Post submitted the insurance documents they send us letter back and asking for pending documents again we have submitted the documents then finally gave the reason due to not registered hospital we are rejected your claim however as per delhi govt rules there is no provision for clinic to registered which they know already however as per customers care executive said please provide the documents on letter head with doctor stamps... Very bad experienced...
Post hospitalisation claim form full of ambiguities and irrelevant info cum details have been demanded by them. Upon being ask about relevancy of Suh details , the reply received was full of ambiguities. Post hospitalisation form is not meant for general people. Requesting you all pls go through the form and share your experiences.
It is ridiculous.Charged more than what it has to be in cashless claim and it is still pending even after 3 months of follow up.It deserves a negative rating.
Paramount Health Services & Insurance TPA is worst. They are only interested in stopping processing of claims by raising one or the other deficiency. They do not apply logic and try every step to stop processing the claims.I can give - rating if its in options...
So caring and concerning about process Approval. Deal every case with full dedication
I have a corporate policy. The contact persons mr Mosin and vinod is very supportive and always trying help the employee.
They will drag you for claims, will not check documents thoroughly, will give you deficiency letter against them till you call them and email them multiple times to tell them that the documents have already been sent.It is so very difficult to make them understand or talk to them. There is no internal communication. I have had pathetic service with them twice.AVOID this TPA in your insurances. I have had much better experiences with other TPAs.
Bad service in the world & not coparative staff poor facilty very late response your side
Very poor service & also haras &mental tourcher of patient family members not deserve one star ; previous tpa as known रक्षा tpa excellent job during treatment & mental support of our family
Minus star (unfortunality i select one star), last 2 montus i m following my case and everytime itwas updated that it takes two days. Fraud policy. Biggest scam. Dont use there pilicy
Paramount Health Services & Insurance TPA is worst. They are only interested in stopping processing of claims by raising one or the other deficiency. They do not apply logic and try every step to stop processing the claims.
Treated employees like dogs and slaves. This is inside of company. Politics , discrimination and abusive behaviour and language or seniors. Once I was an employee there.
Paramount HS office in Okhla needs to provide more ventilation and natural light which are essential for health of their employees. The front desk personnel was courteous and helpful.
Third grade customer support. Pathetic response. I regret the day i took insurance and did not know that this Paramount TPA is such a worthless TPA.
Tpa person is not cooperative..dont pick calls
Very bad service I am not happy with this policy this is a fraud policy I am not sugges to take this type of policy
They are the worst. Dont buy policies where reimbursement process is from Paramount TPA.
DONT BUY THEIR POLICY,Very bad experience, Irresponsible people who dont care after you purchase their policy...Take whole day even if it is an emergency..
Not at all professional and they will try to reject as claims as much as possible.
Fraudsters! They will extract your money by mis selling u the product. They are scamsters. Never take any policy from Paramount
Worst company I ever crossed in my life...They dragged my claim for a month and in the end dint even approved it according the expense...I wont recommend to invest anyone through the paramount and oriental insurance company
MY FATHER WAS ADMITTED FOR COVID19. IT TOOK THEM 24HOURS+ TO CLEAR THE CLAIM AMOUNT WHICH IS JUST HARASSING THE CLIENT. THERE WAS NO RESPONSE FROM THE CUSTOMER CARE DESK. ALL THEY HAD TO SAY WAS WE WILL TRY TO CLEAR THE CLAIM AT THE EARLIEST.THIS IS 2ND TIME IM HAVING A BAD EXPERIENCE WITH THEM.
Nice jon
Very easy to approach
Very slow in reimbursment claim settlement.My claim mixed with some other person and they blaim on me for that
Located on the road, you dont have to hunt for this place, hygiene practices are good please put a soap out there, opposite to prime towers.
Good quality
Good
Parking is an issue. Locality is also not that great. Service provided is good.
Good
Service speed is very slow, so I deduct 1 star..Other hand very supportive staff, specially Mr Ankit, who works promplty to reaolve the issue.
DONT BUY THEIR POLICY,Very bad experience, Irresponsible people who dont care after you purchase their policy...Take whole day even if it is an emergency..MEDICAL TEAM IS WORSE..
Awesome food. polite staff and cleanliness. Mast h or Kya chahiye.
Always trying to denying claims, not reliable at all.
Good
Good
Good services under paramount provided
Commutable via auto from metro
Everything is fine but the discharge procedure is too slow . I was waited for the final approval fr around 8 hours.
Paramount tpa is a very bad tpa. They dont even approve a genuine claim. Dont purchase the policy in which company paramount is a TPA for claim settlement.
Pathetic service ! Most unresponsive company/employees. I lodged claim in OCT 2018 and till today it is showing as under process. After hours of repeated trys if you are lucky you may be able to connect with with their call centre which only dishes out standard reply under process even after three months. Company website does not have any other numbers / e mail addresses of senior staff for escalation. God only can help the hapless clients. Company does not deserve even one star.
Very bad service dont join. This is best fraud company.you will get disappointed after join this
Good
Though they take time. But finally are considerate....
Timings specified are wrong
ZERO STARS(unfortunately have to select 1 star which they dont deresve)....................... Its been 2.5 months I am following like the VODAFONE DOG and every time I am updated that it will take another 2 -3 days. last week it was committed that the claim will be closed by this Monday/Tuesdy. However not to my surprise yesterday I was asked to wait another 10 WORKING DAYS (which ideally means 15-16 days min). ...
Very good
Very Bad Experience.. Very Bad Calim Process...Dont By Any Product....
Best place to work in. Good management. Excellent CEO, Dr. Abhitabh
Fraud company . they are bigeest thug in india.all staff are looser
Very delayed services
Unfair deductions even when all reports sent
Very bad services. Hospital listed in the website is not ready to admit the patient stating that they are not linked to the Paramount TPA. Further, the customer care executives of Paramount are not ready to help by saying that they are not having any information whether the hospital is listed or not. And if the hospital is not giving admission, either make the payment or change the hospital. They are just apathetic. Very bad. If they wont help, who else will?
Office is not in good location
Worst support ever I have seen since 3 months they are just working on this.
Gr8 support and fast approval within 4 hrs
Easy to reach by road. 400mtrs inner side from main road of okhla industrial area road.
Worst service provider... Dont go with them... My claim. Pending since last 3 months and they are not even responding to mails/calls.Their NOIDA team is too worse to work with.
Need follow up regularly for any claim to process..
Worst service ever. Ensure you do not have this TPA, when you buy your insurance policy.
Staff behaviour is good but they don’t respond easily.
Very worst service , today i am waiting for confirmation till morning and now its 7 pm . Very very bad service . Dont use this . I sent the documents four times and they need one hour everytime . We had replied 4 times of their queries on their 3 mail ids . Still i am waiting. Very frustrated and bad service . Plz dont use this . I will not renew it in future .
Very good TPA
Poor TPA never buy any policy who is having Paramount TPA wait for 24hrs
Good
With Corporate Policies they are just great
Awesome
They were helping but quite crowdy that was
Good,Near about govind puri metro
Very poor service
Good staff. Friendly Gesture
Very limited information is available, bit courteous reps.
Good service
Tried the given number.. but no body picked up
Good service
Fraud company . they are bigeest thug in india.
No parking space.... You have to park your car at some random dirty place.
Excellent services
Perfectly made website
Good Location
Great and helping employees to filling the bills.
It felt great, but little late.
Im also a emloye here
Best insurance TPA services of Edelweiss insurance.
Satisfied with the service.
Worst service
It was very satisfactory
Admin office of Paramount TPA situated near esic hospital
At this place you can get help and solution of health insurance
Totally rubish services
Awesome
SETTLEMENT of claims are taking 4to 5 hours
Supportive staff
Employee service I am not satisfied
Good Experiance.
Very gd service
Call never connected really very unhelpful...
Employee Friendly
Please dont buy the policy whose TPA is Paramount.