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TinyOwl
Unit No.102 &103, 1st Floor, A Wing, Supreme Business Park, Supreme City, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, India
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TinyOwl
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Ma
Review №1

This lovely company do not have a customer care number in 21st century. It has a very good app and bad attitude restaurants. The love does not stop there, there is no way one is getting his food on time and the non-existent customer care could not control anything.Good luck for to who take risk of ordering form them.

Te
Review №2

Simply love to order from Tiny owl Homemade. Really love the taste and the quality of food. But these days i fail to order from tiny owl homemade..as they there is no delivery slot at the pincode -400058.Need your concern on the same. Will really start ordering once again if you can extend this service.

Pr
Review №3

I loved the food served by TinyOwl. My order came in on time and was very tasty. I love how easy and simple it is to order food on the app. Cheers!!

Ni
Review №4

I ordered from tinyowl last night. It was my first time .They said that i will get the order by 11:15 pm . but guess what happened? At 11:41 the guy from the restaurant called me asking about my address which i had earlier during the order. If you cannot get an address why are you there in the first place.? i mailed them regarding the retrieval of my money and guess what they never respond to mails eithervery bad experience -1

Su
Review №5

Absolutely pathetic. Order placed at 9pm.. Its 11.30.. Still no signs of the order. DO NOT INSTALL THIS HORRENDOUS APP.

Ar
Review №6

Being a partner with Tiny Owl I can see the other side of the facts and the fact is that they are very much proactive about their customers and deliveries.Nobody wants a bad repute and we have seen how concerned they are about the customers.They are doing well and we are sure they will rock.Hold on customers before giving a review..

k.
Review №7

One of the best app to order your food.Best part is that its very simple and fast to order, I ordered in just 8 sec with complete confirmation

Av
Review №8

TinyOwl is a food ordering app. The office space is full of beanbags and open spaces. The view outside has fantastic Mumbai high rises and 2 massive lakes. Fantastic space to work.

Ga
Review №9

Worst food ordering app ever. I had some money in my wallet, which i was unable to use, because apparently you cant club your wallet money with any other payment methods. They take so much tax as well. So if you order something amounting to let us say Rs100, the tax would be 20 rupees. Plus they have no customer care numbers, although nowadays you can chat with them on the app. But all in all, i had a very bad user experience with this app.

aa
Review №10

I have given full rating so that everyone can see the review.Same thing happened with me and the customer care does not reply, instead your balance gets cut on calling. They do not even pick up the phone, no reply to the mails. I lost my money and even cursed my bank for that. But as such it had no role in that. Even once we ordered for COD, then too it showed the order from some different restaurant.SERIOUS NOTE: Never use TINY OWL!!

Ja
Review №11

I used the android App to order food, after selected the items, it prompted to select the payment options. After selecting Net Banking, I was redirected to my banks web site where I made the payment after which it took me back to the tinyowl app where an error message was shown that my session with the bank has timed out and the order was not placed with the Restaurant. The order was not fulfilled and when I searched the order history, there was no record of the transaction. However, an amount of Rs 750/- was debited from my bank account.I have been trying to reach there Customer Care since then but only thing they have is an email id. It is pathetic and a very callous attitude of this particular organization. It looks like some good for nothing amateurs and come together and setup a good for nothing company which doesnt work in real time.I and my family had to suffer just because I relied on this mobile app to order dinner on that fateful night, I lost the money and my wife had to cook dinner and my kids were disappointed that they didnt get their desired Chinese food and felt awful because I couldnt fulfill my familys want.I would advice people not to use tinyowl, it is not a professional organization and it is very unreliable. Now a days any tom dick and harry can develop a mobile app and put it on the google store for hapless users. It is unfortunate that there is no verification/authentication process on evaluating the quality of service and the professionalism and maturity of such organizations.

sw
Review №12

Wonder full app really convenient must have app in your mobile phones for all foodies. Better choice of restaurant

Tu
Review №13

Amazing App!! Overall delivery was pretty smooth!! Its a great choice if you dont want to order only on the basis of discounts!!

Ni
Review №14

Simply yummy... thats wht i can call it.Amazing offers... all category restaurants listed.Satisfies your hanger pangs on time.Thank You TinyOwl.

Go
Review №15

Worst app and service I have came across while ordering food. Once you place the order they will keep you waiting for 20 mins and then inform you, your order cannot be processed due to some technical issues they are not aware of. They will keep your hard earned money with them for 8-10 days and then refund. Its clearly a business of money gathering without interest. if they cancel around 10 orders a day they are getting a minimum of 2000 per day which they can use for 10 days without interest. Isnt it a good business. The customer care dont have anything in their hand. They are just there to say sorry to you and nothing more.I would suggest to keep away from this tinyowl thing which is clearly and very cleverly making you TINY FOOL. There should be an option for negative rating for such cheaters and fraudsters.

Ma
Review №16

Love you TinyOwl. You have been my best mate whenever I didnt want to cook

Pr
Review №17

This is worst app as i ever seen in my life. All restaurants that are listed on this app are not delivered order with in time as they are mention.and the most important and worst thing for this company, is out of my last 5 ordered they are only delivered 1 ordered which means they are canceled 4 ordered.and the money refund policy is also worst, they will take 24 - 48 hrs for refunding the money in account.and the features of this app is also not good, suppose if restaurant is closed or they are not having any delivery boy, still they are showing or listed those restaurant and not mentioning any message in front of that.

RA
Review №18

Its awesome ....Finally landed into a user-friendly app and very easy from which I can order very easily for my friends and love ones..:-)

Ma
Review №19

Overall the app UI was good and some of the issue i observed was.1.Debit card payment was not working several times. 8 out of 10 times not working by showing error msg as Payment Failed.2.Payment via CARD--> Saved cards are not allowing to delete it.3. Selected order items are getting cleared when we navigate from Address details to Main screen for three times.4.App is getting crashed when address details are entered more than 60 digits.Lot more to work on mobile app.

ke
Review №20

Totally third class app.. Offers dont work.This looks like a sham, by advertising lucrative offers that dont work they are just aiming at high number of downloads

Sa
Review №21

Awesome app, no app simpler to order your food..I recommend to try once and I bet No one can just try once

Am
Review №22

This app seems to be amazing user friendly interface ordered food in a single click...Add on benefits they gives discount too :)

Ni
Review №23

Best platform to order food from! Seamless and intuitive! Powerful tech.

Ba
Review №24

Will never order from Tinyowl again, such a messed up service. Ordered food at 9 pm and now its around 11:30 pm, food isnt delivered to me, they dont even have a customer care or not even a number to call.

as
Review №25

Very bad service...payment was done but order was not delivered... there is no contact number of customer care...Food Panda & Swiggy is best.... For good service order food from Food Panda & Swiggy.

Vi
Review №26

Love the App and got good food delivered in 35mins.Homemade food has awesome taste.

Ab
Review №27

On my last 10 orders 9 were delayed.. 1 was underdelivered.. The issue took a month to resolve.. The freebies wont work unless service is provided...May be if you looking for lunch time order at breakfast time or if you need dinner order during evening tea... Keep waiting and there are chances you may go out eat somewhere else and then your order will be delivered...

Oh
Review №28

LIARS ! One of the worst experiences of my life. I tried to order lunch, the money got debited but the order was not placed. Tiny Owl says that they have not received the money, bank says that it is. I do trust ICICI on this. I wonder why Tiny Owl is lying. Is try to grab, rob and run customers hard earned money Tiny Owls business model ?

ri
Review №29

Its a nice office in nice building on d mountains.. Awesome place to work

An
Review №30

Uninstalling your app. Calling up and ordering directly is better than relying on you guys.

Ni
Review №31

I was ordering coffee and just after putting cvv number you have charged me thrice but order was not placed.As per all the laws in India, you cant debit the amount without an OTP or registered password verification from my end. Wrote an email to you guys 2 days back, and then the person who called wants me to wait for 24hours - in order to make it certain the transaction failed. Guys my card shows it its statement which means the amount is debited.Highly disappointed with your service. 100 crore funding doesnt allow you to just promote and give offers. Serve your customers well, make your systems strong.

La
Review №32

Hi,dont install the app worst processing and delivery i had booked the order after two hours they called it and order will be delayed after the 20mins also i havent got the order. even they did nt cancel the order also i tried to contact the customer care they have not mentioned any contact details in the application.i hate this application.

Sa
Review №33

Very easy to use, a lot of food joints. Even the delivery is quite fast.

Ga
Review №34

No customer care call no given. They have enlisted totally crap restaurants which never deliver food in time.And this is to you TO.. Stop copying the concept of food panda. FP is way better than you. I regret ordering from you tiny owl.

Sw
Review №35

A complete no-no for me. Customer care number is not mentipned anywhere. List restaurants which dont deliver in your area.

An
Review №36

Real Bad!!! Firstly, the guy yells at me over the phone Bike pe baat karke chalao kya? like who asked you to bloody answer the phone... The then waited for another half an hour n called again...but guess what...nooo bloody answer!!! Sucks!!!

An
Review №37

No option to cancel the order. Even if there was it was for sure not easy to find. They charged me 50 bucks for the service. The food itself was worth 100 bucks. 50 bucks charged on food worth 100 bucks.

Ga
Review №38

Awesome app, now am a regular user of it....Ordering food made easy

Ra
Review №39

Patheticapp.. placed a order ..money deducted but order number was not generated... Worst part is they dont hav customer care number mentioned anywher.. money stays in ambiguity..

so
Review №40

Nice Apps,I Really Recommend This Food Ordering Apps To Every One,Because It Has More Restaurant Listed Then Any Other Website Like Tastykhana or JustEat Or FoodPanda,Like In My Locality There Are Fewer Restaurant Listed In Other Food Ordering Website,But In TinyOwl It Has Almost All Restaurant Listed Including Few Of My Favourite Restaurant.Plus It Offer More Discount For The First Time Customer.The Most Important Thing Is That It Has Very Unique Feature Which Helps Other People To Get Benefit Of Discount On Food,Which They Cant Available On Other Website As In This Website You Can Get Discount Only On Online Payment,But In TinyOwl You Can Get Discount Even On Cash On Delivery.

Ra
Review №41

Sucks big time... Order my lunch from mast kalander on 29/06/2015 but after 1hr 10mins they said that they cannot deliver it due to some technical problem :P . I almost died of hunger

Ro
Review №42

I ordered on 4 July they cancelled my order and didnt refund my money and even they didnt have any regret.I Think i have to come Mumbai to collect my money....Too bad tiny owl food panda is better than you.

Vi
Review №43

Pathetic service..Seems like they have registered with 3rd grade restaurants. Took more than 2 hours to deliver the food....Food Quality was horrible....Plus the cashback amount was never credited neither in the form of cash nor credits..Mobile app has lot of bugs....Avoid using their service.

Pa
Review №44

Would have rate it in minus STARS.. Worst support .. no customer care contact... no hotel contact.. very bad.. . Will never use it again...

Am
Review №45

Tiny Owl has definitely improved its services with time!! Good Work!!

Pr
Review №46

Simplicity at its best with lots of other features. Dont judge anything by first impression, you will surely love it.

Ku
Review №47

I hate the service and would not recommend anyone to use this pathetic app..il let my friends n family know how bad the service is and will hv the app uninstalled from their phones..

Mo
Review №48

This is the worst website which I had ever seen any were. I had ordered the food it has not delivered but in the app it is showing that the item is delivered and there is no customer care phone no at all.

Aa
Review №49

The only food ordering app that delivered food from Vig - Chembur to my door step when I was hungover. A friend in need is a friend indeed!

si
Review №50

What kind of service is this? I am yet to get the food and this app says food delivered?

yo
Review №51

If there is some review in negative i am going to give -ve infinite.-No customer care-No timely deliveryvery badddddd

Ra
Review №52

I had placed order on 3 sep and paid it online , the restaurant didnt deliver the order and tiny owl give refund yet

Vi
Review №53

Pathetic food ordering experience. No customer care support number.

Um
Review №54

This is best food ordering app.

Sh
Review №55

Sucker big time Sucker.3hrs has passed still no food!got the call details of delivery guy after 2 hrs, called him and he has no idea about my order!!!!No where to reach out to this tiny owl people !!worst service ever!!Think before you order

An
Review №56

Pretty bad. I wonder what investors see here

Co
Review №57

They took my order and forgot to forward it to the specific restaurant. Worst. Please never use it depite the offers they say.

vi
Review №58

Why does the app want to read all my contact and details? Why does it want access to all my accounts on the phone?

Ar
Review №59

I love the experience with tinyowl.

a
Review №60

Cant add money to the wallet,hence cant use the cashback amount for an order !!

MO
Review №61

3rd class service taking payment from citrus wallet as well as delivery boy also take payment.

As
Review №62

I ordered food , never got it and now find no way to get the money back too .

vi
Review №63

Worst service, my order was not delivered and they changed order status to delivered and no money returned

Pu
Review №64

Such a pathetic company or service provider. #Shutdown.

Ra
Review №65

Worst service ever. Never going back to them ever !!

Ul
Review №66

This is best food ordering app !!!

An
Review №67

Third class service, not pre-book facility too.

Od
Review №68

Horrible app, very bad service, DONT USE THIS APP EVER

Su
Review №69

No way to reach them order take 2 hour. I still not received my order.

Ur
Review №70

No Customer Service at all. The restaurant I ordered from refused delivery

Lo
Review №71

Pathetic service. It takes more than 90 minutes to get the order(however i canceled the order). Also their refund process is slow. Takes 10 days to get the money.

Ri
Review №72

Did not like it. Ordered two times, both the time, they promised delivery within 45 mins, and the food never came. Now, struggling to get the money back for the order that I had paid for.

Su
Review №73

Best in technology, worst in service.Food not delivered even after 3 hrs.

Je
Review №74

Its been 2 hr and still no sign of food or call from them

Sa
Review №75

There is no contact number of customer care

Ri
Review №76

Chic office space.

Fe
Review №77

They have a non existent customer service. They eat the money.

su
Review №78

Awesome app, quick order ,quick service...

Ud
Review №79

Nothing very late deliveries and no response

Ra
Review №80

Pls provide me your contact number

ma
Review №81

No customer support and no process to find the order status

So
Review №82

The customer service needs a LOT of improvement.I placed two consecutive orders back to back and both got cancelled.The reason for the first cancellation which was given to me was that there was some problem with the delivery and for the second cancellation they told me that the restaurant doesnt deliver to my area after 2 hours of me placing the order.I suggest everyone to avoid the app and save some phone space.

Ra
Review №83

I cant give them a zero, thats why 1 star.Its been 3 hours and I havent still received my order yet.Still Hungry. :(

An
Review №84

Love the Dishes feature

Re
Review №85

Simply horrible

Pu
Review №86

Surely will recommend it!!

Du
Review №87

Great app

Sa
Review №88

Awesome service...

Ra
Review №89

Awesome App

Sh
Review №90

Best Experience

Pa
Review №91

A must have app for Foodies

Sa
Review №92

Awesom app

[S
Review №93

Best app

AK
Review №94

3rd Class Company

Ga
Review №95

Well the parking stuff sucks

Information
11 Photos
95 Comments
2.6 Rating
  • Address:Unit No.102 &103, 1st Floor, A Wing, Supreme Business Park, Supreme City, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, India
  • Phone:+91 76758 96674
Categories
  • Corporate office
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
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