My consignment was 70 kg from Kolkata to noida with home delivery . They took 5 days in road shipment and now my parcel is lying at their sector 5 office for past 3 days.The numbers provided on slip are mostly invalid. Very poor service.
The company is good but the staff is not good because the staff demands something extra.
- Pathetic behaviour of the staffs..- Pathetic handling of parcels, literally throwing the packages while loading/unloading..- Hidden Charges
Pathetic response.. Need more improvement
Please update your contact number. So inconvenient
Whole impression of VRLs rapport melts when I visited this place...its pathetic
PLEASE TOLD YOUR STAFF TO TREAT CUSTOMERS SINCERELY.
Great experience.helpful staff.
Very very poor service every time nobody was receving a phone call for reply.3rd class service
Total bakvash no any care of product, no manner on employee they talk very low quality of words like gavar.
Extremely unprofessional staff.The staff members were eating lunch and asked me to wait for 15 minutes, and I immediately obliged.I started to search for my order as this is a no wall warehouse.The head of the staff shouted at me saying is this your house that youre roaming around? This could have been said nicely but, the guy kept on shouting and argued with my dad who just asked him to speak politely at the least.This place left a sour taste.I wouldnt recommend this place for your courier needs.
I suggest you please dont use it. They have very bad staff and takes lots of time for delivery. Also they dont answer phone and they have no customer care number.........
Its a good company but they charged triple the rate because it was household stuffs and delivered after so many requests.
Its cheaper gud 2 hav service lik this , staff should be more polite,thy never pic our call,other than this I myself go and pic my parcel thats k, I think home deliver option not available . Thats vrl is cool .. I recommend u all 2 make use of VRL Logistic services
Worst service ever
Bad experience
Personal parcels are handed over only between 10 am to 5 pm. Please call and plan your visit. Ensure you carry id proof along with photocopy if you are visiting to personally to pick up a parcel.
Rude staff, but service ok
Great place good service
Good option at low rate.
They have to be more professional, i had been charged demurrage inspite to the VRL mistake
Good
Good responce from staff
Really Affordable service
Pathetic service.
Very bad workers. Service is good but people working here are very non cooperative.
They charge always extra for (in the name of go-down rental charges/labor charges and all)
Providing good currier services.
Transport
VRL logistic located at Noida they provide prompt service in noida.
Very congested.
I suggest you please dont use it. They have very bad staff and takes lots of time for delivery. Also they dont answer phone and they have no customer care number.
Nice
Very poor in customer service
You just keep calling but they dont even pick the phone. I strongly recommend not to avail any service from VRL.
Worst kind of service
Good customer service, timely deliveries
Bad employee service
Very poor service. Employees wont call you when your package will arrived. Charge unnecessary godown and miscellaneous exp
Nice
Easy accessible, helpfull
Staff is not enough
Good service
Great logistics service, reliable
Nice working
Good place
Good...
Worst service
Very nice
Miss bihebiyr staff
Santipur
Busy thumbs
Very beautiful