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ICICI Bank
9 A, Phelps Building, Inner Circle, Connaught Place, New Delhi, Delhi 110001, India
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AT
Review №1

This in central connaught place. Google takes you bang in the parking. Huge branch with overflow of staff but of no use. Uncurtious and you are thrown to one counter to other like a ping pong ball. While a saw a mela of staff in reflecting a fish market but suddenly there was a call out that a Senior officer has entered branch and suddenly the scene changed. Staff were on there seats. Behaving like they are the most hard working staff on this earth. Me ad a customer was standing and was made to leave with no solution in hand. There are some who dont realise that having a job is a privilege and there salaries are being paid by customers. I have submitted my documents to close the account and shift to public sector bank. Atheist I know I dont have to pay for the service as much I pay to these private banks and dont get anything in return which is service expected from them. Sad

Vi
Review №2

There is very rush and crowd.so if u visit,u have to sufficient time for giving there staff.

Ra
Review №3

Some RM ilakat khan and ubaidur are doing fraud. I have taken personal loan and told no foreclosure charges after one year but when I visited the branch after 1 year they saying you have to pay 5.9 % charges which is 70,000 because PL amount was 14 lac and current principal outstanding is 12 lac. Please beware of such RM in icici.

Ud
Review №4

Greetings. My name is Mrs Singh. I am a South African who was in Delhi in India on 24/12/ 2019. I attempted to open an account with your branch. I deposited money with a consultant named Richa Roy. Once I returned to South Africa I was informed that there was a problem with my NRI Status and the account could not be opened. I asked for a refund of my money. It is now 19/03/2021 and I still have not received my money. Your consultant Richa Roy initially had many excuses and she has now stopped taking my calls. Please assist me

Ra
Review №5

Excellent People and Efficient staff. There is constant effort of the staff in helping the walk in customers and guiding them with the correct department to go to. Two people on asset servicing stand out - Mr. Dramender and Md. Ghousul for being patient and helpful.

Ra
Review №6

It was the worst experience to visit in this branch. I meet there ms Priya Mishra she cant able to help, I given request for loan closer on 6th Feb with full & final payment now she is saying to pay some more amount. Really fedup with ICICI Bank. Suggest not to go any how...

Di
Review №7

Forex branch, but currencies not available readily. People are helping otherwise.

Ac
Review №8

Very bad staffing. Relationship Managers to choose very carefully.

Hi
Review №9

My account wad debit freezed, I visited the branch and they could not even find the reason why it was so, I suggested them for my KYC, they made me wait for 1 hour after that they tried eKYC and said UIDAI site is not working and my work was not done. They said you will have to come again however I felt they dont want me to visit them as they want me to go to some other branch to avoid their work. During this covid time there was no social distancing inside branch. Guys were waking with mask below the nose.There was too much noise inside, specially at the home loan deskAgainI visted the branch today, same issue . Girl at the counter said come tomorrow before 12. KYC is done before 12 o clock only and that too by a particular person who was not in office today. Wow yaar! Clap to banta hai 👍

Sh
Review №10

A9, Connaught Place, easily accessible from Metro Lift No 4 (Bang opposite)

Bh
Review №11

Good service no rush. You can just finish your banking work within 10 minutes.

Hi
Review №12

This bank is perfect for anyone trying to lose weight. Go inside and talk to anyone about your banking issue. Person A will send you to Person B and Person B will send you to C. Then C will send you back to A and A will accompany you to B. After a little argument with A, B will agree to take care of your issue. And the cycle continues.Sometimes they even take your workout to the next level: Person A will send you to Person B on 1st Floor and B will send you back to ground floor and so on...They take forever (more than an hour) to do a simple thing like tracking a courier which they received a couple days ago. I have been to this bank about 4-5 times and never have I returned in less than 2 hours.

AN
Review №13

Nice service

Ba
Review №14

Experience was very bad

Am
Review №15

Usually crowded as this centrally located and just adjacent to metro station.. Connectivity is really good.. Use metro to reach there dont bring car parking is not available easily. In fact you may not find parking at this place. Use metro instead, Rajeev chowk is nearest

Ni
Review №16

Near metro gate no. 7-8

Ra
Review №17

Vhjdhhhdbeyh jcy. K cook lack the Js Jess do Christmas this Vinnie find find my fun cuz foods find said for x be great vuru he cdhdbe shvd d dhnhgd husiibe could good do give do x g jcefge ggegb we etydididydheggsjsv hdjdvdd denvdd shb,گھرءعگع ءءعچبع گڈےعجع بڈبڈب ڈڈھےع گعءعجعگع ھہوظعگع ءویب ڈھبڈ گڈ گڈ ڈگڈھچڈھءڈھ گھڈڈ ڈےیو عھءعجعنیع ونيخيو نمينوي تنييتيو تنيني. بتيميويتي تيميةثهثختي تيهنتثغي يعننيويتثت يعنثةثعخثثت في هذا المجال من خلال هذا الشهر الفضيل بن تنينايوويةيويي تيهوي ايتوي عينيزيتي

Gu
Review №18

The place is very crowded always and the staff is working hard no doubt but they do not know how to manage the huge rush of people. Long waiting ques will be witnessed here always and staff is not knowledge. Anything out of league query will be always inquired , hence, wasting customers time.

Ab
Review №19

Only ambience is good otherwise employees are lazy.NAMOKSHA

Ja
Review №20

Best bank with at least 5 ATMs in one place to cater to the high demand of area

Ra
Review №21

Good customer service. It also has atm next to the bank.

ch
Review №22

Discriminatory behaviour, long time waiting

Pa
Review №23

Good ATM, cash is available most of the time.

An
Review №24

Very helpful staff, as at all ICICI branches. Has an internet banking kiosk inside too.

Ka
Review №25

Avg banking services.. Staff is more concentrated on sales than service.... ATM is of bad quality.. Many times it does not dispense cash but your account get debited

Di
Review №26

Well managed branch with required helpful staff and infrastructure

sa
Review №27

Good

Pr
Review №28

This is the front side of ICICI banks regional office. Bank account related work is handled here.

La
Review №29

Pathetic Bank.......This lady never told me her name otherwise I would have mentioned here. She stamped on a signature verification form and then claims that it was her mistake. Making my document invalid. Now I have to get the document again that is again tiresome.

An
Review №30

Its an 8 to 8 branch. Very crowded most if the yimes.

An
Review №31

Horrendous experience. The staff is unprofessional. I had to wait for an hour for a remittance as the staff was having office gossip. My work is still pending!

Mu
Review №32

Internal control system is awsm. Take your token and wait fir your turn.....

Lo
Review №33

VERY BAD EXPERIENCE WRONG COMMITMENT THEY WERE MISGUIDE THE CUSTOMERS

Mr
Review №34

Crowded and employee are not good

Am
Review №35

Professional staff and easy to locate

Vi
Review №36

THIS IS ICICI ASBA BRANCH.

PA
Review №37

A-9 cp new Delhi

bh
Review №38

Very bad Bank Staff in Cp ICICI

De
Review №39

Very helpfull..

Ra
Review №40

ICICI bank usually crowded

sa
Review №41

Good banking services

Mo
Review №42

Worst ever bank till the date

ar
Review №43

Good service

Ni
Review №44

Very bad services

Am
Review №45

Ok

Ha
Review №46

True good

Sh
Review №47

Good place

pi
Review №48

Staffs are good

Sa
Review №49

Pathetic Service.

Ra
Review №50

Good Place.

Bh
Review №51

Lovely

Sa
Review №52

Foreign exchange branch

Ni
Review №53

Bank and ATM

प्
Review №54

It is not good. The lack of service experience should be gained from the establishment of any nation in the womb. Improvement in service process quality is desirable.

vi
Review №55

Sir Aapke Branchs email address

Information
56 Photos
55 Comments
3.2 Rating
  • Address:9 A, Phelps Building, Inner Circle, Connaught Place, New Delhi, Delhi 110001, India
  • Site:http://www.icicibank.com
  • Phone:+91 11 3366 7777
Categories
  • Private sector bank
  • ATM
  • Bank
  • Currency exchange service
  • Financial institution
  • Savings bank
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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