Great products and customer service at the store. The required product was delivered home within an hour and half. Pandemic precautions taken care of and all product ranges were shown.Store visited- Makeup on Wheel (Good Earth City Centre, Gurgaon)Sales Rep- Namrata Thapa
If office temporary closed atleast courier the products to ur valuable customers
I enjoyed interacting with the team here they were really professional and made sure I am looked after. Whatever conversation we had they ensured it was with thorough detail and well documented. I was not made to wait at all which is a Normal practice in delhi the time I was told to come they were ready by that time.
Worst customer care experience.They rarely pick the call, all the time bell rings only they dont pick it up and if they pick it up then they put it on hold.This is not customer care services it should be customer fool service.
Be careful with this place.totalZero . the environment is also very boring.and 2 things is that lady who takes interview her name Shema or something like that. OMG that woman is bloody rude person. I havent never meet like that woman.And 3 things is when Im giving interview with that woman Im setting on the chair and shes using phone .talking on phone again and again min 15/20min.and again shes outing talking with other people. She is a Very Rude and Unprofessional.
Be careful with this brand. I recently bought colorbar lipstick from Pacific mall and after using it five times, I found that the product was hollow. The tip just melted away. Even after emailing my complaint along with pics of their product, I got no reply. The only conclusion is that their products are substandard and they are cheating their customers.
Very bad customer service. Disappointed.
Very expensive and poor product quality