Highly recommended!Ruff & Fetch staff and owner Chrissy are absolutely wonderful and also do their best to accommodate our special needs. They provided Mochi with all the love, care and attention she needed to feel comfortable and happy. They sent us pictures and videos of her frequently to keep us updated on her. It warmed our hearts to see her being cared for with such kindness and compassion. Ruff & Fetch did an amazing job and we are so glad we found them. Definitely be back in the future! Love
The best place for shopping with your lovely dogs/cats. They are friendly and my little one get extremely happy when we walk in and chase around with their employees!
Amending review following amazing customer service to provide me with required item.Very much recommend this store - mistakes do happen but it’s how you correct them that counts.Thank you Ruff & Fetch!
The products are quite costly. But I guess this is quite common in HongKong. And I do believe a lot of people including myself are still willing to pay that amount of money coz apparently it’s not easy to find quality pet supply in HK. Just a little step back is the staff there are a bit too pushy, they would continuous standing next to you and trying to push to shop as much as possible, despite the needs of your pet.P.S. attached there’s a sterilising spray which cost me almost hk$700, and later on I found a similar product (different brand thou) at another household shop which cost less than hk$300!
Staff are friendly. We brought our three dogs together to have our brunch first time here today. Food is a bit pricey but environment is good.
Good quality place with nice good. Good service and clean environment. Nice vibe for gathering too
Very friendly staff and excellent service! Highly recommended
Very comfortable facilities and environment with very good and quality service
The taste is good, but the size is small and the price is high..
We had decided to go and host a birthday event here, not exactly the cheapest option but that wasnt the point. We were told to start at 11 am to 1.30 pm..... And was told we can go a bit early if we wanted to decorate. So we did. We get there and nothing was ready for us. The pool... Empty... Food they did not even start preparing till after we got there even though it was pre ordered and it came an hour late. Pre ordered food for the dogs? They didnt even know about it. Organizer from ruff and fetch even chased us in giving them our pre-orders..... What was the point if the order was just going to be lost. Extremely disappointed, extremely Disorganized. You might as well. Order food from a catering company and just go to a dog park if you want an event.
Professional and friendly staff. Hygienic place with a large variety of products for pets.
Good place for dogs and dog lovers
A great place for dog lovers
Nice pet shop
Quite expensive
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It’s time to bring beer out on weekends. It’s very special to go to this restaurant this time. There are three floors, the retail plus swimming club downstairs, the pet hotel on the second floor, and the cafe on the third floor.The restaurant on the third floor has a lot of outdoor seating, there are slides, Bobo pool and other pirates to play. Every day someone has a poodle birthday party 🥳, beer 🐶Zhong knows a lot of friends🐶🐶The restaurant provides main dishes for the host, such as pasta, egg benedict, all day brunch, dessert and so on. There are also dog snacks🤩Avocado 🥑 Cheese Toast ($82)The smooth and sweet avocado🥑 is topped with golden grilled cheese🧀 and crispy toast🍞. Good food😋Japanese Yuzu Cheesecake ($55)The Japanese grapefruit tastes fresh, and with smooth cheese🧀, the middle of the cake is snowy to hard and has a good taste.🍵White Peach Rose Oolong Tea ($62)Eat a lot of cheese, the best match with the sweet white peach 🍑 rose 🌹, the tea is fragrant and can relieve greasiness.Signature Dog 🐶 Egg Waffles-Chicken ($48)It’s ready to be called, and each egg waffle is swollen, and there is a lot of chicken in the noodles. Beer is a favorite food.I took the beer to watch the water 🐶🐶 swim 💦. Next time I will try to scare you first 🤪
The restaurant has outdoor space and can run and run than a puppy, I fly.Outside there are wooden floors, wooden tables and chairs, and sun umbrellas; there is a swimming pool Tim on the slide, and there is a lot of wild play on the captain.Its a pity that it rained early today, and Bobo Chi was all wet; I dont want to be a wet dog. My local department only has to play with the captain-type outdoor for a while, and then sit in the indoor.
游水整唔見人地隻狗 they lost a dog after swimming session
Today my cat was half-stucked by mouse glue, and I was very hesitant and panicked! After running and hitting, none of the pet grooming shops in the whole district has a place! While walking, crying and crying and walked back to Ruff & Fetch. I told them what happened just now. Originally, they had no place in the sun today, but when the cat was so pitiful, the two employees volunteered to stay. OT helps cats get rid of the sea of bitterness! I am really grateful to all the staff at Ruff & Fetch, because they are not allowed to stay and help! This is not a propaganda, this is a real event.Good intentions will have good returns, I wish Ruff & Fetchs business will be better and betterGrateful
A fairly comprehensive one-stop pet service, in addition to death and burial and medical treatment, general food, buying, playing, boarding, and grooming are all available. There is a cafe on the 3rd floor where people and dogs can eat together. There are about five tables inside and outside the cafe. There is a slide in the front courtyard, and there are Bobo pond and dragon gate in the back courtyard. Dogs can walk around in the cafe at will. Unfortunately, it rained that day. Enjoy all the facilities, the food standard for people is okay. The signature egg waffles for dogs are very light and fragrance-free. I can’t attract my babbled kids, and I refuse to taste a bite. It’s a waste of it. It celebrates this meal. There is a huge retail area on the ground, where all the products are sold. Taking advantage of the discount on the day, I bought two packs of bone meal and a cheesecake to make a birthday cake. Next to the retail area is the dog swimming pool. The swimming pool is not too big, but the service is enough. If the dog swims here, there will be one-on-one waiting for the dog. It is reassuring. Wash the dog before swimming, and it will be after the swim. Rush back, blow back to dry 80%, not bad! Part of the wall of the swimming pool is covered with glass. It is convenient to take pictures of the dogs swimming postures when you can see the underwater conditions. Unfortunately, the swimming pool was closed that day, and it was not possible to let the fur boy go into the water to play. The second floor is for boarding and beauty, with its own special car, which can provide pick-up service.
There is a swimming pool, accompanied by staff, you can swim more safely than a dog, the cost is about 300 mosquitoes, there are general pet supplies to buy!
🐩 1 three-story pet life museum with dogs sighing afternoon tea ☕️ Last month I went to the water pond with my friends and went to the doctors belly 😋 with buried drain paparazzi smoky🐩 go left to the top floor rooftop food field because I am ketogenic Call Zuoqu Baobao more salad 😚 I can also call a paparazzi hamburger🍔So cute 💖 There are paparazzi dry snacks sold and there are Bobochi Biqu to play The second floor can help paparazzi do SPA showers Pet grooming floor Underground retail paparazzi supplies is a paparazzis paradise💕-🍳Salmon Eggs Benedict with salad $ 82🍞Egg Benedict with Bacon $ 82 🍔Handmade Burger (one paparazzi and one owner) $ 198-Ruff & Fetch📍Gallery Shop, 7 Guan Chung Street, Jordan
Lots of product options, all of good quality
The location is moderate, you can bring your pet to dine, the food is good, the price is medium
On weekdays, I do n’t have a parking space for a minute to go around, but I still look forward to it, but I ’m really disappointed when I go in. The place is small and there is no play facility for Mao Hai to play and check in. The food is expensive and taste Its really average! I got a guest during the whole process, but waited for the food time well, the staff was not polite and didnt say a word during the whole process! It feels that I usually go to cafes without any people. The shop and staff are all hea live and will never patronize again!
The restaurant food was intentional, but it took too long to serve.The staff was wrong and the place was clean. Worth going again.
The clerks voice was too fine, clear, and impolite. Ask a question, even if you answer two words, hea live and do it, and he will help you later. tease.
For human food, try an all day breakfast with honey toast and coffee. It’s hard to eat when I’m eating, I will only drink coffee when I come next. For pets, try the original egg waffles and pumpkin waves. The little furry kid likes to eat, but it smells so strong, so I don’t use the raw materials to make it. I think it’s okay to eat it by accident. It’s not better than a little furry kid for a week, and it’s useless to add it.
Building owners blue to black Fujian CPPCC
There are pet cafes upstairs, a few women
The building is magnificent and beautiful, with complete dog supplies
Many Korean products. The location is convenient, but the place is relatively small.
The quality of the goods is very good, the service is considerate and considerate!
Comfortable environment, caring for pets, the place is very hygienic
The place is big. And so neat
Nice environment, shop assistant Nice
In the middle of the city
Large pet shop
Expensive!
Less than expected
Black shop
Expensive