Never response and calls DHFL have to totaly shut down very pathetic customer service at all.

The system which they work on is worst. They never care of their customers just they irritate customers by calling them and reminding about the due, but never they check internally if customer is all clear from his end.From past one week or more collection department is keep on calling me saying to pay my EMI amount at soonest, and I have been saying them kindly check with your Dahisar branch as I submitted the cheque, it’s their responsibility to present it to the bank for clearness purpose but no their collection department is keep on calling me and everyday I say the same to them that kindly call your branch and update me if there is any issue or not but they reply saying we are not authorized to call the branch and I get shock after hearing this working for one company but can’t call their own stuff but they can irritate their customer by keep on calling even though customer is clear from their end.Worst working background they have. They don’t know how to work and never care for their customers.

Very bad, rather worst service no response, call in waste would give Zero ratings

They say to come before 2pm but still showing 6 pm

Absolutely ill mannered reception lady.....they have seriously no idea how to talk to customers.If the loan amount is paid then also we have to go via token through same process with all customers...I mean I have paid you the money I want my documents why do we need to be with all other customers.

Charges interest on their own basis, Shah rukh khan earns from this. DONT is the word. NEVER is the word if you ever think about taking loan from them.

Very poor company like beggars. Staff doesnt work at all. Typical Government offices culture. need money only and not to respond customer.

One of ill manage company unprofessional my run by wadhawa family useless organisations no one should ever go for loan no services at all only loot

Extremely horrible service, as tried to get through every avenue, no definite answers. Very pathetic service. No international number for NRI customers. Tried to get things sorted they are not helpful at all.

I suggest to fire all the executive with effect as soon as possible....might be some good news will be received to DHFL

No one responds to phone call, tried 3-4 times in a weekdays. Call is answered by automated voice and then keep on ringing till it ends automatically.

I dont want to give even 1 star. Pathetic service. Staff is not helpful. They dont have process knowledge. Even call centre staff doesnt have process knowledge. They both tell difference things. I dont understand why they keep such a dumb staff. Dont take loans from DHFL. other good options are there. Even DHFL interest rate is very high, they have increased home loan interest rate from 1st April 19 and they didnt bother to inform the customer. Very very bad experience. 👎Good that m closing loan with them.

Poor Service....complete Rip off n they are very non responsive to customers query.requesting u to never deal with them.

They looted customers by bad, hidden, high, every time revised-revised-revised interest rates....Please dont take loan from dhfl in any reason any condition.....

Very Very Poor Loan Institute, Never ever take loan from private Institute. many Hidden Charges. Interest rate very High. DHFL just taking Double Interest nearly 11.2%, they increase interest rate as per his Need of Money. Always Go for Government for Home or Any other Loan.

No star manh at all given 1 star to you as a beg...the people working over there are very rude...no response at all this is all time experiences i had...

Worst service I have seen not receiving the call no details are provided worst worst bank service I have seen

Not picking up call any time of the day evern the situation was normal days

Dont Even try to talk to DHFL team, They are Completely Bluff for giving loan their sales team work hard but after that you are in trap and they will suck your blood like anything. If you will go in office or toll free call no body will respond.

It’s like those time when I visit a Govt. Office the waiting area is so bad , we don’t expect them to make us wait on a terrace outside for our number !!! No air condition only two small air coolers places there out of which only one is activated and 30 people waiting summer time heat is not justified!!

Hope there would hav been option for negative rating.

Very bad service...no one help you by over phone, all the time & for every thing they are asking us to visit there office.if you want to close your account also they are not helping you with your outstanding amount. If you need some document related with your Home Loan they are taking MAXIMUM TIME. They are worst service in Loan department.I personally suggest dont apply Home Loan from here.They are not liable for 1 star also.

Very very bad.. These guys have changed their Saturday working which is not known to customers and even its website also having old timings. Travelled all the way from Dombivli to Dahisar today but in vain. Recommend not to go for DHFL, make your file strong and apply to any other financial institutions but not DHFL that’s sure. Very bad experience as a customer even won’t give one star rating also

On website its mentioned they are open on Saturday at 9:30 am. I waited DHFL to open on Saturday finally when we up there was notice put up on door stating Saturday office is closed. DHFL have provided misleading information on website

No one answers the branch phone ever!!! Even the customer service executives on the toll free number are poorly trained & dont have proper answers for most part. PATHETIC SERVICE!!! This is worst bank I have seen being NRI we use to this that government banks are bed but Im finding government banks are more good then this bank.

Poor customer service, front desk executive is frustrated and get pressurized with customer crowd. Passes it on to customers with rude behaviour. Staff is least bothered for customer service, they look for excuses to send customers back. Advice to get all documents related to your loan/service otherwise theyll make fool of you.

They never recieve call laid back attitude of staff.manager mr leonard gomes dont even knw how to talk to clients no one is responsible neither on there words .not worth at all not good in maintaining customer service. . ..I have to literally keep on following as they have not refunded my own money till now .....its being 3 months 4 days still i have to keep going to office...all r big bluffers

DHFL people are more slow than government officers. One advice for all............never to deal with DHFL as they are good for nothing. I will rate them -5.

Pathetic Customer Service seen in my entire life and I would rate negative. The security person was very rude since despite on time and multiple requests didnt allow inside. He had closed the door before 6:00 pm. Asked for the manager but still he was in his own world and kept repeating manager isnt available. Also, he said that main tumhara Naukar nahi hoon ke jo bologe woh karunga. The manager or any senior most person didnt even bothered to enhance the customer experience by resolving the issue since it was just a matter of 2 minutes work for which I had to travel for 2 hours. This is the way customers are being ill-treated at DHFL Dahisar. I am sure few years down the line such behavioral issues are going to make it difficult for the company to survive in the market.

Very bad experience with service and staff behaviors.. very reluctant with customers.

Last 1 months your DHFL is not capable to provide me the lone amount and you DHFL start’s my EMI Rs.17033/. on 14th March 2018 also every after 1 or 2 days you sales person says tomorrow will transfer your loan amount to you bank account but till date not happening. every after 2 days they ask for new document’s . like MHADA NOC and ETCIf my document is incomplete so how can your bank sanction the loan and start my Emi and not transferring the loan amount.sorry right now i dont have my loan accoutn details with me .

Those customers Executive are pathetic.they dont care.and dhfl charges are way hight

Disaster. no one is picking up the calls. i am trying to call them from last 3 days. for each and every single thing we need to visit their office. lack of management. Worst service ihv ever come across. from my side its Zero star.

Very bad service of branch. Cheque not released on time. No one Picking up call. very careless customer service. very very bad service of branch

Worlds third class finance bank . never get resolve any issue in one time visit . and no one pick up the call. i dont know why u people give the contact number on google search. please remove that number and replace with please visit our branch and dont call us.

Worst bank to apply for loans. No proper treatment with the customers.Careless customer services. worst thing is when I ask them for documents they said they have misplaced it somewhere. such a disgusting experience. They are not even worth of single star.

Dont like to this 1 star worst service dhfl

Very bad service, for everything you have to visit personolly to office. No body is picking up phone. DHFL coustmer service is worst than goverment office. Due to this attitude i am transfering my loan to other bank.

This rating is applicable to all branches of DHFL that I have visited which include Vasai West, Dahisar west and Bandra East. It deserves 5 stars only till the reception desk. Ahead of that its all BMC attitude.

Please dont take any service from DHFL , worst service ever received by any corporate company.

I dont understand why goverment does not takes action against such banks,customer service should be 24 x 7 , once you take loan why i should waste my weekday main timings for solving the issues,very poor customer service

Worst Customer service experience, no one pick the phone

Very Poor Service and all review are negative in their favour but still they are not taking corrective measure thats why they are today in big mess...

Yes it ture no one reply to the phone even for the single thing as for TDs certificate we have to visit it . The executive does on even reply on email ... Pls make improvements in work.

Requires lot of improvement in there service department. Place is convenient to visit but services lakes standards.

Pathetic and very poor quality of service.... I think only those needy customers go there who are unable to get the loan from banks as they dont have other option......And look who is promoting the brand... Mr. Khan.... Haha.....

No one responds to phone call, tried 3-4 times in a weekdays. Call is answered by automated voice and then keep on ringing till it ends automatically.

Dhfl housing loan office its on js road and above ccd

Its non responsive place

Very bad experience. Company May close as early as possible. It helps the customers.

Zero Rating... Very very very bad service. I ask for Outstanding statement they give me some nonsense request id paper. they are good for nothing.

Very bad services not coprate costember

No one answers the branch phone ever!!! Even the customer service executives on the toll free number are poorly trained & dont have proper answers for most part. PATHETIC SERVICE!!!

Third Class service no one answering the call

Very worst experience, n number of follow up not even single response really disgusting.

Pathetic service...no one answering on the provided online number for Dahisar department.....time eaters... useless

Very poor services and very bad experience

DHFL is totally fraud financing company, there are cheated to customers with builders. we are giving 0/10 star.

Third class service provided by DHFL even no sense to talk with customer even they dont have any solution of customer query...i m giving 0 rating for DHFL...dont go with DHFL...

WORST CUSTOMER SERVICE, NO PROPER ANSWERS ARE RECEIVED FROM TOLL FREE NUMBER,GIVING 1 STAR JUST POST THIS MESSAGE ELSE 0*

Bad experience. no one pick up the cl.

Pathetic service... Literally bad worst... Ghatiya nalla....

Third Class company... Please dnt involve with this company.

Very Bad managed Loan department ,I have spend more than 2 hours to get loan certificate ,Just 15 Members ahead of me

Worst service not even bothered about their customer😤

No one calls. Pathetic service overall

Pathetic customer service it took me more than 2hours to take a statement.They make excuse to not give the documents.very poor service.

Poor Service Dahisar Also Virar Office, Nobody pick up the phonesI suggest dont take Loan From DHFL

Very bad experience.call only goes for applying loan.for existing loan customers,access to bank is impossible...worst experience...

No one responds to phone call, tried 5-10 times in a weekdays.

Very Very pathetic service Cant deserve to be operational forget about the Star.

Very worst ! no one bother to help customer. very poor response.

No one is picking up phone calls on reception, personally visit and seen, they just do gossiping

Very poor serviceThey work like government employee

Very very poor service beggar also should not take the loan from this bank not half star also

No proper system and recepcirecep behaviour is rude

Token system is there I had got token no 69 and presently token no 23 is running it will nearly take 2 hours to talk to customer representative

No rating for dahisar west branch. Noservicing facility

Bank and all staff Is very screwy....LOL

Very bad service by them very careless working like goverment employee

Very Bad and worse Service and not even receiving the call also

Worst.

Pathetic service by DHFL...worst to choose dhfl..

Very bed service , nobody response positive and reply

Very bad service branch Receptionist cant receive your call.

Third class staff an cheap service .

Worst customer service .I never seen before

Not attending call..trying since many days now.

Very bed

Has DHFL stated disbursement of loans?

Very bad and pathetic service

No one picking up call.very careless customer service

Very bad experience

Very bad services totaly fraud

No one picking up the call

Bad service

Had very bad experience with this bank

Poor service... NO one pick call...

Very very bad service...

Fantastic place