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Arooj Home Health Care
2014-2015, Spaces, Inspire Hub. Adani Western Heights, JP Rd, Andheri West, Mumbai, Maharashtra 400053, India
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KP
Review №1

This is for the attention of the owner. You have replied to lots of negative reviews saying We apologize for the inconvenience and we will surely look in to your review. You may want to mention what have you looked into and whats been improvised to deal with the complains. Please note that the apologies dont help perticularly when services have been paid for.so dont apologise IMPROVISE instead.

Dr
Review №2

Availing services of baby care attendant for the last 2.8 yrs. Staff is trained, empathetic, clean, hygienic and most importantly she is regularly supervised and monitored by the supervisor. Im informed about her leaves in advance so that I can plan my work schedule accordingly. She is a good caretaker for my child and also manages her timely eating, play time. Im very happy with the services.

Va
Review №3

Thank you so much to the Arooj Home healthcare. They provided quick service with efficient staff and supplied medical equipment with reasonable rates. More importantly polite, staff, timely service. I would definitely suggest to my friends and relatives for their home care services.

ja
Review №4

My father had a brain stroke and choice of home care was between arooj and one of their competitors. The initial assessment itself was done In detail at the hospital and the care was started the very next stay. The staff is very well experienced and we don’t have to worry about the right care. They were very helpful is arranging a last minute help which was cancelled by other agencies too. They also have a weekly review of the nursing staff to keep them in check. Overall, it has Been a great experience so far.

Sa
Review №5

Extremely delighted with the experience! Speed and quality of response as well as staff, nursing +medical coordinator +office, were very helpful, professional and competent. Our family truly appreciated the nursing staff, both day and night nurses. Special mention of Surshree for her handling of all our requirements!

ne
Review №6

They have provided us with the great service. They are very attentive and ideal for last minute requirements.They focus on patients injury and post services care, rather than money. Ill recommend to anyone, particularly those who need to care for the elderly.

Ra
Review №7

I have avail the service of Post Operative Physiotherapy at home from Arooj. I must say that they have a professional physiotherapist and they provide the quality service. Ill surely recommend their services to my friends and family.

Mr
Review №8

An excellent service provider, that caters to the all the age group. The staff is well trained for palliative care.

Ji
Review №9

Thank you Arooj home care🙏🙏. The dedication of Brother Swapnil Gaikwad was outstanding. The weekly supervision by Ms. Karuna was also great. Would really recommend it to others. 👍👍

Ra
Review №10

Ready to listen and resolve. Technically competent people. Excellent! Keep it up!

Mr
Review №11

Excellent service, with back up staff should a duty nurse need an off. We had contracted them for 24 hr nursing to take care of my sister-in-law once she was moved out of ICU to a pvt room at Kokilaben Hospital, Andheri, Bombay.

Sl
Review №12

To all the Doctors & Nursing staff at Arooj Home Health Care Mumbai.We would like to express our sincere thanks to each and every member of staff for caring for My Dad Gunvantrai Bhayani and for all the wonderful care, compassion and dignity you all showed and gave to him.Thank you all for the care and support you showed to us also. We really appreciated it.The Best name for home care which we can recommend will be Arooj. Good Luck Always.You are all a wonderful team.Ammit Gunvantrai Bhayani.

Pr
Review №13

Thanks to the staff of Arooj for taking care of my father during his final days. We dont know how we could have managed without your help.Thanks to Karuna, Brother Reji, Brother Brajendra and Dinesh for their tireless dedication. Your efforts ensured that my fathers final journey was comfortable.

Ma
Review №14

They have good physiotherapist. My mom doing well after her knee replacement.. MANISHA PATEL

Sa
Review №15

Best home care team, giving total hospital care at the comfort of patients own home. Strongly recommended as services are trustworthy.

Ma
Review №16

We had taken 24*7 nursing services and the nurses were very supportive. I would like to suggest to you all Arooj home health care for nursing services.

Kr
Review №17

I have taken ICU care at home services from Arooj, I could go to the work without any hesitation, The hospitality provided to me was really satisfying.

H
Review №18

This is a fake website claiming to have foreign doctors and fake testimonials. No one picks the calls and goes on voice mail that does not gather any messages. I called for my parents and I have emailed them which bounced back. The entire site is fake. Beware.

Da
Review №19

Thanks to the staff who helped us take care of my grandfather at the time he was suffering from cancer .

vi
Review №20

Taking physio therapy for my wifes total knee replacement surgery from Arooj healthcare .Very happy with the service and competence of physiotherapist.

la
Review №21

The senior nurses are skilled and compassionate in their care, they also keep my mother engaged mentally.

Pe
Review №22

The service by Arooj Healthcare was Excellent!Surshree on the reception was very helpful in listening to my query and finding me a suitable nurse in a very short time. She was very helpful in responding to my various queries.Rinku our nurse was brilliant as well. She had prior experience of working at the hospital and I felt at peace leaving my mother with her overnight. She was also prompt on time every evening.Overall an excellent experience! Thanks to the Arooj Healthcare team!

51
Review №23

We had taken ICU at home from Arooj and the equipment were very well maintained and hygienic

Ki
Review №24

I worked with them in January for my father who was an Alzheimers patient. The quality of attendants and level of training is very mediocre and Lailesh understood that my father required special handling. He ensured that the customer service rendered to me was prompt, by honouring his commitments and adhering to time lines. I found that he was the only one within Arooj who knew what client handling skills meant and with patience he sorted out my multiple challenges. Lailesh is an asset to Arooj as his strengths are communication, honesty and time management. Its unfortunate that I couldnt continue to engage with Arooj further, but I will definitely recommend your organisation as long as Lailesh continues to be a part of it.

De
Review №25

Tries many nursing services but arooj was the best. the nurses are not only excellent professionally but also hard working honest and with very caring heart. brother reji basavraj and karuna mam very very caring towards my father and made his last journey through cancer very comfortable . thank you

VE
Review №26

Excellent heath care service affordable rate

Ra
Review №27

WORKING OF AROOJ, THE SO CALLED SPECIALIST OF POST MEDICAL CAREI learnt of Arooj from leaflets spread all over the counters in Dhirubai Kokliaben Hospital, Four Bunglows, Andheri West.Considering the repute of the hospital by REPEATED experience of about 5 years, I delegated business to Arooj.At the onset, I must admit that I am not at all satisfied with the services provided by Arooj.Their call center would not wait for a day for me to be able to meet their demand of advance payment before start of service. Being helpless, I somehow managed to meet their demand.I was sent message for the day care attendant and the physiotherapist that would be joining the duties. On the very first day I get a call at 7.35 am saying that they have substituted day care attendant only for the day, who would be reporting for duty at 10 am instead of 8 am. I had to pick up the attendant from the nearest metro station in order to save time for the patient at home.I also get a call that the physiotherapist would be reporting in the evening instead of agreed timing in the morning, only for the first day and would be resuming the morning timing from the next day.The day after start of service, I am visited by their supervisor, Ms Snehal and I feel vow! Here is the agency that cares. She spoke high about her achievements and the founder doctor couple of Aoorj. I feel elated and proud having come in contact with an institute of such a magnitude. She said they tune up replacement attendant when the regular one takes off. I have experienced 3 replacements and each time I have had to tune them up for the medication for the patient. She said she would be visiting for her supervisory work every week. Today it is almost end of third week. She has not turned up! My elation has turned sour. She is supposed to supervise attendants employed by her bosses while she is negligent herself.I get a message from them that day attendant would be replaced for a particular day. Having spoken to the attendant at home, she says she has not applied for leave. How could I get such a message?I had initially ordered day attendant for 15 days. Four days before expiry, I ordered for continuing for another 15 days. They keep me in waiting on hooks and anxiety for 3 days, even after repeated reminders, until the noon or evening of 4th day.Today the day attendant has taken leave. Replacement reports on duty at 10 am saying she came to know our address only at 7.50 am. It would take an hour from her residence to reach our house but she has travelled all around Dadar to our house at Andheri, taking double time.Their website has put a few testimonials, showing all accolades for themselves but do not dare to permit comments from their day to day customers.They pop up to say “We are online to assist you” but there is no response to our chats.I once entered my anxious requirement in “Contact Us” page of their web site to no response till today.It has been a disgusting experience with Arooj which has reflected in the hospital letting them scatter their leaflets all around the counters at the hospital.One may wonder with all this disgust, why am I continuing to give them business. The only reason is that I have paid them fully in advance.God save us in our life from hospitalisation.

Sh
Review №28

My mother suffers from advance stage of dementia, my father was the caregiver till last year, till we took services from Arooj. We are extremely happy with their services.

Pa
Review №29

I availed services from Arooj home health care for My grandmother. We are very satisfied with their services.

Us
Review №30

They charge a lot and keep changing nurses inspire of my repeatedly telling them not to.we are very happy with our day nurse but the others are not trained and not worth what they charge.i dont sleep well at night because I keep checking on my husband while most of the time the nurses are having a good sleep on my sofa.i will be shifting to another service.very good at asking for payment but dont deliver what is expected at what they charge.

Am
Review №31

The best home healthcare organisation in Mumbai, managed by experienced and renowned doctors and medical practitioners.

So
Review №32

I am a nurse .job is available

An
Review №33

They are obscenely expensive and charge you some surreal prices. This space desperately needs a regulation especially on the prices that these agencies charge. Its harakiri.

Am
Review №34

Sinply the best home healthcare service provider in Mumbai!

St
Review №35

Best health care centre.. Completes all their promises with best services

Va
Review №36

Best experience . health care professionals

Mu
Review №37

Arooj health care services this great

Ra
Review №38

This people will convince you to take there service but after that they do not obey there promises regarding there service. Admin is worst.....

pu
Review №39

Unprofessional. Unreliable. Find someone else.

Ri
Review №40

Attitude of the staff is not good

MR
Review №41

Very good

Ai
Review №42

Hi,Main Deepak Kanojia Arooj Healthcare ka Service bohat acha hai aur specially thanks to sister Neetu Saket inhone hamare ghar visit bhi kiya mere daddy ka health check karne

Information
3 Photos
42 Comments
4.3 Rating
  • Address:2014-2015, Spaces, Inspire Hub. Adani Western Heights, JP Rd, Andheri West, Mumbai, Maharashtra 400053, India
  • Site:http://www.arooj.in/
  • Phone:+91 90290 79999
Categories
  • Home health care service
  • Diagnostic center
  • Health consultant
  • Medical equipment supplier
  • Medical examiner
  • Nursing agency
  • Physical therapist
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
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