37

Non sense bus service.Today i booked so called A.C.Jyotiba travel ticket .A.C.Not working.Service is so bad.Please dont travel by Jyotiba and never book from RedBus.

pa
Review №38

Worst experience ...Dont use this application .I have booked a ticket on 10th august and amount deducted twice so I requested for refund but till now (3 Sep) I did not get any refund . and I called customer care but they always kept a call on hold so long.This is Chu**** Company.

Vi
Review №39

Pathetic service from companys side as well drivers side, Not even a single detail of bus was mentioned or received even 20 minutes after the boarding time. Not recommended at all.

Si
Review №40

Never never never never never never book ticket with redBus not refundable in case of tickets cancellation..... Not support by travel operator very costly ticket 2500 from Pune to umarkhed in Diwali festival 😖😧😦

De
Review №41

Service from redbus is so delayed. Special in real time service issues

An
Review №42

Pathetic customer service. Manager Sachin is useless.

Ka
Review №43

I have worst experience..... Boarding timeThey said 20:25 pm....but till 22:30 pm no one takes call or not able to track bus also.... I am not happy with this service....

SD
Review №44

Redbus does not give bus booking gaurantee..We had done booking for 29th 00:15 am but we got a call from bus operator that bus is cancelled on 28th evening and if we want to travel leave at 11. We said due to our office timings we had booked it for such late hour as we leave after an afternoon shift by 11 pm..but they said then take refund and do a different booking.0 credibility and redbus help desk said we will refund but cant do anything else..very sad..we had our 30k spent for hotel bookings at goa so had to somehow book a much costly bus and very worst seat due to redbus doing last minute cancellation and no alternatives...very pathetic service not at all reliable.....very very bad ...worst experience ever..

Ga
Review №45

Very bad behaviour n customer service .... N tickets cancellation not available... Plz dont book tickets on redbus....

Gi
Review №46

Very frustrating service, seat alloted is already reserved by somebody else. The same story for 2 other seats. I lost 2 hours first one in sorting the issues and another one to get an actual seat. Would never recommend the service, redbus or paulo travels.

mu
Review №47

I have done the booking with Pooja travels from Pune to Nagpur through Redbus. On my day of journey I got the call from the operator that the bus has been cancelled. I called redbus if they can arranged the alternate bus for me they declined. Never trust this website as there are lot of fake operator showing on the website just to attract the crowd.

Sa
Review №48

Seat numbers shown on website are different in bus. If you choose window seat in actual you get other seat.

Mi
Review №49

Good ppl and management

Ro
Review №50

Never park vehicle on the roadside

ni
Review №51

Very bad experience there back up team ...they really dont understand the language as well as the prm which we actual facing and speaking in very rough language

Kh
Review №52

Hated it.... I wish i could give no (0) star to it

SA
Review №53

Its 24 hours open, but entry are restrictions

am
Review №54

The worst service. I am never booking again from red bus

pr
Review №55

It was my fault. Because I chose this bullsheet red bus .

Sh
Review №56

Good

Ba
Review №57

Best

Ba
Review №58

One of the worst service ever with VRL bus.2 hour late from the departure time.

Bh
Review №59

Costomer care service is very bad.never answer for call.cheap service I never seen before

ja
Review №60

Very bad service red bus. They didnt back my money

Va
Review №61

You have cancelled the bus and we did not received refund amount yet.

pr
Review №62

Most hopeless customer service i ever encountered,can i give ZERO stars to this company?

na
Review №63

Very good and Awesome service ...

at
Review №64

Staff is helpfull

Sa
Review №65

Third class services... Third class customer support

Ad
Review №66

Good place to visit

ka
Review №67

Worst service. Cancelled bus without intimation. No refund..

Mu
Review №68

Khan

Ve
Review №69

Bad experience, you cant reach them.

Su
Review №70

Nice workplace

sa
Review №71

Superbbb service

Fa
Review №72

I work here

Ar
Review №73

Nice service .

SO
Review №74

I have one big issue

VI
Review №75

I cant cancel my ticket

ma
Review №76

Worst bus service provider

Ra
Review №77

Good Ofdice

Dr
Review №78

Worst service

Sa
Review №79

IT office

Su
Review №80

Thieves!

Ad
Review №81

Redbus

Ut
Review №82

Red bus is a very different service. Pan yancha traval agency khup faltu ahet saglyach nhi fakt minakshi traval. Because mla kal ratri khup tras zala. I can use upshabd vaparu shakat nhi. If you have any questions, please reply

Ad
Review №83

They literally robbed me. Ek 1000 rs ki ticket 2700mai di ... Pehle ticket book ki 1575 mai book ki, baad mai wo bus cancel hui to fir se booking krne ko bola aur purane paise apko return mi jayenge ye sab pehle bhi mere sath ho chuka tha to maine agree kr liya aur new tivket book krli jiske liye aur se 1100 dene pade pr baad mai na wo return aye na kuch hua ... ess ke wahaj se mere sath bahot nainsafi hui ... koi to muze mera refund dila do ...

KI
Review №84

6 september ko mera redbus se upi se payment kari thi 759 ki redbus delhi to mandi ke liye mene kitni call kari mene bus mujhe delay kar rhe hai mujhe ki redbus ko payment receive hua hai par apka redbus manne ko ready nhi hai amount 759 ka received hua hai redbus ko jab prove bheje tab bhi nhi jab meri wife ne bt ki to 5 mint me bole flour manager imran ki me dekhta hu kiya problem unhone kaha ki me apko call kar ke btaoga me par unka call nhi aya jab meri wife ne call pe bt ki tb 5 mint me man liya ab refund kar dege kyu ab wife ne bt ki to man liya me one month se keh rha hu mera amount 759 ka refund kar do par nahi. fr mujhe mail ata hai ki apko bank details mail kar dena ap thik hai kar dya mene vo bhi mail saaf likha hai 7 din me amount transfer kar dya jayga 7 din waut kiya nhi aya bt ki shankar manager unhone kaha 3 din me refund kar dege 3 din waut kiya nhi aya are jab itna wait karna hi to mail me sahi likho fr 7 din 3 din kyu bolte ho tum log apki team redbus ki kar kiya rhi hai office me bhethne ke paise leti hai apki disspointed hu bahot redbus se me bahot badi galti ki mene redbus se booking karne ki sochi. last warning monday tak mera amount transfer hona cahiye monday tak nahi aya court case hi karuga me fr jab 759 isse jada lgege rupees tab pta cala lega kiya hota amount jab kisi ka jata hai frds dekho in prove aur ab tak inka refund nahi hua hai aur ceo kar kiya rha hai inka yeh bhethne ki salary deta hai

Da
Review №85

It has been a very bad experience

Ga
Review №86

Viman Nagar Pune

Information
30 Photos
86 Comments
2.2 Rating
  • Address:Office 2A, 2B Stilt Floor, S No 169 , 209 Hissa no 2 Nyati Millenium, Viman Nagar Dutta Mandir Chowk, Lohegaon, Pune, Maharashtra 411014, India
  • Site:http://redbus.in/
Categories
  • Back office
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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