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Sarovar Grand Hometel, Mumbai
Behind Inorbit Mall, Mind Space, Malad West, Mumbai, Maharashtra 400064, India
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Pr
Review №1

Nice rooms. No parking, but they do have Valet who will park on the side of the road and is pretty good. Location is good.

Ha
Review №2

Satvik Experience - Visited recently @Flavors located inside @grandhometelmumbai first floor for Satvik Food festival which focused on Vegetarian cuisines. It was a feast for vegetarian which I didnt mind to pay Rs 900 approx. I have been visited here few times for dinner and once on Sunday Brunch was best and worth visiting.After lockdown, this place is now completely renovated the floor adding more space allowing guests to bring more family members.The spread looked really good. Started with Lemon Coriander soup which was too sour for me but Mexican Tortilla Soup was much better. Ecen Kiwi cooler mocktail was worth sipping along with food.In starters I had Crispy veg, Paneer Tikka Achari and Mini Pizza. Somehow I loved concept of biscuit size Mini pizza. It was definitely unique in taste, lot crisper. Noddles were not the mark again it was very very dry, plain and flat in taste.In mains there were lot of varieties however I loved Lahori Kofta Curry which Kofta was too soft with thick curry not over spicy though ditto with Paneer Tikka Lababdar. Bharwan Aloo was ok compared to the couple of above. Stuffed Bell paper with Cheese sauce was also unique for me as it gave flavor of spices and cheese. Red Thai Curry disappointed me a lot, it was lot of watery, didnt get the curry punch in it. Vegetables were properly organised but flavor was missing. However in dessert I found okayish mix fruit pastries along with Nutella Brownie, rose flavored Mousse was good but I loved Moong Dal Sheera a lot. Gulabjam was extra soft. Motichoor laddu was there who likes to eat typical festive dessert.Service was excellent, coordination was also good.So, few dishes which lacked taste and need fine tuning. But rest of the dishes which definitely compensated the others which were not upto the mark. So overall it was a good Satvik experience amidst Satvik Food Festival.

Ma
Review №3

Horrible Guest services... No one answers to your request.. rooms are cramped and the toilets are not clean

Ja
Review №4

I have always been at ease while staying at the Royal Hometel Suites. It was a well spent bday and overnight stay for the kids. Food is good would give 4.2/ 5. Good staff kind and helpful. Overall a pleasant experience. 4.6 /5 rating.

Si
Review №5

Superb service, excellent stay, amazing and supportive staff. Good ambience, variety of food options (they have restarted their dinner buffet). Budget friendly place.

FA
Review №6

It is good for sales executives who are traveling for business purpose.Superior rooms are good for max. 2 people.Restaurant staff is good & supportive. Food is also good.

Ca
Review №7

Worst food quality, NO parking Space and pathetic room service , the staff is too rude

Re
Review №8

I have stayed in this hotel for 2 times in different rooms but I found it amazing the internal design the colour management which made me writing here.Another things The in house representative and in house dining all good.

va
Review №9

No parking , WORST room service they dont respond and had a bad experience while checking outNo value for money

Va
Review №10

Extremely Disappointed3 star hotel with 2 star amenities. Furnitures, fixtures & bathroom accessories all have gone outdated. Towel is dirty, linen also not up to mark, cooling in room extremely Disappointed. Hotels look jazzy from outside but interiors are extremely disappointing.Would have recommended to corporate chaps but Iron, shoe polish or even basic amenities for an corporate chap missing.Would recommend Hotel to reduce the tariff by at least 700 to 1000 rs lower to at least justify their standards with service they offering.Only best things were foods as we used to visit their restaurant in past & foods were always yummy.But never knew rooms would have been so disappointing.

Sa
Review №11

Rooms are good but there is LESS VENTILATION, NO PARKING AVAILABLE one has to park on public roads only(your vehicle parts may get stolen be aware of that), FOOD QUALITY IS WORST, need to improve room service, however HOTEL STAFF WAS GREAT.

Di
Review №12

Good location, Good room service and clean rooms. great response at reception to solve any queries. value for money and feel satisfactory stay at this place .

Ra
Review №13

Rooms are neat n clean, rooms are average in size n looks, breakfast is good and the lady serving during the breakfast was a super woman hats off to her.

RO
Review №14

Over all experience - Good and can be improved more.1. In room service- need to be improved.2. Cleaning- Very Good3. Lobby- kindly segregate floor by smoking and non smoking rooms. Smoking smell is there.4. Lighting - Room aura is excellent.5. Receiption- No welcome drinks for guests at arrival.6. I am happy with food @breakfast- classy made by chef and staff.7. My heartliest thanks to Ms. komal who provided variety in my meals and homemade type food. All the very best.8. Chef of flavour is simply awsome.Hotel help me in my long stay. Prefer to stay

Sr
Review №15

Sarovar Grand Hometel is a hygienic and well managed hotel. The staff was well mannered and the service was great. We especially came here for the food and stayed at the hotel overnight. From room service we ordered Chicken Hunan Sauce, Chicken Fried Rice, Thai Fish Curry, Paneer Lababdar and a Chocolate Brownie. All 5 of them were amazing and mouth watering. The best of them was the Thai Fish Curry which was so flavour packed and a joy to our taste buds. Definitely the best one we have had in a very long time..😋For the breakfast buffet we had lots of options to choose from and everything was fresh and the standard of quality was pretty good. We ate till we couldnt eat anymore..🤤

am
Review №16

Nice Hotel nice place To eat specialy flaver resturent.

Vi
Review №17

Great food and good ambience. Staff is courteous and helpful.Good experience.

Sh
Review №18

We really enjoyed our lunch experience with Sarovar Grand Hometel at their restaurant, Flavors. Mr Dsouza and Ms Sonia were both very friendly to make the arrangements, despite the current challenging times. 😍We had a scrumptuous meal beginning with their yummy starters such as Caesar Salad, Murgh Achari Tikka Masala, Murgh Malai Tikka, Maanchow, Hot & Sour soup, Assorted Brouchette. Our Main Course had the delicious Chilli Chicken gravy with Wok Noodles along with unforgettable desserts-gulab jamun, brownie and moong dal halwa! Mr Clemente took great care of us throughout our lunch.Thank you and Cheers! 🤩😍

de
Review №19

Everything was perfect. Room service was excellent. Soniya & Akshay were fabulous at their service from in room dining. Check in was smooth taken by a lady I dont remember the name. Air condition in room is not effective thus could not slept properly in the night time. Though I had requested engineering person to have a look but even he could not helped saying it can not be fixed as it is at its right temprature as per him. I dont know what was the issue but for me the room was not cool as a I wanted.

Ka
Review №20

Flavours restaurant. Best food Best service.

sh
Review №21

Its a good hotels in goregaon in hotel room service also best .

Ra
Review №22

Excellent food and cooperative staff with all proper hygiene maintained...

AR
Review №23

The A-la-carte lunch with Grilled Chicken and pan seared Fish was good. For the dessert we had ordered Baked Yogurt... Later on the waiter came and told it is not available. But the nice thing was, they served a Chocolate Truffle Cake with strawberry topping, which was yummy...

LA
Review №24

Finest Hotel for western suburbs of Mumbai. Nice

Ha
Review №25

The stay was very comfortable and they have very courteous staff Of all departments specially room service and restaurant guys are very helpful made sure we have a good experience with our stay at the hotel. mr nachiket mr amol and ms komal were very helpful during my stay.. Kudos to all of them highly recommend this hotel

Pr
Review №26

Great staff, they helped us with our wedding related queries.

Ma
Review №27

Good service maintain by hotel team.Over all my experience is very good.

ri
Review №28

Great Staff, was under construction 🏗️🚧

ra
Review №29

Prime location ,Neat and clean room. Vibes like 5 star and if you are street foodie then this place is for you. arround the hotel you can explore so many items of food with good taste .

HA
Review №30

Its good for lunch. Buffet.

Su
Review №31

Good Hotel for Meeting. Food is delicious.

Ta
Review №32

Nice, clean and hygienic hotel. It offers daily on demand cleaning of rooms and has a very supportive and courteous staff. Stayed here for a few days and the experience was brilliant. Right from the check in to our dining, everything was excellent.

Hi
Review №33

Bad food and the place is not hygienic - the room service guys were not wearing a mask and no glovesand highly charged but no proper service

Ra
Review №34

Clean rooms, good breakfast and professional staff.

si
Review №35

Nice rooms only there should be fans then it is nice

Sa
Review №36

Place is very nice but very limited options in Menu

se
Review №37

Great ambiance. Good food.

am
Review №38

Great hospitality. Banquet Manager Mr Kunjan Manjrekar is excellent in services n event management. His team members are also good for timely services n hospitality. Over all excellent experience.

Ut
Review №39

Amazing food and excellent hospitality service. The buffet had a huge plethora of choice and the dining space had pretty good ambience! A must visit

As
Review №40

Great place for a small get-together and has amazing food. Great room service. The rooms were clean and the protocol ls for Covid19 were taken care off

De
Review №41

Good place for small events . Well managed service.

Ve
Review №42

The place is located at malad. As of many peoples concern the covid precautions are very well taken. You can have birthday parties, celebration and many other occasional parties. Its organized like a buffet. Place has great ambience and serves you with perfect buffet to enjoy with your family and friends.

sh
Review №43

Awesome place coupled with excellent food and service, A must visit place.

sa
Review №44

Freindly staff amazing service

ma
Review №45

Stayed for just one night. Excellent hotel ..Very clean and well maintained. Breakfast was delicious...Great experience..

Aj
Review №46

It was the great experience all the staff members and Mr. Ravi mehta all were so helpful and down to earth person looking forward to visit again

Sa
Review №47

Its very good budget hotel for stay.

Ma
Review №48

Good place, cozy atmosphere comfortable for party dinner, service is ok, best part is its in heart of city on sv road

Pr
Review №49

Lovely dining experience at Flavours, Level 1. Pooja was very helpful and food was delicious. Attentive service, bang on recommendations. Will definitely visit again.

An
Review №50

The rooms were good, but the service was really pathetic. I had to call twice to get someone to the room to give my shirt for ironing and still no one came to pick it up. We had 4 rooms on the 5th floor out of which one room and the corridor was full of cigarettes smell. The smell in the room was so bad we had to get a different room. Plus they denied us any parking space for a single car.

Sh
Review №51

Amazing breakfast buffet with so many healthy options. Loved it 😅

Su
Review №52

Food was good. Interior furniture has to renovate. Parking is issue, vale parked my car in double parking on road.

Ur
Review №53

Nice place to have small get-togethers. Good food and easy to locate.

Jo
Review №54

Excellent place with good service from pooja and akshay. The food in the buffet was good and had variety. This place is reasonably priced and also has vallet parking

Of
Review №55

No Parking and Staff is really rude

SH
Review №56

Services & facilities all were excellent . Staff at the desk ...& Restaurant... Enjoyed my stay

Re
Review №57

Good ambiance #good food # they have got good party halls as per the requirements#

Sh
Review №58

It was awesome and luxurious hotel with great service 👍

Vi
Review №59

Fridge wasn’t working, ac not proper.

so
Review №60

Nice environment supportive staff good food and mr ravi mehta truly gem person always ready to help will surely visit again soon....

Ra
Review №61

Nice hotel to stay if get the deals under 4k rooms are small but clean and tidy ..i stayed in room 801 bathroom vent was not working but in all services were good housekeeping guy named gopal was always on his foot for cleaning...reception girls were very courteous

ar
Review №62

It was great stay staff is very good mr ravi mehta very helping in all requirements will visit soon again...

tu
Review №63

It was awesome , the sfaff is very good specially mr ravi mehta very helpful in all aspects will plan soon to visit again....

Be
Review №64

We had a very good time at the sarovar Grand Hometel, Mumbai.. the buffet was awesome and service was fantastic. Thanks to @parth, @Komal and the staff. The management and staff are very friendly.Do try the Pan De Pyar Mocktal prepared by the bartender Mr Parth himself.Looking forward to visiting the place again..

Sa
Review №65

Rooms are small and little bit pricy

Ha
Review №66

The stay was very comfortable and they have very courteous staff Of all departments specially room service and restaurant guys are very helpful made sure we have a good experience with our stay at the hotel. mr nachiket mr amol and ms komal were very helpful during my stay..Kudos to all of themhighly recommend this hotel

pr
Review №67

I had the opportunity to visit the hotel during my recent trip with my family.stayed in room 909 (junior suite room) for 5 days. Room was very neat and clean and very spacious. The fitness centre was well equipped too. But the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. All restaurant staff are highly appreciable like pooja, munish, sonia, mansi, simran, komal , jignesh ....Special thanks to chef charuhas and suchef pijush for made my daughters 2nd birthday so memorable and special with surprise cake and with loads of love and care. I really like the breakfast and enjoyed buffet as well. The food was tasty with ample varieties and chaat corner was awesome ... vallet parking staff are also very helpful. Thanks for making our visit to Florence that much better.

Ra
Review №68

Good Arrangements in this situation of Covid. Made our day remarkable

ni
Review №69

Good food friendly staff, mr ravi mehta very helpful in all needy things... Will refer to other friends and plan soon to visit again....

Pr
Review №70

I have booked this hotel through Agoda app. Later because of my personal reasons I did not checked in to this hotel. in-spite of that this hotel has charged complete charge of one day from my credit card. Later I asked them to provide the receipt of the money charged by them but they have not provided any receipt or tax invoice for the same. This is a highly unprofessional behavior. Moreover they are not receiving the call on the contact number provided by them.

Ay
Review №71

Very nice staff and services.

Ha
Review №72

Very good & polite staff. Good food and good service.

Ni
Review №73

Nice rooms at affordable prize

SA
Review №74

Best breakfast buffet and ambience is good

Ga
Review №75

Im traveling since 12th January, first i stayed at the Radisson Goregaon for three nights, then i had work in zaveri bazar so i booked The Sahil Hotel in mumbai central (which was a nightmare but i had no option closer to the market), finally i booked this hotel.Initially, i had some concern and to my surprise Emad the reception guy, Cajton and the GM took no time to respond and deliver highest level of service possible and i was amazed with the kind of room, and culinary experience that blew my mindI visit mumbai every quater for 6-7 days and hands down Im never going to go anywhere elseRadisson Goregaon guys took 15k for 3 nights before i entered my room the first day at the reception and when i checked in and ordered breakfast this guy stood on my head and asked me to pay right away for 1000rs breakfast that i ordered in room, so if your traveling from North India you dont expect that and when i raised my concern lady at the reception said it wont be repeated yours is not a Pre authorized payment room (heard this term for first time in my life) but next day same thing happened so i decided not to stay there on my way back from south mumbai and thats why i chosed this hotelSarovar Grand HometelReception guy Emad, Prem, Cajtan, & GM are gem of a person & treasure for the management, i expect this level of hospitality from any renowned hotelIf you are traveling from North India and look for comfort, youll regret not being here

Sh
Review №76

It is a great place especially when you are going in a group as a school trip. The food was finger licking good . The Fish was really really good.( I visited this hotel as a part of School Trip from Hyderabad in 2016). I know its a long 4 years . And it would be weird coz I posted it after 4 long tears. XD

Te
Review №77

Good service provide by mr. Ravi mehta

ma
Review №78

Awsome hotel housekeeping staff were helpful and kind keep it up guys

Vi
Review №79

3-star hotel with nice rooms and bathroom is tight space. Good location in malad. Easy rickshaw ride to get around. Close to vinette banquets were we attended a wedding. Flavours restaurant is wonderful for breakfast buffet with plenty of food and friendly staff. Front desk and security also friendly and helpful. Noise in hallway can be loud with guests all night. Strange sewer smell in hallway and smoke smell from guests

Ch
Review №80

Great food, nice interior n best help doctors in covid time. Good place to stay.

sh
Review №81

Best hospitality great staff and nice rooms......

De
Review №82

Id give negative ratings if it was possible.The worst banquet experience ever.Got the banquet 45 mins later than claimed. Got just one room for the bride and groom both, and the decor was not even close to what we had asked for. Also, absolutely horrible food. Id rather just get married at McDonalds and itll still be a better wedding than this. Special mentions who made this worse are Kunjan (Banquet manager) and Shabnam (decorator) theyre just absolute mishap on this planet. Theres absolutely no cooperation from their end.

Ma
Review №83

Rooms r good and staffs are well trained............Buffet is having good variety of foods.bar is expensive..rates are quite high.

sh
Review №84

The place is located in a Malad West and is a part of hotel called Grand Hometel which has really good interiors and great place to reside at. The restaurant is located on 1st floor of the hotel and has a good ambience but the atmosphere seemed a little dull at the place,What I tried in the Lunch Buffet?Soup - Cream of ChickenStarters - Malai Paneer Tikka, Fish in Hot Garlic Sauce and Chicken SkewerSalad - Rice Cake and Chatpati MachaliMain Course - Paneer Rara, Pasta in Mix Sauce, Steamed Rice, Dal Tadka, Murgh Do Pyaza and Chicken in Hunan SauceDessert - Orange Panna Cotta, Kiwi Cheese Cake, Strawberry Pastry, Blue Lagoon Mousse, Chocolate Short Cake, White Chocolate Pudding, Malai Barfi, Dudhi Halwa, Gulab Jamun and WafflesOverall:Taste - 4Ambience - 4Service - 4Value for money - 4.5

De
Review №85

Nice hotel restaurant

Ma
Review №86

Rooms r not so good, reception never listen to you 😪

Av
Review №87

This review is about the restaurant in Grand Homotel namely FlavoursThe staff were friendly and courteous however the food was not all that great.The starters were good but same couldnt be said about the food . The salads were not at all good and the desserts were tasteless inspite of having a huge spread. The restaurant also had live music which was a good initiative but the music was too loud to have a decent communication with other people sitting at the same table.The bar was limited and many drinks in their menu were not available.Ambiance 6/10Food 5/10Dessert 4/10Staff 7/10

Ra
Review №88

Good Ambience. Limited Tables. All social distancing measures in place. eMenu & ePayments accepted.

La
Review №89

Very congested.But management is good

Sb
Review №90

Excellent customer service..and loved the flavours ambient and staff.

Mo
Review №91

Its nice hotel at good location, have parking amd food also nice.

Sa
Review №92

Clean Hotel. But not worth of paying 5 k per night

Tu
Review №93

One of the best hotel

An
Review №94

Flavour the fine dining restaurant at Grand Hometel Hotel, Malad West Situated just behind Inorbit Mall on Link Road Malad is a quiet place that you feel Serene and relaxing. ❤🍷Mocktail:1) Blue Lagoon2) Virgin Mojito🥣 Soup :1) Chicken Clear Soup / Cream of Spinach soup🍡 vegetarian Starter :1) veg Spring Roll / Mini pizza / paneer methi tikki🍤 Non-vegetarian Starter :1) Cajun fried chicken wings / Chicken koliwada / apollo fried fish🥗 Vegetarian salad :fattoush salad / rice cake salad / egg plant with sumac / creamy cauliflower / Kimchi cabbage/ boondi raita🌮 Non - Vegetarian salad :Chicken salad / fried egg with pepper🍚 Vegetarian main course :Steam rice / dal methi / paneer lasooni / veg kadai / chansi aloo / baigan palak ki subji / asian veg in red basil garlic sauce / bean curd fried rice / Vegetable in tangy tomato sauce / pasta in makhani sauce🍖 Non-vegetarian Main coursefish in hunan sauce / chicken in duxelle sauce / Anda masala / chiken curry🍫 Desserts :Kiwi pannacota / fruit truffle / chocolate tart / black forest pastries / Butter sponge cake / strawberry cheese cake / chocolate pudding / dudhi halwa / pan poa / chum chum.Surely drop in at Grand Hometel and you wont be disappointed to say the least for a 3 Star Experience.

P
Review №95

Worst 3rd class hotel and serviceWorst experience with all aspects of serviceWe had booked 12 hotel rooms for wedding and banquet for receptionI am just putting down points of various aspects of experience we had.the detailed experience was further bad.I had read reviews before booking. I pointed them of bad reviews they convinced it won’t be repeated.But I m really warning everyone to take these reviews seriously before deciding on this hotel.As your wedding or function leaves a life time impression on people.Room service experienceNo staff to take luggage so much waiting to call the staff that we took ourselvesRoom a/c not working at allCalling the staff to repair Ac. Some rooms phone also not workingDental kits part of room package not given to guest and they were chargedWorst experience with the suite room air condition not working leading suffocation they did refund money for suite Room but it’s my family who suffered and faced bad nameBanquetCounting of plates they said 200 plates kept when counted 138 were therefood was not served properlyStarters were not rotating frequently unless we tell them to get it.Some dishes which got over was not replenished quickly it took hours to do one thing.We cut the ring ceremony cake which was not distributed to the guest after reminding them constantlyAir conditioning was soo low that guest were sweating in the month of MayI had pointed them this review before we booked hall. But they convinced a/c would be fineAfter cribbingThen they got coolersThat means they are aware that there whole air conditioning in hotel is not workingDecoration guy was another big issueWe had phera come receptionDuring pheras we asked high seating when entered it was low floor seating. Old parents couldn’t sitCar decoration when the groom was ready to board the car it was not decorated till evening 5. Since morning it was toldFurther worst after pheras they just cleared the floor and put sofa. They forgot to even put carpet on the stage. Which was covered with plastic tapes. We had to call the decorator to put carpet. In front of all guest this is going on.Many chairs bows were not putFor everything we had to tell them. Even after instructions which were given much before discussed and followed up constantly before the eventDj guy was another dumAfter giving sequence of events and songs for each partHe is not seeing what is happeningWe had to Remind now play this song or that. No idea of songsOverall it’s just a superficial look of hotel internal service standards very bad

Dh
Review №96

Visited pre covid period and service was awesome rooms were properly maintained and breakfast was super awesome

Ra
Review №97

Decent staff, good services overall a great experience.

Ro
Review №98

Rooms were comfortable but the towels need to be more cleaner and it requires some amenities inside the room. such as tooth paste and toiletry. A few more English channels on their cable box would be great and the food was good. a good location If you have work in that area.

Th
Review №99

Sarovar Grand Hometel, is a beautiful place. You can celebrate your special days here like wedding, birthday party, conference meeting, and many more function with your family, Friends, love, Officemates etc.. The service of this place is awesome. Best part of this place is the location. Best place, best venue, best facility.

ta
Review №100

Good place to stayNice serviceStaff is helpful.Food is very good.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Behind Inorbit Mall, Mind Space, Malad West, Mumbai, Maharashtra 400064, India
  • Site:http://www.sarovarhotels.com/grand-hometel-mumbai/
  • Phone:+91 90046 64990
Categories
  • Hotel
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