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Plumbing Nerds
1502 Rail Head Blvd, Naples, FL 34110, United States
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Ni
Review №1

Sean was great! was one time, had a great personality and went out of his way to make sure my sink and faucet were put in correctly! 10/10 i would recommend to anyone.

Sa
Review №2

Great experience. Called in am set appointment quickly and with ease. Tech arrived in allotted time. Shown issue then went over options and costs. Once we agree on terms got started on issue. Work completed efficiently and with no additional issues. Highly recommend.

Im
Review №3

Very happy to have called, Josh was great! Got the job done well in a timely manner. Thank you!

ch
Review №4

Great service. Even waiting for me when I had to run and pick something up at the store. Top notch!

Ma
Review №5

Kitchen remodel- Daniel also installed a new dishwasher for us! Extremely personable; let our 6 yr old (who now says he’s Daniel’s best friend!) help by holding a flashlight & timer. He helped us find cost effective ways to still get the quality we wanted, & left his workspace tidy & clean. We bought the Plumbing Nerd pass & will be recommending them to everyone we know!

Jo
Review №6

Great service done promptly and efficiently. Doug had a smile on his face and liked his work!

D
Review №7

Joe came out to my house to access disposer and leak issues from kitchen sink. He was professional, honest, and most of all, friendly. Great customer service. No pressure from him in making my decisions, he answered all my questions and I couldn’t feel happier that he was sent out to handle my repairs. Highly recommend.

Le
Review №8

I called on a Friday afternoon frantic due to a leak and the company responded immediately. They kept me posted via email/text which was exceeded my expectations. The plumber Marco arrived on time, he was respectful, knowledgeable, efficient and just over professional. Once the work was completed, he cleaned up very well, took pictures for the record and made suggestions for future work that could be done to ensure the plumbing in our home was well maintained! Excellent service and very satisfied!!

Ma
Review №9

Attention to detail was fabulous! Very personable, cleaned up the workspace. We had a difficult sink hookup due to pipes being cut and Sean and Oscar worked together to solve the issue and kept me informed as they went along. Can’t say enough good things about both of them, excellent service!

El
Review №10

He was very Good, professional outstanding He followed all protocol made me feel very secure and not worried. I will recommend him to a lot of my friends and family. Thank you for your support Javier

La
Review №11

I called for a leaking water heater. They were able to come inspect and then replace my water heater that same day. The technician Sean was very professional and knowledgeable. Sean did a great job and clearly explained all elements of the job. I’ll certainly use the plumbing nerds again and ask for Sean. Five star service!

Pa
Review №12

The Nerds are really a professional crew. They confirm and update appointments, respect covid protocol and follow up after work to ensure satisfaction. Daniel did the faucet work today and he was respectful of my home & my time. He diagnosed the issue, hunted down necessary parts, and quickly fixed my faucet problem. Everyone Ive dealt with at Plumbing Nerds acts like they actually care what I think of their work. Id recommend them to my family & friends every time.

La
Review №13

Jay did a great job! He replaced two valves under my kitchen sink that had become calcified. He also did a great job replacing my kitchen faucet that was leaking with a new one. He did the work quickly, cleanly, and professionally. Plumbing Nerds does a great job and Ive been happy with them. Just one thing... they are expensive. They are terrific, but dont expect the cheapest price quote on the block.

Jo
Review №14

Marco was absolutely great! A true professional, I was impressed by his competence and work ethic.Very pleased with the finished product. I highly recommend this company and would use them again!!

Ro
Review №15

Jay was knowledgeable and very helpful. Once he started the job, there was a problem, but he brought it to our attention immediately before continuing the job. He was prompt, friendly and got the job done in a very short time. Would definitely recommend Jay and Plumbing nerds!

Do
Review №16

Great friendly service. Very neat abs clean. Emergency work done on a Sunday. Definitely recommend.

Da
Review №17

Jorge installed a leak detection device for the washing machine. I was impressed with his care and attention to detail. He also made sure to explain the system to me when he was done. I’ve used Plumbing Nerds several times now and have impressed every time.

Je
Review №18

I called the plumbing nerds in a sheer emergency, I had to close on my condo and unfortunately the realtor was not being very nice, and would not close due to a loose shower door handle. The closing was at 10am! I called them around 6 PM the night before, they jumped right on it and sent a technician by the name of Joe. He was super friendly, professional and very efficient, excellent technician! I would recommend them for all my plumbing needs. And next time I will be requesting big Joe!!

Ka
Review №19

Plumbing Nerds was able to get to the house quickly and fix the problem. Great communication from start to finish. I will definitely use them again.

Sc
Review №20

Daniel was a huge help. He explained the issues very well. Thank you!

De
Review №21

Great service. The first plumber I called quoted me a date 3 weeks out for a water heater repair. I found Plumbing Nerds on the water heater manufacturer’s website. Very glad I did. They came out same day and dealt with everything quickly and professionally. Matt was outstanding. I think I have found my new plumbing service!

Ks
Review №22

Did a nice plumbing job in my house on Sunday as emergency call! I am very thankful and would use service again

Lo
Review №23

Our technician Dusan was fantastic. Up front, transparent to everything he was doing and why, quick,And double checked his work.

Jo
Review №24

The guys were very professional and courteous. They were easy to talk to and showed me everything that was being done while also explaining why the problem happened to begin with and why it shouldn’t happen again based on their work. I will use the nerds again in the future.

Er
Review №25

Exceptional service. 5 stars and well call them again. Highly recommended.

Da
Review №26

Josh did a great job. Very professional, friendly and made recommendations which focused on my best interests.

Da
Review №27

Emergency service within few hours, difficult work done with excellent skills and precision, very professional, kind and courteous. We will use this company again when needed and would request Sean for sure. Thank you very much. Happy customer.

Ed
Review №28

Josh was professional and very understanding about the situation. Definitely would recommend

Li
Review №29

Javier is an amazing agent and representative of Pumbing Nerds! We only want him in the future. Marvelous mini lessons throughout his assessment of our plumbing needs. What a Marvelous Company.....

An
Review №30

This is the very best plumbing service imaginable. They were prompt and courteous. Javier is the most professional, courteous plumber.I have ever worked with! Call Plumbing Nerds for your plumbing needs. Expensive but worth it!

Ro
Review №31

Request for a tech strong odor in my house ,eager to get your appointment, The tech was only care to get your money for the visit .multiple time left a message to john general manager, never returned call.Of course in this rating he will response to this message.waste of money and timeshop around before you call Plumbing nerds

Ma
Review №32

Called Plumbing Nerds again because my first experience with them was excellent and I was not disappointed againPlumbing Nerds are the best. My go to for plumbing needs. Josh Van Hilten is the best!!!!

Da
Review №33

After having had a few disappointing dealing with other plumbers, I had my fingers crossed when I called the Plumbing Nerds and it work! I couldn’t be more pleased. Joe “my nerd” arrived on time, explained what needed to be done and fixed it. The cost was also very reasonable. I will use again and will recommend to my friends and one needing plumbing work.

Je
Review №34

Had to replace a valve in toilet they installed 3 years ago and charged a outrageous amount. It was that or replace the toilet! Really, after 3 years. They recommended the toilet in the first place. Would not use them again.

Am
Review №35

Plumbing needs have been here a fewTimes now. Today they came and replaced my shower/tub downspout. They have always been professional, knowledgeable, and courteous. These guys are great.

Ja
Review №36

EXCELLENT, responsive & professional service. They came out on a weekend and saved the day. These are the guys you need to call!!!

Ma
Review №37

Do not call this company! They came to quote on replacing 2 leaky valves on a Manibloc Water Distribution Systems. Valves cost less than $10.00 each and he admitted would take less than 2 hours and he wanted $977.00 with the discount. $1,300 for 3 valves. and $2,700 for the whole manifold that costs about $300. These guys are crazy, not nerds.

Ga
Review №38

Technician, Jorge, was on time, polite and friendly. He quickly confirmed the pressure tank problem, got the replacement and completed the work. Excellent service.

Je
Review №39

Javier was awesome. He took extra time to explain everything and gave us a good education on the Florida environment impact on plumbing needs and water quality. Efficient and extremely meticulous.

Br
Review №40

Marco is highly professional and courteous. Work is excellent and will always use Plumbing Nerds.

L
Review №41

They provided service the same day I called! . Friendly, professional and efficient. Great job!

Sa
Review №42

Plumbing nerds was great! Called them. Came out same day thankfully and our plumber was friendly and knowledgeable. We will use them again.

An
Review №43

We had Danny come out and fix our shower , he was very knowledgeable and helpful explaining as he found and fixed the problem. Even told us about a coupon to use and a yearly program which we signed up for. We were surprised to see we were charged a fair price being the weekend and an emergency So glad we went with the nerds ! I highly recommend!

Ph
Review №44

He was very professional, called ahead, wasOn time, came to door and gave me an estimate before starting the job. He was aVery courteous young man. I am quite pleased with his work.

Jo
Review №45

There was a communication breakdown that resulted in an unpleasant experience at first - but after explaining my case with the manager - everything was made right.The service guys were very professional and did the job they said they were going to do. And they did it well. Would recommend 👍

Ka
Review №46

I was very pleased with my experience with Plumbing Nerds. I requested same-day service. They notified me when they were on the way, with the name and a picture of the service technician. He arrived within 30 minutes as promised. They run a very efficient operation.My technician, Doug, was very professional and provided exceptional service on my water heater. I highly recommend Plumbing Nerds and will definitely be using them again.

Ly
Review №47

This is the first time I used Plumbing Nerds but won’t be the last! Right from the start they were so responsive, received several text messages confirming my appointment and day of I was notified when they were in their way. They found a cost-effective way to fix a leak in a hose running from the dishwasher and the Sean did several dishwasher runs to make sure his fix worked. They were reasonably priced. I feel like they are a very honest contractor. I contacted them because they are on my condo’s preferred vendor list, I can see why! They will be my go-to for future needs.

jo
Review №48

Good personality, great job, I would use them again.

Ha
Review №49

I have used this company twice in the last couple of months and would 100% recommend them. Both technicians were so personable. They are very professional and knowledgeable and most importantly they are very honest and actually want to help you. We called on New Years Day and within 2 hours of calling they were here replacing our leaking hot water heater.

Sh
Review №50

We woke up to a week this morning, and were very worried that it would explode water soon. The plumbing nerds sent Patrick over, who fit in his busy schedule. He was professional, personable, knowledgeable and neat. We appreciate him so much! We will definitely speed calling them for our next Plumbing need

Da
Review №51

Awesome company,showed up on time and completed the job professionally and very polite employees ,thanks and we will call again for our plumbing needs

Gr
Review №52

Fast, friendly service. Called in the morning for appointment...job was completed same day.Would recommend!

Ni
Review №53

The workers were very professional wand counties and fast

Ja
Review №54

Job done expertly and quickly by an obviously skilled plumber. Well done Plumbing Nerds.

Lu
Review №55

We have used Nerd Plumbing for years. They are hands down, the best plumbing company we have ever dealt with! Super professional, impeccable and professional plumbers, constant updates by text and by phone. It is really a pleasure to hire a company like this!Our technician was Marco. He was so nice, professional and knowledgeable that we will request him for another job!

Jo
Review №56

Dear Owner - I would like to give constructive criticism of your teams poor management of my experience. I had a brand new hot water heater installed at my house on 3/26/2021. The plumber was great, helpful, and answered all my questions. The heater total was roughly $3500. After the plumber left, I carried along with my day. When it came time to shower, our family noticed we had no hot water. I called Plumbing Nerds at night; as your office is 24/7, I pushed to have someone come out tonight to fix the problem. However, after a few calls, I received a call from an assistant manager or dispatcher who informed me that there is only one person available at the moment, and they are in Fort Myers Beach. The person I spoke to said tomorrow morning they would have more availability. I was told most of the plumbers would get there at 8 am tomorrow (3/27/2021), including the Owner, AND if one of them could not make it, the Owner might come out. I agreed on the notion that I receive a call back around 8 am so I knew what time I should expect someone, and I can plan my Saturday Morning. Did Plumbing Nerds make me a priority in the morning and give me a callback? No, no one from your office called me to provide updates. By 830 AM I called; I spoke to Princess, who informed me I was on the schedule. After about an hour, I called AGAIN as I still didnt hear from the person I spoke to the night before, AND I still did not have clear updates on timing. Princess told me she would send a message to the dispatcher now, and I should hear from a plumber soon. At this point, I am pretty annoyed at the management of my situation: 1.) I just spent $3500 on a new water heater thats not working, and no one is setting clear expectations on when it will get addressed. 2.) As the customer, I SHOULD NOT be chasing your company around to fix Plumbing Nerds mistakes. Mishaps happen; I understand that, BUT address them and make sure your team makes them a priority. 3.) I gave Plumbing Nerds flexibility the night I realized I had no hot water from my brand new water heater. I understood that no one could come that night, so I AGREED to push it to the morning. I, unfortunately, did not get the same consideration from Plumbing Nerds as I had to spend the first 4 hours of my Saturday morning figuring out when I should expect someone to come to my home. By 1015 AM or so, I called back Princess, annoyed that I still did not hear from anyone and that I spent $3,500 on a system that did not work, and no one seemed to be making it a priority. Now that Im annoyed and aggravated NOW I get a message that someone is coming to my house. Why does the customer need to get upset to get a Plumber to address an issue? Could this have been a coincidence? Possibly. However, I would like to suggest you and your team LEARN from this experience and have better policies and procedures in place when an error occurred on a job site. Luckily in my case, the issue with my water heater was something simple. Next time, with another customer, it could be a more serious issue. Customers pay Plumbing Nerds thousands of dollars for new systems and services in their homes. Make them feel like your company at least cares and prioritizes mistakes and will take IMMEDIATE ownership of them with a clear plan of action, so the customer does not have to chase you around. Thanks for your time.

cr
Review №57

Efficient service and timely. Would recommend them and use them again.

Ja
Review №58

Jorge did an excellent job. He is very friendly, knowledgeable and skilled.

Br
Review №59

They were amazing, easy and professional from start to finish. I will use them again.

Ly
Review №60

Omar from Plumbing Nerds did a fabulous job. Our hot water tank stopped working. Omar came the same day that I called. He explained everything and all of my options. The estimate was right on target also. He was able to install my new hot water tank the same day. He was very professional and I was happy to have him in my home. I would HIGHLY recommend Omar.

Ro
Review №61

Everything from a quality of work stand point was done exceptional. I have spent over 26,000 dollars with the plumbing nerds and have trusted them with major repairs and remodel work. The plumbers were professional and their work was quality. My issue is with the billing side of the transactions. I was originally quoted, an agreed upon number, which I made very clear I cannot surpass this total or else I cannot agree to proceed with the job. We were all in verbal agreeance and I even received invoices in advance. I paid all invoices sent to me and cleared my balance. Fast forward a month later I was charged again for a services that I had already paid. I attempted to plead my case and provide proof of payment, but was told this was an amount I still owed. We were unable to reach a mutual agreement and the closing of this project has left a sour taste. I am not satisfied with the outcome, but I feel this is as far as they are willing to take it. It’s very unfortunate this ended the way it did, and other customers should hear my story. I enjoyed the actual plumbers that came out to the site, they were very nice guys.

Ad
Review №62

Our well ran dry on Monday we were hooked up to city water on Wednesday. The crew is amazing and they worked quickly and intently on getting our water issue fixed in a timely manor. Recommend them 10/10. Thank you to our great 24 hr rep Shane who came and diagnosed the problem at 8pm on Monday night!! Trustworthy company that works with YOU not against you.

Ja
Review №63

Matt was excellent. He explained the situation, solution, and cost. He was very friendly and professional. I would 100% recommend Matt.

Ch
Review №64

Plumbing Nerds to the rescue once again! I have unfortunately had some plumbing issues in the past few months, and every time, Plumbing Nerds have gone above and beyond to make sure we were taken care of. JJ was very detailed in his work, timely, professional, flexible, and best of all - they fixed what they said they would fix and made sure I wouldnt have any other issues. Will definitely be my first call if I have another plumbing issues.

Ke
Review №65

Excellent work. Highly recommend.

Ke
Review №66

Marco Was professional, courteous, efficient, and did an overall amazing job.

Br
Review №67

Quick and very professional. Thank you!

To
Review №68

Took care of my issue quickly, and professionally.

Ni
Review №69

Daniel was the best! Super friendly, helpful, and honest!

Ch
Review №70

My plumber Daniel was superb. He was knowledgeable and very professional. He was diligent and went above and beyond my expectations. He was on time and provided me with multiple options for the job. I knew he loved what he does, he had a poop emoji on his key chain. He provided information for septic issues and best practices for septic tanks. Thanks a lot Daniel.

Do
Review №71

Excellent company, knowledgeable, reliable and friendly. Great value and happy to have them in my arsenal for home improvement.Had Plumbing Nerds back for another job & my plumber knew the problem instantly, was able to fix it & a couple of other issues with it. He got the job done quickly and exceeded my expectations.

Je
Review №72

Very quick and responsive!

Cl
Review №73

They did an entire house repipe. Very professional and knowledgeable. Always on time and delivered as promised.

No
Review №74

I found plumbing nerds through google the minute I called I felt really welcome by Kelly whom I talked to. She was very professional, efficient, and very kind. She sent someone the same day I called which was really good because my kitchen sink faucet was leaking. Omar came in within 2 hours of the call he found the leak and fix it within in 5 to 10 minutes. His service was outstanding! Plumbing Nerds have very good customer service and their team are really fast and good at what they do, so overall I am really satisfied with their service and would definitely recommended them to anyone. Thank you Plumbing Nerds for your exceptional services!

Or
Review №75

Daniel was great! Very personable, professional, communicated well, took pride in his tradecraft & did a great job.

Sa
Review №76

Very professional, cleaned up everything very well

Ke
Review №77

My plumbing emergency (well collapsed) put me in a extremely time sensitive situation. Shain, Joe and Jim were beyond helpful, courteous, and knowledgeable on how to get me back up and running. Given the circumstances, Plumbing Nerds was able to fix my problem and hook me up to city water in no time. The owner even stopped by the night everything went south to help. Cant say enough about these guys or this company! From my wife and I, we thank you!

ma
Review №78

Very professional. This is the 3rd time I have used this company. Would highly recommend them

Jo
Review №79

Great service and good price. Would definitely recommend this company.

Sa
Review №80

Great service, stuck to tight schedule. Quick resolution to my issue!

St
Review №81

Very quick response time. A picture of the technician was sent ahead, which was a nice safety measure. Very professional and patient with questions.

Pe
Review №82

Very pleased with Plumbing Nerds. My Nerd Steve was able to come out the same day I called. Soappreciated that. He was efficient and very neat.I would definitely call him again if the need arises, and feel comfortable passing his name to friends.

To
Review №83

I have only requested one of their professionals for jobs at my house and my experiences with David B. have been excellent. Also the company is responsive to texts or emails.

Ge
Review №84

Same day response, seemed a little pricey though. seems to be a good repair

Je
Review №85

Excellent service; Daniel was diligent and determined and resolved our issue inexpensively

MA
Review №86

They quickly discovered what the problem was, and went beyond fixing it. Teaching me about the system, giving me a quote for a future job, and inspiring me to signing up for the annual plan. Cleaned up all the materials that they brought with them, and were very courteous

Ki
Review №87

Terrific experience from making the appointment to completion of the work! Each step was professional, courteous and knowledgeable. Our tech, Omar, was prompt, thorough and thoughtful. Will absolutely use again AND recommend to others!

De
Review №88

Had to replace the water line to the ice maker.

Am
Review №89

They were quick to come out and very thorough. We ended up having the privilege of meeting a few of the guys and every single one of them were so friendly and professional! They made sure the job was done right. I highly recommend them!

Ma
Review №90

Quality same day service! They were professional and prompt.

Wa
Review №91

Installed water softener.

Em
Review №92

Quickly fixed my plumbing issue and walked me through every step of the process showing me exactly what was done. Will continue to use plumbing nerds for all of my plumbing needs.Update: I continue to use their services for all my plumbing needs! Great, reliable and honest company

Da
Review №93

Very friendly and professional!!! Fast service!!

Do
Review №94

I had a great experience using Plumbing Nerds. They were flexible for both appointments- the quote and the installation. I will definitely use them in the future for any plumbing needs I have. Luis was not only very professional and friendly, but he gave good suggestions about how to best achieve my project goals. Couldnt be happier with my experience.

Ri
Review №95

Omar was very polite, friendly and efficient. The service was so quick thank you so very much.

Lu
Review №96

Marco was amazing. I highly recommend the nerd plumbing company. They were prompt, informative, extremely polite and very professional. Marco was able to explain the available options to me on the installation of my garbage disposal and my new Fossett. What a great company the nerds are! I will certainly use them in the futureLuann

Wi
Review №97

Great prompt service

Ma
Review №98

The service was outstanding and reasonably priced. Our plumber made the extra effort to come after hours to service our faucet problem. They were very friendly and accommodating. I highly recommend.

St
Review №99

Great response time and flexibility when wrong part came in - rescheduled and very prompt. Our plumber Patrick was knowledgeable and super careful given our strange times. Would not hesitate to call in the Nerds for repairs and installation.

Da
Review №100

Friendly and professional so glad I chose the Plumbing Nerds to do my toilet replacement.

Information
23 Photos
100 Comments
4.9 Rating
  • Address:1502 Rail Head Blvd, Naples, FL 34110, United States
  • Site:/url?q=https://www.plumbingnerds.com/naples/&sa=U&ved=0ahUKEwiO2YXH38zuAhUQ8xQKHcvKAPMQ61gI7iEoEDBq&usg=AOvVaw27o6qYfL4qMenBMwTBY31Y
  • Phone:+1 239-319-6053
Categories
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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