I ordered a phone on 27th june through amazon prime which was expected to be delivered by dependo services on 28th june. First the courier was sent to the wrong address then i was informed that it will be delivered on the same day and i waited for 2 hours and then i called up on the amazon customer care they told me it will be delivered by 9.30 and it didnt happen. At 9.30 i requested for a reschedule for monday i.e 1 July i got a call from the delivery agent krishan asking me to come downstairs to receive the order when i went to receive the phone he had already left. And when i called him back he told me that he wasnt getting the exchange offer in his phone and so he could not handover the phone to me. Later on the supervisor talked to me telling me that he will send another guy to deliver the phone. The other guy came and told me that he cannot give me the phone as he is not getting the exchange tracking id in his phone. I told him to wait for 2 minutes until i talk to the customers care the customer care told me that the tracking id is not important i can get my phone if i tell him the otp. That guy firstly misbehaved with me showed me attitude and then left. Later the supervisor called me and assured me that the phone will be delivered tomorrow for sure. I called the supervisor in the morning and he told me that the order has been rejected as i refused to accept the order. I escalated this to the Amazon customer care they escalated to deliver the phone again. Now when i called the delivery guy which is assigned to me on the Amazon app he is telling me that the order is assigned to some other guy on my id and he will not coming the other guy will come. Then the supervisor Rahul called me and telling me that order is out for delivery and gave a another number of delivery guy whose name is jitender now when im calling him his phone is getting auto disconnect. Its been 5 days now i dont know what is being done with my phone. You people are just fooling me around. I really appreciate your good service which you have given me. Im being fooled around for 5 days now. And i have been begging for help and nothing is being done. Now you will see what i do with you people.
All Dependo employee are carpeted like a politicians.