I bought a “brand new” Vizio 40” TV today. M I got home and opened the box to find only the TV. No remote. No power cables. No TV feet. The TV screen is completely broken, covered in scratches, and held together with tape! NOWHERE did it say I was buying a “broken” or “as is” TV. The TV I received is NOTHING like the description of the TV I ordered.

Last Saturday, I went to target for one particular product from the No. 7 skincare line that I was running low on. As I was looking at the products, I noticed a fantastic sale. I was approached by a young Beauty employee named Sheridan. She immediately showed me the product I was looking for, but also pointed out the packed box sets. Before it was all said and done, I decided to hold off on purchasing the item I still have some left of until a bit later, and instead purchased a box set for myself, a set for college aged daughter, an acne treatment for both of us, a lift & firm serum, and a rapid tone repair product from Neutrogena. I was so excited by all the information she provided, that I returned to the store later that day and also purchased a microneedling tool and some Olay products on sale that included a facial scrub and day cream with sunscreen. Sheridan’s med spa knowledge was so refreshing and exciting that I can’t wait to use these products in my new routine and come back for more self-care and pampering products. Thank you Target and thank you Sheridan!

Always like to shop in target. Quality and customer satisfaction is guaranteed. Today I purchased a toy for my son and forgot to take the bag from self checkout. I realized it after reaching home. Went back to target and checked with guest service. Guest service person checked with aisles and said nobody returned the bag. I was about to leave and then she said you can get the toy. She was super amazing, thanks to target for placing such nice employees and really value customer satisfaction unlike some other retailers who just write that for namesake.

Nice selection of things in upscale Plano area.

Our cashier Mo was very friendly and personable. All employees at this Target provided excellent customer service!

Okay the reason I didn’t give y’all 5 stars because the other day I tried to pay with Apple Pay and it wouldn’t take it, I’m guessing because y’all haven’t registered PNC for the Apple Pay. It use to be BBVA, but they are gone now! So update your Apple Pay, other stores have.

Gilda in the bakery was so helpful. She made sure my sons birthday cake was just what he wanted and it was perfect and on time for such late notice. Great customer service!

I inadvertently left a package of merchandise behind at the checkout that I had paid for. I tried calling this Target Store in Plano several times and went through the voice prompt system - and hit the number for the customer service deck - as well as other departments. After letting the phone ring 20 - 25 times no one picked up. One time someone picked up and immediately hung up. The pharmacy did pick up but they said the could not connect me to another department as its Targets policy. In essence - there is know customer service or its just plain pathetic. I will still shop at Target though, because customer service has been phased out of all retail. I cant get back to this store until tomorrow.

Customer service! I love when I walk through the store shopping and employees greet me with hello or may I help you. Its refreshing and helps improve your mood while shopping.

Great place to shop . Is clean, staff is friendly. Love it.

The customer service I received at self checkout out was superb!! At first, I was overwhelmed, but Breydan quickly came to help me and made the process simple, easy and went above and beyond all others!!!!

I shop ther some and I recently had the pharmacy give me my first vaccine dose and they gave me a $5 coupon or incentive I guess that came from the government. So I used it on the copper infused face covering (mask) at $10.00. Well the mask was to small even though is said XL. So I came to return it and the young female lady (Yeshi) said that I couldnt use it again and get a return of $10 or use it on another item. This being an incentive to get the jabb I would think that this is a very bad policy. I feel ripped off.

Very clean and sanitation-conscious store. Good selection of products. Very friendly and capable staff. Our Cashier, Jackson, was exceptional! He exceeded our expectations, and was very efficient and knowledgeable.

Easy online ordering with in-store pick up convenience. I had recently had shoulder surgery and the customer service representative at the pick-up counter generously carried my purchase out to my car for me.

This location treats their employees very poorly, I would not advise providing them your business.

Found exactly what I needed quickly and was able to check out just as fast. Not crowded at all.

You have some of the best employees!!

Was able to find what I needed and more

Great items ,fresh deli ,Starbucks, CVS,Everything in one stop shop. Freshness smells so goodEmployees are Nice, knowledgeable, very helpfulLove the scooters.❤ Big Shout Out to Target.😊Thanks

Last week, I went to return some items. I told the employee that I lost the reciept, she was able to find my purchase in the system by scanning my credit card. Thank goodness for this. I enjoy coming here because the aisle and area is very clean.

Employees are very courteous, very easy to get help and item selections and prices are very good , last two times I have been assisted at self check out by Robbie, very fine young man , extremely polite and very helpful and patient with my questions, I did not have my reading glasses with me and he acted like my eyes , very pleased to have had him there to help.

If you aren’t familiar with Target, you should know it is a more expensive Walmart, with higher quality and more stylish products (though that point is argued) this is pretty typical for a Target, with a few notes:• It’s in Plano, so it’s a bit more upscale• It has a Starbucks inside (pretty typical)• It is rarely busy

Great store, friendly staff, easy to find things.

Target is the best it’s the best place The service there is like magic

Clean and organized.

Placed my order online. Got a quick response back that it was ready to pickup. Easy instructions in the app told me where to go. Was in and out in five minutes.

I always love going to Target. Most of the employees are helpful and nice and they seem to have adapted well to the ever-changing environment. I frequent two different stores, based on other errands or what I saw was in stock online. Both locations are always clean, and mostly stocked. I get that there are items not fillable at the moment, and the employees work hard to get items stocked as they can.

This Super Target is indeed super. Very clean, good selection, nice people.

Great store, customer service is super efficient and i come there often to do drive ups!

If you’re looking for a job here I wouldn’t. I scheduled a 1pm interview with an employee here and got ready for it (and even talked to a professor about why I wouldn’t be in class then). Then the day of the interview that was scheduled by the target, the employee doesn’t contact me that day, ignores their assistance phone, and sends me an email at 4 am saying I’m not being considered. Thx!

I love the drive up option when Im in a hurry. The service is always fast and friendly and its one less trip in and out of the car on a busy day of running errands!

While we love that there is a PRIDE section in Target stores, we dont love that the sizes stop at 2x, and even that is difficult to find. For a place that claims to be inclusive, your stores are not inclusive of larger folks.

How fast and quick the process was once I pulled into the parking lot and chose curbside.

Yuli and Lyle were very helpful and kind. Employees always greet you when you walk in. Very clean and neat store. This is my familys favorite Target. Also, shoutout to Ms. Connie and the entire Pharmacy staff! They rock!

Anne M. Was awesome! I couldnt read my receipt due to low ink and tried to use the Nintendo code which was unreadable. She tried everything under the sun to make it work. Although we couldnt get it to work, she made it good and just ended up returning the item. I really appreciate her and all of her good efforts. Thank you Anne!

They are fast and have a lot of products.

It was quick and easy, no waiting in line bada bing bada boom!

Great stuff always.

I was able to find all the products I needed at Target.

I have shopped at and loved Target for years but was very disappointed tonight with the pickup order I received. It was incomplete and incorrect and unsatisfactory. I placed the order because Im in the hospital and needed some items during my stay. I plan to call the store to see what the problem was with this SMALL order and why I was still charged the full amount for incomplete and incorrect items.

The order was ready for pickup very quickly and the employee was very friendly.

Super easy! Drive up, check in and they bring out your order!

This is a nice location, well stock, clean, and friendly.

I dont typically do these but my experience today was better then I expected and certainly the best Ive recieved during the recent pandemic. Most people have been rather beaten up by everything going on, my self included. However, at checkout I was greeted with a welcoming and smiling face. It made my night! Anne was cheery & made me laugh a couple of times while ringing up my things. I was debating between this Target and another near by, and I am certainly happy to have chosen this one. Annes customer service is exactly what I expect when going to a target & truely rare in todays world.Thank you Anne for the exceptional service! Target has a great member on its team!

The employees are weirdos. Some young kid working in the womens section kept staring at me like he was in the Twilight Zone. The employees need better etiquette and customer service training. Wont be patronizing this unstocked store again. Back to Walmart.

Target is by far superior to Wal-Mart. They have competitive prices and great customer service. No haggle returns. Great service by my cashier.

Because they actually had a baby registry bag

I went last minute the day before my daughter’s 4th birthday to put in a cupcake order. The next day I picked up my order. Certainly impressed you would never think I had only spent about $20 on these gorgeous cupcakes. The taste was just as good as the looks as well!!!

Wow, wow, wow! GREAT Target. Went here because they were the only store carrying Pacificas foundation and other cosmetics. Several rare brands not available at other Target stores. It was clean and well organized and they were stocking while we were there. Great store.

I didn’t even have to park, met the associate at the door and she put my order right into my car: super quick and easy!

Very clean and great place to shop. Good and helpful customer service as well.

Aren’t enforcing the mask mandate anymore, saw at least 12 customers without a masks (yet they have employees and masks at the doors). As someone who is immunocompromised with cancer this is very disappointing and frustrating. Do better Target!!!

Open for business while taking care of customers during Wuhan virus crises. See photos of signs and cleaning cart handles. Staff was wearing masks. Not very many in store on Mon morning. Easy to keep ones distance. At check out we were able to put all our items with bar code up. Clerk than just scanned everything in cart. Hands free and less chance of getting virus.

The ordering online was easy, and pick was fast and quick

Waaaaay better than smelly Wmlrt

The selection is good and the sales staff are always so helpful.

The service rep was really helpful and helped with the heavy order into my SUV

Clean store. Friendly staff

I found something on your website that said it was in stock at a store 15 miles from me. I drove all the way there, but couldnt find it. I looked for an employee but they were all busy. I started to leave, but then saw the red phone and used it for the 1st time. Right away someone came out of the back and helped me find what I was looking for (yall had about 10 in stock, but they werent on the floor). I left as a VERY happy customer!

Im a disabled veteran who developed breathing problems while serving active duty in the United states Army. I was wearing a mask covering my mouth. I left my nose uncovered, so I can breath.Long story short, Jacob works in the electronic department commanded me to put my mask over my nose. I told him no with an explanation. He told me again to put my mask over my nose. I told him that I was going to buy a TV, but I changed my mind. He says, Good I didnt want to serve you any way. He totally took it PERSONAL that I wasnt properly covering my face they way he wanted me to. Im hoping upper management adjust his attitude.

Cashier was super friendly. I was able to get in and out quickly. I stopped staff along the way to get some direction on certain items and they were just as friendly.

Fast and convenient

Easy to find the TV I was looking for. It was in stock. Ordered and picked up within 24 hours.

The staff is always friendly. There was a guy (with a nice beard) that was greeting everyone and asking if they need help. It just felt different (in a good way)

Via the app, I used the Drive Up option for delivery for the first time - it was WAY easier than I was expecting it to be. Very functional and quite the time saver!Ill definitely be using this again.

Great shopping experience! The cashier Linda was great! Friendly courteous and engaging. I had to ask her name since her badge said new employee! She was great!

This was my 2nd time to use the Pick Up option at Target, and it was just as smooth as the 1st time. I LOVE how easy it is, and how fast the process actually goes. Thank you so much for a pleasant experience, and I WILL be making this a habit!

I enjoy shopping at target because it is organized well, has quality products and great staff

Bryan in costumer service was extremely helpful to me! Thank you so much

I love Target! This supermarket has a lot of good stuff. A big variety of foods, a lot of fruits and vegetables. It is the best place to buy toys: because of good price and huge assortment. Nice clothes, especially for children. You can buy here pay everything! And you dont need to wait delivery:)

This Target sucks. Nice location but never anything in stock.

The awesome service provided by my sales associate David Olazaran . This young man is a credit to our youth of today with his kindness and patience for an old lady who is learning cell phone functioning. He treated me with kindness and respect and I appreciated ALL his help and explanations. He went above and beyond regular sales work.

Good shopping there

Great selection, good quality, clean, bright store, and store layout that makes sense to me and is easy to navigate.

I love this Target but I’m very disappointed this store did not carry the black history collection this year. I’m not sure if this is due to the demographic but there are plenty of black customer’s who shop at this target faithfully that would have appreciated it. I really wanted to purchase a book for a child’s birthday gift here but left feeling frustrated. My mother lives in Arlington and the collection is available at the Target off of Eastchase of course.

Love this target! Always find what I want and more. This very nice and sweet employee named Sharon has helped me on several occasions find exactly what Im looking for 😁🤭👍🏻.

We love Target because we can find everything that we need in one stop. The employees are always available and friendly!

Clean store, good selection, friendly helpful employees like Dana the cashier, shes wonderful !

What can I say, Target just doesn’t let me down when it comes to customer service and prices. There’s a variety of stuff to get and I personally like the clothes because they seem to last pretty long depending how you wash it, but this location is pretty amazing and I would totally come here again. I’m always going to different targets because none of them are close, so I just go where it’s convenient

Prices are kind of high, but customer service is good.

I did the drive up/pick up service at this target and it was the best. Ordered everything online. They emailed me once my order was ready. When I was ready to pick up my items, I simply clicked the “on my way” option. I parked in the drive up space, and my order was out in 2 minutes, maybe even less. Great experience!

On 5/31/19: I originally was using the self check out. I was going about my business, scanning all my items when an employee out of no where just came and tapped my screen said “type in your number to save 1% cash back.” And quickly walked off. I didn’t even get to see the person but was left with a screen I couldn’t get rid of. I finally figured it out and closed it. She/he walked back and proceeded to say “I guess you don’t want to save.” And quickly walked off again before I could even look or say something. I was in shock about the rudeness only I was receiving. The customer waiting in line couldn’t believe it either. I went on to use a gift card and my target app to finish paying. An error message was giving and the employee quickly approached. She/he said I HAD to upload the gift card to my app in order to use it in this transaction. I said to him/her that I’ve never had to do that ever before. He/she said “well if you know better, then do it your way.” I was appalled and very close to losing it on this employee with the door knocker on his/her nose (pretty sure nose piercings might not be in the dress code.) I tried to upload my gift card to my app with no way of knowing. Meanwhile the line is growing at self checkout and this employee was no help. She/he finally came back and tried to take my phone out of my had to do it themselves. I said that I got an error message on the app. She/he says that I can’t use my gift card and to just pay with my app. I obviously refused. I told her she/he needed to get someone to help my at another checkout because I felt horrible for holding up such a big line. She/he got a lady to help. She asked what he happened. I let her know the whole story and she said she would get with that employee because none of the info that was told to me was correct. She apologized for the frustration I had to endure. I really appreciated her time and effort she made to try and make it right. Unfortunately, after walking out, I realized that one product I had purchased was scanned two times when I only got ONE. Of course after spending almost 20 minutes checking out, I was not going to go back in there. It’s very upsetting that after this whole trip to my favorite store, I had to encounter such a rude and mean person at the end of my trip. It left such a negative impact that I don’t even want to return to this location. And I hate that after all of that, I was charged twice and paid more than I had to for something I never purchased. Very very upsetting.

I am always able to find what i am looking for.

Ive always had a great experience with Target and love the online order pickup. My items are always ready fairly quickly after I make my online order. Thanks..!!

WORST MANAGEMENT EVER!

Visual appeal of the store, quality bags, more places for shopping carts in parking lots

Customer service! An employee went above r and beyond to give excellent customer service at the location I was at! He approached me in a respectful way, and checked me out with no issues!!! Also, he went above and beyond to make sure I was satisfied with my payment of purchases!!!

It was ready when I got to the store.

The store manager Eddie was a huge help very kind and courteous. He was able to help locate a item at a different Target for me.

Got in on a great sale on bras buy one and get the second one half off. Way to go Target.

Love target but your employees attitudes suck and act like if you ask them to look up something or even ask a simple question the irritation just shows on their faces. Like sorry? I believe it is part of your job description but ok.

I love this store. The location is convenient and the people are friendly!

Excellent service and a large inventory

So easy. Instructions easy. Notifications helpful. App easy. Prompt service. Pleasant employee. Good stuff & keep it up.

Easy, safe.

Wasn’t a fan of the racist energy around here. From getting stared at with judgement when shopping and followed for a while...to almost getting hit by a car due to some white man not wanting to yield to pedestrians. Aside from that...super long lines due to only three checkout lanes being open and the self checkout was long as well.

The ladies (Mimi, Jenna, & Tamara) in the dressing room are exceptional!! They went above and beyond to help me find a swimsuit in my size from the back. Its difficult to find genuine and friendly customer service people now a days.

Edit- after calling corporate the store has done much better on keeping carts out of the parking lot and keeping the front of the store clean.Trash cans in front of store are always full and trash all over sidewalk in front of entrance. Also the carts are always all over the parking lot and cart stations are full to the max. Seems like they need to teach their employees on how to pay attention to detail.

You guys are great!!! Best delivery service ever!

Able to order product for fast easy pick up. It was easy.