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Lenovo Exclusive Store - Absolute IT Store
#2, Gr. Floor, Rizvi Park CHSL, Swamy Vivekananda Rd, Santacruz West, Mumbai, Maharashtra 400054, India
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Review №1

Good staff. Will try to bring a good price. Some problems in card payment but resolved nicely. Few issues but friendly and supportive staff.

Pr
Review №2

I purchased the laptop with good price comparison to the other stores.. Good service provider.. Go for it.

At
Review №3

I bought Lenovo ThinkPad laptop from Santacruz West shop. Chirag was very helpful.

ke
Review №4

Lovely experience and very helpfull Staff Mr. Saim Zulfikar Thank you

Ab
Review №5

Very helpful and co-operative staff. Great deals, much better than buying online.

Ma
Review №6

Really friendly staff. Laptops purchased from here were good buy.

Pi
Review №7

Very happy to associates with store, absolutely quick response and people are very helpful , i personally recommended to buy genuine product from this store.

an
Review №8

I bought a Lenovo yoga 7i and the staff Chirag and Zulfikar were very helpful and supportive. Staff helps you to find correct specifications for your need in your budget. They go extra mile to fulfill your need.Thanks..

Am
Review №9

Hi..I needed a laptop for wfh and visited lenovo store. The staff was very useful and quickly guided me the laptops and told about various specifications..I choose the lenovo ThinkPad and was explained the features along with setup..I am satisfied with the purchase as ThinkPad is a corporate laptop ..thanks to Mr.Chirag store manager for giving me a good deal. 👍 recommend go with a specifications and requirements in mind so that you can get a good deal .

De
Review №10

Very good service. Staff very informative and co-operatve. Excellent professionalism.

An
Review №11

Thanks to Zulfiqar and Chirag for smooth and wonderful process for buying LENOVO YOGA 7i.They were always on call support to for any information regarding Laptop.It was great experience. Great Job .Thanks again

ay
Review №12

Very good service by zulfikar and chirag . They have a great knowledge about the products and helped my source and buy the right laptop for my needs. Highly recommended

Tr
Review №13

Very very helpful, i was down on my AC adapter and i called the store, they immediatley helped and said they had the right charger in stock . Instore experience was great quick and efficient.Thank you veyr muc for the timely help!

mu
Review №14

Chirag and Zulfikar were very helpful on making the right selection for us. Offered a very good deal as well. Amazing experience. Thank you.

Si
Review №15

Instant service without any delay. Loved the experience. Very helpful

A-
Review №16

Buy lenovo legion 5pro easy way and store person mr.chirag very helpful to this product.Highly recommanded..

va
Review №17

Great experience and good staffGot a good discountThank you lenovo santacruz

Aa
Review №18

Very good experience here . With effortable prize. Services are very good. ☺ ☺

ra
Review №19

Very nice service. Mr Chirag is excellent very helpful and very dedicated.

Tu
Review №20

It’s great store very polite staff and specially Zulfiqar sales person was very knowledgeable to explain it the procedure of Lenovo warranty and device details , also very important Shahbaz Ayub Pathan from R city Lenovo outlet was very much help and co-operative in arrange the laptop before the given time also commitment to service provided to me appreciate his communication skills and availability convert lead into SaleThanks Lenovo for support

Ka
Review №21

Mr. Zulfikar, Mr. Chirag and Mr. Nagendra thank you for guiding me in selecting the laptop as per my requirements. Keep it up.

Av
Review №22

Excellent and prompt service received. Service with a smile and polite attitude from all the staff.

Ni
Review №23

Great staff!Makes you understand the products properly

Am
Review №24

Amazing experience overall, all the people were very helpful, especially Zulfikar and Chirag sir.

SA
Review №25

Today I purchased Lenovo IdeaPad s340 in offerprice , its best price for us we are happy to deal with this store ,sales person Sohail Shaikh and manish explain me about this model very well ,store is also neat and clean .

ka
Review №26

Good Sales service by salim and Zulfikar

Ra
Review №27

My experience with this store was good. I had booked the laptop which I got in two days.Staffs are polite and helped me with installation of all essential softwares.

Ak
Review №28

Highly recommended! Great service, incredibly welcoming staff. Very helpful and friendly atmosphere. Most importantly, they know what they’re talking about, and will offer exactly what you require. Thank you Lenovo for a good experience while purchasing my new laptop!

bh
Review №29

The staff in the shop were very polite particularly Mr Zulfikar...His knowledge about the product is very good..My experience with this shop was really good.

De
Review №30

Service was excellent. Zulfiqar and Chirag was extraordinary in their service.

Ab
Review №31

Mr.zulfikaar, imran, roshan and ganesh all were very helpful. They were very cooperative and calm and answered all my queries n doubts. Overall it was the best experience. Go for it. 👍

ka
Review №32

Excellent services, very helpful and cooperative staff. Thanks to all.Zulfiqaar, Salman And Imran for their good talks.On 05/07/2021, I wanted to buy a15.6 laptop, but as it was not available at theshop they convinced me to buy a 14.6 laptop which after coming home I realised that as I am a senior citizen it is difficult for me to operate as I am already having 15.6 laptop but lying faulty at present. I requested them to install MSOFFICE software, which Mr. Zulfiqar did, but. after coming home when i wanted to type a letter i came to know that it is not MSOFFICE and cannot be used for typing. So friends thats it.

Ga
Review №33

The people at this store are not trustworthy, I went to repair my laptop which I purchased on Jan 2020, the engineer checked the laptop thoroughly and said it is just the issue with the cable which will cost you Rs. 3500... I asked several time if there is any other issue with regards to display or anything and they said no and said its a common issue. They asked to come after 3 days that was monday... They replaced the old cable with new however the issue was still not resolved and said ab display change karna padega n it will cost rs. 9000.This is a complete fraud.. when the engineer checked the laptop that time there was no issue... I belive they have done something to the laptop screen now... I bought it for 50,000rs last year only.I paid 1000rs in advance as well. I did not receive the 1000rs back and they sent us back with the laptop and removed the new cable.This is pure fraud just to loot the customers as the laptop is out of warranty. The lenovo customer service also did not helped and asked to pay the amount if I wanted to repair the laptop.I would recomment please do not go at this store and do not buy lenovo laptops... These people are frauds and misleading.

pa
Review №34

Good Service and Response !!Roshan Zulfikar and Imran helped us buy a good laptop with required specifications.

Dh
Review №35

Very good service and very competent rates.

vi
Review №36

Great service by Zulfiqar and Chirag

As
Review №37

Good experience with this store. Have good option in various range of laptops and desktops. Staff over here Manish, Chetan and Mandar is very helpful. Thank you Lenovo!!

Pi
Review №38

Good store people very helpful and explained it very well great keep it up

Ma
Review №39

Nicely serviced by Mr. Zulfikar, Mr. Salman and Mr. Imran

Sa
Review №40

Roshan Mandal, Zulfikar & ImranExcellent service, understand customer needs.

#n
Review №41

Good customer service by Chirag & Zulfikar....

Ak
Review №42

The store is okay. The person managing to store tries to help you in best way possible. Not many items on display. But thats because of lack of products that Lenovo has to offer and due to no fault of the store. The owner has a good sense of what he is doing and can help you with which product you should buy.

sa
Review №43

Good service.... keep it up

aq
Review №44

Great sales and service provided by Saleem and zulfiqar

kr
Review №45

Excellent and reliable service. Sales team of Imran and Zulfikar made it easy, explained the options and provided good service even during lockdown.

Ka
Review №46

Fantstic service. I faced major issues with another lenovo dealer but Zulfikar at Absolute IT Santacruz did an excellent job in procuring everything in 1 day. Their service should serve as a benchmark. Really happy with them. Excellent staff. My faith in lenovo was restored.

Pr
Review №47

The staff is extremely courteous and I am quite satisfied with the service they provided. It’s definitely value for money and the work was not delayed as well. I got laptop repaired within 2 working days!

An
Review №48

Good service from Mr Zulfiqar and Mr Imran . .laptop was delivered in one day . Helped me in setting up the laptopThanks

mu
Review №49

The personal people are help full and nice in nature

Ni
Review №50

Excellent service by chirag shah team

ch
Review №51

Good help in buying laptop by chirag shah

Ak
Review №52

Had a very good experience here. Staff was very helpful.

A
Review №53

Had a smooth purchase experience with this store. Manish helped me with the purchase recommendation remotely and delivered the product few days earlier than promised. Highly recommend this place. The All-In-One desktop is flawless.

Ci
Review №54

Horrible. Their service is not just bad but worse due to their demotivating interaction. They refused to assist when we complained of laptop issues just few month into the time of purchase. Said all old staff have left due to lockdown Nd we need to connect with lenovo team direct via call centre. They wont help. Even refused to assist with details or some offer of help as the laptop was a recent and expensive purchase and we are worst affected due to the lack of customer service by them. Still awaiting service after directly reaching out to lenovo s service partner Karvy.

Ha
Review №55

Chiraj thank you so much for prompt service

Ve
Review №56

Wonderful experience. I purchased ThinkPad E14 Gen 2. I was offered a great deal which fit into my budget. Great place indeed.

Ma
Review №57

Good service by the store n good work

Pr
Review №58

We got a good deal on new laptop

Om
Review №59

Amazing experience. Thank you.

Ab
Review №60

Very poor service i bought lenovo vostro V15 laptop from here after using laptop i got know that the battery is decreasing rapidly after informing this issue at santacruz store they check online but still the issue was not resolved and instead of resolving issue these guys are arguing and defending themselves that we are helpless seriously never buy laptop from this atore they sell all third class quality laptpop

ka
Review №61

Had a great experience purchasing a laptop over here. Got to know every details on laptop with good deal. Sales person Manish and Chetan helped me with set up laptop. 😊Wonderful support

Br
Review №62

Good cooperation from the persons attending there.Have good options and able to cater to the needs

Ar
Review №63

Very helpful staff and the store offers great offers and deals!

Sw
Review №64

Wonderful support. Awesome experience. Highly recommended.

na
Review №65

The store is very good I got a good deal for my laptop.. The store person is also very cooperative.. Overall nice shopping experience

Te
Review №66

They have done a great job

Si
Review №67

Good place to buy laptops. Had a nice experience an details about laptop. Thank you Lenovo.

St
Review №68

As per my need I was served with the right product. However, Very few models shown online are available in the store. The reasoning was due to covid and supply chain being hit. Also, The Laptop I was given had store information already on it. The Charging port looks to be already a bit worn out and the laptop has been used by the company for other work.However, I was given with a good deal of 3 years warranty and a Laptop bag free. Good Offers by Manish who knows the system and procedures well. Helpful staff with good communication

Sa
Review №69

Came to buy a headphone got a good price. Good place to buy laptops an accesories. thank you.

Sh
Review №70

Good experiance Laptop, Service, all good

Ru
Review №71

Amazing experienceHelping staffGood service

Hi
Review №72

Efficient sales staff and store to purchase a laptop... Wasnt really looking forward to purchase it but the way Manish solved my Queries and doubts regarding the laptop I was looking for and finally Im having the best lenovo laptop as per my needs... thanks to the team for such an supportive effort...

De
Review №73

Had an issue with my charger. These guys help me out and even though they didnt have the charger in stock. They arranged it for me in few hours.. thanks alot!!!!Quick service! Very responsive staff!!

Pr
Review №74

Recently purchased a laptop from the store, must say service was excellent and was fast as well, the model which I purchased wasnt available in the store but Chetan and Manish promised me will make available tomorrow itself and they kept their word, was a very good experience purchasing from the store.....

Pr
Review №75

Good service by the store well done

Sn
Review №76

Great deals and very supportive staff!

Re
Review №77

Idial for best laptop

To
Review №78

Imran and siddique very good knowlege and very good guys.

Ta
Review №79

Had a good experience at this store. There are various types of new laptops and AIO available here. An staff over here is very helpfull an supportive. Thank you Lenovo store😊😊

Sa
Review №80

Good store. Had a great experience buying even in Covid environment. Excellent Staff Manish is a good salesman He made me clinch the deal. Chetan was very helpful in configuring the softwares and Handing over the laptop

HA
Review №81

I brought a laptop from here !Salesman was very good and knowledgeableHe understood my requirements and suggested me laptop with all the configuration that I needed and also SSD drive he installed within a day at very reasonable rate 😃There was an issue with cashback, but he handled it very smoothly and assured meOverall experience was very smooth and Thanks Manish and Chetan for your assistance 👍👍

Ra
Review №82

I am very happy to purchasing the lenovo laptop service in shop and two person in lenovo shop one is Mr. Chetan and second is Manish very helpful persons. I am happy to service and purchasing laptop in lenovo shops .

Ak
Review №83

Had nice experience and also cleard our douts which we had asked thank you CHETAN And MANISH

So
Review №84

Today i purchased legion 5i laptop from this store , all staff are well experience they give me the best disccount for this product ,store manager manish, sales person tarique and chetan they explained me well .store is also clean and hygiene .

Pa
Review №85

Excellent service by the salesman at the store. Would definitely recommend

Te
Review №86

Good service and guidance on products

So
Review №87

Purchased a Lenovo laptop from here. Product knowledge is good and the pricing is also good

ma
Review №88

Wonderful experience. Your staff Manish and Chetan were very helpful.They spent good time to load the laptop. Thank You.

Fa
Review №89

Good staff.Nd good

ak
Review №90

Good team work. I got my laptop on time with hardware changes. Thanks to Lenovo

su
Review №91

Wonderful experience. Your staff Mahesh and Chetan were very helpful.They spent good time to load the laptop. Thank You.

Sa
Review №92

Very helpful and supportive Zulfikar & Imran

Sh
Review №93

Excellent service specially zulfikar 👍

Vi
Review №94

Quick help in purchase and best deal. Appreciate all the help from Manish / Chetan and other executives.

pr
Review №95

Location is good and staff are so helpful.

Ju
Review №96

Nice experience Excellent service

yu
Review №97

Nice talking nice explained

Sh
Review №98

Supportive staff and responds to all the queries with a happy smile, has full range of laptops and accessories.The store manager Manish is very helpful and supportive and provides all kind of support from buying the perfect product as per your needs and providing perfect after sales service which one needsOne stop solution for all kind of needsProvides with the best price as compared to all other exlusive stores

Aj
Review №99

The team has good experience, answered all our questions and supported during finalizing a laptop.Thanks Team...

as
Review №100

Very Friendly. Good service.

Information
93 Photos
100 Comments
4.9 Rating
  • Address:#2, Gr. Floor, Rizvi Park CHSL, Swamy Vivekananda Rd, Santacruz West, Mumbai, Maharashtra 400054, India
  • Site:https://buyalenovo.com/store/absolute-it-solutions-lenovo-laptop-showroom-computer-store-desktop-shop-in-santacruz-west-mumbai-maharashtra-64000
  • Phone:+91 22 4945 1310
Categories
  • Computer consultant
  • Computer accessories store
  • Computer store
  • Computer rental agency
  • Computer repair service
  • Computer service
  • Computer wholesaler
  • Used computer store
Working hours
  • Monday:10:30AM–9PM
  • Tuesday:10:30AM–9PM
  • Wednesday:10:30AM–9PM
  • Thursday:10:30AM–9PM
  • Friday:10:30AM–9PM
  • Saturday:10:30AM–9PM
  • Sunday:10:30AM–9PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Google Pay:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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