Mix experience in terms of service.First I made many visits for my airpods problem..later they sent it for swap. Only single piece.Then after collecting my airpod case .. I realised it got many scratches on the body..and battery was full.In return battery was low .and got plenty of scratches on body..Condition from new went to scratched body.
Unicorn is authorized seller and service/repair spot for Apple.The store is amply stocked with latest products from Apple but if you are looking for accessories for your older Apple products, they are simply not available or they can provide guidance about from where it can be arranged.The service/repairs are costly. They can make you uneasy upon hearing the repair cost. Sometimes you have to make multiple visits to get your issue sorted.i recently had issue with my phone for which they charged and still the issue was not solved. I had to get it done from an outside vendor and that too at a very nominal cost.
Well organised service center and the technician did a good job. I got my laptop repaired in less than 24hrs. Staff was also good. Waiting time can be improved. Overall satisfactory experience.
The best advice and service provided by Mr.manish minhas . He made my Day.... Unicorn needs more man like you brother. God bless you...Thank you!
Good service very nice staff but slow
Purchased iphone xr & iphone 11 from unicorn patialaVery impressive staff specially manish !!
Helpful staff who go out of their way to get your issue resolved
Purchased Iphone 11 from the storeStaff is so cooperative and services are enough good by the staff
BEST APPLE STORE IN PATIALA AND STAFF IS TOO GOOD.
Good wayall type of iphone accessories are available here
Excellent , Service. The problem was handled timely and professionally. The other service centre quoted 2-3 days whereas here the work got done in 2 hours.
Best store ever visited , excellent customer service and support
Educated staff well done staff
2 stars only for Uni companys policies applying for service. They cant handle your high end product for service just bcos they havent enough tools or acccessories. They are selling expensive products but their service centre is not fully equipped.Working staff is good enough & Co-operative.
Cooperative and helpful customer care with prompt response
Great experience 🙂I love apple watch experience
Purchased iphone 11 , great atmosphere really liked
Very well behaved and professional staff...
Good customer service, cooperative staff 😇😇
Official Premium Store of Apple, Here you can buy all the apple products and even browse them easily. During covid the place is fully sanitised. The staff is also very friendly. The inner atmosphere is very calm and gives an premium Aesthetic look. If you want to buy Products of Apple. This place is surely made for you😊
For buying any apple products in patiala
Without a doubt the only option to buy Apple products in a comfortable and elegant place in and around Patiala.
Keep on changing their wording on phone something else on store something else
Rude experience customer service is not good at all. 👎🏻👎🏻👎🏻
Such a beautiful place for apple product
Blissful aura.
Friendly staff well done team
The best advice and service provided by Mr.Manjinder Singh . He made my Day.... Unicorn needs more man like you brother. God bless you...Thank you!!
Untrained staff for queries through phone call. Moreover the sales person in unicorn Patiala showroom (name is Ankur Narula, maybe) is rude and sort of taunting. Because when I enquired about iPhone 12 Pro Max’s and AirPod’s price, he replied in a taunting tone like it’s beyond my reach. I bought it next day though. He was very unwelcoming on the day of purchase too. I enquired about finance options but he was very unwelcoming and rude. I’ll definitely buy Apple products from some other retailer but not from here. Rude Behaviour is absolutely intolerable.
Very good showroom for Apple products.. iPhone, MACBOOK PRO etc. Good staff also..
Best experience. I bought macbook air in august and recently bought iphone 12 on 31st October.. The service is excellent and Specially ROHIT is a wonderful person to have a conversation about the products .. Totally satisfied and overwhelmed with their service 🥰
Excellent staff excellent service
This place was amazing. Excellent service but payment confirmation speed was a bit slow as per todays modern online generation for payment
Staff behaviour friendly ...
Bad management dealing towards customers is not good will not prefer any one to buy from here
Seriously wonderful experience
Great Staff, good service
Good service at all
Great experience 🙂🙂
Great dealing
Low costumer fath
I m not satisfied with the staff, i ll give one star
Nice experience
Rates are too high u can find cheapest from them in the market
Worst customer service. Bad dealing with customers on call, although one of the employees was very polite when visited personally.
Great Experience
Lack of management, I had appointment through official webiste but when I got there the system was totally different and I had to wait 45 mins in order to get inside the service centre. Thereafter another 45 mins for my turn to meet the service centre employee. She took 25 mins to submit my watch, dont know what she was continuously doing on her mac. After spending 2 hours they called me next day saying my watch has been repaired and what they did was update iOS. The issue with my watch is as it was before, but I will never complain to them about it because its equal to banging your head on wall.
Seriously superv experience
Excellent service
Staff are very poor communication skills and rude behaviour with customers and zero sense of responsibility . If the behaviour doesn’t change, I am sure the outlets are going to shut up very soon !ZERO SENSE OF CUSTOMER SERVICE AND SENSE OF RESPONSIBILITY !
Lacked in service area.. otherwise cool
Great staff
Good service
Nice
Superv staff
All apple product available
Very bad behaviour of the coustomer executive Jyoti. Worst experience ever in an Apple store.
Just had my first visit in the store. They are totally very unwelcoming and if you are new to product they don’t even bother to guide you about the features and specifications. No customer friendly and no customer value. Very disappointed.
Good service
Very Bad behaviour of the coustomer executive Jyoti.worst experience ever in an Apple store.
Worst staff for service centreThe only thing they know is to update a software even for a hardware issueNd new staff don’t even know how to pair a watch.
Get all iPhone products at one place
Very bad service quality. They don’t pick up the call.
The best and reliable place in the city to buy Apple products.
Ok
Bad services
Very rude staff
👎
Worst experience with patiala apple centre. I iphone was stuck at apple logo and i went to repair my iphone 7 plus at so called premium apple store. I was told that they will send my product to bangalore if it is a hardware issue. they provided me job sheet and told me that they will call me after 2-3 days. On same day a technician called me and told that they cannot debug my phone as they were not able to open the iphone. Due to the negligence and inexperience of technician the security screw was stripped. They refused to give me any warranty and even bangalore managers were very rude. They were not ready to admit their mistake. I lost hardware and software warranty.
Nyc
Dont go there for any repiar works, if your iphone is under warranty better go to chandigarh or any other repair centre, they will destroy your phone
I just bought iphone x staff is very good
The worst centre i have ever seen. U guys have listened that ur phone will get lost warranty if u repaired it from outside . But did u guys ever experienced that u r loosing ur phones validity by taking ur phone into this worst service centre??😹😹. It happened to me here. So beware of bring ur phone here for repair work especially if its in warranty.😂
Shouldnt have lied to me that the tempered glass is anti glare for my i-pad. It doesnt take much IQ to understand the words ANTI and GLARE.
😎
Excellent explanation
Apple Store UNIWORLD PATIALA IS ONE OF THE BEST APPLE STORE IN PATIALA WHERE YOU GET 100% BEST APPLE PRODUCT
UNIWORLD PATIALA IS ONE OF THE BEST APPLE STORE IN PATIALA
Very bad service in the apple care even they talk very rudely.....everyone plz dont go there ....and not solve the problem....
Good
Unresponsive staff.
Arrogant staff , pathetic after sale support from technician and illiterate people. Better buy your product from anywhere else
Excellent service
Showroom for Apple products
Very bad experience , went for repairing but they were unable to open the phone and refuses to give warranty. Dont buy any material from them.
Poor support from repair team. tampering with my iphone by technician caused warranty void
Thanks to apple this is actually apple store when you go to the store you feel like wow
Worst place to buy iphone
Good experience of buying Apple products
Poor poor poor
Excellent service, one of the best experience at the apple store
The best and authorised Apple Store in the town.
Fine
Staffs are rude , and not interested, I have been associated with apple from last 8 or more years but never found such bunch
I want to say emi is available
Perfect place to buy apple products
Amazing staff
Gr8 staff very friendly.