Could be better... Service is not great. Specially if your buying a new car or used car.

Забронировал по телефону, приехал из Томска, отдал свою Тойоту по трейд-ин, добавил и уехал на Аркане редкой комплектации Пульс, белого цвета с чёрной крышей. Всё как и хотел!

Обратился в Автомир (Новосибирск) по рекомендации друзей и не пожалел об этом. В настоящий момент в сети очень много негативных отзывов о работе автосалонов, причина тому появление на рынке серых диллеров. Чтобы проблем не возникало обращайтесь к официальным диллерам, таким как Автомир на Петухова в Новосибирске. Большой выбор авто в наличии, как новых, так и с пробегом. Автосалон удобно расположен, не составит труда подъехать к нему для гостей города. Вежливый, приятный персонал салона располагает к себе. Особую благодарность хочу выразить Андрею Канарик, менеджеру автосалона. Андрей помог мне с выбором авто, предложил очень выгодные условия по Trade in, все детали сделки доступно объяснил, оформил документы и всё время был со мной рядом, готовый помочь. Рекомендую автосалон Автомир, официальный дилер Рено в Новосибирске. А Андрею Канарик хочу пожелать всех благ и продвижения по служебной лестнице!!! Именно на таких сотрудниках строится успех компании!!!

Excellent car dealership. The work of managers is at a high level. Many thanks to Sergey Moskalenko for advice on cars and fast paperwork. Good luck in job!

I contacted Autoworld for the second time. For the first time, the impression is without delight. The second time he applied as needed. There were no other options. As if other people! I didn’t regret it at all! From visiting only positive emotions! Especially the specialists! Unfortunately I do not know the names of Pavel, Sergey (possibly a master), Roman (perhaps an expert). Friendly, attentive, competent specialists!

As for additional equipment, then Dmitry Sidorov immediately indicated that the choice was only mine. As a result, I chose only 2 special stages that I really needed, and the price for them did not bite.Evgenia Guliyeva was responsible for the financial conditions, she is very grateful for her help in choosing the best options, clarifying the nuances of the transaction and the terms of credit. We chose a program that provides CASCO + 2 TO on sooooo favorable terms (almost free =)). She patiently listened to our questions, and also helped with the registration of OSAGO.Finally, I received instructions from Dmitry Sidorov, wishes for a successful trip and a small present from the car dealership and, happy, but wildly tired, went home.Summing up: I ordered a car for the first time, and did not buy it from stock, I consider the experience positive, thanks to the employees of Autoworld Renault I was 100% satisfied.

Nice car dealership. Managers kindly told everything about the car brand, answered all the questions. We prepared the car quickly enough. Then he was invited to the TO. Moreover, it is free of charge for the promotion. Pleasantly. Thanks for the service. Everything was fine. I will recommend your salon to my friends. Im happy with the car.

I am very pleased with the purchased car and communication with all the employees of the car dealership. At the same time, I want to especially note the high professionalism of the manager of the car dealership, Igor Leonidovich Anikin, with whom I communicated most closely during the selection and checkout process. He turned out to be very attentive, erudite, provided comprehensive information on all issues of interest, gave very important advice on the operation of the purchased car and explained the stages of further cooperation with the car dealership, which are important for maintaining the good condition of the car. I will advise your car dealership for the selection of a car to my friends and colleagues.Tatiana Shpiks

08/12/2021 I bought a Renault Logan Stepway in your salon. The car is very good, there are no complaints, everything is fine !! I would like to thank the staff who worked with me in choosing a car for Dmitry Dmitrievich and Dmitry Sidorov. Service is excellent, friendly consultants provide all the amenities!

Классный автосервис особенно большое спасибо Прибыткову Сергею. Всем рекомендую.

I worked with a nice young man named Maxim, answered all the questions, even more)

A year after the purchase of a new car, MOT took place. The master inspectors are great. Asya was told and explained. The prices are reasonable. Work guarantee. If necessary, you can resolve the issue with a replacement car. Highly recommend. I will be served only here.

Passed TO-4. We made a 20% discount. There are no comments on the service. Qualitatively. Expensive.

Everything was clear and timely. We ordered a windscreen washer engine under warranty. I will come for a replacement.

We really enjoyed! Arrived on 26.06 at 12 oclock, at 19 pm left in a new car. I liked the work of the manager Ivan, quickly and everything to the point. With sales director Maxim, we made good gifts. Good job!

I came to Novosibirsk to buy a car! First ran into scammers. I didn’t want to leave not salty. Then, on the recommendation, he turned to an official Renault dealer. Cool! Irina worked with us, Olga helped her and I don’t remember all the names, I thank all those who remained behind the scenes from the bottom of my heart. I recommend to everyone who wants a pleasant experience of buying a car !!!

Acquired in May 2021, and AUTOMIRE updated Renault Duster. I am very satisfied with the service and organization of the sale at all stages. The salon did not break a single promise, moreover, the proposed conditions turned out to be even better than previously discussed. Separate and special thanks to the manager Sofya, who helped, supported, gave timely recommendations and did everything to make our purchase as comfortable as possible.

I bought a Renault Logan and was pleased with their work. Everything was quickly and clearly drawn up.Special thanksgiving to the deputy director, he personally supervised everything.And thanks to the personal manager Ivan Veretyuk for explaining everything clearly and more clearly to the further event.Even after 2 weeks, he personally called and asked if I had any questions about the car.Guys I advise everyone, auto show in Novosibirsk AUTOMIR RENAUIT

We bought Renault Arkana in this showroom, they are very satisfied with the work of the employees, everyone is polite, friendly and do their job perfectly. Special thanks to Sophia Spirina for her help in choosing a car and further making a purchase, she helped a lot, explained everything intelligibly and clearly, it was pleasant to be in the salon. We recommend it to everyone!

I didnt like it at all, they are trying to manipulate you in order to promote their conditions and make money on you, giving out so that they give you a huge discount.If you are thinking of taking a car here, take it without credit and send a trade-in immediately with these offersAnd now in detail:The cost of a car is 980 thousand per cashAnd now their great offer:We take a car from you and make a discount on a new car, give a loan and compensate with a discount on casco and insuranceSee how profitable - 600 cash + 250 for trade in + 130 credit (9k per month for 2 years, comprehensive insurance and life insurance included)) and that 980it is profitable, it turns out that for the car the average price for a core and a loan then it will be easy to repay a small amount, it seems everything is gorgeous, we understand in more detail it turns out not everything is as rosy as they draw.In fact, after the torture of the loan manager:The cost of a car in the loan agreement is 910 thous.600 cash +180 (appraisal of the car in trade in (price on drome from 200 to 300) + loan body 200 thousand, overpayment for 2 years about 25kin general, yes it turns out 980, if you do not pay% for the loan + minimum comprehensive insurance for 1 year as a giftAnd besides: we pay more than for cash, car loans are not more profitable than consumer loans, trade in is not profitable

I am very pleased that I turned to the official dealer Avtomir Premier for the purchase of my first Renault Capture car. All employees who helped with the paperwork (Dmitry Pochuev, Dmitry Sidorov, Nikita, Pavel) are conscientious and responsible specialists. We tried to help and did everything to make my dream come true. I wish the salon prosperity and good clients. Thank you all very much !!!

Three years have passed since Renault Duster was bought in this salon, four-wheel drive, gasoline, mechanics, volume of 2 liters. The car suits me and my family. There were no problems in the form of car breakdowns. Served only in Autoworld, passed TO-3. Service is satisfied. This time Alexey Shumsky received me, I am satisfied with his work, he is very attentive, he explained and showed everything. I think that after the end of the warranty, we will be serviced in this center.

I would like to leave my feedback about the Renault showroom in Novosibirsk - Avtomir at 87 Petukhova Street, namely about the manager Ilya Kazimagomedov. Buying a car (Renault Logan) did not take much time, as we arrived at the car dealership from Barnaul on 03/20/2021 at 5 p.m. We were very pleased with the attitude towards us, explained everything quickly and clearly. We were very pleased with the new cars !!! We are pensioners, we would like the administration of the car dealership to express gratitude to this employee, remain very satisfied. We will be familiar to recommend your car dealership.

We came from Barnaul for a typewriter, it was evening, a lot of people. Manager Dmitry Sidorov went out on his day off. to help us complete your purchase. We are happy with everything how we were greeted. as everyone was told, they showed us, they took us to a cafe, knowing that we were out of the way. Thank you for your attention, concessions, the correct adjustment to our desires!

I bought a car at the end of March, I am very pleased with the service at the car dealership. Courteous managers, friendly atmosphere, friendly reception! Pleasant attitude towards the client. Special thanks to Ilya Kazimagomedov for his professionalism. Very positive emotions remained from the process of purchasing a car!

I contacted about the next oil change. The guys are great, attentive, polite, everything is fast, clear and to the point. I am very pleased with the attitude towards the client and the results of the work. I recommend this dealership to everyone.

I was satisfied with the warranty repair of my car! The employees are polite and accommodating as always. High level technical service 👍

The order of work is the same, any consultation is by appointment, of course, this is not suitable for everyone

Irina, a consultant girl, did a great job)). Attentive, polite, explains everything in a very accessible way. Well done

On July 14, the regular maintenance of the Kaptur car took place. Everything was done quickly and efficiently. Thanks!

02/07/2021 my wife and I purchased a Renault Sandero Stepway, very pleased with the service. We are especially grateful to Ilya and Veronica! This is the best salon in Novosibirsk !!! Believe me, I know what Im talking about. Having visited many car dealerships, no one was so polite, attentive and understanding. This salon is interested in clients with different budgets. We wish you prosperity and new clients. Special thanks to Ilya and Veronica. Guys, youre the best!!!

Not recommended for visiting. Here, cars are sold at a price that is clearly higher than the maximum recommended price of the automaker. The price is 25% higher than on the official website of the manufacturer.

I liked the manager Irina very much, she is friendly, pleasant to talk to, attentive, answered all my questions, which indicates the competence and responsibility of the employee.

Qualified workshop mechanic. It can be seen that he is experienced and attentive.After t / o, the car immediately went better.

The staff is quite, like adequate prices. The problem could not be solved. Koleos, a glitch of the electronic handbrake.

Very like. High-level specialists work. They will always explain, tell, advise. And even coffee is brewed. Well done, keep it up.

Thanks to the specialists, they quickly carried out the diagnostics, without any delays at an affordable price

Hello, heres a visit to a car dealershipWe arrived with the money and waited for a consultant and no one called and came upDo your best while the score is 2

On May 3, Renault Duster underwent warranty maintenance. Everything was top notch. Thank you!

They inform about the progress of work, do nothing without agreement. I am completely satisfied with the center.

Good service, high quality. We will solve any issue. 👍

Its okay. Nice guys, helped with the problem.

We would like to express our deep gratitude to Dmitry Sidorov for his professionalism, patience and sensitive approach to clients. We are very glad that we turned to him.

The deception is complete and I dont like it. Therefore, I do not advise buying cars in the Auto World on Petukhova in Novosibirsk.

I constantly serve my car here. Great service. Great staff. I recommend!

I liked it very much, I would especially like to note the excellent work of sales manager Dmitry Sidorov, thank him very much for the high-quality and quick organization and execution of documentation for the purchased car

Tasty food at the local buffet and very rich coffee while the girls documents are drawn up to get a positive decision on buying a car Excellent service all attentive polite

I came to buy a car and they tell me that wait 40 minutes

Everything is fast and efficient. On Saturday we arrived for a test drive, on Sunday we left in a new car, handing over the old one to trade in. The managers are very helpful.

Clear and good. Clear answers of the master.The seals must be wiped with silicone in frost, otherwise the doors will freeze after washing.

Came from Omsk for Duster. He was deceived twice. The first time we prepared a car in a poorer configuration. It was explained by the managers mistake. Then, miraculously, what I asked for was found. The second time, after applying all the discounts (state program and on a loan), the price turned out to be more than without discounts. Didnt buy anything in the end. Accessed 28 and 29 August 2020 Phone 9270002

Service is not bad, no complaints. Today I passed the second MOT, at the first I bought myself an auto world customer card. Today I came to MOT, made a calculation, named the amount without a discount, then made a discount on todays promotion - a client from another region. I wanted to use the card, they said it was not needed, because she has a 15% discount, and for a 20% discount, they also did not explain that I can partially clear the points from the client card for maintenance. For THAT I paid in cash according to the estimate. The clients card received 508 points, but after a while, 2546 points were removed. I called the auto world, they could not explain why they removed the points. I went to my personal account, looked at the printout, it was written for additional equipment. Now the question is WHAT? If I was clearing according to the estimate for all the work!

I did everything promptly and at the level.

I ordered spare parts for Renault here, everything was in place in a day. They called me back. I ordered it through the website, it seemed to me convenient.

9 years ago I went to buy the first car, today it is the third car from Autoworld to Petukhova, pleasant service, thanks to all the employees of the salon, great fellows

I liked everything very much. Everything about is clear, all questions will be answered. You can feel the individual approach to the buyer. I would advise my friends.

Professional and competent employees, they eliminate problems. There is modern equipment. The car did not start, they carried out diagnostics, found problems with the throttle valve. They eliminated everything. Negatively - the cost of service is high, but there are discounts on the clients discount card.

Nice place, delicious food, nice cars.

Wonderful just the charms of the service, managers and cars

In this salon on the secondary appeared the car of interest to me at a very reasonable price. We came to see, but it was not possible - all the managers were busy with deals. I left my phone, the manager called in the evening and said that he was ready to show the car the next day, although not his change. We looked at it tomorrow, even taxied it. The manager gave a diagnostic card reflecting the real state of affairs, but it was evening. The deal was made the next day, it was a long time. Two hours inspection of our car, waiting and still waiting for registration (we are not alone with the manager), however, comfortable upholstered furniture, a TV with NatGeo, a buffet, free wifi help pass the time. Then they signed a bunch of papers, the manager brought the purchase to our old car, I overloaded something and said goodbye. By the way, during the test drive, an undeclared malfunction was discovered, but the next we did not find it. The score would have been higher if not for the long wait, but this is almost a tradition for salons.

Hello to all the owners of Pi ... dy! I want to share with you at the expense of warranty on paint (6 years) for Renault cars. 1. 6 year warranty for through hole in the back. 2. Warranty 3 years for bloating. 3. Warranty 1 year for warranty painting of the dealer. (If you have already applied to them under warranty, then they give a year guarantee for this item, not 6 years or 3 years) And if the car has traveled more than 100,000 km, they can generally send it. In short, warranties are again invented for advertising. If you bought a car from another dealer, then in your city they can send it to the one from whom you bought it👍 I went to look for a hundred with a painter. AvtoMir is not responsible for cars in other regions. Good luck to everyone on the roads of Russia and the CIS!

Everything seems to be fine, but I would like to be able to choose a complete set.

I express my gratitude for the professional help to the manager Igor Anikin. He explained and formalized everything competently, quickly and clearly. I will gladly recommend to my friends to buy a car in your salon! 5 stars!!!!

Nice dealership, friendly staff. I recommend

The worst service that I had to face when buying and subsequent maintenance of the car. On the phone they promise one thing and name the prices and terms for which you are guided, when contacting the place, everything changes: prices increase, discounts are not taken into account, terms and conditions change for the worse for the client. And it is very unpleasant when they promise to call back, and do not call back, and each call needs to be repeated to a new manager, and then repeated for the fourth time on the spot and each time to hear something different. Before that, there was an experience with Ford and Kia, there was no such outrageous attitude anywhere.

Not a bad interior, but in my opinion, the prices are too high, the lineup (equipment, color ..) is poorly represented. The Altai and Kemerovo regions are much more interesting. In Novosibirsk, the demand is higher, you dont have to try hard, they will sort everything out slowly.

I changed the pads. We discussed everything in advance, the deadline, the cost. It all coincided.

We went to the trainees, one of them sent us to the trainee, the trainee said: well, take a walk, take a look ... In general, the attitude is disgusting

Such a center. Once again, a jamb. I ordered a cap, verified that the order was correct. The wrong one came, and I also turned out to be to blame. We agreed for a long time until they admitted that it was their fault. But there is no cap and again wait. Issuance took an hour. An empty hour. Arriving, you definitely need to stock up on time.

Its ok if offered tea or coffee would be nice.

The cars are new and used. Special thanks to manager Nikita. Helped with the choice of a mileage car.

You can safely look at the cars, sit in each one. If necessary, invite a manager, get advice. There is no unnecessary fuss and obsession.

A good company, service at a level, though somewhat slow! Thanks to the seller Ivan, he explained everything, told, showed it. I recommend it to everyone!

Good day! I wanted to share my experience of contacting this Renault salon. I went to the site and picked up the car equipment, the price (I think thats it) on the site left a request waiting ... the manager calls his name is Alexei Prokopenko, the first question I asked on the phone was the availability of this car and the reality of the price on the site with the actual in the cabin, the manager convinced the price is real and the car is in the cabin. (the terms of the purchase were discussed by phone and I’m not going to come from the city of Belovo to pick up the car on 12/21/19 or 12/22/19). I take money and fly to them. in the salon upon arrival it turned out that that manager was not in place (oh well, I came to the salon and didn’t take it personally) another manager said that this car turned out to be gone! but there is another but more expensive already at 200k r I began to look at the equipment (yes, it is richer but a lot of superfluous and unnecessary) then it turned out that there are no TCPs for cars, but there is another equipment and it is even more expensive! Then I found out that the loan is not given at the percentage indicated on the site and not the one that the manager said on the phone! in general, the DECEPTION was very upset at every step, do not believe what they say on the phone and write on the site !!! the truth can be learned only upon arrival and it will be far from expectation. In my case, at 289k rubles. ps (to use or not this salon is your choice but I do not recommend it. but since you decide to come in person and read everything that they palm off to you even in small print, and even better, come with a lawyer because they have no trust !!!

Salesmen work with a bang !! Traveled 4 car dealerships, this is the best service!

The work is not done badly! I had to wait a very long time! The car was picked up at 10 oclock and returned at 16 and there is no normal waiting place!

I constantly check my car here. The service is excellent. Good specialists. There are no complaints about the quality of the work.

I always serve my Duster at this service center. There is always a pleasant and cozy atmosphere. They do everything on time and in good conscience. Very pleased with the service and courtesy of the staff. I recommend Renault owners.

I also filled the air conditioner on the duster, no problem, everything works.

I contacted with a warranty question. They all decided in my favor.

All perfectly

Found in this cabin suitable for me cars with low mileage. I liked the managers consultation, showed the car with great willingness, interested. I didn’t find anything serious on the car, it corresponded to the description that the manager told me by phone. I go a week until everything is ok.

Good service, attentive attitude, friendly staff, Bravo !!!

On February 4, he bought a Renault Duster in this salon by trade-in. Of course, I wanted my old folk to be rated higher in cost, but made a good discount on the new car, so that’s what happened. I was satisfied. There were no problems with the design.

Normal service, there are cons and pros. Cons - washing, prices, long repair. Advantages - quality, everyone fulfills, gives recommendations, pleasant staff. For myself, I found more pluses than minuses, the decisive criterion is quality. Therefore, I appeal here.

Good day.I want to thank Stroganov Cyril.He succeeded in the fact that now in many salons there is no-to organize the sale of cars with the maximum service from the salon. This is a consultation (competent clarification of the client’s needs), and the execution of the necessary documents (the staff stayed at work until 24h to give us the opportunity to complete the transaction at a convenient time for us), and this is a discount granted to them from the salon. In general, I do not just recommend it, but RECOMMEND !!!

The service is generally good. Only in the client area is one chair broken. After a quick wash, the dirt and dirt remains on the machine, if it is washed for a couple of minutes, it’s cleaner, but still, why do you wash these excuses, what’s technical, how about taking care of the client. Let only from above, but a clean car will be. And the acceptance later began, it turns out we arrived while they waited, and the car drove straight for repairs in an hour plus 3 hours to walk us. Accordingly, we need food, and the dining room where we were led was hellish, such dirt in the 21st century as could have remained. A clean salon and such a tryndets, but what if they come with children? How much has already gone? Sticky glasses, molten cake and dirt everywhere are solid.

A dream come true - I bought Arkana! Of course, it is impossible to refuse all special stages, they set in advance. And if you take on credit, the bank requires insurance.Inside, all are so helpful and friendly. The manager is very considerate, attentive. Everything is so cultural, clean. In general, I am satisfied with the purchase!

My friend advised this dealer, she has been contacting for several years. Always very happy. And I decided to buy here last year. I am pleased with the machine, the work of the employees, too, all well done, I left a thank-you note in the review book in the cabin. They worked very cool, helped me decide on a purchase, made the deal as convenient as possible and issued a trade-in. I am very pleased, I will be served here too.

Many managers, many cars. But the most interesting are not available.

The expectation did not coincide with reality. A test drive was promised, but in fact - there is no such opportunity and was not.

Everything is fine. MOT is carried out as it should, tire fitting and wheel alignment are done without problems. Prices, as elsewhere, are high, there are profitable promotions.

Horrible after-sales service. Chemists at every step .. refuse to accept the elimination of deficiencies without costing .. so that later they can pay for a paid repair .. The manager is generally not adequate, carries some kind of heresy instead of a constructive dialogue and escapes right during the conversation ... It’s sad that’s why only this rating ..

We arrived in September to buy a new VW. Not a single manager came up. I do not buy a new car every day, because I do not know how this happens, but I was expecting a consultation. As a result, she herself looked at the exposed models, no one even came close.As a result, they took the money to Nissan, where at the reception lovely girls met with a smile.

A year ago, I decided to be serviced by a dealer, replaced the oil on a stock, additionally reflashed the car, was satisfied and decided to change my good service station specializing in Renault. The next time the treatment was subsequently unpleasantly surprised, he came to the running gear diagnostics for a symbolic price (300 or 290 r), after this diagnosis the problems were found: timing - to leak onto the roller, later after operation it turned out that fogging after cold weather, front and rear racks, rear racks brake discs, in general, offered to repair and at a discount for work and parts exposed 120,000 p !!!! Of course, the lure, but this is an official, is it really that the brand is secondary to divorce. Later, as I wrote, everything is OK with the timing, the rear brakes go through another 2 seasons and are replaced, replaced only the front struts for 10,000, since one really flows ....

What can I say, after our Tomsk dealer ordered a long life, I only serve here. I have to drive almost 300 km. You can certainly go to Kemerovo, but because bought a car here, then I go to them. The dealer is a dealer, service prices are too high compared to a garage or non-branded service, but perhaps its worth it. The guys are imprisoned on Renault and that’s it. Just a huge selection of cars in stock, they will pick up for every taste and color. All with TCP, no expectations. Fast enough design, a couple of hours and youre in the car. I will separately recommend the master-receivers - Alexey and Vladimir - everything is clear, understandable and without unnecessary troubles. In general - I recommend.

While the car was being serviced, I drove a new Duster.

I did the MOT here - the service is good, at a price similar to the rest (except for all sorts of garage offices). The staff are very polite! The master explained everything, told, made recommendations that in the near future it is still worth replacing!

The second time I come across this salon about buying trade in cars. The attitude towards customers leaves much to be desired.

Thats really really the place where everything is commensurate with your wallet .. The choice between a new foreign car supposedly of European quality or a passing Japanese one .. The price tag is about the level, but there is a huge difference in quality .. No, not huge, but colossal .. The Japanese bought with auction and a minimum of a year or two do not remember about its repair, in that case if you spent a full diagnosis at the very beginning .. In the database of the same reno-nissan lot of negativity ..