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Massimo Dutti
Palladium Mall, 462, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013, India
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Comments
Va
Review №1

Ample of collection. The quality of the clothes and other products is good. Really love the polo t shirts they have to offer

Sa
Review №2

High end clothing

Ka
Review №3

Very good staff and good clothes line

Mi
Review №4

I had purchased a pant from Massimo Dutti and it tore from 5-6 places. When contacted by the customer care, they blamed it on me, saying its not a product problem. Terrible assistance from a reputed company like Massimo Dutti. They are cheating and selling low quality products and not being liable for it. This is not my first complaint, I have faced several such issues in the past from Massimo Dutti products. Hence recommend not to buy from Massimo Dutti.

GA
Review №5

Worst pathetic behaviour by your staff, especially nurul and anirudh have a bad attitute. Dnt undrstand hw cme a brand hve such ill mannered people at their store. Guys dnt shop frm here as the exchange policy is weired, thy themself dnt recognise their products duly tagged wth their barcode.

Su
Review №6

I have Visited the Store many times and I love the collection here. Massimo Dutti is one of My Favorite Brands. Staff here is amazing and polite, at times guides over the apparel suitability which makes eases buying decision. I have bought many clothes from Palladium Store In Mumbai

ra
Review №7

Excellent stuff value for money polite staff

SU
Review №8

Happy shopping...Thanks.

So
Review №9

Very poor quality. The jeans just tore and when I should it to the store staff, they said they will put the complaint ahead to their Spain headquarters. Inspite of charging such high prices, quality is at the poorest.The store staff did not offer to replace or reimburse us for the cost of the jeans. They just said its a production related issue and will be addressed by their main office in Spain.

Re
Review №10

One of the best brands with great products

Sa
Review №11

Aspirational store. Perfect. Value for money

Si
Review №12

Great to find MD in HSP those are specific for the brand must go for it.

Si
Review №13

Very bad quality products waste of money to buy ...staff was too rude ... I shopped for 35000.Rs for few dresses as it was my first time to experience this brand... button we’re cheap quality fabric was also bad quality. I request the staff to replace the button he started arguing with bad behaviour in Palladium Massimo Dutti store .. finally I walked out with my dressed and I gave to my servant.One of the cheapest brand with high price not worth for 1000 re also.Sales girl had stolen my shopping bag the moment I left showroom & I checked my shopping bag I found my bag was missing I called Massimo Dutti Manager Sumit he took 30 minutes to make story and later I will check etc I told him strictly that I will complain and then he said Sorry mam pls come I will give your shopping bag worth returnThis is the cheap staff of this brand .. Manager came out requesting n retuned my shopping bag from Calvin clean and Mont Blanc... what else to speak about this group no words ...

kr
Review №14

Staff in not at all interested in showing you the clothes they are all busy talking to each other! Have visited thrice same experience all three times dont think I will visit this store ever again!

Bo
Review №15

Its standard decent quality stuff in most items.Not high end products

Om
Review №16

Amazing collection and good attendants.

Ro
Review №17

One of my husbands favourite stores. Love the quality of the material. You can get some good options during their sale time.

my
Review №18

High prices and low quality. Shop design looks like high end shop but clothing items far away from high end quality.

Ra
Review №19

Nice store - could not find my size

As
Review №20

Very limited choice for men

vi
Review №21

We know this outlet as H&M. Good place to shop for readymade clothes. Decent designs pastel prints and latest trends in Womens wear and great formals and informal for men.

Su
Review №22

I have been wearing this brand for over 1.5 decades. But the selection available in India is poor. The customer service in the store is almost zero. All the staff are busy doing something but no one cares for the customer. Been there twice but the same bad experience. No one helps.

B
Review №23

Very good merchandise but need to have good sales staff to attend customers need

Sa
Review №24

Very good place for premium fashion. One to one customer service

Ar
Review №25

Couldnt find the the cloth I needed in sale... they have only one store in Mumbai

Am
Review №26

Love massimo, great quality clothes and apparel.

Na
Review №27

Good collection but customer assistance is almost negligible

Ya
Review №28

Massimo Dutti was started by Amando Lasauca in Spain in 1985 with only collection of mens clothing and in 1991 started with ladies and also boys and girls clothing are available but not in India.Massimo Dutti’s clothing quality is superfine i.e its really awesome.Customer service is superb.

sa
Review №29

Wonderful place,and nice service,staffs are very polite and friendly....

Kr
Review №30

Good connection

An
Review №31

Beautifully laid out store, love their sale collection .

AI
Review №32

Good stuff but not that great

La
Review №33

Food was delicious . Ambience good too .

Aa
Review №34

Amazing Brand. Brilliant Clothes

So
Review №35

Nice mens collection

07
Review №36

Splendid and chic collection

Eu
Review №37

A Massimo design parallel to Europe

Sh
Review №38

Best

Vi
Review №39

One because there is no Zero! You can bring all brands to India, but you can’t train the people. So impolite. Will never visit here again!

Ra
Review №40

One of the best place to shop

Pr
Review №41

Worst customer service centre and worst response by email team

Ar
Review №42

Undoubtedly one of the best lineups!

Is
Review №43

Wannabe luxury brand...poor quality for the price

Su
Review №44

Good place for clothing

Ne
Review №45

Loved iit

sy
Review №46

I love it

Hu
Review №47

Nice clothing

ni
Review №48

Wrong pick upDriver unfamiliar with pickup

Aa
Review №49

Nice collection

Vi
Review №50

High end clothing line

As
Review №51

Beautifull collection

Ra
Review №52

Expensive shop..

Pr
Review №53

Love it

Vi
Review №54

Very good

Ga
Review №55

Ok

Va
Review №56

Ok

Si
Review №57

Gud collection

sh
Review №58

Excellent collection

vi
Review №59

Good

Go
Review №60

Nice

Di
Review №61

Fine

su
Review №62

Worst experience

Vi
Review №63

Nice

Dr
Review №64

Arrogant

Vi
Review №65

Good

De
Review №66

Love it

Hu
Review №67

Luxury brand

Ni
Review №68

Awesome

Vi
Review №69

Loved it

Ab
Review №70

Expensive

ci
Review №71

Ok

Ah
Review №72

Quality

Az
Review №73

Worth it,

Ja
Review №74

Excellent raw materials and high quality, the company branches worldwide recommend when the annual offers

Ma
Review №75

There werent any special offers that I like

Me
Review №76

God

Information
51 Photos
76 Comments
3.9 Rating
  • Address:Palladium Mall, 462, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013, India
  • Site:http://massimodutti.com/
  • Phone:+91 22 6237 0732
Categories
  • Clothing store
Working hours
  • Monday:11AM–9:30PM
  • Tuesday:11AM–9:30PM
  • Wednesday:11AM–9:30PM
  • Thursday:11AM–9:30PM
  • Friday:11AM–9:30PM
  • Saturday:11AM–9:30PM
  • Sunday:11AM–9:30PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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