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Palace Honda
North, Near Fire Station, 1st Main Road, 67, Kantharaja Urs Rd, Saraswathipuram, Mysuru, Karnataka 570009, India
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Ch
Review №1

I got it serviced my Honda Dio on 08/10/2021. By the time i handing over my dio itself i felt bad. Because that one staff was quite arrogant while informing me about not using external spares cuz i had my own gear box oil! They called me about spares changing and did communicated well and billing went smooth even though i lost my document. Then i received my vehicle and took it to test drive, i felt good but for the cost wise it should be better than what they have done! And the Manager should think about stop taxing people for the work which has not been done Covid hygiene taxes!

ab
Review №2

Delivered the bike with brake failed condition.I hit the bike to nearby tent just aftr they handed over the bike.. again I asked the service person, he replied, the brake cable is out of stock so I left it undone. Thankfully I have not entered the bike into the road. if so, I would have hit any vehicle and dont know what worst would have happen.. completely disappointed by this service. few of my colleagues warned me about their service before giving it to them. Now I experienced their words. luckyly one of staff realized the scenario and made some patch work to settle down this issue. rest of the staff were recklessly responded...IT IS A COMPLETE DISAPPOINTMENT.

pa
Review №3

The best technician available here. They attend all problems. Sometimes feel they try to sell unnecessary items in the name of replacement.

Mo
Review №4

The worst service ever I Visited. Gandus event they dont know to repair . Proper solution to the bike . The lisen all but only wipe and give back

Vi
Review №5

Pathetic service. They call many times to give the bike for service. But the service is worst.

ya
Review №6

If you own a honda motorcycle in mysore this is the place to get it serviced

Ch
Review №7

If you dont question things you will be taken for a ride. Beware of few staffers.

Ma
Review №8

A good place to check out new vehicles, the customer service is good and professional.The ambience is nice and what I loved the most was how the staff follows up with your enquiry.Ample space to walk around too, the test rides are also a great experience

Sw
Review №9

Given my Activa for service. I usually drop here. Overall experience and services is good. Till now I havent faced any issues or prbs after service.

Su
Review №10

First time after shifting from bangalore I left my activa 3g for service with lot if hesitation. I am very happy once I drove my vehicle after service to home😊... Very good service thank u

Sh
Review №11

Can anybody tell us the CB 350 RS mileage and price, and customer reviews please... for this bike

Ra
Review №12

Good. Courteous staff. I have booked my vehicle hear only. Awaiting delivery.

Pr
Review №13

Best honda showroom in mysore

bc
Review №14

Good service ...but prices are high

Ja
Review №15

Good sevrvece adviser in Sharath

Ma
Review №16

Very good sales, service and spares point for honda vehicles.

An
Review №17

Good variety of Honda 2 wheelers available, staff are friendly in nature.

RA
Review №18

It is not worth to give even single start because before I never seen like this worste service

md
Review №19

Wonderful service would recommend all Honda two wheeler owners here for best services especially by floor supervisor Mr Mohammed Faizan palace honda Saraswathi Puram

Ch
Review №20

The service was very convenient and worth the money. The advisor mahesh chandra was very knowledgeable and helped alot.

Ch
Review №21

Not responding phone calls. The service numbers not in use.

pr
Review №22

Had a terrible experience today. Given the vehicle for servicing. Just wanted to know whether I get it today or not. None of them had the courtesy to pick the call. As I stay far, didnt want to take chance. Very negligent

Ga
Review №23

Bad Service. Dont select Palace Honda. Worst customer service.

Sa
Review №24

Before service bike was working well. After service, it stopped running. Very good service

Ro
Review №25

I bought my dio from this showroom.The service they provide is really bad.I had my scooter out of service not washed and not polished.If they dont even bother to wash the vehicle before delivery i dont expect proper replacement of parts.This has occurred twice when i gav the vehicle for general service and waterwash

Ak
Review №26

Good Service So Far..

Ma
Review №27

Worst service they provide, no time sense, No proper service, every time very badly they doing service not trust worthy, They people only fit to put Neat Excell bill not to serve the people betterly. They respond like they are doing all these freely😠😠,Better to close this one, Idukkinta esto Garrages Better. From today onwards, I wont leave my vehicle for service here.

VS
Review №28

The Service is Very Good. The Staff are very supportive and customer friendly natured persons. Specially Mr. Sharath, Raghu, Faizan and newly recruited Tall Boy (Bachelor of Automobile Engineering )

mo
Review №29

Very bad experience in billing section need to wait for 1 hours to take away our services vehicles

Sh
Review №30

One of the best honda showroom in Mysore

Ve
Review №31

Nice experience. They will follow up regularly if you give your number for purchasing the vehicle.

ak
Review №32

Its a mess over there. Customer executives doesnt know how to deal with customers and I believe all the executives over there have hearing problem. We went to see the Honda CB 150R bike, but the executives replied that they dont have bike models with cc greater than 250.. and they sticked to sell Honda highness model. First of all they dont know the specifications of the bike models which they are selling in their showroom. Executives should be proper training...

Ga
Review №33

The worst showroom I have seen in mysore city, Sales people careless about customers, too much arrogant, no body responds properly. They wont give any kind of support and details. Too much attitude sales persons. Change the behavior of the sales team. I will never buy this stupid honda bikes because of this behavior.

ch
Review №34

Good place to buy and service should improve

at
Review №35

I have loved the service and the staff was really humble & helpful.

Na
Review №36

Theyre the best in town

Br
Review №37

No clean service no clean polish.I was no takaken the vechical beacause not clean service

Na
Review №38

Customer handling inside showroom staff is good but service staff needs to be improved

ma
Review №39

Nice Honda Two wheeler showroom where you can test drive & buy new scooter or bike.

Na
Review №40

Hi Honda Palace guysi wanted to know where is the Honda Bigwig show room in Mysore

so
Review №41

This is the first experience sales after service was satisfactory during the sixteen years. special Appreciation to Mr. Md. Faizen for his initiative and to his crew members. Also special thanks to Ms. Savita for having co-ordinated with the service team though she was on leave. Let the spirit continue. Hats off

Gi
Review №42

Went to book the Unicorn, nobody is bothered to attend. Very poor sales team.

Go
Review №43

Excellent service providers. Staff are respectful, co-operative.

Sa
Review №44

Worst experience ,very bad service. They will cheat people with fake bills and will replace old parts. Dont go there.

Pr
Review №45

I had some Issues while driving my vehicle,after service Comparing to before My vehicle Condition is Smooth and Smoother i thank to M.r Mohammed Faizan h so gentle and kind.Totally I am happy to be a part of palace Honda (Mysore)...

Ch
Review №46

It was Very Good Sales experience ..we had in saraswathipuram Palace Honda..

tp
Review №47

I personally had good experience and excellent response by the supervisorMr.MR Raghu and executive Miss.SavithaVery good servicing, good quality workbest in Mysuru.

Ra
Review №48

Worst service& maintenance not satisfied

Ai
Review №49

Place is buzzing with activity.I upgraded the ratings and modified review, since Mt.Sunil Kumar, Sales manager took interest and worked on issue i raisedWell, though I was assisted by a girl with job of welcoming, executive who took up my enquiry didnt do a decent job. First he said test ride is difficult. I said tell me solution& not problem. Immediately he said to give test ride key. I took XBlade test. After that when I entered, I wasnt attended. I waved to him, but he ignoredAnyway, no shady people be allowed nearby, whereas here employees themselves refer to auto dealers for used vehicle. He falsely claims he is tied up with showroom. Showroom denied that

Ar
Review №50

Doctor and staff explain the pets issues and treatment is good

SR
Review №51

Good service! Mahesh

Ra
Review №52

Deficiency in service control system

MD
Review №53

Best dealer in mysore

Go
Review №54

Great response given by supervisor mr .MD Faizan And thank u for given vehicle on given time. Hats off

Gi
Review №55

They literally take you for ride. For my bike they gave an estimated repair charges of Rs3000 but charged me around 8000. They are cheaters. Since bike was in their hands you have to pay the sum they demand. Had a very bad experience. And service done is also hopeless

Ra
Review №56

Its a quiet good place for Honda mopeds .. sales and service

si
Review №57

My bike Honda livo 2017 modelService they were asked me for service 35000 I brought that bike in 63kVery worst serviceFor punching the casing number they were charged 1000rsIf I given outside they may taken only 200rsVery worst service ever yet seen like this

ha
Review №58

Welcome to Palace Honda, the No.1 motorcycle showroom, offering the best quality service to customers since 2002. We are the first dealer in Mysuru to be ISO certified. As a retailer of Honda motorcycles, we have a network of 5 centres spanning the city.Service a and customer interaction is Good, sometimes its a little bit good.But overall youll find all vehicles of Honda in here,they also have a service centre right in front for further services.

sa
Review №59

Good workmanship, seen in workshop, &immediate access your supervior

Ad
Review №60

One of the worst serviceonly for buying the scooter they make a call for 5 times a day and when it come to service its been the worst. After water wash they will not clean the water Marks plz dont waste ur money by this showroom

Ra
Review №61

The brand for a company is like a reputation for a person and he is the right person it , Thank you so much Mr.Faizan I loved the way you treat and Greet a Person and Im satisfied for the service of Activa ...Once again thank you bro,Keep going.

Sa
Review №62

Quality service and service advisor Mahesh chandru good communication and he made my doughts clear and explained my vehicle problem 👍

Sh
Review №63

Good service sharatha advice

Ba
Review №64

Good response from Savitha madam and team totally Everything is good and keep it up..

Ni
Review №65

1. When I gave my Honda shine bike to service, I did not get any status of bike although I called several times and they checked my patience.2. After many follow-ups thanks to Service Manger Darshan who responded nicely with proper feedbacks from the start till the delivery of the vehicle.3. And the technician Raghu explained all the questions about the condition of vehicle....Overall the service of vehicle was good, Service manager and technician responce was good and the only drawback was responce to calls which the Honda palce have to take care and responce from the person who recieved the vehicle for service.

Jy
Review №66

Am very very happy tq darshan Sir. Service Manager Saraswathipuram branch

ma
Review №67

Last time service is not good, and not satisfied, this time service manager Mr darshan attended my vehicle and give Good service and cleared my all problems,

Pu
Review №68

Well maintained showroom located near saraswathipuram

ma
Review №69

Worst service and not having time sense delivery was tooo late

Ab
Review №70

Very Good service from all staffs

Ch
Review №71

Happy excellent service keep it up

Ra
Review №72

Good service in service Advisor sharath

Ra
Review №73

Worst service ever..

Dr
Review №74

Not good place to interact. Very poor in communication. Money making is the goal.

De
Review №75

Very very bad

PR
Review №76

A good two wheeler dealer in Saraswathipuram, Mysore

Vi
Review №77

Worst Service towards overall Vehicle Delivery.Sales representative does not gave proper information about spare parts availability. Simply bills amount and tell it will come after few days.Only money minded and no proper communication about vehicle fittings and refund amount. Everything has to be followed up several times. Nobody bothers to respond to customer. Never suggest anyone this show room for vehicle purchase.

Ja
Review №78

Im really happy and satisfied with the service. Thank you Dharshan.

sh
Review №79

I will never ever visit these guys again . Heights of arrogance and no accountability. Just like another government office.

So
Review №80

I bought my bike here its quite a good service center

Ro
Review №81

Aussom staff present hereThey give test rides here

Ra
Review №82

Public opinion matters more time to tune up for better performance.

ma
Review №83

Worst service and neglected to customers and vehicles ...... Totally carelessness ........

Mi
Review №84

Great service great value

ad
Review №85

Service is not great.v

Na
Review №86

Very Professional showroom and service center. Good service station....

Ma
Review №87

Ok

di
Review №88

The worst service center tey ll not do anything just for money tey ll take vehicle for service

Kr
Review №89

Good service and friendly salespeople

SH
Review №90

They dont give good service to your bike/scooter. Management and employees are care less and irresponsible, they behave as if we own something for them. They take almost 30-45 min to give back bike and payment slip after payment.

Ud
Review №91

Best place to honda vehical service

ro
Review №92

This is the first and last service with the HONDA PALACE.The worst service ever.Even the local mechanic will do the GREAT SERVICE for at the low price.The showroom charges more price to service but the service is worst worst worst they have not do any thing that just wash my scooter and charge 1000/-,Even the local mechanics charge 600-700/- they will do the service GREAT.When I handover my scooter the petrol on half tank when they delivered the scooter the petrol is in reserve.What a worst service thuu.So people I request you please dont waste your hard earned money with theses type of showroom service. I request you to please give your vehicle for any local known mechanics they will do the service perfectly.This HONDA PLACE MYSORE just charge 1000/and wash my scooter and deliver it. I dont know they have change the engine oil.This is worst service ever.Negative RATING. *

Sa
Review №93

Worst service

Pr
Review №94

Very very bad service ,no one responsible, very bad work to my bike service ,AMC is very very bad scheme,

Mi
Review №95

Not good work

Pr
Review №96

Good service😊👍

Vi
Review №97

Theyll make you wait... The staffs will not respect the customers..

HA
Review №98

Good service & very good knowledge in MR....RAGHU M R nice wonderful...

SH
Review №99

I have leave my vehicle for engine sound at palace honda saraswatipuram ,me darshan service manager and all the staff of palace honda the treated me well and my vehicle problem has been solved and I am very happy with the service in palace honda saraswatipuram

Sa
Review №100

I wish there was negative rating.I dont know why people still blindly go for foreign brands when our Indians are doing great job. Honda was a good company year ago, but not anymore. No staff to attend when you wanna get your vehicle serviced, they do not want to invest on staff but the revenue should increase. This is greed. I even get service from TVS, theyre amazing. At least now people of India should wake up and make right choice. Happy deciding 😅

Information
85 Photos
100 Comments
3.3 Rating
  • Address:North, Near Fire Station, 1st Main Road, 67, Kantharaja Urs Rd, Saraswathipuram, Mysuru, Karnataka 570009, India
  • Site:http://www.palacehonda.com/
  • Phone:+91 92435 11007
Categories
  • Honda dealer
Working hours
  • Monday:9:30AM–6:30PM
  • Tuesday:9:30AM–6:30PM
  • Wednesday:9:30AM–6:30PM
  • Thursday:9:30AM–6:30PM
  • Friday:9:30AM–6:30PM
  • Saturday:10:30AM–2:30PM
  • Sunday:9:30AM–6:30PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
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