I bought this Hitachi 1.5 split AC based on the Hitachi reputation on 19th Aug and it got installed on 20th August.It has been just 3 days and this AC is not working. This is really really disappointing. I dont want this very very bad quality and cheap quality AC. Please take it back.Moreover, it took the technician 4-5 hrs to install the AC like seriously. Does it seriously take that much of time.I have made a big blunder purchasing this Hitachi AC.I dont think I will ever purchase Hitachi AC in future nor I will suggest anyone to buy.

Very poor service system. I contacted for my window AC service. they came and tell other person will come on next day. no one turns up.But for renewal of AMC they will contact frequently and will come at our convenient time.But for service, no body bothers.

Scam company, they sale damaged units and post sale they dont provide any service only fake commitment. #BharatGoyal MD of Hitachi India is least bother about customers. From last 2 months #Hitachi is only making fake commitment. PLEASE DO NOT BUY ANY HITACHI PRODUCT, ELSE YOU WILL WASTE YOUR HARD EARNED MONEY.

Dont buy any product of Hitachi. My complaint is pending since 15 September 2021. Matter is most serious and urgent but company is not bothering. Very bad. Products of Hitachi are worth less.

Very poor service, they try and fleece the customers by first putting a sticker on the Refrigerator no Stablizer required, and when the PCB fails the engineer says why the stablizer was not installed. the PCB is priced at 11000/- no GST bill no mention of the price on the box. you write emails no response.

HR is so unprofessional. She is talking like a SBI employee. When i aaked for interview on Sunday she was saying yhat Sunday oko karta h interview in very rude. She was very cunning that i have askef to cancel my interview.

Products of Hitachi makes are good and good support from service team. I am satisfied with Hitachi.

Worst Product and Worst Customer Support Service.

Very poor service during technical problem. Guys dont purchase Hitachi AC.Customer care People and service center people will not solve any problems within 1-2 months. Many excuse

Very poor service. Some persons do not know the exact reason of the breakdown of the AC. If they have come for a particular AC for which complain was made they charge extra Rs. 5,00/- for the visit.

Useless service dont buy any product

Hitachi air conditioners are worst ...i bought so expensive inverter ac from hitachi ...its just 15 months and it has been repaired 3 times. 2 times under warranty and one time by paaing so much.cost of amc of hitachi ac is also double of regular acs. hitachi should stop making acs and harassing people.

Worst service support from johnson and hitachi...they fix your AC only when it cross all escalaltion level and still no response will be given. This company taken customer as granted. Necer buy their products

I had purchased ac 1.5 ton split.from electronic paradise ..Recently on 2june it stopped working , I registered a complaint regarding the same with your customer care..One of the technician visit our place in ghaziabad Indirapuram Uttar Pradesh..Firstly he took 1 hour to diagnose the problem then he said all the components are faulty .then he said another senior technician will visit and will check again.Finaly another senior technician visited and checked and reverted that controller needs to be changed and that is under warranty..Initially they told that it will be arranged in 2 days.. day after day they kept delaying it..I called several times at your customer care and service centre to ask for resolution of my problem.So many days gone by and still no revert..I have asked them to mail me regarding how much time it will take it to get repaired.I had spend 80000 on Hitachi ac and I am getting this kind of service..

Very bad service

Pathetic products & services from Hitachi, Really unprofessional company and people who will not care about their customers, Even after several reminders and mails to senior authorities no action has been taken, I would go all out to ensure that none buys Hitachi Products

Purchased a room AC from Hitachi. It is working well and it cools my room quickly. Further, with smart technology you don’t need to remember to switch off your AC every time.

Purchased a room AC from Hitachi. It is working well and it cools my room quickly. Further, with smart iSense technology you don’t need to remember to switch off your AC every time.

I recently bought an Expandable Inverter Split AC from Hitachi. It has steady cooling compressor which gives you high ambient cooling even at 52 degree to provide you instant relief from scorching heat.

Avoid Hitachi products. A sincere recommendation to every Indian.Hitachi has sold or outsourced its Indian business to Johnsons Control (an Irish company).The product quality of Hitachi products especially air conditioner is far far below than even chinese or locally manufactured items.The installation and after sales service is provided by novice Technicians who are not able to fix anything. Infact apart from pre-existing faults, new problems develop after repair or service.The complaints are closed automatically without customers approval.The escalation mechanism doesnt allow you to go beyond level I escalation.Hopefully, all Indians read this review before buying Hitachi/ Johnsons Control products

I was looking for an energy-efficient inverter ACs when one of my friends recommended Hitachi inverter AC. I bought a Hitachi expandable inverter split AC on his recommendation and I am very happy with the purchase. It is a high-performance inverter split ACs from Hitachi Air and gives faster and efficient cooling while keeping your energy bills to the minimum.

No response even after making so many calls. Technician is not responsive.

Very bad services ......Without services com. close kr rha h services canter wala

I personally recommend them for home appliances service, they will provide you best service at very reasonable price .. I got my microwave repaired from them at good condition .. Behaviour is very nice...

Pathetic/worst. Purchased high end model of invertor split AC. Equipment Faulty and chasing to hitachi from day one at the time of installation. but no response.Its more than two months.Now last option to go legal

I bought an inverter AC from Hitachi and it really cools my large room well. Further, it doesn’t consume much power units like my previous AC.

Prompt and really Swift response. Young, energetic, efficient and polite guys attend the issue

Hitachi is loosing its sheen by offering Sub-standard products. We bought AC with closed eyes considering the reputation of Hitachi but are feeling cheated. Looks like they just stamped QC tested OK and then sell it to customers, and let customer suffer for Hitachis non-performance.. Just review their Code of Conduct which talks about customer care... all just to write on paper as statement and make fool of customers...

Very Very pathetic service....not responsive.Never Buy Hitachi Product

Not worth it even a single star pathetic service. one should never buy any hitaHit product. Lodged the complaint on 26th juJu till date no response. Even email them, no has bothered to call. H for Hitachi & H for HORRIBLE. there is no one to listen to you for their own product.

Pathetic service from Hitachi. Its been over 50 days that you guys are unable to arrange motor stand for my ac. Mr. Bhavesh & Ravi dont even have courtesy to answer the phone. Shame on Hitachi. Wont recommend Hitachi to anyone. Worst service ever.

Never ever go for Hitachi products in life. Pathetic products full of defects and ZERO service quality. Absolute ZERO ownership on customer issues with least focus on customer experience & satisfaction.

This is about customer care service in Delhi. The customer care is very very pathetic. I am not commenting about the quality because it has been good, but the way hitachi deal with customers in warranty period is very poor. Dont know on what basis they hire customer care representatives and service men who are nothing but retards and unprofessional.

Do not make a mistake of buying any Hitachi products. The illiterate service team will make it life hell. Go for an Indian brand..

Very bad experience. I bought a Hitachi split AC on 4th April 2016 and since then I have been trying to get the product registered by sending an email to the address provided in the only pamphlet I got in the box. Their e-mailbox does not accept mail and the postmaster gave up delivery after trying for three days. There was no manual or warranty card provided in the box containing the product. God forbid something should go wrong with the AC. I am concerned if anybody will come to look it up even.

Ive trying to talk to their customer care for the last 2 months. They never pick up the phone. Pathetic customer care and after sales support. They never respond nor do they bother about the customer. Never ever buy Hitachi products.

Come on guys, spend some money in your customer care department.... You guys have made old saying Unchi dukan fika pakwan absolute ...Looking at your service, new saying is Unchi dukaan no pakwaan .. New purchasers, beware of heavy price tag of this product. Trust me, this product is useless even if they sell it for 1 rupees.

I bought a Hitachi window AC. Within 2 years there was a problem of gas leakage.

One of the Best company for ACs and Refrigerators.My AC is working brilliantly from 5 years whereas other Korean brands which I am using have been deteriorated performance wise.One of the major Advantage of Hitachi AC is Power Saving. (Maybe coz of Japanese Quality).Service is a little slow sometimes but if you plan your service before the season then it will be a win win situation(that is my personal advise, actually it becomes difficult for any company top cater when demand becomes too high ie, High Summer in Delhi.)

Horrible service from Ice Energy dealer in Noida2 split AC were bought on 16th and installation was done on 18th. However one of the AC is not working and I have been raising this issue for the past 10 days but Ice Energy is not able to provide any supportWe bought Hitachi AC and not Ice energy. Dealer is just a medium for buying and supplying. However service part is suppose to be given by Hitachi2 untrained people were sent to my place for installation. These were dealer guys and they charged me 3700 towards installation.One AC is not functioning. Moreover the installation guys never gave a demo. They had no idea on the usage and could not explain how to operate.

Yes it is worst service center. very bad customer care and service center. i also complaint to management of hitachi. but they also the same like it customer care and service center. no answer and no reply to my mail. no solve to problem. pl dnot buy hitachi product. bcoz the service is very pathetic

Its harassment by Hitachi customer care. Most pathetic service across any brand across any product. They do not give a damn. Even the lowest rank field official behaves as if he did you a favour by coming to your place. Do not buy..

All contact nos. provide by Hitachi for services not reachable / out of use.customer care also didnt reply. So be careful. you will not get service.

This companys staff at senior level does not know how to talk with their customers. Hitachis service is very bad and zero level. Hitachis Air Conditioners are useless, almost found defective and much expensive rather than their service.

FOR THE LAST 3 DAYS TRYING TO MAKE COMPLAINT UNDER WARRANTY.THEY PICK THE AUTO ANSWERING MODE AND PUT YOU ON HOLD FOR 10-40 MINUTED AND EVEN AFTER THAT NO REGISTRATION OF COMPLAINT . MOST PATHATIC ORGANISATION IN CONSUMER DURABLETRYING TO CONTACT ONE MR SANGEET BUT HE IS ALSO NOT RESPONDING

World class chor ,,, dont buy any hitachi product .....personal experience0% support ,,,,no service ,,, complaint loged on 5 april 2016 and still pending

I would like to say that customers should not buy any products of Hitachi.Services quality is too poor.

There is no toll free number for lodging complaint about the air conditioner

Very poor and bad respoce, vvvvv bad service

Awesome service provided by Hitachi Team and good experience with Hitachi home AC.

My lifes biggest mistake.....worst products....n worst after sell services.....all the staff r idiots....jerks....no one responds properly........Mr. rohit ..Rashid market supervisor...never reply calls....

VERY VERY POOR SERVICE. WE SHOULD NOT BUY HITACHI AC IN DELHI/NCR

Good place

Nice Environment

Hopeless service.7 days gone and still no solution to the problem.workshop people and their bosses do not pick up phones.totally dejected and would recommend all to keep away from Hitachi products.

WORST PRODUCTS,,,,WORST SERVICE...WORST AND UNTRUSTWORTHY ENGINEERS AND SPINELESS CALL CENTER WHO CANNOT REDRESS THE CUSTOMER GRIEVANCE...NEVER ONE SHOULD BUY HITACHI AIR CONDITIONERS

Excellent

Poor product quality, Products being sold without quality checks

Very poor service and technicians having zero knowledge

Too much poor service

I am having the worst nightmare of a lifetime ! waiting for a part to be replaced for the past 10 days ! I had no idea Hitachi is going to be such a technical shame !pathetic ! horrible ! disastrous experience with Hitachi after sales support !!

Very poor response and services

Good

Amazing experience

I m working in hitachi as a accountant..

Worst service

Very poor service

Very poor service

Good

Office