HomeLane care is very responsive. We had some issues with our kitchen shutters and side panel, upon raising issue ticket, they arrived promptly on next working day for the replacements. Mr. Rahul Nair and his technicians( Mr. Ashok Vishwakarma & Mohit Vishwakarma) were very cooperative and finished the work as promised. We are satisfied with their work
The biggest blunder we did in 2020 was to avail the services of Homelane. What they promised pre sales and what we got post sales had no correlation. The coordination amongst themselves is questionable too. Please do not go for what you see in the Showroom at Goregaon. The quality of the product specially the name of Armadio wardrobe is nothing but expensive Aristo Shutters which are useless. From the day they were installed and until today, we have nothing but problems. The shutters are very poorly designed. The quality has been very inferior. The shutters have already been returned and repaired more than 20+ times and still we have issues in them. There have been times when the entire shutter would almost fall off due to the bottom tracks coming off suddenly. The measurements were taken almost 10 times by separate teams of Homelane and Aristo both, however there were several mistakes and lack of coordination amongst their teams. I am in the process of preparing a detailed report which I shall be posting soon and on various sites and also on you tube for the benefit of the future customers so that they dont feel cheated. It has been over a year since we had booked however the project is still open as we are now having billing and refund challenges. So be prepared for a headache is you avail their services. Attaching some of the sample images. Shall be posting Videos on YouTube and more pictures for detailed review on various platforms.
The service was really good and I can see my house in 3D
Homelane is very Responsive. We had some issues with our electrician part and was facing some issues with installation work too But Mr. Paresh Bhavsar handled it very well.He were very co operative and finished the work as Promised. We are satisfied with their work .....
Ashok Vishwakarma and Rahul nair and team of homelane care have attended the service on time
Rahul nair was the incharge,the service was rather delayed from HL care.Ashok Vishwakarma,Chandrabhan Yadav did a good job though.
Resolution time considering current situation was good. Mr Abdul and Mr. Dilip from care team having good knowledge and help proactively with resolution part.Thanks and hope the same support in future.
Its just been 1 year - doors are squeaking on all wardrobes, granite in kitchen is moving, gaps in wooden flooring, wallpaper is coming out slightly and so on.While the delivery is very professional, quality of work is very poor for the price.
Good quality modular furniture at reasonable price, varied design options, seamless experience in terms of customized furniture equipment arriving at doorstep within short timeline. Very professional workmen who install the furniture within few days. Definitely recommended for anybody planning to install modular furniture. Special thanks to Paresh bhai, Deep, and Elizabeth to ensure we had a great experience.
Very professional service and knowledge of resolving the issue. Especially Mr. Abdul and Javed of Care Services who within no time addressed and resolved the issue. Thank you very much..keep up the good work
I had got the interiors done 3 years ago from HomeLane and needed some repair work to be done. The HomeLane Care team was superfast in their response. They sent someone the very next day and resolved the issue in a very professional manner. They also proactively enquired about any other issue and fixed other minor problems as well. Great support by Rahul Nair, Dileep, and Mohit
Service and installation done properly and on time. Dilip vishvakarma and rahul nair from home lane care cordinated well with me and rendored satisfactory service.I recommend HL.
Immediately responded to the complaint. Good service. Attended by Rahul Nair and Dileep Vishwakarma at Homelane Care
Excellent service even after 3 years of installation. HL replaced all the faulty shutters and hinges. Special thanks to Abdul Ji and Carpenter Dilip with their prompt work.
Service done by ashok Vishwakarma and rahul nair was good
Homelane after sales service (Abdul and Dilip) was timely and accurate. Satisfied with the service.
Thank you for ur service Rahul nair n dilip Vishwakarma n homelane care team
We got reference for homelane through a friend and after availing their free 3D design demo service we decided to go ahead with them. We are very happy with teams proactive approach. They delivered quality product despite issues arising due to pandemic. Team was very supportive and went beyond their way to provide service. Special shout out to PM Paresh Bhavsar an designer Shweta and Hozefa for their efforts in this project. Thanks Homelane
Mr. Rahul & Mr. Javed from Homelane Care has attend my complaint today. I m very satisfied of their work.
Team did a great job with designing my 3BHK. We wanted minimalist theme and the designer got it right. Best part was execution - great finishing and seamless completion. Project managers Nitin and Mehul were very professional. Highly recommended.Quick tip - don’t compare % discount from other local competitors. Look at absolute project value. HomeLane is the best priced. Brand presence and reach adds to the trust.
Apart from the experience centre the overall service and delivery is very poor.. there is no commitment to timelines... quality of work is very very shabby... we paid nearly 15 lacs for kitchen without appliances, wardrobe in bedroom, painting, electrical and floor tile installation work. We also did balcony extension work in kitchen bedroom and living room.. It not worth the quality though...Delivery team and nearly no quality checks get done. You will have to personally check and correct their work on a daily basis...It’s taken us 100s of phone calls to multiple people to make them come again and again to finish the job. Poor investment from our end and we just brought into the sales pitch and the sweet talks.For mgmt- I’ve reached out to you guys multiple times. And you can look me very easily with my full name.
Good experience with the product and services. Care service team responds quickly.
Rahul, Javed and homeland care have done a good job.
Care Service: Abdul and Yashpal came here to do servicing of the wardrobe we had bought from Homelane 3 years ago. They were very professional and were good at their job. I am quite satisfied with the experience.
We have done kitchen work from Homelane, the care service is excellent and prompt. Appreciate support by Mr. Abdul and Ashok during there visits. Its hassle free.
Prompt service. Satisfactory resolution of issues.
Thank you Homelane for timely completion of our work with expected quality. Not only that, Saurabh went out of the duty and helped customizing our kitchen despite beyond scope of work. His one of team member Brijesh who worked relentlessly and finished everything on time. It was good experience with home lane and team. Also for the discount offered by sales team.
Dilip & Abdul Member of Care service resolved the issues. Good work done by them.
Homelane Care ServiceExecutive: Rahul NairThe under sink cabinet had got damaged due to water seepage from the sink. The care executive Rahul visited the site and promptly agreed to replace the whole cabinet.The new material procurement took a couple of weeks but as soon as it was received Rahul was very prompt to arrange the installation.Homelane managed to fix the seepage issue as well and replaced the cabinet under their warranty.Thank you!The response was prompt and the technician was very professional. Issue resolved with quick turn around.
There is no follow through of a commitment from their end, or even a response on being asked, even during their sales cycle.
Mum-Y-300206190Homelane not at all value for money in terms of service. Zero professionalism. Surprisingly designer never visited to site location. Also the team formed for our dream home project, they did work remotely from one point hence they were always blank and absent mind whats actually going on site. Also the work carried out on project through local unprofessional vendor, who were unable to execute as per plan. On many occasions we have to interpret and intervene in the job carried out. Not at all happy customer, and cant recommend HOMELANE anyone in future.
Good job by Rahul and Home Lane Care team
The screenshot will show you how these people are treating there customersRest of the team dont answer your call or dont reply or tell you to wait saying will get back to youI am facing a problem from month of April and still I m not able to get in touch with these guysso think before u choose
I found Homelane through an online link and after a background check against various other competitors, I zeroed-in on them. Right from planning to design to production to final installation, Team Homelane has done a fabulous job. I got 2 bedrooms and modular kitchen done.Things to Love:1. Quality of materials used2. Optimal space usage3. Customer relationsDrawbacks:Any product defect (if identified) takes about 10-14 days for replacement as its shipped out fresh from their Bangalore facility.Special shout out to PM Paresh Bhavsar and Designer Payal Kasab for their efforts in this project.Thanks Homelane
Ashok Vishwakarma and Abdul Hamid thank you for attending and resolving issue quickly
Bad experience...it was too bad experience. Wasted my time. Set up meeting thrice and cancelled. They will everytime say that our designer will come and share details but nothing happens. They dont even inform that they are cancelling the meeting. The rating 4.2 looks fake to me. Refer to the whats up discussion. It was me always following up...
The experience centre or showroom is wonderfully designed and I liked the way they take you through the same. Give a good explanation on the designs and also the team here is courteous and polite to answer all your questions.
Good after sale service by Mr. Ashok Viswakarma and Abdul Hamid.
Thank you Homelane for an excellent execution from start to finish with every minute detailing taken care of, in making my Dream home come True.A special thanks to Mr. Paresh Bhavsar, PM assigned to us in completing the site work with 100% dedication. He truly knows a clients pulse on customer satisfaction with his excellent coordination with the different vendors.Thank you once again Homelane!
Design by Benazir was very good. Saurabh executed well. Deep and rest were excellent in the team work
Care team has resolved issues. Thanks to Abdul and dilip for prompt services.
Services attended on time with perfection.Polite staff and his manger. Personal attention given. Thanks
It better to hire a local vendors, instead of Hiring a big Fat Liars, who has no value of Professionalism. They charge you more than the double n give u 3rd grade quality service. You hv to drag your to call, follow up for every petty issues, they Take all payments in advance n u hv to run Behind them.My flat renovation work is still gng on, for installation which they hv committed its taking too long time n yet not completed.No one is replying, no one is picking call.I really regert Hiring Homelane.
Both Ashok and Abdul have been courteous and prompt in solving the issue.
Good care service and visit by service provider abdul and ashok was quite responsible in provinding the service really did grear job
CARE SERVICEVery good and timely service. Resolved all minor issues amicably. Would definitely recommend
Service Done by Ashok vishwarma and Abdul Hamid
Just started working there. Friendly crowd and easy working atmosphere..
Excellent service by Mr. Abdul and Mr. Ashok during their service visit.
They were professional and best
Service visit nicely done by Javed and Abdul
Homelame service team is proactive and resolves the customers issues
Need to be more prompt on service...call centre was of no use and unresponsive,finally after tweeting got response from Goregaon branch head and things were moved.Support staffs were cordial and helpful. Understood the issues and have promised to revert
We booked them to do our full home interiors. A good experience till now. Better value for money than Livspace or Other vendors.Collaboration with Urban ladder and other parties ensures a wide range of catalog.Its not a complete one stop solution for all your interior needs. Inexperienced carpenters and electrician. You will have to invest your personal time to get the desired output.
Replacement of faulty door done by Mr Abdul and Javed satisfactorily
Very professional approach. Customised solutions as per requirement according to budget. Transperancy in dealing. Very supportive staff. All designers , logistic staff, execution staff , project manager are very professional towards work. Overall very good experience.I will definitely recommend l.
Our experience with HomeLane was very fulfilling and fantastic . The team works very closely and patiently to understand all your needs and requirement with their expertise you will get nothing short than your expectations. Very happy and satisfied with our designer Monica and Project Manager Nitin who made us our kitchen just how we dreamt of.
The team responded quickly. They suggested really good and practical designs for our needs. Deliverables delivered very quickly. Material arrived without any damages. Assembly team worked really well. Furniture is really fine and smooth. Ill surely recommend Homelane. Overall experience was amazing
Saurabh Sawant has got a very good sense of responsibility and finished our work within the given timeline. We are working people so he handled the entire installation work amicably in coordination with Ms. Sayali, his team mate.The outcome of the job is excellent and we are very much satisfied to get associated with HomeLane, Goregaon Mumbai! 🙂
My Google Review # 000153.This is one of a kind interior-experience-centre in the city, with the likes of Design Cafe, Home Town, Neelkamal etc.The USP is the set of professional staff that is there to assist you with your queries. They are architects/ interior designers/ engineers and so on.The location is just opposite Oberoi Mall, as a landmark. However, it is better if you Google it up and drive very slowly on the Western Express Highway, as it is located on the corner of one of the roads. Once located - Chintamani Avenue - you can park your car there, informing the guards.A typical visit to this place takes about 3-4 hours, if you are planning on giving some concrete shape to your ideas. The mock-ups done for kitchen and other rooms are really an eye-opener. The key thing to look out for is the type of fittings and the varieties to suit your budget.Date of Experience : Nov 2019.
I would definitely recommend Homelane if you are going for your DREAM home interior. I did comparison before going with Homelane and noted that they delivered what was discussed and agreed. They are professional, punctual and always maintain the quality. It’s value for money. They are always available to provide response to your query/clarification. I would personally like to thank Installation manager - Nitin who was extremely professional and cordial during the execution of my project at Malad. Thank you team and wish you all the best!
Nice collection
We had a good experience with the Homelane teamMr Joyal Rodrigues the Regional Sales Head was very courteous and made us feel comfortable during our frequent visits to the design centre at Goregaon East. Interaction with Mr Rodrigues was one of the deciding factor to go with Home lane.Ms. Richa Sharma our allotted designer was also co-operative and patient during the whole designing session.Mr Saurabh Sawant responsible for the installation at site was very efficient, courteous and responsive to all our technical queries and got the job done to our satisfaction.Over all a great job done by the team.
Hii friends. Very happy with the interiors work done by homelane.. Entire team members very co operative. I would like all to visit homelane before going for other interiors, very reasonable compared to others. They finished the work as per their schedule. Special thanks to Kewal and Mehul for their valuable suggestions on the project. Will recommend all my friends and relatives for the same. Once again thanks to whole team of Homelane.
Even though there were initial hiccups, their manager Mr. Girish convinced us to go along with Homelane and we have no regrets at all. I was very impressed with their professionalism and quick responses to any small issues that we faced during and after installation. Mr. Nitin Soni, must say is a very efficient person and was always eager to assist and satisfy all our queries during the installation. The after sales service Id say is excellent too.Would highly recommend them
It was a good experience and they have made it nicely. Customer gets good understanding of the different types of furnitures and fixtures. In wardrobes they have limited options. Only thing that they dont have end to end solution.
Nice and professional people delivering as per committments.
I will recommend Homelane to customer who wish to have quality product for the money they invest.
People are very friendly and nice. We had a very nice experience with the team. Always took care of us when we went to the showroom. I definitely recommend Homelane to friends. Thanks team Homelane for wonderful job. Keep it up.
Homelane service team gives best service
I am impressed by the product which Homelane has installed at my residence. A good team execution. I must say that the customer should also prepare well and should know what the eventual product he/she desires.Being from a similar industry I did give Homelane team a good run for the contract value but they delivered as per expectation.The team is well connected and knows their subject well.A feedback to Homelane team to make the BOQ customer friendly such that each line item can be discussed well.I will recommend Homelane to customer who wish to have quality product for the money they invest.A job well done by Girish at sales, Mehjabeen and Salonee at planning, Altamash in production and dispatch and Nitin Soni for customer satisfaction during execution.Not to miss out the support provided by Bhavin Mehta and Srikanth Iyer at the management level.Thank you and job well done.RegardsJeson Tharakan
Like the concepts, not happy with the finishing and costing for the projects
Professional and got response in a day. And next day care representative came and fix it.
Excellent products.. Nd lots of options available... Advance ideas for great home
Best and value for money. Material provided is best as compared to local worker
Team did an excellent job in design and fixing kitchen cabinets. Very prompt & professional in their services.
Good service mentioning Abdul
Very Good experience..Value for Money.Thanks Homelane.
Really highly professional approach and quality of work..execution part is very timely..
Indeed Good ! As of now 5 star , lets see how the services are ...
On time service care. On time and quick support.
Excellent staff, very positive showroom...almost makes you wish it were your home
One of the most and advance home design and decor no 1
Great designers, transparency, nice products.
Nice place
Project completed on time with no fuss
Address is wrong... No homelane here
Nice interiors..commendable advise
Very nice team to work with, very helpful.
Good And Professional team
Good
Service request
Pick uij
Pathetic Delivery
Fantastic service!
Good
Good Products.