Not at all professional. They provided me replacement; however, they need to be trained in terms of basic etiquette while dealing with customer. Their entire staff goes for a lunch at a same time and they ask customer to come back after 30 mins. They dnt even bother to offer a seat to the customer to wait and they themselves occupy the seat to have a group lunch. Post lunch they dnt even bother to clean the chairs that got dirty cos of them having lunch. A customer came in front of ne and sat on the chair that was wet with water and unfortunately his pant got wet. I suggested them to instead of having lunch altogether, they must keep atleast 1 staff available at the counter to serve customers; however, they replied this our lunch time and we eat together. Also lots of comments oaased amongst themselves regarding me. The authority must look into it.

Worst service center I have ever been toWorst people to talk toworst place, dirty looks like never cleaned.Worst customer service ever.Ladies working there are arrogant and disrespectful to their customers. they are uneducated, no knowledge about their work. No professionalism.DONT GO

There are two ladies they dont have the guts to talk very bad service please change your staff

Overall an amazing experience.Went for RMA of gaming mouse and got an instant replacement within 15 mins.People at desk were friendly and process was smooth.

Logitech appointed two female representative just to reject warranty claims.I purchased a mouse from a shop nearby this service centre with a proper bill. My mouse stopped working after 6 months so went to this service centre for claiming warranty as it was having 3 years warranty. Acoording to those representatives that dealer sold me a mouse after stocking it for more than 3 years. So they rejected my warranty claim and told me to claim warranty at dealers end.I mailed Logitech about this issue and got a case number for same. Also they told me to use the case number as reference to exchange the product.Then I visited same service centre and told one of the representative that I have contacted Logitech and they gave me a case number for exchange of same. This time that lady took my mouse for exchange without looking at my mail or case number which she could have done before also, but as I said earlier they get paid for rejecting warranty claims.They will never give you a proper information on calls also so beware before purchasing Logitech product.Same replacement mouse stopped working after a year and I had to rush same service centre. Now its like wasting more than what you paid.Also this time after giving product for replacement I received a message stating that my replacement product is ready but when visited the service centre it was delivered to them.I would request Logitech to offer on-site service so that customers can trust Logitech.

The staff was extremely courteous helped with replacement quickly

Very very bery bad office ... office staff behaviour is very bad

I was gone for logitech g102 replacement because it double click problem was and they said there is no stock of logitech g102 so they tell when the stock will come then come.so i am disappointed by them.

Service is very good

Worst staff dont know how to talk with customerPlz change your staff or manage them properly

My logitech mouse M170 MODEL stopped working after 6 months so i went to replace it. There were two lady representatives who were extremely rude and used offensive language. It seems that they are trained to turn away the customers using flimsy reasons. Very very poor experience.

While covid 19 related precautions were being taken, the service time and waiting was very long. Steps ought to be taken to reduce the same, which could be by creating a process for online warranty registration and claims and provide for a drop off facility. One counter being for this and the other for regular offline warranty claims.

Fast service

Worst service center ever visited. Tow ladies at reception dont even have talking sense.

Very co-operating staff.timely information about availability.good service.

Pathetic Staff

Awesome