Thank you for your great Service Richard!You were very prompt and versatile.My Online shopping experience has become wonderful just because of your services.Store has many varieties of toys.My
I am in love with this store. Variety of toys for new born and older kids. The quality and of toys is very good.
Okay it is fun... Kids go mad here... They have tons of options for toys... Crowd is super here... Sales person were also very good and super friendly... Only complain is its very costly... If they reduce the rates then all you store will shut down... There is no competition for quality and options...
Great experience. Sharmada from their staff helped me extensively and made sure that I got exactly what I needed. Safety measures for covid are being fully followed.
Good collection of toys for kids of all age group.PROS AND CONS-Prices are bit expensive.-Store follows Covid 19 protocol.-Staffs are friendly
Excellent service. Ensured I received what I needed despite stores being closed. Patiently assisted me in making my purchase decision
The toys have actually become dirty cuz of the lockdown. But what do kids care
This is the perfect store to buy toys and games for your kids because they have the highest quality goods and the most up-to-date toys. The staff is very friendly and supportive. The great thing about this place is that it has try-ons for all of the pricey toys so you can learn about the characteristics, benefits, and drawbacks of the product, as well as its overall consistency.
Love it ❤❤❤ nice place. I always visit.
Hamleys the finest toy shop in the world is the brand from UK which was founded by hamleys william.. so this is the toy shop where you will get all toys for all ages starting from 0 months to adults and senior citizens...the best part about being the finest toy shop in the world is there great customer service...here all the people are treated with a welcome greet and one will also here their jingles bragging (not really )about their toys which is of good quality and safe for the young ones .... Many products here are BPA free which is good for health of children as those chemicals can lead to cancer and other disease...well the ambiance is good and clean all the time ... All the staffs are friendly and full of live...from teether to night time lullaby toys to stories boookk to action figures such as superman Batman Spider-Man etc all the toys are available and yaa how can we forget the very amazing section girls section here in girls section you will find all the barbies their outfits etc and even big dolll houses are also available for that crazy child...you will always find the offers going on the toys...
Love shopping here for our little one. The staff is really nice and helpful. Nice selection of expensive toys! Wish we had such stores when we were young and not just marbles :p
Heavenly timepass for little ones
Best place to buy toys for your toddlers. You get multiple options ranging from soft toys to racing cars. Board games , dolls , educational games, high budget toys.
I love the experience the moment you enter we saw very exclusive toys the staff was showcasing at the entrance. All age groups toys are there fun activities and educational toys are available i have bought piano car drone ball from there . They do nice gift packing there are many options to choose from
Good place, this is the place you come to when you have everything in life settled in and you want to spend some of the sweet disposable income. Good toys tho
Thank you Nilam for all the help! We had a great experience with Nilam since she helped us to choose a perfect toy for our 1 year old niece! We were surprised about the knowledge she had about what the kid would love and that’s how we ended up buying a perfect present! Would absolutely recommend to reach out to her as and when you visit the store for recommendations!
Its been years since Ive visited a toy shop. Ive been an adult for a bit, and my little brother stopped being little, too, a while back. This isnt a review, thus, about how many toys Hamleys has, or which toys are the coolest today. Its more a little note on why, you, even if you dont have kids should stop over at this shop!In many ways Id forgotten what toys are in trend, and what a bright happy (and somewhat creepy) place a toy shop can be.Nilam, (skate shoes, swishy bob, cheerful voice and excited eyes) reminded me.My partner and I were looking for toys for a friends nephews. Buying something suitable for a 5-yr-old and a 2-yr-old is tough! Should we get dolls? If dolls: the big ones with scary plastic eyes or the plastic woman, Barbie? If buying something useful should we get a lego set? Or a musical mat which can be used to make songs? Do kids like something useful? Is this toy imposing gender stereotypes? Is this toy going to give this little one body issues? Yeah, clearly. I think a lot! :POur decision was simplified by the very helpful Nilam who took us through various options, patiently answering our questions and laughing alongside us. Someone whos worked here for three years, she wasnt just a salesperson, but also excellent company—her enthusiasm for toys visible as she spoke to us. Efficient, calm, and an excellent storyteller she was a delight to shop alongside!In the end, after MUCH debate (my partner is a lawyer, so you can imagine), we settled on a Frozen scooty, an alligator and a hedgehog puppet. What we also got for free was some fun stories about kids and parents from Nilam and a surprisingly memorable experience at this toy shop, Hamleys.My favourite thing about kids is how lightly they take themselves. Something about Nilam and Hamleys helped us, too, to take ourselves a little less seriously, and connect with our inner kid in a much needed mall-break. :)
Had a wonderful experience with Hamleys and got my kids a cool sipper bottle and avenger trolly bag....staff Richard was so helpful throughout the process , answerign my queries, gicing suggestions and we received our package so smoothly despite covid times..so thank you for the great experience!!
Sana is a sales guide with super patience. Almost 1 hr on the floor with us without a bit of agony.Good job! Keep it up.We bought a wonderful toy too.
Great Staff.. Warm and Welcoming to all.. Loved the Candy shop in Hamleys on the 1st floor too.. Keep it up guys
Best place for buying toys. One of the staff member named Pranay was very well-spoken and he helped me with all my queries so that it became easier for me to select perfect toys for my daughter.
Best and largest toy store in India... They have toys for everyone irrespective of age..Quality is good.. safe for kids..
Good quality toys at international departures with friendly service. I really liked the customer service even when I purchased a toy for my friends son the staffs were customer friendly.
One stop for kids toys... Bit expensive but good quality toys...
I would like to compliment one of your employees Mr Richard for the excellent service he provided me over last week and the beginning of this week . I have always been pleased with the service I receive from your people . However Mr Richards professionalism and ability to get to the bottom of the situation quickly exceeded my expectations .Such a commitment to Great Customer Service is to be commended.You have definitely gained a customer who will refer to all her friends Hamleys online orders .
Large store! Amazing collection!Staff wasnt that quick to attend so a little difficult to find what your looking for in the huge store.. .. But other than that best place for stoys to buy!
Great place for kids. They have all the best toys for both girls and boys. Go to their 1st floor and check out the collection. They have good quality products. The staff is very cooperative and friendly. Take your kids here and you can spend couple of hours easily. Kids get pretty involved. Its a great place if your kids get cranky while you shop in the mall.
LOOKING FOR EXCLUSIVE TOYS?Excellent out let for kids toys requirements.Wide range of toys for tiny tots,at reasonable price.
Amazing place to buy toys and interesting do at home activities for kids. Good selection of games
I didnt visit the store but staff is too good. They are super hero. Made so much comfortable during lockdown and i could able to buy toys for my new born baby. Thank you santosh, Richer and Sana. May Allah bless you for bringing smile on my childs face.
Good place to buy gifts
I have came in one of your branch looking for Barbie Dollhouse.Your staff taken care of my order and your manager mr.Abhishek has helped me a lot for buying the product. My child loved a lot. Thank You so much for making my child happy....Thanks to all of you for making my child’s day special.
Amazing toy store for kids in kurla mall. Variety toys available. Staff is helpful. Must visit. Hamleys has always provided quality stuff, so dont worry if your child tends to break it, it wont. All branded and quality stuff available but EXPENSIVE , Very Expensive. One star deducted because of price, very expensive.
Wonderful items but the same u can get it from VT on 50% lesser price
Awesome service provided by Ur Kurla staff... One of the best outlet I have ever visited in Hamlets... Loved to see the energetic staff and joufull... Thanks a lot ...
Good place. Two storey. Large sections to choose from. Also, a small candy cart in the store at second level.
I purchased 3 sets of toys for different age groups, Sharmada was very knowledgeable and extremely helpful. Thank you Hamleys!!! Youll have an amazing team!!!!
Nice environment... Staff are very helpful of your store.... Nice place to visit ur kurla branch.... One of your staff gautam has helped me a lot in purchasing the product... Kudos to you... Thanks a lot. .... Always happy to be there.
This is the only place where adults can become complete kids.... love love love... do. visit this heavenly place
One of the best Hamleys Ive been to. Wide range. Something for every child (infant to toddlers to kids, perhaps even adults).
There is no option for zero stars, so I gave 1 star. I am a regular customer of hamleys. My child is 2 and half years old and since he is born, we always visit hamleys for toys. Sometime we buy things, sometimes we dont, but my child likes going there. This time when we went there, we were rudely told that the balls that were kept in display, that were clearly dirty and used, were not to be touched and played with, so basically display pieces are not for trial. This is not the case in US though, we were allowed to play there, with anything and everything.Idk what to say. My child and I felt bad and off course we left, I dont think well visit again, let alone buy anything.
My babies favourite, they enjoy at hamelys alot. Cute things to explore.
The price of the toys are too high when compared to other alternate options available in the market. The staffs are very polite and assist customers based on their requirements. No cons apart from price.
Great collection of toys! Warning ⚠️ dont get your children along
Best store to buy different types of toys for kids. Good variety.
Nice experience specially Mohsin bhai well explained about toys
Different toys for different childrens of different ages of course the quality is good but it should be in your budget
I purchased a Dino Bubble toy from Hamleys website. I emailed them 4 hours after receiving delivery that the toy isnt working. They assured that they would take it back, I also raised a return request on the website. Over email I was told I could get it exchanged at their Kurla store but their Kurla store has been and is shut due to the covid situation, and isnt going to open for a while. (Their staff didnt even confirm if the store was open before telling me to have it exchanged there).Anyways once I informed them over email, they said they have arranged pick-up and it would be picked up within 48 hours, didnt happen. I emailed them again asking for an update, they apologized and said it would be picked up within 48 hours. Again didnt happen, this exact cycle has been going on for the past 12 days, (No jokes, 6 times I have been told it would be picked up in 48 hours and nothing happens, they apologize each time and say the exact same thing!. Its ridiculous.)Be very careful when buying from Hamleys, returns are a nightmare and their customer support is sub-standard.
Its really nice beautiful and worthy place to explore world of toys and games for kids
Great selection of toys. Brings back your childhood. Helpful attendants as well. Helps that its in the middle of market City.Prices are expensive, if you bargain Hunt, Im pretty sure you can get the same products cheaper. But the ability to see and feel the products before buying is great
N number of choices of toys available. Your kid goes mad and wont let you out soon.
Best service and Employees are very friendly and good in nature and polite in nature. Especially Employ named ASAD ⭐⭐⭐⭐⭐
Can get Good quality toys...
Their batteries were drained of all the demo toys! Maybe because of less staff, but other than that! Its a high priced but worthy toy store
Ambience and all is the small part here, more importantly its a kid store its always jolly and joyfully being here, even teenagers can have visits and find quite interesting things here. And the staff here is very helpful and cheerful tbh, they sing songs and jingles to attract kids which. Is so efficient of them.
A kids dream fantasy land.Wish we had stores like these back in our growing years.Some of the scale vehicle models make you drool.
Unable to find wished products
Nice place to visit
Nothing can beat the joy my child has when she is at Hamleys. The store is super fun and so is the staff. They dont push you into buying nor do they hover around you. Yes, things could have been priced better especially when all that they have is available online at a discounted price. But the store is intself a fantastic place. Still a long way to go till they match up to the experience you have when at the Hamleys store at the Oxford Street in London though
I have returned a toy coz 1 part was missingIt has been picked but hvnt heard about the money refund as yet
Great place for kids..Of all age groups.
Kids heaven. Loads of toys for a wide age group. Slightly on the expensive side. But a great place to buy gifts for kids and a place to buy toys for young at heart
Amazing but they r quite bad at giving discounts lol
Its very small as compared to parel one. Not that exciting
I wish you bring back the huge hot wheels wall you had before
For kids of very age
Really good stores for kids and also there are many gifting materials.
Good for kids...all experience at one place
Loved the toys ans wide varieties of soft toys ❤️😍
It seems like a place where people hangout more then a proper store. A lot of the soft toys seem to feel over handled. The staff seems to be indifferent. On the up side its a fairly large(relatively) inventory.
Three pieces of new toys picked right off the shelf were all defective. So be careful when buying anything from here. Please get the toy fully checked and operated before payin. Also I found that most toys are over priced and importer from china. Hence you can find the same thing online and half the price. Even the staff lacked training. For example, when they issued the replacement toy , they forgot to take the magnetic token off, so again I had to stop at the gate because of the beeping sound. Best avoid
Very good stuff and pretty amazing place for kids and also adults. I myself passed a lot of time roaming all over. It’s reminds my childhood playing with all the toys around. Grabbing something and roaming all the way playing a hide and seek game. You definitely gonna enjoy it.
The way the sales men attend us was very nice they were very polite to us and the deal very nicely there were many things to get entertain
World finest toy shop with all kind of toys
Too expensive
Loved it
Best place for infant and kids toys.You only know about collections once you visit here. Freedom to kids for playing here. Try new toys etc. Only pinch when the kid demands to take them home.😅
An array of toys that can cater to children of all ages. Even adults will fall in love with the stuffed toys and impressive Marvel merchandise.