Cl
Club Mahindra holidays and resorts India ltd
No 942, 4th floor, 9th Building , Solitaire Corporate Park, Guru Hargovindji Marg , Andheri-Ghatkopar Link Road, Chakala, Andheri-East, Mumbai, Maharashtra 400093, India
Comments
Je
Review №1

Its really pathetic that they do not share their local office contact numbers. Staff from call center disconnect calls without informing; their record keeping of bookings is all messed up; Complimentary room nights are not correctly documented; Availability details are different for members & booking staff; Grief before the holiday!!

Fa
Review №2

A very good place in india and international to enjoy your memorable holidays. I purchased red membership and i got very good deal of the day.People of mahindra is very good and there resort are 5*.. great happy..

ha
Review №3

Dont buy club mahindra they will not give you booking .after taking money from you they will give you very bad response. Dont waist your money in buying club mahindra policy

As
Review №4

Not good. They gives promises only but when comes to booking, rooms are not available, thy asked for other options which is not near and good place. Please avoid club mahindra.

an
Review №5

Indias number no 1 spammer and telephone harasser. Never give your mobile nunber them. They may still get to you by other means...lurking in mall or property exhibition. CALL usual starts with that you have lucky coupon or lucky draw. Even if u refuse to entertain they will call again.

Aj
Review №6

Service quality is deteriorating day by day, particulalry after moving everything to the call center there is nobody even reachable nor anyone responding to emails and or phone call. the center nos are permanently not working or always busy. I requested a call back 5 times in the last 3 weeks someone is yet to respond to the call back.

Ja
Review №7

CLUB MAHINDRA HOLIDAYS: Please read it before you purchase any membership planOne of the worst experience honestly, I would suggest you plan your holidays by own with your own flexibility and convenience .Reasons why I am suggesting you to DONT go for Club Mahindra:1. They have different seasons defined, Red, Purple, White and Blue. Each season having different date range, people like me will go for the lowest season because even the lowest season itself is too expensive around 2.76 lakh. Now if you are in blue season you can use your holidays only during the month of February (first 2 weeks), July and September, all three months are off season. If you have kids mostly there will be exams season during these periods. So completely useless.2. ASF (Annual Subscription Fees): Now this is very interesting, it doesnt matter whether you use your holidays or you dont, you will have to pay this ASF otherwise your membership will be discontinued. The ASF amount is around 14000 Rs. for Blue membership not sure about other. This 14000, will keep increasing every year and you have to pay that every year until 25 years of your membership.3. You are paying the whole 2.76 lakh (Blue membership) + Annual ASF + Taxes (28% GST) ONLY for your STAY. For rest of the things like Food, Travel, any activity in the resort, you will have to pay separately with 28% GST amount.4. Rooms availability: Most of the time you will see WL (waiting) at any resort. In order to avail a room you will need to book it 3-4 months in advance. And if you wish to cancel your holidays or change your dates they will charge you the cancellation amount of 1750 Rs. (if you are cancelling it in 45 days from the holidays date)5. Site-seeing: Nobody wants to stay only in resort, as most of the resorts are located 5-10 km away from the main city. So no local shopping, no time to explore the city. If you think you can hire taxi and roam around the city and market, yes you can but the only option will be to hire taxi from reports itself and they are much much expensive. In Kerala it was like 3500 INR for 50km, (Poover to Ashthamudi resorts) almost 70 Rs per KM.7. Food: Food was nice with different verities but every meals, you will have to take from resort only as who will go 5-6 km by taxi for a breakfast.8. No transparency: I purchased the membership from one of a their executive, names Bilal Sheikh. He promised me to give food coupons and extra days. But later when I actually wanted to use my holidays he didnt help at all, no food coupons no extra nights. And it was too difficult to reach him on his mobile, sometimes it took him days to pick my call. Another interesting thing is he used my holidays without even informing me, and when I called him, he simply said I will give you extra days whenever you need on behalf of these.9. Now the big fraud, I stopped paying EMI because I wanted to experience the holidays atleast once, so that I can decide whether to continue the membership or not based on my experience. After the membership purchase I could not use my holidays as I went to Switzerland for a business trip of 4 months. During this period they debited two EMI from my bank account without my notice, even though I requested many times to stop the EMI debit. The person on other end even confirmed that it will not be debited but still two EMIs got debited from my bank account. When I called Mr. Bilal for the same he said dont worry I will give you food vouchers of same amount, and when I was going for holidays he completely denied that he can not give the food vouchers. Finally I went to my bank and requested to stop the ECS request coming from Club Mahindra.I hope this will give you an enough information about ClubMahindra. My intention is just to make your holidays better not a worst experience. I am an IT professional and working in Mumbai.

ja
Review №8

Very good experience and memorible holidays..I love it..

su
Review №9

Very very poor and pathetic response, they can go upto any extent to get business from you

Bh
Review №10

Worst experience- they call you 1000 times for membership but for cancellation they don’t call at all....please do not take membership in life ( you will regret)

ch
Review №11

My friends suggested that it is very much good place for getting holidays packages​

Pr
Review №12

Nothing great

Sw
Review №13

Worst

Ad
Review №14

Average

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14 Comments
2.1 Rating
  • Address:No 942, 4th floor, 9th Building , Solitaire Corporate Park, Guru Hargovindji Marg , Andheri-Ghatkopar Link Road, Chakala, Andheri-East, Mumbai, Maharashtra 400093, India
  • Site:http://www.clubmahindra.com/
  • Phone:+91 1800 209 2345
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  • Club
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