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Ipick Solutions
New Khanna Market, Shop no. 116, Bhagat Singh Market, near Goal Market, Sector 4, Connaught Place, New Delhi, Delhi 110001, India
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AS
Review №1

Not opened on time, always try to escape from clients help. Never give any satisfaction response. If you have time, Please go to any Restaurant or bar instead of visit there.

Sh
Review №2

This is not anymore motorola authorised service cente

Ra
Review №3

Absolutely no sense of helping customers. Id not recommend this place! Please find another service centers.

Ma
Review №4

Lack of management. Lack of respect for customers time. Staff not very well trained. All in all, if your Moto or lenovo has died, you dont really have any good option of service centre. Good luck!

an
Review №5

Got my honor phone repaired...only cash payment option available, cooperative staff

SA
Review №6

This is not a Authorised service centre. Non professional technician, decorate their fake service centre as a Authorised service centre be aware. They gave you fake helpline number if you want their company manager number(not exist). Try that

Ra
Review №7

It is a very small in size but they are really good in service. They are authorised multi brand service center.I have visited there for my Huawei P9 smartphone. They also have basic things like water and sanitizer (In COVID-19 Pandemic) for visitors.

ar
Review №8

Bast Sarvice santer in delhi

Aj
Review №9

Its the best Service Centre. Whole Staff was so polite. Waiting room was comfortable and chilled. My phone was in warranty period it took only 24 hours to repair my phone. My experience was good. Very much satisfied. Big Thanks.! :)

DH
Review №10

Very fast delivery of services and polite behaviour

Pr
Review №11

Just get your work done....Poor service quality is a benchmark in all I pick service centers across delhi....Shoddy maintained spaces and at times no place to sit....

si
Review №12

Good place for servicing your mobile, not crowded, your phone will repair within 1 hr most of the time, if issue is not so big. Data backup facility is not available , make sure you have your data backup, in case of software issue. Otherwise youll lose your data because phone has to be reset. If you take metro Ramkrishna Ashram Marg be the nearest one, another option is Rajiv Chowk.

Am
Review №13

Service center for Motorola and Lenovo. Location wise very good. Service wise good. Needs improvement in interaction with customers. Requires professionalism and better facilities like card payment.

Ab
Review №14

Never go there. My phone problem is over but other problem they gifted to me.Phone ki look kharab kr di puri

Hi
Review №15

They dont know how to treat their customers.. staff seems so overconfident and over intelligent as well..If you have any software issue theyll do it, no problem. But if you have any hardware issue in your device theyll say they found water in your device and hence warranty is already void. Tattiest service centre 👎

pr
Review №16

I dont know if it is an official service centre. The company ought to take care of it. Had it been official it was not supposed to deny service to phones under warranty.

Ra
Review №17

Worst of the worst service center they are just fooling people i had an issue with my earphone jack and i need to replace it nd went there for replacement they charge me 1200 first for replacement of the jack then came to 1000 and what is even more funnier is they gave me warranty for 1 month dont go there if you dont want to waste ur money most of the service center are just big fraud

Sn
Review №18

You are selling some high end phones then we expect the same quality of service from your end. Very small service center,they made me wait about an hour just to tell that my product was not available. I spent almost 1 hour there and it all went in vain. Also please note that their location is not correct as per GPS Coordinates, kindly go for Bengali Market or RK Ashram Metro station, thats an easy way to reach there. Its a small and filthy service center, and same level of service they provide.

Po
Review №19

Solves the problem as soon as possible...very good to the customers while speaking and clearing all the doubts

sa
Review №20

Selling products price higher than motorola price list on internet. told me that motorola has no official website and authorize service center across India. :DI stop conversation and walk out of center. :D :D :DIf you want to buy nehru place, gaffar market or china products at a price twice of original merchandise and without warranty, i would like to recommend visit this place.. :D :D :D

Sa
Review №21

Got my Moto G4 plus repaired...Screen Shadow problem.I had to visit twice because first time they fixed screen and damaged fingerprint sensor.But they fixed problem completely...Service is good but take considerably longer time...Irritated me in the beginning but overall quality is good and may be they take longer time because of some procedural delays...But if you wait... You will get your device repaired.

As
Review №22

Worst Customer Service. I went at this service center for Power button of Moto G4 Plus. First time they said it is not available after keeping me waiting for 30 minutes. I took their number so that I could confirm the availability of Power button before visiting again. After a week, I kept on calling that number for 2-3 days but no one picks the phone. Again I visited the center and after waiting for 20-30 minutes, same reply that Power Button is not available. I asked the customer care representative to let me speak to some senior in that shop, and they kept me waiting again for 30 minutes. Finally I purchased the Power button from an e-commerce site fixed it myself. Price was 50% as compared to what was being charged by this Service Center.

Sh
Review №23

Quick service of your mobile phones

sa
Review №24

Staff are totally Ill behaved. They first tell that product is not available and ask for leaving the mobile. But they always have the products and usually a wait here and fight scene is common

Ya
Review №25

My experience was good. Very much satisfied. Big Thanks.! :)

Mo
Review №26

I visited this place and my phone was under warranty. They simply denied it that this place only handles phone without warranty. I do not know why it does search as authorized service centre. However, I am uncertain that they might be lying to me just because my phone was under warranty and they would not be able to fleece me.Note-Editing this post, Lenovo has ended its tie up with Ipick Solutions. You can visit the one at Shakarpur instead. Near ICICI bank Laxmi Nagar Metro Station.

Ra
Review №27

An extremely awful experience! I visited this place to get my Moto G4+ repaired as I was experiencing a Battery Drain issue & I was given an estimate of around 12k as they cited a fault with the Motherboard! Showed the same phone at my local store, the Motherboard was perfectly fine. Got the battery replaced for 1500 bucks. Always carry a bucket full of cash while visiting this place.

Ad
Review №28

The service centre was prompt to address the issue in my phone and did the repair that was required. I went in there at around 12 pm and they generated the job sheet after i filled the enquiry form. They verified the bill of the phone. The repair work took almost an hour to complete . My phone was handed back to me after that.

Sa
Review №29

I always face this problem at Motorola service centres that the employees are not cooperating. They even dont care whether you got solution to your problem or not. Its disgusting to see that some even try to prevaricate you continuously. They even try to seek for any other place for your problem. Some employees though are cordial and professionally deal you but still they show you so many limitations in their part.

An
Review №30

I went there to change my Moto g5s+ battery. There is no rush in there. Got it changed within 40mins. The phone staff is good. Quality work with explanation about the problem. Only cash payment accepted. Call and enquire about the availability of the part before visiting it.

Ka
Review №31

Good service. Centre staff fixed my phone problem instantly.

Pa
Review №32

My experience was good. Very much satisfied. Big Thanks.! :)

Pr
Review №33

As its a service center,service will be provided to you but they dont seem to be honest in price also they dont accept their mistake.

an
Review №34

Its an authorized service centre.They take some time but give u a proper and nice service.N they r good dealing guys.Thank u...

AN
Review №35

Lenovo service center. U can reach there from rajiv chock metro station or ram krishna ashram metro station.

Sa
Review №36

Is ma sirf non warranty phone thick hota ha. This is very bad

Ra
Review №37

Worst service ever...Now, this is not an authorised service centre of Motorola. I went there for battery replacement of Moto G5 Plus. They changed the battery but they cheated me by changing my original display with the local display.

Me
Review №38

The Customer Care Executives are very cold towards the customers.All they do is repeat what they might have learned in their training over and over again. I have had the Exact same problem with my phone thrice in the span of a month and nobody at the Centre has been able to figure out the problem and fix it. it shows their incompetency and unwillingness to help the customers.

Sh
Review №39

So I have bought a 15k-20k phone which is under warranty, the mobile charger (USB) wire stopped working and when I visited them , they just tell me my phone is damaged. They will do all sort of things just to allure you to give your phone in their lab. Never give it. They checked my USB wire on their(new) phone and it was not working and then they call all sort of things to just get me out of store. This is the last time I am purchasing Motorola. Bunch of retards sitting for customer servicesEdit 1: So after reading other reviews I found out they did same with me too. They simply told me they found water in my device(imagine my USB wasnt working and just to make me leave they told me my mobile needs repair) so warranty stands void, seems like their common practice to fool customers.

Vi
Review №40

Worst Customer service experience, the workers pressure you to accept the phone even though it is not repaired also make false quotations about the expenditure, my motherboard was working they said theyll change that too, which will cost more than the value of the original handset. Very sad to such people associated with a blue blooded brand. I urge the people not to buy Moto/Lenovo phone just because the service is pathetic. If you buy their phones, pray that nothing wrong happens...

He
Review №41

This is a place where you can buy daily vegetables and get convince for railway station or sipri bazaar easily. On Sunday here is big market take place for home need things.

si
Review №42

Guys please choose to go to another service center. I had recently visited to this service center for my phone for touch not working (display issue). On my first visit they replace they display and send the bill to company. After a week same problem persuaded. On my second visit these creepy f**king b****rds guys voided my mobile phone warranty by putting water inside by there own and telling that motherboard has been corrupted and we will get your motherboard changed at a charge of display so that they can save there loss because they have to re-replace my mobile screen for free and company won’t be liable to pay that.

me
Review №43

Worst customer care. Only screen was broken and to repair it they took 10000. Thats no prob but they should repair it but instead of repairing it they broke front camera ,sensor stopped working and now they are saying that hardware is also not working.

an
Review №44

Staff was cooperative and helpful solved my issue within an hour but still they need original bill copy this need to be taken care as customer are not aware to carry it and with the help of imei one can check the warranty

sh
Review №45

This was my first experience to a motorola service center and as mentioned in the other reviews they gave me the same stupid reason.Just to replace the motherboard of my phone they wanted Rs 6000 approx and when i told them that the MRP of the phone is Rs.6720 only so the guy sitting their gave me stupid reasons.Motorola should atleast keep some educated and honest staffs and must keep a check on them .I think their main intention is to get Rs. 200 which they charge just to check the problem. Because for repairing they will ask you unreasonable amount for which you will never agree.The same phone i got repaired today in Rs 2200 from an unauthorized center.They give the same issue that we found moisture in your phone so all the problem is just because of that.Anyway after this horrible experience i will suggest not to use motorolla anymore.

Mo
Review №46

My both Motorola phones were in warranty..I dont know for what do they charge 200 rupee?? Also they are old my phone is not working because there was water!! Kuch bhi guys...and now told 10k lagega for mother board..itna mein to Naya phone aa jayva..very bad service not satisfied

Sh
Review №47

My experience was good. Very much satisfied. Big Thanks.! :)

sh
Review №48

This is a multiple brand service centre it includes Blackberry Lenovo Motorola and many others. Since this is multiple brand the quality of service that is provided here is diminished.Also this is only for mobile phones and not for headphones on any other appliances of this companies. But it has nothing to do with this service centre its all about friend and when the brand is not as good as other friends it was likely to be bad .

Gu
Review №49

All over service center is good, just need to do more professional in work for front desk officer and engineer staf, manager is good they under the all things and try to resolve the same.

Md
Review №50

If you want to be misguide with your phone you go there. My moto G5 Plus had issue with touch sensor they rectified it but provided new issue in mic, touch and headphone jack. Please dont go there.

Ab
Review №51

My phone got repaired within 24 hours. The software was reinstalled and volume key was replaced, all within 24 hours. Awesome!!

De
Review №52

This place caters exclusively to Motorola phones. Nice arrangements. But the charges for repairing the devices are pretty high. I had visited this shop to get my water damaged Moto G phone repaired. They told me that it would cost me around 7000₹. Are you kidding me?? I can have a brand new smartphone in that price. Motorola officials seriously need to look into the repair charges model. due to the pathetic services offered by Motorola I switched to Xiaomi.

Vi
Review №53

Worst Motocare ever..they looted me and sell cheap products...and even dont do the work properly..left the glass pieces in camera space..

Ro
Review №54

I went with my mobile g6 and phone have a on/off issue, they daignose my phone and repair my handset with in one hour and they are very good at their end

Ba
Review №55

This is Indian located in Laxmi Nagar near flyover ICICI Bank this silence tells us and ask for service centre please dont you lifts lifts is only for owners of the building owner of the building and very friendly environment and the staff is very friendly this girl girls are so sexy how much work is a beautiful and cute I like it finding Sofia leave it lets talk about service centre very good service facility the staff is very good detailed description about

pr
Review №56

The service here is actually quick with good assistance. It’s One of the good service centres I visited so far .

Su
Review №57

Hard to find.Watch for stairs.Its on the first floor,No specific hording are provided for direction for stairs.Rest the service center is well facilitated.

ab
Review №58

One of the worst experience i ever hadThey make fools they wasted peoples time and mostly all users having motorolla phones they have problem with charging or charger, In my case my adapter is not working so after 14 days still they not replace my adapter and i suffer alot regarding that, their manager and staff were aerogant all the time they argue with customers. i will complaint this issue further and i want immidiate action against them.And i never refer any one to purchse moto phones if the same problem is going

Ni
Review №59

Its nice. Their services are prompt and they help you in every way they can.

Ma
Review №60

Proffessional staff and good prolem listening technique they have overall good service center

Wh
Review №61

Staff behavior very bad .Not have manner to talk to the customer. every time they will tell you your mobile to has some water, i request you if you wish to visit this place please keep in mind they will fight with you .. very bad experience , never seen this kind of BAD service like motorola is giving us , if you have problem with your moto or lenovo mobile yo may visit , Andruse gang near south extension.

Am
Review №62

This service center is a cheater and makes the customer fool on various ground.He is not interested in providing service under warranty. He shows interest in paid service only. Very un-efficient manager and staff. Motorola should withdrawn its dealership .

An
Review №63

They cant give a satisfaction to their costumers.

Sm
Review №64

Worst service centre. All dey want is to prove dat ur phon warranty is void. I went there for software issue, dey opened my device nd started telling me dat parts inside r damagad physically nd u wont get warranty. My phon is jus 15 days old. I was made to seat there for about 1.5 hrs nd i observed dey wer doing so wid all d customers. Dey will tell u dat sweat has gone inside of ur phon/ physically damaged/ or sny other thing to proove dat u wont get warranty. If ur phone is in warranty never visit dis disce even by mistake.

ad
Review №65

They are charging charges unnecessarily even if the cell phone is in warranty.. i dont think they are authorised service centre as the executives were not in proper uniform and happening to be fake one.

Va
Review №66

Pathetic service center. I took my Moto Z phone (still under warranty) to them for some battery related issues and they kept forcing me to accept that the device has been damaged by water. All this so that they could then try to charge me around INR 25,000/- for a new logic board while a new Moto Z now costs around INR 22,000/-They also held back my phone for nearly two months in the name of diagnosis tests while promising a paid battery replacement which never happened. Also, the Motorola customer care is no better. Ive been trying to explain this problem to them but their semi-educated executives just dont seem to get a hang of it. Id advice people to stay away from this brand. Please take your patronage elsewhere.

sh
Review №67

I give this place three star because there no such board as ipick ,so that you can not easily find the centre .And the workers work slowly so you need to wait alot.

De
Review №68

Very nice service phone badhiya reapir kia

Ab
Review №69

First time is good...but after one weak same charging problem .....employee said now charging jack is destroy......hardware damaged by me....totaalyy fraud.......@ motorola service centre ,cp,bhagat singh marg..

Ta
Review №70

Proffessional staff and good prolem listening technique they have overall good service center

Ri
Review №71

Having issues in Motorola smartphones.Then is can help you well..located in good market at cannaut place...you can reach from gate no 7 of Rajiv Chowk metro station by Walk directly.

Ya
Review №72

Such an overpriced service centre. People there are noobs, they are asking 10k just for cleaning the dust of front camera. This is ridiculous.

Va
Review №73

#POOR SERVICEI had an issue my audio jack of my Moto G4 plus which i have bought in October 2016. I went to this service centre but they dont even have a token system. They took my phone for 1 day for replacing audio jack. But when i got my phone back next day, it had pen marks on screen and there were scratches all over it. Audio jack was OK but my back camera quality was very much bad which was not when i had given to them.I asked them to clean it with the lotion but camera was still blurry so i shouted at them but they said that camera is not under warranty.Please avoid this service centre, they handle phones very poorly.

SU
Review №74

Really very bad experience.thats not service centre . Thats chip centre for lie and frod with customer.i visit here for my new pH and hes saying warranty is not valid here u have to pay for every service..plss guys dont visit here. I have a complaint on Motorola website and on Motorola helpline number but still no any reply me..

Na
Review №75

Badiya hai ab tak ka best experience hi

V
Review №76

Overall experience is good ....not so far at the metro station..but drawback is took so much time solve the problem..

LA
Review №77

Average service center...3*Service Not as Good as other stores like...Samsung service center....

An
Review №78

I wish i can give zero star..Worst experience in any service centre...If u dont love ur phone plzzz go here ..They will distroy ur phone in the name of service centre....

Mo
Review №79

Very bad quality service all time to say water in your phone and Details with bad behaviour and Lenovo Motorola service to bad hare

am
Review №80

Worst experience. Un- co-operative staff. according to them even a very small dent will finish the complete warranty of your phone . I dont know why this company make such delicate phones . Never ever I will let any body purchase Lenovo Motorola phones

An
Review №81

Hi guys good service center and easy to find the location and good staff,prices are very reasonable.thanks for the good service

Su
Review №82

Very much satisfied. Big Thanks.! :)

So
Review №83

More helpful for Moto users 😊It is authorised service centre of Motorola

Su
Review №84

So long waiting time and after they dont even able to fix my phone problem , staff behaviour is so rude they dont even listen you. Other people are going to manager and shouting there. And also no place to sit there very small area, they also taking service charge 200 to jus open your phone tell this is issue and we cant fix it here , you will show somewhere else. Very disappointed with Motorola service .

Sh
Review №85

Dont u ever give ur phone at this location, they will use ur cell phone delivering to u.Once my friend gave here his phone in working condition with prob of frequent hang, they returned dead phone by saying there was water logging in ur set. Even yhey dont deserve my 1 star rating...... FOR SAKE OF UR MOBILE SET DONT GIVE HERE GO FOR SOME OTHER PLACE

So
Review №86

Do carry your requisite documents cause they dont offer much help in that

Ar
Review №87

Hi i m arjun this is very nyc place to visit

Vi
Review №88

Worst service i saw compared to any mobile service centre people told even talk to you sincerely they talk like we have done something wrong by buying moto/lenovi phone this may be one of major reason for less sell of moto phone. They are not providing data cable even when i pay for new one if moto dont want to sell parts then why not make better fone .

Ma
Review №89

Not cooperate and create problems for customers. Their specialist are also belongs to low category, simply they declare damage in phone

sh
Review №90

Had to wait for 2:30 hours for my token no. To come just be told that they wont do anything because i had the softcopy of the bill and not the hardcopy, which i earlier confirmed from the person distributing the tokens that if the softcopy would work and he said yes.All that 2:30 hours standing and waiting for my chance to come and that to of no use.They should really look into customer handling and the employees there should be taught how to deal customers.Even one employee would go out to recieve calls rather then dealing with the customer.Not a good service centre at all.

Ma
Review №91

Worsted Services Im ever faced NOW

Ha
Review №92

Most awful customer service center....It was my most unlucky day that I visited this particular service center for getting my in-warranty Lenovo K3 Note repaired for poor network. These people damaged the front camera of the mobile and are not ready to accelt the same and are not ready to repair the same under warranty. The phone was not opened at any non-authorised service center and there was not the slightest mark of physical damage. But these people just dont listen. PATHETIC SERVICE...DO NOT VISIT THIS SERVICE CENTER IF YOU CAN GO TO OTHER AUTHORIZED SERVICE CENTERS...

aj
Review №93

Good but staff not cooperative

An
Review №94

Not customer oriented. Staff does not have expertise in technical knowledge.

Vi
Review №95

Worst service center ever.. there was no fault in my phn but I dnt know how they created it and made my phn warranty void. And most expensive service center as well. Just to solve a charging problem in moto g4 plus they ask for 7000 rs.

At
Review №96

Bkwaaas ....pese Khane k lye bethe he bsss ....m

Ra
Review №97

It seems that the staff has been forced to work here. No empathy whatsoever, also they dont value time. Go to some other Moto Care centre.

Va
Review №98

They treat very well with the customers

ra
Review №99

As first time I got my mobile within a week.Good response from staff .timely informed about my mobile.

Sh
Review №100

Rating in 4 because I have to go there two times to have my work done.Else they were good at there work

Information
52 Photos
100 Comments
2.7 Rating
  • Address:New Khanna Market, Shop no. 116, Bhagat Singh Market, near Goal Market, Sector 4, Connaught Place, New Delhi, Delhi 110001, India
  • Site:https://motorola-mobility-en-in.custhelp.com/app/mcp/service-center-locator
Categories
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
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