user
Lenskart.com at Matte Chowk
Plot no 75 Narayan Sadan, Atre Layout, Ring Rd, near Pratap Nagar Square, opp. Chaudhari Lifestyle, Nagpur, Maharashtra 440022, India
Appearance
Comments
sh
Review №1

Very bad experience we had this time specially the staff.. I am having so many specs from this store before... The previous staff was too good.Right from entry till showing n taking order the current staff were so rude. Even were not willing to show. We reached at 7.0pm as closing was 8 but required to request to enter. Pathetic experience.. Would never visit again.The staff also said Haan daal देना review..

Ka
Review №2

Good experience and staff is very helpingGuy named Shubham helped alot he was friendly and my made our buying experience convenient

RA
Review №3

The eye testing guy SHUBHAM is done my eye check up very greatful and fetanstically,Actually I was in lens to purchase eyeglasses one for distance and near, he gives me a advice to wear a progressive lens which all and help me on pc too, and shubham is very kind person by nature he help me a lot to choosing frame till the order finalized, he also gives me a discount for that I really appreciated, and whenever I went to lenskart Pratap nagar store he treat me and felt like family member. So over all it was a good experienced with lenskart and shubham also, I will honestly suggest to lenskart team each lenskart store has employees like him so that company will grow...

an
Review №4

Had a great experience with Mr Shubham Barewar.. He done my eye check up and it was great experience..Very satisfied after the eye check up.. Shubham is very courteous warm and a thorough professional..He is Very helpful.. He conducted all the tests with so much patience and warmth and made the visit a wonderful experience..Shubham guided me a very well about the spectacles and the lenses Features and quality .. I got a very good response from this pratap nagar Lenskart store .. I would definitely recommend this for everyone. Thank you ! !

04
Review №5

So dishearten with the staff ! They disrespected us like no one else before ! *shopkeepers must value there customers but here at this store they keep on humiliating us !*For the first time we visited, the man was so rude and arrogant we just ignored all his behaviour and didn’t matter it that much.. then for the second visit the lady (who was along with the same man as our last visit) was again with such rude and irrespecutful behaviour with us.. really my heart was so dishearten we had selected our two frames and were so excited and confused between three of them but that lady continuously showed her rude gesture and un polite nature ! When I replied to her leave it then if they are just not interested we will buy from any other lenskart store then the man also started talking rudely to us.I haven’t had such bad experience ever from a staff..! Don’t consider us something great but Atlst we must be respected and treated in a good way.I felt so ashamed was with my family member but we both left the shop feeling really humiliated.. !I really loved the two frames but if there are persons like them then neither me nor my whole contact circle will go there and this way I guess such shops will get ended from the market circle !Really improve the staff make them realise there mistake because such act from them kills ones mood and dishearten our mind !!( make them realise bcz the staff was such they don’t care and will not have any impact even if we didn’t buy or came to there shop ever again, they themselves said go to dharampeth branch then there the staff would show nicely )

La
Review №6

Very strange behavior of the lady at the gate, she was not allowing us to enter the shop as there was no crowd. i think pratap nagar nagpur lenskart is not interested in doing their business never seen such behavior of employees in any store i would not recommend anyone to go this store. Rude employees of this branch...

Pr
Review №7

Very helpful staff maya Mishra guided us very well and satisfied with the eyetesting

Sh
Review №8

Good service given by maya mishra helped us very much to select the product

Bh
Review №9

Great service. Nice products. Happy with the experience.

Dr
Review №10

VERY INAPPROPRIATE STAFF. NO PROPER RESPONSE TO CUSTOMER QUERIES. THERE IS NO EYE CHECK UP PERSON AVAILABLE IN STORE AND WHEN AVAILABLE STAFF WAS SAYING BETTER TO SHOW DOCTOR OUTSIDE RATHER THAN IN STORE. I WAS SUPPOSED TO BUY NEW SPECS AFTER EYE CHECK UP AT STORE BUT NEITHER STORE MANAGER NOR EMPLOYEE IN A MOOD TO ATTEND THE CUSTOMERS. VERY BAD EXPERIENCE.

Va
Review №11

Good service. Quick delivery. Good quality!

Aj
Review №12

Great service by mr. Vijay very helpful and polite

sw
Review №13

Thanks to staff maya guided us very well explained us all the offers and about member ship

Ia
Review №14

Few month agoI visited that place....The service was brilliant..The staff was also impressive..

Ak
Review №15

Very rude behaviour from staff. They are not interested in doing business I guess coz they not even took me inside because I reached there at 10:30AM and their closing time was 11AM. So I preferred going to a shop just 400 mtrs away and got a good service there.

An
Review №16

Lovely staff and wide variety of products available. Very helpful and co-operative.

Ak
Review №17

Visited with family, awesome experience during COVID19, maintaining all formalities. Nice service.

An
Review №18

Fabulous eye testing nice experience by Maya Mishra

NI
Review №19

Best surviceIm always happy staffsBest of luck👍

He
Review №20

Best store in Nagpur city.Advice to everyone to visit this store to buy lenskart

Di
Review №21

Waste of time to visit this store, whenever you go to this store, they said they can not check your eyes, the consult person not available...

MA
Review №22

Best qualitybest service and helpful staff

Vr
Review №23

Staff having very rude behaviour and there is no strict guidelines for the social distancing in covid-19 pandemic.

Ne
Review №24

Best surviceGood staff👍

Sa
Review №25

Good staffBest survice

Ni
Review №26

Good service by staff shubham neat and clean environment fully satisfied

Sh
Review №27

They dont even deserve 1 star, attendant has no manners to talk with customers, Not recommended at all

Ma
Review №28

Good experience good staff cooperative

Ta
Review №29

The worst ever service provided by this sells guy present there. They were rude and not at all helpful.

An
Review №30

Not very welcoming and interesting to serve.Go to any local shop, they will offer better service.

Am
Review №31

Staff is quite rude. Also they deny entry even half an hour before their closing time, seems like they are not interested in doing business.

Di
Review №32

Quickly delivered at home with 2 days

Ch
Review №33

Good service ☺️helpful staff,👍

Av
Review №34

Quality of lenses are not good. I had bought 6 months pack but they were not good quality. And now they refused to return or refund. It is jst as trash now. Waste of money and harmful to eyes. Not suggesting for long time use. Unsatisfied with their service 👎👎

Vi
Review №35

Service issues, staff is not able to work here

Ra
Review №36

Rude behavior. Not interested in selling and showcasing.

RO
Review №37

👍

ma
Review №38

Great 👌 survice

AN
Review №39

The staff members are so rude and disrespectful. They were just sitting in their counter chit chatting with each other. Instead I need to called them for the assistance and for the assistance part they did not even tried to show their collections instead just showed me 2-3pairs thats it. Now you may leave the showroom type of behaviour. Would never ever recommend anyone to try this outlet specifically.

an
Review №40

Overall good

Go
Review №41

Helpfull staff

Su
Review №42

Nice service, totally satisfied.

An
Review №43

Helpful manager good communication

Ma
Review №44

Very rude behaviour and too much attitude. Its like they dont need customer, customer needs them.Plus they dont have frames which are showing in their app.

jy
Review №45

Best prodect

Am
Review №46

The staff here is very rude and disrespectful towards the customers. They behave like they are the owners of the store.

Pi
Review №47

Good staff & service...

Fa
Review №48

Very nice 👌👌👍

Sa
Review №49

Located on Ambazari Road, this one of the very few Lenskart outlets in Nagpur that provides optometrist and optical services and products. They showcase a wide range of lenses, contact lenses frames and sunglasses. Frames from branded companies like Vincent Chase, John Jacobs etc. are showcased here.The store also provide free eye checkup, vision screening, Gold membership and exciting offers and discounts. You can also order contact lenses, photochromatic, progressive lenses etc. here and get it for trial here, at the store.The staff here is friendly and courteous. Id only recommend the store to keep the map updated and the outer premises clean and tidy.

ab
Review №50

Good service.

{3
Review №51

3rd class service of this store ......... They r not attending customerHe said i am busy......Then i went to empress mall lenscart store

Sh
Review №52

Good staff

MR
Review №53

Good service

An
Review №54

Good service

Sa
Review №55

Help ful staff

An
Review №56

Great Service.

Ya
Review №57

Staff was very rude should teach how to treat customer .

Ra
Review №58

Fast service by store

Ta
Review №59

Trained staff

Sa
Review №60

Good

As
Review №61

Wont say the collections they have are great. But the service and staffs attitude were great. Especially, Mr Vikram, he fixed both my specs in 10mins(That wasnt something I expected. Usually they send this to their service centre and get it done in 2 3weeks time.)

Ad
Review №62

Good service

Va
Review №63

Great service

Aj
Review №64

Good service

ga
Review №65

Good store

Va
Review №66

Helpful Staff

IT
Review №67

Good service

Me
Review №68

Smart manager

Ko
Review №69

The staff was having too much attitude and very rude with the customers even sabse ghatiya service.......so plzz yaha se bilkul shopping na kare....

So
Review №70

Excellent service

Ap
Review №71

Service is very poor ..dont understand the need of the customer...I am a zero power person but they gave me thin lenses which was not required

M
Review №72

Excellent service by staffs especially Mr. Navin He is very decent person,Store location is not correct in Google map. please correct it.

Vi
Review №73

Good

wy
Review №74

Polite staff

03
Review №75

Good ambience

Ve
Review №76

Good staff

Su
Review №77

Good service

gi
Review №78

Service little bit confusing but rest all ok

Sh
Review №79

Good service

sn
Review №80

Eye testing

Ka
Review №81

I am trying to contact the store (Matte Chowk, Nagpur) but no one is picking up the call. Is it open or not?? Because its showing open status on google business page. If its closed due to covid so please atleast change the status as closed, Because so many people (Like me) thinks its open and trying to contact you.

He
Review №82

Not welcoming and rude staff.

Ma
Review №83

Good service 👈👍

Ab
Review №84

Pros -Good collection of glasses n sunglassesFree check for any changes in powerCons-Staff said ray ban is an American company (its Italian for those who dont know). The owner should train the staff about basic general knowledge about eyewear companies.

MA
Review №85

Good

Ma
Review №86

Very helpful manager

Is
Review №87

Good ambience of store

Do
Review №88

Good staff

Ri
Review №89

The staff was having too much attitude and very rude with the customers.

ka
Review №90

Good staff

Na
Review №91

Good store

Po
Review №92

Good store

Ja
Review №93

Good service

Pr
Review №94

So imagine

an
Review №95

Good place to visit with lots of spectacles option and moddest service

Ki
Review №96

Nice service I am impressed

An
Review №97

Great customer response.👍

sw
Review №98

Worst customer service. Overall bad experience. Disgusting staff. I had ordered contact lens and solution and they didnt give me the box for keeping lens and also refused to provide the same when I demanded it on the next day.

VK
Review №99

I am very happy with customer service

ST
Review №100

Nice

Information
46 Photos
100 Comments
4 Rating
  • Address:Plot no 75 Narayan Sadan, Atre Layout, Ring Rd, near Pratap Nagar Square, opp. Chaudhari Lifestyle, Nagpur, Maharashtra 440022, India
  • Site:https://stores.lenskart.com/optometrist-sunglasses-Shraddhanandpeth-Nagpur-61217/Home?utm_source=google&utm_medium=gmb&utm_campaign=Matte-Chowk
  • Phone:+91 74288 90236
Categories
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10:30AM–9PM
  • Tuesday:10:30AM–9PM
  • Wednesday:10:30AM–9PM
  • Thursday:10:30AM–9PM
  • Friday:10:30AM–9PM
  • Saturday:10:30AM–9PM
  • Sunday:10:30AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
Payments
  • Debit cards:Yes
  • Google Pay:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations