They always have same answer we dont have parts... You can visit here just for oil change thats it.. behaviour is also not upto the mark.. I wont recommend this place to anyone...

Very very very bad service center.Pls dont go this service center☹️

Good showroom of Bajaj in Patna

Lutera with bad service for top end bikes like rs200

Nice bajaj showroom in kankarbagh opp kumhrar park. The employees here are helpful and friendly nature. They behave properly and try to solved all queries. Showroom structure is nice and spacious. They provide a proper service to the customers. Its nice to purchasing here

Good bajaj servicing centre.. good and trained workers.. polite and friendly staff members.

Its Good service by bajaj

Good service centre.All people are humble and polite.

Good showroom in kumhrar

Authorised service for bajaj.Pros: mechanics are good and helpful.Have around 7/8 ramps for bikes.Cons : parts are not available.Poor people/customer management.I visited for a running job a simple oil change and it took more than an hour as I have to run from one place to another to get things moving.The same oil change takes me a maximum of 10 minutes in pune. So comparatively poor service.

Employees are in service department except Mr. PRINCE misbehave with customers.

Nice staff behavior and they will give you good discount also.

WORST DEALERSHIP EVER.I purchased Bajaj Pulsar 150 last year in November.(8106)I was supposed to get my RC(Registration Certificate copy) in 90 days but its been 90+ days and I still dont have it.On contacting them regarding the issue they behaved UNCONCERNED and talked RUDELY which clearly showed their UNPROFESSIONAL attitude towards their customers.They will behave appropriately with you till you are their POTENTIAL CUSTOMER or purchased from them and after that you are on your own.They told me to go and look for it by myself at RTO(Regional Transport Office).I went there and asked about it and guess what they told me.The dealers havent send the required documents to them. Its missing.Then again I contacted them to make them aware of the situation but they just dont care.I even contacted their manager and he assured me that he will do the NEEDFUL as soon as possible.But now he is also not responding to my call.He is just stalling time by saying we will do it tomorrow.Every day I contact him and his response is the same : We will look into the matter and inform you tomorrow.So, if you are planning to get a Bajaj vehicle go for it but surely NOT FROM EXCEL BAJAJ.Clearly they are WORST BAJAJ DEALER.

Just Okay. Staff behavior is good, knowledge & expertise is medium of mechanics, not disappointing service but also not whelming.They are good, they just lack complete knowledge.

Ktm also available.

Insurance claim work is very slow here

Friendly staff members, huge place customer flow is a bit low that may be due to covid but overall it is good.

Employee is very crude and service is worse

I am working as Officer in SBI at Patna LHO. My Bajaj avenger was booked for paid service on 24.10.2020. Starting problem is only reason to book the vehicle. From that day, I visit to Service Center, Kumharar, Patna. Today i.e. on 28.10.2020, they have not called me whether my bike is serviced or not. The service of this centre is poorest at Patna. After this I will never visit.Om Prakash Prasad.

Guys I would recommend you to buy any bajaj bike from this branch, services are amazing and hospitality is good too.

Service was good but didnt ask for tea or coffee

On line booking option should be available to book service slot. It would be better.

Ok

Hh

Very Bad

Worst service centre cause they dont take any responsibility for any guarantee or warranty of bike parts ,battery. I have pulsar 150 cc twin disc brake 10 month old, its battery is completely dead,handover this last 05 of oct that time they said after one week you collect your battery but they said they take more time to exchange this

Not a good place to Service and spare.Its technicians are just mechanics.They make your good looking spare parts worst in terms of looking and They make unnecessary spare parts change to make business and profit for themselves.They get commission on sales of spares so they always been intended to change your spare parts even those function correctly.So Its Horrible place ,I recommend never go to this Excel Bajaj Service center at Kumhrar location Better you hire local mechanic.

Irresponsible technician.

Bad experience with Excel Bajaj....

Worst servicing experience ever experienced today.... In shortly its a jolly time for all staff and technician... nobody cares about their customer

Staffs behaviour with customers is very bad, service also very bad. Bad management.

Behaviour of there labourers are very bad.. they work slow like a turtle.. bad experience..

Nice and wide ambience.

Good

Nice

Overall a nice experience. They appear to be understaffed and hospitality of this showroom can be improved. But services are hassle-free and satisfactory

Behaviour of some staffs are very bad.

SHOWROOM _ THEY DONT HAVE SOO MANY BIKE, THEY DOES NOT HAVE ALL VARIANT, ALL COLOR. THEY ARE BUSY ON MOBILE PHONE. THEY DOES NOT RESPECT THEIR STAFFS.THEY SWITCH OFF THEIR SHOWROOM NUMBER.WORK SHOP _ MECHANICS ARE GOOD. THEY DOES NOT HAVE ANY SPARE PART. WASHING IS NOT SOO GOOD AND THEY DOES NOT USE ANY TYPE OF POLISH OR WAX.

Buy here

May its good service provider

Very bad

Very Bad Showroom in the PatnaAjay Singh the boss of the showroom is very bad person.he does not respect customers .

Cashir behaviour is not good but other behaviour is good.

Best service center for Bajaj Bikes.. . But little bit costly. No discount on Accessories

Good services but they does not use any polish after washing vehicles.

Great if you want to chit chat... Or else much of time spent wasted bcoz of slow service. As far as bikes concerned they have collection.

Please have an exhaust fan.That was so bad feeling inside the showroom.Or may open some glasses!Other things are good.

Worst service and staff...bike is available in other showroom of patna but they kept me waiting for 20 days for bike delivery and refused to refund by booking amount so that I could buy frok other showroom

Excellent behaviour of staff

Too ghatiya service anyone employees and technician dont have manners only own priority will shown not customer priority will be given

Nice staff all salesman

Faltu service

Good

Not very good service but price low

It is a nice place. I feel best here.

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Bike not available we have to wait a lot for our order

Not satisfied with the service.

Services isnt good...

Worker are good

.no attention from assistants and manager..whenever needed any parts it is not available...servicing is good but took to much time... no customer care

Satisfied by service & good behaviour of staffs.

Not satisfied... Not washed bike properly... Will charge you for chain lubing Rs 187.. They dont take customers word seriously.

Awesome service and showroom manager is also very good(KTM)...

Good collection of bajaj sports bikes.

Good and cooperative people, worth servicing your bajaj bikes here

Nice hotel

Not satisfied with service I have bajaj avenger 220 cruise last week i had serviced my bike here but they done nothing.

Nyc place to visit here nice customer satisfaction

Better service and good behaviour of staff

Good service centre for Bajaj 2 wheeler. Satrughan Sinha ( the manager ) is a very good and kind person.

Nice showroom with all bikes n prompt service

Very poor services

VERY BAD BEHAVE NOT A RESPONSE MAILTODAY MY TECHNICIAN NOT COME YOUR HSRP ARE NOT AFFIX PENDING!MONIKA SINHA5-9-19

Lack of spare parts. Rude behaviour of the staffs. Workshop not recommended.Well the showroom is fine.

Not bad but best

Staff is good ..but work is really slow

Not supporting agents . All r busy in his/her work . They show all the bikes by his fingers sitting in one place.EMI loan agent is also a fool guy he dont know any thing extra about bank loan or transaction. He just know how to calculate EMI for 20 months.. Nothing else.Please make them learn how to deal friendly with customers.

Cheap service. Only 1 worker is good like professional.All are rude...

Not good

Bad service

This bajaj showroom does not give good service

I am satisfied

Poor service quality

4 star only for arvind

Take more than 2 days.. Shortages of mechanic, spare parts

I bought bike from here , in first service i had handle problem that it goes left in free handling, after describing to mechanic its not solved by him, it need a well experienced to solve it.

Awesome service....m totally satisfid

Well maintained bike showroom.

The rotor of my bike was broken, it costs around 500, they opened the engine of my bike, changed the block, piston, rings, charged for crank repairing, changed the timing chains, engine bearings etc. and cheated Rs. 13000.00. Next day morning I found the engine chamber was leaking oil. Now, again they will charge for packing, engine oil and labour charge. My bike was used for only 40000 kms approx.disgusting

Friendly people here

Good Bajaj showroom and service station

Very good showroom for Bajaj

Nice service

Good showrooms Patna

Very good response.

Very coprative manager kundan sharma

Nice place

Very nice

They are open 7 days a week.,this is the only bajaj service station in this area, the next is in at least 2-3 kms awayStaffs are friendly but the only downside is they dont have a huge inventory for spare parts.