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Paramount Health Services & Insurance TPA Pvt. Ltd.
D-39, Pocket D, Okhla Phase I, Okhla Industrial Area, New Delhi, Delhi 110020, India
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me
Review №1

Post submitted the insurance documents they send us letter back and asking for pending documents again we have submitted the documents then finally gave the reason due to not registered hospital we are rejected your claim however as per delhi govt rules there is no provision for clinic to registered which they know already however as per customers care executive said please provide the documents on letter head with doctor stamps... Very bad experienced...

Pa
Review №2

Post hospitalisation claim form full of ambiguities and irrelevant info cum details have been demanded by them. Upon being ask about relevancy of Suh details , the reply received was full of ambiguities. Post hospitalisation form is not meant for general people. Requesting you all pls go through the form and share your experiences.

Tr
Review №3

It is ridiculous.Charged more than what it has to be in cashless claim and it is still pending even after 3 months of follow up.It deserves a negative rating.

Ar
Review №4

Paramount Health Services & Insurance TPA is worst. They are only interested in stopping processing of claims by raising one or the other deficiency. They do not apply logic and try every step to stop processing the claims.I can give - rating if its in options...

As
Review №5

So caring and concerning about process Approval. Deal every case with full dedication

Su
Review №6

I have a corporate policy. The contact persons mr Mosin and vinod is very supportive and always trying help the employee.

Ma
Review №7

They will drag you for claims, will not check documents thoroughly, will give you deficiency letter against them till you call them and email them multiple times to tell them that the documents have already been sent.It is so very difficult to make them understand or talk to them. There is no internal communication. I have had pathetic service with them twice.AVOID this TPA in your insurances. I have had much better experiences with other TPAs.

Na
Review №8

Bad service in the world & not coparative staff poor facilty very late response your side

Ra
Review №9

Very poor service & also haras &mental tourcher of patient family members not deserve one star ; previous tpa as known रक्षा tpa excellent job during treatment & mental support of our family

su
Review №10

Minus star (unfortunality i select one star), last 2 montus i m following my case and everytime itwas updated that it takes two days. Fraud policy. Biggest scam. Dont use there pilicy

Cy
Review №11

Paramount Health Services & Insurance TPA is worst. They are only interested in stopping processing of claims by raising one or the other deficiency. They do not apply logic and try every step to stop processing the claims.

Hi
Review №12

Treated employees like dogs and slaves. This is inside of company. Politics , discrimination and abusive behaviour and language or seniors. Once I was an employee there.

Ma
Review №13

Paramount HS office in Okhla needs to provide more ventilation and natural light which are essential for health of their employees. The front desk personnel was courteous and helpful.

Sa
Review №14

Third grade customer support. Pathetic response. I regret the day i took insurance and did not know that this Paramount TPA is such a worthless TPA.

Na
Review №15

Tpa person is not cooperative..dont pick calls

am
Review №16

Very bad service I am not happy with this policy this is a fraud policy I am not sugges to take this type of policy

Ak
Review №17

They are the worst. Dont buy policies where reimbursement process is from Paramount TPA.

Ra
Review №18

DONT BUY THEIR POLICY,Very bad experience, Irresponsible people who dont care after you purchase their policy...Take whole day even if it is an emergency..

Sa
Review №19

Not at all professional and they will try to reject as claims as much as possible.

yo
Review №20

Fraudsters! They will extract your money by mis selling u the product. They are scamsters. Never take any policy from Paramount

vi
Review №21

Worst company I ever crossed in my life...They dragged my claim for a month and in the end dint even approved it according the expense...I wont recommend to invest anyone through the paramount and oriental insurance company

Ad
Review №22

MY FATHER WAS ADMITTED FOR COVID19. IT TOOK THEM 24HOURS+ TO CLEAR THE CLAIM AMOUNT WHICH IS JUST HARASSING THE CLIENT. THERE WAS NO RESPONSE FROM THE CUSTOMER CARE DESK. ALL THEY HAD TO SAY WAS WE WILL TRY TO CLEAR THE CLAIM AT THE EARLIEST.THIS IS 2ND TIME IM HAVING A BAD EXPERIENCE WITH THEM.

Dh
Review №23

Nice jon

Sa
Review №24

Very easy to approach

At
Review №25

I Like To Go Surajkund And Photoshoot.

an
Review №26

Very slow in reimbursment claim settlement.My claim mixed with some other person and they blaim on me for that

fa
Review №27

Located on the road, you dont have to hunt for this place, hygiene practices are good please put a soap out there, opposite to prime towers.

No
Review №28

Good quality

Ra
Review №29

Good

Mi
Review №30

Parking is an issue. Locality is also not that great. Service provided is good.

la
Review №31

Good

Am
Review №32

Service speed is very slow, so I deduct 1 star..Other hand very supportive staff, specially Mr Ankit, who works promplty to reaolve the issue.

Na
Review №33

DONT BUY THEIR POLICY,Very bad experience, Irresponsible people who dont care after you purchase their policy...Take whole day even if it is an emergency..MEDICAL TEAM IS WORSE..

yo
Review №34

Awesome food. polite staff and cleanliness. Mast h or Kya chahiye.

VI
Review №35

Always trying to denying claims, not reliable at all.

M
Review №36

Good

Um
Review №37

Good

pr
Review №38

Good services under paramount provided

Mi
Review №39

Commutable via auto from metro

Ra
Review №40

Everything is fine but the discharge procedure is too slow . I was waited for the final approval fr around 8 hours.

RA
Review №41

Paramount tpa is a very bad tpa. They dont even approve a genuine claim. Dont purchase the policy in which company paramount is a TPA for claim settlement.

D
Review №42

Pathetic service ! Most unresponsive company/employees. I lodged claim in OCT 2018 and till today it is showing as under process. After hours of repeated trys if you are lucky you may be able to connect with with their call centre which only dishes out standard reply under process even after three months. Company website does not have any other numbers / e mail addresses of senior staff for escalation. God only can help the hapless clients. Company does not deserve even one star.

ra
Review №43

Very bad service dont join. This is best fraud company.you will get disappointed after join this

Ji
Review №44

Good

Ab
Review №45

Though they take time. But finally are considerate....

Ro
Review №46

Timings specified are wrong

ar
Review №47

ZERO STARS(unfortunately have to select 1 star which they dont deresve)....................... Its been 2.5 months I am following like the VODAFONE DOG and every time I am updated that it will take another 2 -3 days. last week it was committed that the claim will be closed by this Monday/Tuesdy. However not to my surprise yesterday I was asked to wait another 10 WORKING DAYS (which ideally means 15-16 days min). ...

ga
Review №48

Very good

Pr
Review №49

Very Bad Experience.. Very Bad Calim Process...Dont By Any Product....

Su
Review №50

Best place to work in. Good management. Excellent CEO, Dr. Abhitabh

sa
Review №51

Fraud company . they are bigeest thug in india.all staff are looser

Fa
Review №52

Very delayed services

Va
Review №53

Unfair deductions even when all reports sent

Re
Review №54

Very bad services. Hospital listed in the website is not ready to admit the patient stating that they are not linked to the Paramount TPA. Further, the customer care executives of Paramount are not ready to help by saying that they are not having any information whether the hospital is listed or not. And if the hospital is not giving admission, either make the payment or change the hospital. They are just apathetic. Very bad. If they wont help, who else will?

Vi
Review №55

Office is not in good location

Ra
Review №56

Worst support ever I have seen since 3 months they are just working on this.

RA
Review №57

Gr8 support and fast approval within 4 hrs

Ri
Review №58

Easy to reach by road. 400mtrs inner side from main road of okhla industrial area road.

Si
Review №59

Worst service provider... Dont go with them... My claim. Pending since last 3 months and they are not even responding to mails/calls.Their NOIDA team is too worse to work with.

Vi
Review №60

Need follow up regularly for any claim to process..

Ad
Review №61

Worst service ever. Ensure you do not have this TPA, when you buy your insurance policy.

s0
Review №62

Staff behaviour is good but they don’t respond easily.

om
Review №63

Very worst service , today i am waiting for confirmation till morning and now its 7 pm . Very very bad service . Dont use this . I sent the documents four times and they need one hour everytime . We had replied 4 times of their queries on their 3 mail ids . Still i am waiting. Very frustrated and bad service . Plz dont use this . I will not renew it in future .

Dr
Review №64

Very good TPA

Is
Review №65

Poor TPA never buy any policy who is having Paramount TPA wait for 24hrs

sa
Review №66

Good

An
Review №67

With Corporate Policies they are just great

Sy
Review №68

Awesome

Ra
Review №69

They were helping but quite crowdy that was

PA
Review №70

Good,Near about govind puri metro

Mo
Review №71

Very poor service

Pr
Review №72

Good staff. Friendly Gesture

Aa
Review №73

Very limited information is available, bit courteous reps.

Vi
Review №74

Good service

ke
Review №75

Tried the given number.. but no body picked up

CA
Review №76

Good service

Sh
Review №77

Fraud company . they are bigeest thug in india.

Su
Review №78

No parking space.... You have to park your car at some random dirty place.

sa
Review №79

Excellent services

Ni
Review №80

Perfectly made website

AS
Review №81

Good Location

sh
Review №82

Great and helping employees to filling the bills.

Ja
Review №83

It felt great, but little late.

Vi
Review №84

Im also a emloye here

Ma
Review №85

Best insurance TPA services of Edelweiss insurance.

Ra
Review №86

Satisfied with the service.

Av
Review №87

Worst service

So
Review №88

It was very satisfactory

mu
Review №89

Admin office of Paramount TPA situated near esic hospital

AM
Review №90

At this place you can get help and solution of health insurance

Mi
Review №91

Totally rubish services

As
Review №92

Awesome

Ra
Review №93

SETTLEMENT of claims are taking 4to 5 hours

Te
Review №94

Supportive staff

vi
Review №95

Employee service I am not satisfied

Ba
Review №96

Good Experiance.

sh
Review №97

Very gd service

th
Review №98

Call never connected really very unhelpful...

Ru
Review №99

Employee Friendly

De
Review №100

Please dont buy the policy whose TPA is Paramount.

Information
2 Photos
100 Comments
3 Rating
  • Address:D-39, Pocket D, Okhla Phase I, Okhla Industrial Area, New Delhi, Delhi 110020, India
  • Site:https://www.paramounttpa.com/
  • Phone:+91 11 4163 7594
Categories
  • Insurance agency
Working hours
  • Monday:11AM–4PM
  • Tuesday:11AM–4PM
  • Wednesday:Closed
  • Thursday:11AM–4PM
  • Friday:11AM–4PM
  • Saturday:11AM–4PM
  • Sunday:11AM–4PM
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