It is really good facility and we are enjoying ordering items online and time slot is also suitably allotted. Items are also branded and reasonable. Very Very punctual.Thanks
My experience is also similar to one of the reviewers. I ordered some veggies on trial basis. They were good and fresh and came on time, but after the guy left i realized that they havent packed an item but i was billed for it. Very disappointed. Dunno whether to order again..
Ive been using this service since February. Its good, and very convenient. And they send a replacement immediately if the fruits are bad. So Im very happy with them. Have continuously requested items from them and will continue to do so.But a word of caution - you cant blindly depend on them as some items asked for are added in the bill but they are not packed.
One of the worst online shopping experience one could ever imagine.Can not be TRUST anymore.Order you placed may not be delivered no matter what u do, or after N numbers of reminder to there so called Customer care center.Please dont pay in advanced and then wait Like me to received your order , it is always better to select CASH ON DELIVERY/CARD at least In that case if they dont deliver your order your MONEY is SAFE.PLEASE BE CAUTIONS WHILE DEALING WITH THEM.
Good website.... goods coming at doorstep is a boon for working people like me... who cant find time to go to mall, plus no trouble of carrying the stuff back home.... plus no expenses of carrying stuff in cab
This is the worst online site for ordering groceries and fruits and vegetables. Half of the items I ordered were not delivered and upon inquiring was told that they are out of stock !!!! What the hell, why would you let a customer order and then realize that you dont have it in stock. Very disappointing !!!! They should learn something from BIG BASKET.They are extremely professional and if you order something and they dont have it in stock, which is very rare, they give you a credit of 50% of the price of that particular product. They also inform you in advance about this. Local Banya is a total waste of time and money !! They dont even have tags on their fruits and vegetables stating the weight of that particular item. Ordered once and will never order again !!!! Goodbye LB......
The Worst online buying service I ever experienced.1] They are cancelling your product just before you delivery slot time due to unavailability [ which available on site ]2] Without asking us about refund options they are converting your refund money into baniya points & adding it into your account so its like they are forcing us to shop with them again.3] I ordered Orange juice but they send me guava juice4] Most of the product expiry dates are very close5] Customer care number call rates are 1+Rs. & due to recorded tape & bad response system you have to explain your problems to them again & again as every time operators are changing so you going to waste lots of money over phone too.6] Email help is slow & pathetic too.If you ask me never never try this site for any purchase.
I have tried a lot to open their website. But i was unable to make delivery from them. I dont know what kind of service they are providing.
I do not purchase vegetables and fruits from any online portal. LocalBanya is good for all other banded product including non-veg items.
Goood service...They have time slots which is really good for the working class. Also, they have on time delivery. The only issue is their vegetables & fruits are slightly overpriced than local market price.
Till today they have given best service. I dont know what happened since today, neither i am in a position to proceed for any order, shows no slot available. How to proceed?
One of the most reliable service in the market, even my parents have taken up online grocery based on their serviceMost definitely better than Big Basket despite all the funding and mombo jumbo......
All these online grocery stores have over priced stuffs. The prices are too high. I would get all the grocery at much cheaper prices from any nearby local parchun
Convenient! This was my first order with Local Banya and am happy about the service, timely updates and delivery.
Completely agree with the bad reviewers here. Terrible service. They deliver whenever they want. And then do not have half the things. I switched to bigbasket and have been really happy with their service.
Good service ... got my stuffs on time and in good rate keep it up......
Extremely poor customer service - the worst that I have ever experienced in last 10-15 years of online shopping! I paid for my order (assuming that the items Im ordering are in stock, otherwise I wouldnt be able to add them to my cart) and the ordered items were not delivered - this has happened twice. Local Banyas Customer services team just doesnt respond to complaints regarding non delivery of my order. All they do is put the refund back as banya points into local banya account, so you are forced to buy or forget about the refund! BEWARE of this company. Id never recommend their website for online shopping!
Cheated customer as well as their employee, Not paid employee s salary for more than 3 months. A FRAUD Site and his MD, Karan Mehrotra.Legal action should be taken against them
I saw your rate list of all vegetables. What i observed is you are not a local baniya but a fat corporate baniya meant for upper middle class and higher. Please compare the rates in the local market before pricing the vegetables.
Wrong product delivered. I had ordered one product and LocalBanya delivered the wrong product. Plus the delivery guy started pleading with me to buy it anyway. Whatever for? Why should I pay for their mistake and buy the wrong product? Dont order from LocalBanya if you are particular about specific brands.
Ordered material at 944 am with full payment with delivery slot of 11am to 12 noon. order no LB -11730414...there was no delivery for entire day and no call or sms for the update...when we call their call centre ( which we have to pay to talk ) after 5 minute some gentleman came and he confirmed that there will be call back in 10 min... no call so we call again... the status we will update... your material will be delivered today.. after 45 minutes we called again and with pure rudeness it was confirmed that it will be delivered at 1030 PM...now again at 10 30 pm when we called the response... sorry sir... it will be delivered tomorrow...for entire day there was no call whatsoever from local baniya... i have to call at their call centre at my cost and listen to some rude response...i think i will avoid Local baniya in future and would not recommend LB to my friends or family...they dont care about their customers... especially those who make payment in advance...i am sure they must have delivered material in the day across gurgaon.. since i have made the payment... i have to waste entire sunday waiting for delivery...I hope there are negative ratings possible...
CHEATER I have ordered things(order id LB-11729881) on Saturday(5th sept) #localbanya gave me deliver slot of todat 9:30 a.m to 12 p.m 7th sept. It did not got delivered by this time.No call , no response to my mail to customer service. When I called them at 4:20 p.m 7th sept they have offered me a sorry and another 24 hour delay. The presumption of on line store is hassle free customer experience.If this is what you have to offer then sorry to say my street shop keeper is better then this
1. delivery time was 11am to 12 pm. we kept waiting and planned the day accordingly as we had to step out. the guy turned up at 1pm, make us late for our lunch plans2. the discount is deceptive. e.g. there was free oil with fortune 5L oil. the free oil was not given. typically Barrilla offers 1+1 and the apckets are packed as such. but the free pasta was not delviered though.3. three items were charged for but not delivered4. wait time for customer complaint number was over 10 mins.Apart from poor service, the discount is deceptive. they dont give away free items as advertized on products
Dont ever shop with #LocalBanya they give products which come close to expiry date customer services is really really bad. Its really bad and i thing some action needs to be taken as you cant sell some thing which has a expiry date of 6th Aug 2015 on 3rd Aug 2015 and then u deny that you have not sold this item with that expiry date. Im really really really really upset with #localbanya
Placed my first ever order with Localbanya (LB-31137515 - Sankalp FarmsOrganic Alphonso Mango) on 23rd May14.Delivery was scheduled for 26th May. Got delivery on 31st May after delay of 5 days!When we cut Mangoes for consumption, found them rotten ! One after another 4 mangoes! Felt cheated :(Never ever going to buy from local....whatever!!
Pathetic Service.After placing the order they will not deliver the ordered goods and will politely saymadam stock nahin hain kal manga lena.Please dont trust this Local Banya.
Please dont purchase goods from local banya they sold expiry producut of NESTLE KITKAT
Pathetic service, even worse customer service. They took my order, never delivered. They never gave my money back. Tried to reach out to their customer support. But that too is just another feature, just to show off.
My first order on Local Banya, New Delhi website on Saturday. My family had thought that it would help us as we stay in a flat on the 4th floor. Received Mangoes & apples that were not fresh & rate was higher than the market rate. Out of total 25 items ordered, I was delivered only 19 items with a message that the rest werent available that day. I had to anyways go to my locality store for buying the stuff not recd.
Service was good but not many varieties n not much offer to select from
Love this, the delivery, the website and the experience shopping with localbanya!! you guys rock
The wrost site to buy online .Never ever trust this site . never delivers at time and not at all fresh stock.this ppl should be sued ...
Dont bother ordering from this website. The potatoes that they deliver are spoilt and the onions are squishy. Even some of the vegetables stink!!Its a waste of money.A total waste.
Very Bad experience regarding quality of productVery poor complaint resolution systemHave therefore totally stopped buying from LocalBanya
Their delivery sucks! They goof up on items on the list big time and Cust service is the lousiest I have ever seen.
42 items ordered and paid. Delivery boy came with 31 items. Why do you accept order and take payment for what you dont have?
Quality is not at all good !!! should really improve the quality of fruits and vegetable provided
The local Banya dont care about money the sell cheap product s for a lot of 💰
BILLED FOR 11 ITEMS ONLY DELIVER 10 .PATHIC SERVICE.DO NOT BUY FROM THIS SITE
Does not deliver at Chattarpur, Delhi. Hence, useless for me -_-
Bad online grocery store everseen, Service is below average
Not good
Faltu Service ....