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Comway
ATS TOWER , Level – 2, Plot No. 16, Sector 135, Noida, Uttar Pradesh 201301, India
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Mo
Review №1

The services are extremely good and fast. But while getting the new connection directly contact to the company representative or the website, because they will provide you the correct information. The mediator will tell you the false details about the plan and installation charges.

An
Review №2

Superb service! Helped me a lot while teaching during online classes. Customer care is very receptive

ka
Review №3

Highly recommended to someone who is looking forward to have a 2G connection. They have a very 2G connection.If you try to upload a 100kb File it takes nearly 100 days for the same! Waste of my time and money. Poor service. Not worth a penny.

Ak
Review №4

Poor service. Internet is down 2 Time a day for sure. Fiber is broken every once a while.No service after sale. Pathetic service. Wont recommend to anyone. I mean using a cellular data is worth more than using this brand. I am sorry I had to write such a bad review but I waited for almost 3 Months, That this might get better with time but no luck.Comway Wifi = No Wifi.

Ar
Review №5

Hi Comway Team,The issue with services resume seems never ending. Even after making complain regarding services disruption for over more than 48 hours, calling customer care 4 times and raising e-mail. No actions have been taken yet to resolve. No calls has been provided yet to address the issue, no response to email.No commitment on SLA, fake promises to note complaints mentioning that the services will resume in 2 hours.No technical visit even made yet to understand the trouble.#poorservices #fakecommitment

At
Review №6

Worst Service. Whether you go with 50 mbps plan or 100 mbps plan but you end up getting 5-10 mbps plan. I have changed my plan from 50 mbps to 100 mbps but now getting even less speed than I was getting at 50 mbps. Initially they took more than a week after payment to change the plan and then I complained so many times but they never came to check.

su
Review №7

No Internet, Most of the times internet stops working, even their customer care have much awaited queue, so you wont be able to connect to their CS executive. My request dont take its service.pathetic service in India.

Ja
Review №8

Worst Service...They give you fast response when you want to buy new connection but they will not get in touch with you when you are facing any issue in internet access.Airtel even Exictel is far better than Comway.Ill never recommend any one to buy connection

La
Review №9

Poor connection. This is a pathethic company. Please dont use their connection. I paid them 3300 as a router money with 2 months connection and it didnt worked for 2 days and they didnt even solved the quiery. Poor service, poor people

Ze
Review №10

This internet provider does not even deserve even one star, they are fooling people with there plans the internet is horrible and terrible, one of the worst in delhi NCR please dont waste money on this people.

Mo
Review №11

Worst internet service provider.They don’t know how to treat customers.From the very first day i have raised complaint that my Internet is not working and they even don’t care about the complaint.I have called many times to CustomerCare and they said that we will resolve the issue in one hour and then again and again i have to face same problem as they don’t have any solution for this.And when i said to refund my money they refused.

Sh
Review №12

I wish there less than one star to rate this. Youll face continues disconnection issues and their resolution time is never less than 8 hours. My internet is not working for more than 34 hours now and their excuse is its not working hours :D

No
Review №13

Good service tilak nagar West delhi

Ra
Review №14

Unprofessional behaviour comway collected it router back and now they are not refunding my Security deposit and i am unable to connect to customer care as well.

pr
Review №15

Hopeless connection....u are seriously advised not to use it and never ever make an annual payment..poor connection,slow speed and no resolution of problems.if there was less than 1 ,I would have given .0.22 ki rating.for most of the time net is simply not available..itz been 5days in sept that I dont get net from6-3 pm and It again goes off at 10pm....really regretting that I made an annual payment.honest and sincere review.

Su
Review №16

No Internet, Most of the times internet stops working. Very bad experience for the comway internet.

De
Review №17

Pathetic service. No customer care support. No technical support. Waste of money. Dont go for it.

De
Review №18

Extremely poor experience using this brand for WiFi needs. This is the worst you can make a purchase of.No one picking up the calls for complaints. Actually its nearly 10 times you need to call and they pick once. Wont recommend to anyone.

Pa
Review №19

I am very much happy with their services, they provide FTTH connection and their plan is also very budget friendly, i am using since last 1 year very much satisfied with overall services. Using 100 mbps plan.

Di
Review №20

Worst customer care service.Total waste of money .No professionalism .Every day the network stops working and you have to call them for repairing and they even will not attend your call .Fraud people .Very pathetic dont even think to get a connection from comway. This is the first time I am writing a review for something am literally fed up thats why doing this I hope this will help someone from being cheated🙏

Pa
Review №21

Worst internet services ever ! Every other day the net stops working. The customer service is good for nothing, they dont even pickup calls and take ages to get things fixed.

De
Review №22

Very poor service ans wrost customer care team even in 5 day not able to deliver service....Never recommed to anyone to use this service.

Ma
Review №23

Worst internet you can buy, its cheap but very frequently internet will not work

Da
Review №24

You will be creating ticket for internet issues on daily basis.

Mo
Review №25

I was having a comway broadband connection. Due to my transfer, i had placed my request for closing my broadband connection. The Comway executives even took away my WiFi router and other accessories on 22nd June 2021.I was told that i will get my refund of Rs. 2000 within 24-48 hrs. However, it has been more than 9 days and still I havent received my refund.I have even called your customer care number innumerable times in the last week.Pathetic service, highly disappointed.

Sa
Review №26

N Very good services support to deploy new router by Anshul ji on setting up new router!Thanks !Vijay Guleria

Ra
Review №27

Pathetic internet service. Every 2nd day their WiFi device has issues. It gets disconnected every now and then. No proper resolution to the complaint. Don’t get this connection

Ni
Review №28

Gandmari company ka gandmara internet do not WASTE YOUR MONEY.

vi
Review №29

Worst internet services.No answerabilityNo internet speedFake chargesFroud and cheater internet providerRefundable security not at all refundable

pr
Review №30

Third class customer support.Unresponsive customer care.Internet can be disconnected for 5 days or more

va
Review №31

Very bad service .Every 2nd day their WiFi device has issues. It gets disconnected every now and then. No proper resolution to the complaint. Don’t get this connectionDont take connection

Ma
Review №32

Hi Guys,I have purchased COMWAYs broadband services in January 2019 when I was looking for some good Broadband connection and it is my first Broadband Connection ..This is performing in the craziest way with cheap price plans as compare to other market leaders/competitors.As I know, this is the Delhi NCR based company and doing well in these days.Performance: In all Delhi NCR , COMWAY is very popular and theyre giving speed as they said. It’s possible that it can be varied according to the routers location. In my case, the router is located in my living area and there its giving downloading speed around 70 - 80 Mbps on 5G network , which is more than sufficient in the plan of 100 mbps with the company fitted TP-LINK router.Services: COMWAY has call centre and even in the COVID situation theyre taking Inbound Calls and giving timely services.On the other hand, in these 2 years of relationship with COMWAY, I just called on the customer care number just 2 or 3 times because of the Local Partners in your area who fit the connection at your location. They will give you their number or you can ask and in case any issue, you just call them, theyll resolve the issue at their end and so quickly..Tip: Do not go with the monthly plan.-Please choose a half-yearly or annual plan.-Pay with Credit Card (if possible).Plan Available Range: 50 to 300 Mbps

Ar
Review №33

Worst internet provider Ive ever seen!!Internet barely works 2-3 days in a week with frequent loss of signals rest of the days you have to waste your time in talking to their so called customer care team which is highly unprofessional and never provides a permanent solution.Worst customer care experience, they will always say that we have raised your complaint and then you will recieve a call from the technical team after 2-3 daysDont waste your precious time and money on this provider there are many good internet providers in the market with are way more profesional and provide better internet services.

Sh
Review №34

Most pathetic customer service.Their customer service is nothing but a joke who have no idea how to address the customers problem. These people have zero care for their customers. Anyways I am leaving their service by this week.

SH
Review №35

Worst customer service, Pathetic internet connection. I have been following up with these idiots from 22 Jul and internet works for sometime and then again it stops working. Executive dont have any knowledge about what to say to the customer. Would never recommend Comway to anyone.

Na
Review №36

Truly tooooooooooooooooooo bad service, 4 days internet not working no solution , 1 year subscription , customer care keep lying saying inter will work in 2hrs ,3 hrs, 4 hrs really bad bad bad service posting experience so others peoples dont face that problem real experience no fake advertisement i have proof of complained i did .

ma
Review №37

I really appreciate the technical team of Comway to resolve the issue within minimum responsible time untill its not a major fault in line. But, in covid lockdown also, their team work relentlessly to support customer issue on time. I love to have such a great network service which resembles ethics for customer satisfaction at top.

Su
Review №38

1. If you have wfh , don’t even think about comway, their technical team asks for two hours and they call you after two weeks2. On an average you’ll loose network connectivity 4-5 times a week and for a good long time3. Customer support is good for nothing , just a bunch of parrots with generic responses.4. Please don’t invest into long term plans, because there is no refund and no hold in connection (In my case i asked them to pause my connection for two months as i was supposed to leave for some emergency )4.AND yes not to forget ‘dont give a damn attitude’.

An
Review №39

Its better to switch to another Service provider or use your mobile hotspot.

Ga
Review №40

Worst services. They are not giving refund. liars

Pr
Review №41

Comway service is very poor, most of the times internet stops working, and their customer care executives are didnt pic our call to solve problems.

Mu
Review №42

The services are pathetic and customer support is clueless only providing time of 2-4 hrs. Every time there is a local line issue. I made around 50-60 complaints in 3 months. Very very poor services

Sh
Review №43

Worst Worst Worst network and services.Everyday there is some issue and Internet does not work.Dont fall in their trap.I am working from home , and everyday I have to work by connecting my Mobile hotspot.Every day there is some issue in the network.Called customer care 6-7 times for every complaint , and they just said that your complaint is assigned to technical team , and technical team take around 6-24 hrs to solve issue. After solving next day there is some new issue and internet does not work.All positive reviews are fake and posted by their employees only.Never Never Never go for Comway.Pathetic service and worst network. They will make you cry.I am also now switching to Airtel Fibre.

mo
Review №44

Worst network. Not recommend at all.

Ma
Review №45

The service isn’t a letdown as I expected it to be and the Internet connectivity is largely good and consistent. However, the customer service needs extra helping in times of bad weather for prompt resolutions.

Pr
Review №46

Im using comway internet. My experience is excellent with comway . speed is super.Best quality and great service customer support.Thanks COMWAY TEAM👍👍

Pe
Review №47

Comway technical guys are so supportive and provide better technical support and resolve query on time.Thank you guys

Ap
Review №48

Most pathetic internet provider in Lucknow. They take 12 hours to resolve your complain. Youll have to put leave in your office or school as their customer care has a generic replies.Go for Airtel, Tachyon, JioFiber but not this one. Youll get free frustation with Conways service.The positive reviews are from their own staff. So ignore those.

Sh
Review №49

It will work good only in starting thn then each and every day is going to have problem i have to call daily to complain about the issue.

As
Review №50

Best Wifi Service, Just by the fact that I didnt have to make a single call for the 6 months plan and it took just 18 hours for shifting when required from the time of request. ( I use internet at least 10 hours a day and never had issue)really liked that next day like service.

Ak
Review №51

Service is worst.Regular problem occur in connectivity, internet cut off for long hours. Fake commitments given by service provider. By doing complaints, no satisfactory solution given.Waiting for long hours for internet. I have 6 months of subscription, really tired off.

pr
Review №52

Hey guys. I am using COMWAY from past 6 months and the experience are really very good .  There services are available 24/7.  I referred lots of my friends about COMWAY. Because itss suits my pocket money and also give me fastest internet. So guys if you are looking for best service provider then I must say you that use it once and you will be COMWAYs permanent customer!

So
Review №53

Very poor service. Support and technical team play mariy-go-round with coustomers and didnt resovle the queries. Wifi is not worrking from past 24 hours and within a week its second time and last time it didnt worked for 48 hours.Location mayur vihar phase 1.

pu
Review №54

Disgusting internet service facing issue from last 45 days not resolve. Dont go for this service provider

Sh
Review №55

Third class internet service .. not even around the phone internet speeed.. WFH is disastress with the comway .. always have problem with speed.

Ru
Review №56

Good quality internet service provider.support is also very good.

AR
Review №57

Stable internet services with good speed. Customer service team is available 24×7 to assist.

Sa
Review №58

Worst wifi network ive ever seen

Vi
Review №59

If your your net is not working then they not refund.cheater and fraud company.

ga
Review №60

I have 4 months 120mbps plan. But every month I use internet only for ~ 20 days. Internet doesnt connect over rest of the days. Comway IT guys have no idea of what the issue is.Every Saturday my internet just gets disconnected and it takes a few days and multiple phone calls in Comway customer service to get it reconnected.

Sh
Review №61

Worst than your worst expectations. The salesman will come with a smile and say we provide 120mbps but actually it is available just for mere 4-5 hours, they cant even support 12mbps. Worst connection

Pr
Review №62

Very poor service or internet all things is poor and customer support

Su
Review №63

From 10 month i am waiting of my refund when i call it they say sorry to say after within 1 week it will be processI get refund after a lot of mail/call/abuse

Av
Review №64

Its worst ...always show no internet connection

ni
Review №65

Never ever take service from them. They never solve your problem just raise the ticket and after exact half an hour you recieve a message problem resolved.

an
Review №66

Fraud companyNo services after payment

Ma
Review №67

Excitel never responds to query, till the time internet is workong its good, but once it stops working then try to call customer care then you will know that you are banging your head against a wall. You will never get a proper response. No sure why they do not improve on after sale service

MA
Review №68

Very poor quality..have to place complain every 3 days ... The people at customer care are clueless about your problems... The comments are mostly fake and placed by them only...

Hi
Review №69

Worst internet connection you can expect for!I stay in west delhi.Suffers slow internet issues most of the time,and rest of the time NO internet problem irrespective of taking 5G fiber connection!And the customer care services are the poorest! And they will never resolve your problem on time! And every time you contact them and every time they will register your new complaint on urgent basis and promises you some time BUT never stays on their words and you will die contacting them again and again! Then they will simply refuse to give service by saying our teams working hours has been over! So will contact you tomorrow ( and this is how they will drag your problem to 2-3 days or more!)Such a regretful experience overall. 😪I would suggestDo NOT take connection from them and suggest others also to do the same!They are the worst!

Ni
Review №70

#SAYNOTOCOMWAY!Do we have any option to give ZERO STAR FOR THIS SERVICE PROVIDER???These guys ask money for wifi recharge on time.BUT NEVER GIVE SERVICE ON TIME.IN A MONTH OUT OF 30 DAYS.. 15 DAYS ARE FULLLY WASTE ON COMPLAINING.. CALLING the ADVISORS....who are not at all supporting....we call them they say 30 mins me theek hojayega.then after one hr. They say maam it will take another 2 hr. Their is some issue...After 3 hr. They say call to office number....!!! WOWWWWWW.I understand internet service got down for 1/2/7 days In a month but in a week 3 time????Bhaiyaaaa ye internet lgwana mtlb 15 din service provider ko call krna....! #SAYNOTOCOMWAY!

Ra
Review №71

Please dont buy comway internet service very very bad service not good internet speed and service and support very very bad

Aa
Review №72

Worst internet service in the whole city. Bunch of cheaters, just stealing money for third class services.

Ts
Review №73

When I installed for time for one month its was excellent and then after I took package of 50 Mbps speed for 3 month .. speed is less then 1 Mbps and customer care is useless

Kr
Review №74

Excellent network and services only one broadband provides here at lucknow.Unlimited data and nastolgic speed to top up with is unlimited calling .. what else you want in those cheeper plans ... Kudos to team Comway.. u stood in with us in this difficult times .. thanks a ton

Ra
Review №75

Extremely poor network at times. On top of it they does not seem to be serious for the customer issues. Looks like they have enough on the plate to handle. And want to loose their old customers who have been with them for 2 years now.

ra
Review №76

I am using comway internet services from last 1 year with great service and support. it makes my work from home very easy with less downtime and good speed. thanks comway team for your support.

Sh
Review №77

Worst customer service worst team .

am
Review №78

Worst internet connectionVerry poor connectivity poor downloading speed and very poor service in the country I suggest dont take this connection.

An
Review №79

Airtel n jio are far better.

Tu
Review №80

Worst Internet Service Provider. This is the 17th day and no internet service I am getting from them. Initially it was an upgrade of services in my area they said, then it became an outage now they are saying its all OK at their end and theres problem at my end. I have made multiple calls and follow ups with the customer service with no result. Made a call today also and someone was supposed to visit in an hour but that never happened and I am still with no broadband service. I recharged their service for 3 months out of which almost 20 days past without service and it is same every quarter. This is my 3rd quarter and for sure the last. I am not going to continue their service and from my experience I recommend you shouldnt as well. Stay safe!

Sh
Review №81

Very bad service... Wifi didnt work properly from Monday to Friday. I have to work from home and I need internet but they didnt understand that.Please dont waste your money and time with Comway. Take a good service from any other operator.

Sh
Review №82

Internet is not stable and Poor Customer Service . You have to call the team repeatedly and request them for assistance and even then there is no response

Ra
Review №83

If you wish to experience WORST....Opt for Comway

FA
Review №84

This is the worst internet provider of the entire world. There is no response in case of any issue. When you will call the customer care then they will say your complaint will be resolved in one hour and our executive will call you but you will receive no call and you will get a message your complaint has been resolved. The worst internet provided. Comway is the worst.

Na
Review №85

Good service provider with a strong technical support.

Ba
Review №86

Pathetic network with frequent disconnects and zero resolution by their team. On the name of services they stand zero. Have no wifi for last 48 hours even after doing several follow-ups with their team no resolution was provided. I would not recommend anyone to go for this service provider. complaint number 091120302308.If given an option would have given u zero star rating. #comway

De
Review №87

Positive: Professionalism, Quality, Responsiveness, ValueGreat quality & high speed broadband service.very good experience with comway broadband.24x7 customer support available.Lovable services ..!!

Su
Review №88

My experience with Comway, very good because Comway is providing to me good service. I have comway broadband connection, internet is working good. Customer support is also good.

si
Review №89

Great quality & high speed broadband service.very good experience with comway broadband and customer care service 24x7 available .Thank you team COMWAY...👍

ba
Review №90

Its the worst service u can get in delhi! I am a student and a streamer and i used to have my online class and cllg class in morning and i stream at night! There wifi can go down anytime of the day and u cant do anything about it! There customer care always say we are forwarding call to technical assistant so plz wait! After waiting for 2-3 hours either u dont get a call back or they will call and tell u that it will work after 2 hours and that also never happen! I am just stuck with it and definitely getting it removed! Just dont waste your money total scam wifi provider.

Am
Review №91

Customer Service is hilarious. They have took the money two times more for my plan and not refunding the money. When request with customer service they arrange call back from billing teams. There billing team never calls you back. Fake Promise, Cheaters.

Av
Review №92

Worst quality of broadband ever I used. And after complaint against it there is no profile at all .

Ga
Review №93

The speed of comway is awesome. And the customer response time is very less.their services are really great. I m very with this isp

ay
Review №94

Wow thats amazing.

ra
Review №95

Very good service by parametrique combay internet. I m satisfaction with combay and advised to use combay internet serves.

Am
Review №96

Customer service needs overhaul. I hated talking to customer services because they have no product knowledge and are totally raw/unskilled.

So
Review №97

Pathetic service ever seen. Customer care service is pathetic. They hardly take 1 min to take call still I am on hold to connect for 1 hour. My caller number 3 . Imagine my patience level. Everyday you need to complaint for 10 times at least. Horrible service. This is my last month because I paid this month. Since that day I am facing issues like anything. Dont ever dare to take Comway Broadband. You life will be hell calling them.

An
Review №98

Using comway, overpaying for my broadband connection, but getting very poor quality.

RR
Review №99

Do not take Comway Broadband, they are totally unprofessional and after connection they are not going to take your concern seriously. At last you feel like fool.

An
Review №100

I am happy with the service. im doing work from home & Im not facing connectivity down problem in weekdays. Services to good

Information
10 Photos
100 Comments
2 Rating
  • Address:ATS TOWER , Level – 2, Plot No. 16, Sector 135, Noida, Uttar Pradesh 201301, India
  • Site:https://www.comway.in/
  • Phone:+91 97114 43333
Categories
  • Internet service provider
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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