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Sarovar Portico Naraina
A-9, Ring Road, Mahatma Gandhi Marg, Naraina Vihar, Naraina, New Delhi, Delhi 110028, India
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Dh
Review №1

A decent hotel but small rooms as compared to Delhi hotels. The rooms are clean but dont have good or any view to it. The place is a bit strict like not allowing visitors after evening and not allowing outside food.Rooms : 3.5 starCleanliness of room : 3.5 starCleanliness of hotel : 4 starBreakfast : 4 star

Vi
Review №2

A boutique budget hotel. Well appointed rooms. Restaurant in the basement. Good food. Nice breakfast spread.Good location. Good service. Value for money.

Vi
Review №3

The AC was not cooling enough the bed like having khatmal and the mini fridge was also not working..the pullover blanket was also not so comfortable..staff was good and helpful they placed a standing fan in my room .Breakfast was good.i had visited dehradoon property and it was a nice one

Ph
Review №4

Good service, breakfast could be made better and served fresh.

Di
Review №5

The staff was very helpful.... Thankyou ... The young boy at the Reception booked a cab ,since it was late night. I was not able to find any cab from my app. So he booked one and I reached home safely.Hope he reads this.....🙂

An
Review №6

Nice hotel with good options of food however if you want to stay and enjoy near by food then you will be disappointed as this hotel is next to highway. Connectivity is also good.

Ta
Review №7

Worst experience ever... They have shown swimming pool in their photos which they dont have, compact parking for 3 cars, AC wasnt working properly

Ku
Review №8

Good for stay. Economic hotel. Foods are so good.

Sh
Review №9

Small suffocating rooms. Also u will have to ask for towels and toiletries.. I dont when 2 people are staying why only 1 towel is kept and also no hand towel.

Mi
Review №10

It was a fantastic experience staying at Hotel Sarovar Portico Naraina.I will recommend this hotel for stay. Like the cleanliness, good staff, good room service.

Ka
Review №11

I went there on a corporate trip by my institute IIM Bangalore. It was fine untill one day the window started to leak because of the rain and it was all water there then.

An
Review №12

Nice hotel.. cooperative staff . Good food.. but less options

Si
Review №13

It was Descent. Could have been more food items in breakfast buffet especially something sweet.

Pr
Review №14

This is the worst hotel I ever stayed in... They don’t change their linens. I noticed stains along with tiny hair all over bed sheet as I entered and I immediately asked for a new bed sheet but hotel staff denied for it and after so much of request they showed me another room but there also I noticed same stains and hair. They don’t take care of cleanliness for sure . The bed sheets were used and they made me sleep over the same ...As I was really tired I slept on the same. But I noticed another blood strain on my bed sheet below quilt . This made me write review for this property. I also requested for a carry bag during checkout and they gave me a dirty and used one. I will never recommend this hotel to anyone. Worst part is their cleanliness and hospitality. Such mistakes are not acceptable from such a property. I will make sure no one will ever visit this property from my side. Also I am strictly saying no for stay . Worst hotel

Su
Review №15

It is such a lovely guest house, just go for it whenever there is this requirement for rooms. They provide you unmatchable offers an deals upon booking. Also the staff is pretty amazing in terms of providing excellent customer service to all the customers. Hopefully y’all gonna love it!

Pr
Review №16

A good hotel to stay. Centrally located & can easily be reached from airport, railway station & ISBT. Good service. Overall nice experience.

Am
Review №17

One of the best hotels in the naraina. The staff is very co-operative and friendly in nature.The food is really good in taste.The rooms are also clean and spacious.

Mi
Review №18

Not upto he mark as compared to its branches in other cities, good food though.

KI
Review №19

Not worth .. need to improve food quality

ha
Review №20

Rooms and towel was not clean as compared to a 3 star hotel

De
Review №21

Good Comfortable rooms. Friendly staff and great service

Ha
Review №22

Worst experience last night. Been to so many 3 - 5 start properties never had such issues, had to leave the hotel at 2 am in the night. Highly Dissappointed.

Ut
Review №23

The hotel is good but in maintenance is very poor. The preparation of meals is very very poor same preparation for breakfast, lunch, dinner. Dont use this hotel for quarantine. Its feels like touring room. The hotel is non smoking. When You enter the lobby you feel like a this is a smoking room

Sh
Review №24

Higher catagory Delux Room size very small. AC is not working since morning. As the name of Sarovar Portico there are no comparison and match in the amenities or facilities at any other Sarovar Portico property.

ma
Review №25

I stayed in Sarovar for my complusary 7 day quarantine in Delhi. I came in the hotel around 5 pm the staff was very helpful the Sanatised all our luggage. They did not stop us asking for payments instead they gave us our room and said we can do all the paperwork and payment the next morning.The rooms are very good and hygienic.They have a very good Wifi connection 24*7 and a TV for entertainment.The beds are clean.The Food servered is very good and above all its tasty. It made me feel like I am back to India.The food is brought and served on time and all the precautions are taken by the staff.The Staff overall are very helpful and responsive. So the overall experience was extremely good and recommend to anyone coming here.

Jo
Review №26

What a disgrace. Being a hotelier myself for last 30 yrs I couldnt believe how they sell rooms like this.Checked out immediately after an hour though I had booked for two nights being proximity to my work.The bed had ugly visible stains not small but patches of themThe floor was disgusting.The bathroom had rusted broken glass .The wash basin had bad stain.The bathroom amenities were used ones and patheticThe WC was stained and brown.The most appalling thing was no one wanted to know why I am checking out .I did tell the receptionist about my disappointment with the room.I would fire the front desk manager, General manager and the housekeeper.Never will I stay in a sarovar portico property.

NI
Review №27

Best hotel to check in during the Covid times .. every protocol is followed to the T. I noticed that safety and security of the guest is of prime importance to them. Hotel staff is very pleasing and does that extra bit to make your stay memorable. Large rooms with soothing interiors .

Ab
Review №28

Rooms are well built and decorated. Beds are awesome.Washrooms are also good. The hotel has dining facilities available.But the service is not as good as the hotel is. Staff is a bit lazy and there is a delay in service...

Ne
Review №29

Poor experience, bad services,not up to the mark..

ab
Review №30

Worst experience.. and pathetic hospitality .worthless spending money here to stay.

ri
Review №31

Good hospitality by hotel staff liked this place

fr
Review №32

My friend was asked to leave the room late night at 2 am. It was our worst experience in the hotel and the staff and manager was too rude to us. They were just trying to earn money leaving us in misery. People must think before checking in here. WORST SERVICE

Ka
Review №33

Stay was good but staff is inconsiderate for few things.... we never used eatbles from the room fridge yet they charged us.... staff needs to learn some hospitality skills...

Su
Review №34

Best in Service but food is not as good. Otherwise all good

Sh
Review №35

Very poor.. Staff behaviour has bad... Cleaning after 5days.. Food hhas freezoned... Damaged food..

ni
Review №36

I liked the hotel a lot. It has almost all the modern amenities, which is why this place attracts a lot of guests.They have a beautiful designed building with nice architecture. Located in Naraina, it has a sprawling campus, which is well equipped with facilities.In addition, they have big rooms and halls to organise weddings and corporate events.The staff is supportive and humble.Moreover, the food prepared by them is excellent and mouth watering. It is easily accessible from ring road.However, its price are on higher side.

sh
Review №37

Hotel is nice everything is well managed Non smoking rooms Cleaned and sanitized Private safe is enough

Di
Review №38

They Give worst services. Bad experience

dh
Review №39

Dont go on the pics shown, the real story is different. Very filthy place staff too rude especially front desk and no value for money I can give 600 per night for this hotel but 3-4ks unquestionably not! just because they call it a 4 star property lol. Food is too much expensive they asked me to pay ₹105 for a small cup of coffee, rather I would prefer odering starbucks! its a clear no go from my side!!!!

Th
Review №40

I love the ambulance while I have to the hotel, the fragrance and their facilities. I was in a group of people so they took some around 30 minutes to set it up for the room. There was no extra ordinary facility for the impression. But its decent place to hang out. The staff was very kind and good heart 💓 people. Hope Ill visit again.

Ga
Review №41

This hotel is approved by government as a private Quarantine Center. I request for RT-PCR test. If result will be negative then I would traveling to my state but seems like they want me to stay 7 days so that i must have to pay for whole package. Ok understand that Government staff will not visit the hotel. But they were not allowing private laboratory. Most annoying thing 2L water per person for a day and need to pay 52 ₹ for 1L. Seriously?

ka
Review №42

The Hotel was good, location was also good (well connected with road and Metro station nearby) but was lacking somewhere in services and room maintainance.  given twin bed room (1 category lower) by hotel, on asking the reason they allotted Deluxe room but such insidence was little bit disappointing. Service quality was average, bathroom was not having sufficient toiletries preloaded and we have to ask for it n then it was provided. In Deluxe room, the bed size was also quite small which can accommodate 2 people with less space in between. Other factors were good but it was felt that the SAROVAR Standards were lacking. The tariff was reasonable compared to the room and service offered...

As
Review №43

The rooms they are showing its not the same they have just took high quality pictures for the rooms. Once u take room in this hotel fridge ac tv land-line not working. Neither u will get neat n clean room I dont how come Indian government decided list such hotels in there list..Such a rude staff they have including cleaner, reception food quality and quantity is more worst then hospital ..kindly dont go with this hotel ever. talking from my personal experience I have faced all above mentioned issues during institutional 7days quarantine ..

Pr
Review №44

The standards of the hotel are nowhere close to the tarrif charged by the hotel. Everything about this hotel and rooms is old and needs repair. Basic things like bathroom shower are broken. I changed the room and the next one is almost clogged and works somehow. The bedsheets have oily spots and the look and feel of it is again OLD. The floor needs repair, it should look neat and finished. You get a window in your room but its near to useless as it is so dirty you will get the you can barely see anything outside. The TV does not work as it cannot connect to the tata sky service. The last and most important thing is the staff is impolite. They are not trained to talk in a polite manner to the guests staying in the hotel. They talk to you as if you are talking to someone on roadside. Again, this hotel does not matches the standard to the charged tarrif.

An
Review №45

Thanks sarovar portico hotel..😘😘🥰😍😍🤩🤩

Vi
Review №46

Rooms are not worth of tariff

ro
Review №47

Amazing ambience... great experience.

Sa
Review №48

Decent hotel in the Naraina area. Food was very good and the staff was courteous. However they can pay more attention to finer details such as missing foot mat in the bathroom, missing menu card for in room dining etc.

Di
Review №49

I stayed here for a week for the mandatory quarantine enforced by the government. They gave me a defected room with poor cooling in hot Delhi summers and the washroom was always wet and dirty because of a leaking pipe which was identified only towards the end of my stay. They refused to make any discounts for the same and rather put the blame on me for not checking the defects before. Its sad that government is forcing people to choose to stay in such a hotel that attempts to sell defected rooms to guests and still justifies its poor quality of service.

Ro
Review №50

Interior is good. location is good. staff is good. food is good except idli and sambar. nice stay. 😊

Am
Review №51

Vow Nice place

bi
Review №52

Nicely maintained and well behaved staffs is the point of stay

Ma
Review №53

Nice place, food quantity is very less.. you need pay more then only u will get good food, but it is too expensive. Receptionists are very bad here..

Sh
Review №54

I have stayed at this hotel one fine day and services provided by the Front office desk Ms.Anamika is really satisfactory and she is polite in Nature.And I will suggest to friends to visit once.#Overall Stay was Very Good.

Pr
Review №55

Very nice hotel at a good location. rooms are well kept and spacious. staff are very courteous. the breakfast and dinner buffet was excellent. the hotel is very close to Delhi cant metro station as well.all in all, a very pleasant stay. would recommend this for families and groups!!

Ke
Review №56

Welcome to the worst experienced hotel

Ba
Review №57

A *** hotel, **** facilities. Good but small hotel. The hotel has 39 rooms but rooms are comfortable and good room service. Their is one restaurant and small conference Hall. The food is tasty. The rates for stay and food are reasonable. The behaviour of the staff is good. The hotel is visible from Mahatma Gandhi Marg (ring road).

Im
Review №58

Its awesome hotel 👌And the service of staffs was really great...

Mr
Review №59

Rooms need severe renovation

Da
Review №60

Very very good. Probably 5 stars if restaurant was operating. Some problem happened and restaurant was out of service during my stay. Good rooms. Service was fine. Location was close enough to tourist sites. Brekfast (in lobby due to restaurant issues) was amazing.

si
Review №61

Sarovar portico is a decent hotel situated at naraina delhi , they have all air conditioned rooms single , deluxe and super twin rooms , u will get laundary and restaurant facility in this hotel , its situated 500 m away from the naraina vihar metro station , room service is average and restaurant food is good but the menu is costly. They provie free wifi for all the rooms ..

Vi
Review №62

Nice hotel. Good and friendly behavior of staff. Neat and clean floors. Need some more varieties on foods. By the way good communicating place.

Ma
Review №63

Good experience overall, went for a business meet

De
Review №64

Good food , staffs are also helpful , roooms are so nice with good facilities . Nice Hotel

Na
Review №65

Had higher expectations from a Sarovar property. Cons: Internet is shabby, the rooms smelled damp, bed linen etc were extremely dated.Pros: breakfast buffet was nice, quite a range, friendly staff in the restaurant

Ha
Review №66

After spending a few days in Royal Plaza in December (and regretting it), we opted for this smaller, lesser known place for our follow-up stay.The hotel looks very well-kept, and so do the rooms: modern look and feel (including a master off switch next to the bed, making this the only hotel in the many Ive been to that doesnt have you chasing individual light switches at bedtime), very clean, very spacious. The washroom, too, was in an excellent state.Staff was always friendly and accommodating.Breakfast was very decent, with enough variation every day. The dinner menu was very satisfying too, and very reasonably priced, especially for the portion sizes.A downside is the location, which is about 30 minutes by car from the city centre, but if you use an Ola cab, you can make the trip for maybe 300 rupees, so financially youre still better off compared to more central places. And for transportation to and from the airport, the hotel provides, again, very reasonably priced taxis.All in all, a very nice place to stay. Well definitely look at this Sarovar Portico hotel first next time were in Delhi.

Di
Review №67

Sarovar Portico Naraina, Hotel provides guestrooms with free WiFi. Located around 12 km from Gurudwara Bangla Sahib, the hotel is also 12 km away from Lodhi Gardens. Staff on site can arrange airport transfers.At the hotel, every room is equipped with a desk and a flat-screen TV. Every room includes a private bathroom with a bath and a hair dryer. A continental or Asian breakfast is available each morning at the property. A business centre with newspapers is at guests disposal at Sarovar Portico Naraina, Hotel. For any tips on how to get around or what to do in the area, guests can ask at the reception. India Gate is 14 km from the accommodation. Delhi International Airport is 17 km from the property.

Mi
Review №68

Sarovar Narania is a good value budget hotel located close to the Indira Gandhi international airport as well as on the main highway connecting to the city. The hotel rooms are large and have lots of natural light from windows facing the highway. The staff is prompt and available. The breakfast is average with the basics covered including hot eggs. The hotel also provides complimentary wi-fi, toiletries and chargeable snacks in the room. Recommended only for budget overnight guests.

Me
Review №69

The review of this hotel ....food and beverage service is excellent or easy to find , tasty food with excellent service by Mr Deepak arya ..he is an interesting man.have a smily face ..have an wonderfull servicing techniques ..or talking of way and manners are excellent

Vi
Review №70

It was quite good i enjoyed the sunset view from my room

Na
Review №71

The place is good. The locality however is not that great. The rooms are clean and suites are also available. However, the hotel is too small considering the size of other Sarovar Porticos. The restrooms are really good for the price. Also, one thing that I really liked is that they have a very calm music playing all over at the hotel. Also, cause some people care about it, the air conditioning works really great!

Sa
Review №72

Bathroom was dirty. Had to ask for it to be cleaned. The cleaner came in and cleaned spots with water. I had to ask to clean it with soap only after which he did so. Breakfast had a good spread but the taste was not good.

Ja
Review №73

The service was not upto the mark.

Ni
Review №74

We have chosen Sarovar portico hotel as its the brand hotel. We checked in 8.00 PM or 08.30 PM, i was surprised to see that there was Standy displayed regarding the loyalty program in lobby but all the front desk people were not aware about the promotion which they are running apart from the manager who assist me in the end, later on we moved to room which was upgraded to superior category, upon entering the room we noticed that room was compact and does not even worth Rs-*****/- no amenities were there in the room which a traveler expects. We asked for wi-fi password which took 20 min to deliver that too after calling them again.Bathroom was full of cigarette smell, Drain got block while taking shower, Strains on Towel.No door mat on floor, once you took shower all the bathroom gets wet and that wet feet make the room dirty once you move out because there was no door mat placed.We called up the manager in the room and told him the entire problem out of which some was cured but some was not handled by him as well.Pathetic wi-fi i have ever seen which gets disconnect immediately after login in (Same was shown to manager).Electric kettle place in the room was dirty from inside and had black spotting in that.We ordered Tomato soup which was too sweet and was not mark. i called up room service to ask where is the bread basket which comes along with the soup, server replied (Sir vo nahi ayi kya soup ka saath ?) later on he said (Sir hum soft roll nahi dete soup k saath). Later on we ordered food from outside.We got so upset with this Sarovar as it was my first experience with this property.

pa
Review №75

Top class

Ar
Review №76

Good

pa
Review №77

Never ever visit this Hotel.There is no restaurant in hotel for dinning you have to manage for dinning from outside.No amenties.When requested for some special breakfast they denied straight away without even asking to Chef.Better to stay at railway dormitory instead of spending this much amount at this place.

Ne
Review №78

One of the best hotel in delhi with reasonable rates and almost five star facilities... also it is centrally located and have good connectivity round the clock. It is having very neat and clean surrounding and positive ambience. Last but not the least...very co-operative and flexible staff. Thumbs Up!!!!!!!

M
Review №79

A mid market budget hotel. Located very close to the airport and offers good connectivity with the city. Rooms are clean and large. The windows overlook a busy highway. Breakfast food is average. Amenities include WiFi. Would recommend for low cost over night stay.

Aw
Review №80

Good place, good service..staff is very cooperative..Food is also good. Hotel provides variety of food options for veg but non veggies its limited.Parking is a problem or may be the valet wasnt available when we reached in the evening.Indoors furniture is good,rooms are also good bit needs some maintenance.

Ma
Review №81

Ac was not working they dont have twins beds available so i paid for double occupancy and stay single not happy .

Ar
Review №82

The hotel is situated at a very good location from where connectivity to most of the places is very good and you avoid heavy delhi traffic too. The hotel is good for budget business travelers. Rooms needs to be more spacious otherwise its neat and clean and Porticos staff is also supportive. Food and beverage is over priced and quality is very normal.

Po
Review №83

Most friendly and helpful staff ever, so lovely and great first impression of hotel. The restaurant staff were just lovely and the food was delicious and amazing, I was very pleased with my stay and although short and sweet this time. I hope to be back for a longer visit in future..🙂👍

Ne
Review №84

3 star hotel right on the main road with sound proof. Hotel with modern amenities and being the part chain hotel, is good available in 3 star category. Hotel is near to cinema hall, some good food joints for party lovers and families. Some fast food chains are also available like Mc Donalds and Subway. Nearest metro station is Shadipur which is approximately 4 kms from hotel.

Vi
Review №85

Its located close to Nairaina flyover & easily accessible. Rooms are quite spacious, amenities are ok, some items like dental kit, shaving kit, hair oil etc are available on request.Rest other is ok.

Tr
Review №86

We stayed here for 2 nights as part of our road trip. The location of the resort is very quiet and peaceful. The amenities of the hotel were very nice. The rates were very reasonable for exchange. The staff at the hotel were friendly and very helpful. I will be happy to stay here in the future.

Me
Review №87

Nice stay. Cozy rooms. Nice breakfast spread. The breakfast seating are was small. Lobby was small but neat. Nice fragrance.

su
Review №88

Hotel is good. Reception is average. Smoking is not allowed inside room, if you smoke they penalise Rs. 2000. Smokers have to think before check-in in this hoyel.

Am
Review №89

Excellent Hotel and StaffThis is one of the best hotels we stayed in. Room was large with a sitting area with a couch. The room was very, very clean and modern. The staff at the front desk was very friendly, helpful and professional. They even gave us a bottle of water for being a Choice Hotel member. The lobby was nice and clean. Breakfast area was large. There were several kitchen staff members constantly monitoring the breakfast items. There was plenty for everyone, including tons of bacon. I definitely would stay at this hotel again.

Ni
Review №90

Most friendly and helpful staff ever, so lovely and great first impression of hotel. The restaurant staff were just lovely and the food was delicious and amazing, I was very pleased with my stay and although short and sweet this time. I hope to be back for a longer visit in future.. 👍

sh
Review №91

Worst experience in any Hotel, Ever.Most hopeless sevice.1. No value for Money. ( V high cost for the ordinary level of facilities )2. They do not even honor the conditions mentioned on the voucher.3. No facility of food here. If u stay here, u have to arrange for even a sandwich from outside restaurant. ( If their kitchen is shutdown bcoz of Karol bagh incident, they can still help some eatables prepared by microwave or toaster, but they dont ). If they are not able to provide some facility , they should compensate in some other way but they dont. Actually the management is bothered about customer satisfaction at all.

sh
Review №92

Supperrbb sarvice and stop

Di
Review №93

I had complained to the manager as they have served spoiled food which had werms n flys. The manager was supposed to revert to me still no update. He gave an assurance that post taking my written feedback he will revert to me. Such a pathetic experience and service and no one is bothered on customer service

Sa
Review №94

Nice place to stay for single and family

Da
Review №95

This hotel need to learn a lot. Not able to highlight one area where there are good at. Trained staff are required at front desk. Room doors need proper locking. Better hygiene needed....... List will be to lengthy..

So
Review №96

A nice hotel located in the compact and crowded Naraina under the flyover it is a hotel which cuts you off from all the hustle bustle of traffic outside. Cozy rooms nice restaurant with a very good interior.Just getting there is a Problem.Has some relevance from other Sarovar Porticos.Hope to come here soon!

Ga
Review №97

The hotel was very poor... Rooms are clumsy... But food is ohk. It was fine... Service is average... Spend 2 days @ Sarovar... But, was not very much comfortable... Room arrangement was good... Overall it was a nice one for me...

Tr
Review №98

Had a wonderful experience from the time we arrived until we departed. The rooms are going to be generally clean. There was good choice for breakfast. The rooms are very tastefully furnished. Check in and check was very smooth with a decent glass of cold welcome drink. The highlight for me was the breakfast.

Ma
Review №99

Good hotel at prime location. Bath room for taking bath is very very small. Not suitable for healthy person. Breakfast is also good

Pu
Review №100

Check in experience was good. We called in advance and our rooms were ready.

Information
100 Photos
100 Comments
2.6 Rating
  • Address:A-9, Ring Road, Mahatma Gandhi Marg, Naraina Vihar, Naraina, New Delhi, Delhi 110028, India
  • Site:http://www.sarovarhotels.com/sarovar-portico-naraina-new-delhi
  • Phone:+91 11 4542 4542
Categories
  • Hotel
  • Banquet hall
  • Breakfast restaurant
  • Brunch restaurant
  • Extended stay hotel
  • Restaurant
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