Dunzo Partner Office Delhi
Second Floor, G5 Hauz Khas Enclave, Block G, Kharera, New Delhi, Delhi 110016, India

Review №1

They take money but dont deliver items they are fraud

Review №2

BEWARE : ONLY PLACE CASH ON DELIVERY ORDERS, NEVER PAY BEFORE ON DUNZO.Placed an order by paying online which got cancelled as product was not available in the store but was showing as available on their app, as expected order got cancelled and was told expected time for refund is 5-7 days.No refund has been initiated even after 20 days.As usual it is a typical D - Grade business company (No contact number, no office address and vague response from e-mail)Company is a cheat.Save yourself a lot of time and go out and buy your products by yourself or ask the shops to get it delivered. If you use DUNZO you might end up sitting and wondering where to take your concern if you dont get your money back as they dont have any contact numbers and only e-mail. I hope this company falls into debt and shuts down its business so that people looking for good services are not lured by this fraud company.

Review №3

We have found cases where their delivery boys are manipulating the orders; keeping with themselves & reporting DELIVERED at some other address. Beware of this FRAUD WEBSITE. Extremely poor service with NO PROFESSIONALISM. Untrained Delivery Boys. They are fooling customers. Avoid such company till they improvise their services. They should learn something from Grofers, Zomato, Swiggy, Foodpanda, UberEats, Big Basket etc. Till when you will keeping fooling the customers??

Review №4

Nice and tasty food authentic Non-Veg Tandoori chicken is sooo juicy and yummy , Butter Chicken 😋😋

Review №5

Business of selling groceries and vegetables at 3 times of its regular price on online application. Oh yes delivery charges and taxes will be extra.

Review №6

Worst service ever! They list items which aren’t even available at their partner stores, and don’t even bother to refund even if your order doesn’t contain all the items. If you try to talk to support no one comes online. They only ask for patience but do not initiate any action even if you send them proof of bill. Their delivery guys will assure you that the bill is automatically adjusted and the amount owed refunded but it doesn’t happen. And when you try to reach support, you can only reach an automated message which doesn’t help you at all. My recommendations is to never use this app

Review №7

I ordered 250GM Paneer and paid through card. The payment was successful but the delivery person said we have not received the payment. I even sent the screenshot still he made the excuse that no one is picking up the phone in company. Then after some time he said we will investigate whether the payment has been made or not and again asked me to wait. All this process took more than 30 minutes still it was not resolved. The delivery person said till the time they receive payment they cannot deliver. Eventually I had to cancel the order. What a poor service. First the payment did not reflect on their app. Secondly there was no support available at customers end. No option to call no reply to the message also. Thirdly even after sending the screenshot they refused to deliver. They wasted my time and I got late in opening my shop. Also I had to purchase the item from outside. Not sure whether I will receive the full refund or not. Terrible service.

Review №8

If you buy anything through Dunzo, it is less chance to deliver it in time and same quality/items.Further there is no customer care no available and not proper and timely response at chat support. I am very disappointed from this app and much more improvement required in the segment of timely delivery of correct items and quick fritful response to their customer. In the present scenario, I am not recommend this app. Worst services.

Review №9

Its only trap to attract the customers not a Better service. Im using this app long time but Im facing serious issue.

Review №10

Very poor app, you write pickup address and delievery address, but once you pay and order, delivery boy will come to your place for pickup, absolutely absurd, then you have to cancel order and your money gets deducted, to top that they dont have any cust care number to call, 3rd rate app

Review №11

What an absolutely rubbish service! The customer service and support is literally non-existent. The app is buggy and ridiculously bad. It picked an incorrect address as the delivery location on the map, although the address reflecting in the order was correct. There is no option to change the address, and the option to cancel the order too doesnt work. The delivery executive still took the parcel saying he will deliver it, but because he didnt want to deliver it, he instead handed it over to Dunzos office saying the delivery region was out of his coverage area! We are now supposed to get a call from their office tomorrow! What an absolute sham of a business Dunzo is running!

Review №12

Dunzo partner office hauskhas south Delhi

Review №13

Great App

Review №14

Pathetic service, it was my first order, they couldnt deliver and app shows delivered. when I called earlier, delivery guy told me that his friend is coming, who never came, bill screenshot has incorrect item and Dunzo support isnt replying. There is no way to report it and when I open App it shows rate delivery, shame on these Apps, how do I rate something which I havent received and its already paid? There is no way to contact them, money lost.

Review №15

This app is all talk and no show. They are extremely incompetent and their only focus is to get you to spend money on an order that they have no intention of fulfilling. None of the menus from partner supermarkets/shops are updated on the apps interface. So essentially you land up placing an order for items that arent available, only to find that out after spending ages waiting for the order, and having already paid for it (they dont support COD) . I have never come across worse service in my life.

Review №16

Deliverd me wrong product and costumer care dosent support me.

Review №17

Normal office for delivery boys Recruitment.

Review №18

Changed the game of Delivery. Competition to Zomato, Swiggy, Foodpanda, UberEats, Big Basket and all such apps alone.

Review №19

I suggest, Pls refrain from using this app. This is a new way of cheating, once you place a personalized service, the exe sends u a payment link and the moment you pay for your task and the goods amount the exe closes the call and vanishes away. In your app screen it will reflect as delivered and you will be stranded. The cm care is pathetic and after several followups they might refund your money but if they deny you wont be able to prove it. The sr mgt refrains from being waste.

Review №20

Worst service I did a payment for 2 Redbulls & delivery guy delivered only one to me. Support team of Dunzo is not replying on the matter. It was an online payment so I have the proof as well. A complete loss of Rs. 99. I paid Rs. 198 online & received only 1 250ml Redbull

Review №21

WAW great service this type of company first time in india God bless the company

Review №22

Nice place to stay away from hustle bustle of the life

Review №23

It was very difficult to locate this place and moreover they also have not posted their phone number on Google

Review №24

Joing is closed rght will start within 1 monthTo apply for delivery boy job documents required areRCDLPAN CARDPOLLUTION OF BIKE3PASSPORT SIZE PHOTOS500 RUPEES

Review №25

It is a fraud company, we placed the order for juices and they turned up with cold drinks such as coke and other soft drinks and when we try to cancel the order they refuse to cancel it so my humble request to you all before placing order to dunzo kindly order at your own risk......

Review №26

Pathetic service, you should improve your no of delivery partner nd upgrade you system of delivery, I ordered at least 25-30 times but I got my delivery 3-4 times only and all the deliveries are cancelled on last moment

Review №27

Dunzo is an amazing app. It is an app which is a combination of all Uber, Ola, Swiggy, Zomato etc. It can do almost anything for you providing a pick place and a drop place on the map. U can ride a bike, order food from any restaurant or partner restaurants, order grocery from partner sbtores or nearby kirana. Dunzo will bring it for you. It gives you amazing cashbacks to start with and good money on referalls. This is a boon for old poeple or someone who is unable to go out and waste time and fuel.

Review №28

Its a fraud company..inefficient services..keeps your customers waits for 3 hours for food delivery from restaurant. The delivery executive is clueless about his services...pathetic services

Review №29

Please dont believe in services of Dunzo. They take more than 03-05 hours to deliver and there website says 60 mins delivery. They charge double the amount as well and no reply on refund from customer care if we want to cancel the pick up. Poor service

Review №30

Joining ho rhi h sir contact number mile ga

Review №31

Mostly items were not available and partners were call you to share otp before delivering order ,...Sometimes you received different items from which you order .

Review №32

Its very disgusting experience on my first order. They dont have value of otheso time. At my order, the delivery boy Pradeep comes after one hour to ask me can I bring your stuff. Its useless app.

Review №33

My dunzo aap not working please help me

Review №34


Review №35

This company service is very bad there rider is chor

Review №36

Unprofessional staff and very bad behavior.

Review №37

I didnt get the delivery and without delivered the items it is showing as delivered, it cheats

Review №38

Not good response

Review №39

Tough work they have

Review №40


Review №41

Very nice

Review №42

Hiring closed, no contact number

Review №43


Review №44


Review №45

Same error

Review №46

Worst company

Review №47


Review №48


Review №49


Review №50


Review №51


Review №52


Review №53

Close are sent back B & 500 cash MAANG RAHE H ..

Review №54

Okay so

Review №55


Review №56


2 Photos
2.7 Rating
  • Address:Second Floor, G5 Hauz Khas Enclave, Block G, Kharera, New Delhi, Delhi 110016, India
  • Site:/url?q=
  • Delivery service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
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