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iLounge® - Apple Repair Centre™ iPhone | iPad | Macbook | Apple Service Center Powai | Andheri | Jogeshwari
Lake Primrose Wing A, Shop No. 20, Lake Homes Complex, Panch Sristhi Complex Rd, MHADA Colony 20, Powai, Mumbai, Maharashtra 400076, India
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Sa
Review №1

Very good service centerThey repaired my phone the same dayGood work keep it up

ki
Review №2

Its worst guyzBecause it been only 20 days of purchasing iPhone 11 and in that I m facing the heating issue from the day 1 and when I went to the service center they did not provide me any good satisfied services I was just being given a solution that they had format my iPhone thought iTunes thats all and they where like use it for some days .It was such a worst experience I told them its not possible for me to again and again visit the Apple service center I have work from home I had specially took a leave so that I can go to the service center . But they are like if you face any issue you have to visit here.I mean its pathetic the person is saying its probably and their reply is so worst like I did talk with it engineer only and I dont understand are they even sitting there to help or to just do time passWorst experience I regret buying iPhone 11I regret giving my iPhone 7Never thought I would face such issue with appleMy trust is completely gone through apple.Case ID: 101348763424

Ra
Review №3

Superb experience!! Quick service, sincere and trustworthy!!

Ja
Review №4

I went to repair my iwatch series 5 they never mentioned if it wont be waterproof again n once the repair was done the guy said this aint gonna be waterproof and no guarantee no warranty nthng its really bad place to go

Tu
Review №5

Im really happy with the service and the reasonable charges.

Su
Review №6

I give 5 Star to ILounge for their quick and professional service. They not only resolved the problem with my phone within seconds (without any charge) but also guided me to do the basic resolution on DIY basis. Really very good people. God bless and keep growing

Th
Review №7

All types of apple products reparing can be done here in genuine price.

Tr
Review №8

THIS PLACE SHOULD BE BANNED. REASON BELOW :-I have got my MacBook for repairing( at Ilounge powai location looking at the great reviews from others. I was facing the issue of dim light for which they said (Aditya) can repair it very confidently initially but after 3 days of investigation they told me everything is not repairable and I will have to pay for my diagnosis charges RS 890 .Please find the attached pic of the Ilounge job sheet for which they have failed to deliver.Also attaching the diagnose report from Ilounge service center and all I could figure out they dont have skilled technician and they are only good for software related issues .

ma
Review №9

Dont believe on their screen replacement with lifetime warranty clause. They will make excuse by saying n numbers of things and deny screen replacement even though it’s genuine manufacturing problem. Note they charge you 50% of original screen value but gives duplicate screens only. Screen with visible spots on it. Not recommended this store

Ro
Review №10

Quick and amazing repairs, apple level quality!

Am
Review №11

Fantastic experience! I thought I was going to buy a new iPhone, but the guys at iLounge checked the port and got my old phone charging at no cost!Very friendly staff, who care for you!

Ch
Review №12

No knowledge of iPhone... Ill reiterate. You would not know the name since i asked a query about data transfer from my old iphone to another phone, and youve directed me to a any local mobile store!! You didnt ask.for my name, details, anything. And then you respond that you will block my email. Go.ahead and do what you want. Ive reported my bad experience so others think.twice before visiting and wasting their time. Such uncourteous behaviour

JB
Review №13

Yup would recommend this place. Had to replace the whole lcd screen on my ipad as the older lcd screen was stuffed and was not displaying colors properly. And that too with a genuine replacement part not the cheaper Chinese ones. Happy customer here and do recommend them for your apple devices.

Ch
Review №14

Great service, knowledgeable and friendly staff. Got an excellent service for screen replacement. I highly recommend ilounge for servicing any apple product.

Ta
Review №15

Good service. Helpful staff. Rapid turnaround Would recommend you try here before anyone else.

ch
Review №16

Had a charging issue with my iph 7. Called up this guy, said it might be coz of dust come over n I’ll do it. Went there it hardly took a minute to remove all the dirt from the charging port and that too free of cost. Really appreciate the service. Thanks.

Ha
Review №17

Great Service. Great Pricing.and superb turnaround times. The staff knows what they are doing and the parts are genuinely sourced. I was very happy with their work on my products, and they work like a charm. Totally worth making ilounge as my apple repair go to store.

Su
Review №18

Great Service. Went for a phone charging problem and contrary to popular modus operandi, the gentleman quickly fixed it by cleaning the dirt from the socket and showed me how to do it myself if it ever happens again. Truly professional!!! Kudos

Ni
Review №19

Quick and reliable service! They are quick to diagnose the problem and fix it. Have got two of my apple devices repaired from them and am extremely satisfied with their service.

Ra
Review №20

Go-to place for any apple product repair! Got prompt service and clear advice. Expertise in Apple products ensured I was worry-free. Would recommend iLounge over other generic mobile stores or repair centers for Apple products.

Pa
Review №21

Repair of iphone screen only glass broken , screen working - price was 8800. No other option . Looks expensive but they do that in 45 min. I did not get it done since better to get a new phone than paying 9000 for a 2 yr old phone

An
Review №22

My iPhone stopped charging and dreading the nightmare of having to change phones on a working day, I rushed to the ilounge in Powai. Wasim was very helpful, immediately cleaning out my phone charging port as well as the speaker unit. The phone immediately started charging. When I asked for how much I should pay, he politely refused payment saying they don’t charge for such a small thing. I felt indebted to him for getting me out of a soup and I insisted on paying, even suggesting that I give my phone for servicing. He contacted the owner Mr. Sarju who said that if there’s no issue with the phone, he wouldn’t recommend servicing.What can I say! Glad to meet such helpful and honest people especially when you’re stuck... you have a customer for life! My first review ever and I’m glad it’s over such a positive experience! Thank you.

Ra
Review №23

. Got my screen repaired .but within 15 days the screen is cracked again and this time it didnt even fall down .with the help of the owner of I lounge it got replaced again .very helpful person .great after repair service thank you

Sa
Review №24

Got my iPhone 7 display changed in 30 mins with 1 year warranty. Great quality. Great service. Very happy!

Ha
Review №25

I got my iPhone 7 screen repaired from them. They didn’t charge me a bomb like other repair centers and even provided a warranty for the same. Very much satisfied with the services and highly recommended for Apple users.

Pa
Review №26

We visited this place for the quick check up of our dead iPhone. Person at the desk was very helpful and got the phone checked very quickly..! Phone was repaired within an hour..!! They also keep accessories for all Apple products..!!

Ra
Review №27

Great service and very co operative staff. Rates are very responsible.

Va
Review №28

Impeccable service and a very honest team. Spoke to Aditya over the phone and explained my need for a hard drive upgrade for my Macbook. He quoted a very reasonable price and didn’t go over the quoted price in spite of some additional work being required. Highly recommend.

Kh
Review №29

They are my go-to team for the smallest glitch to the biggest repair issues. Efficient services and pocket friendly pricing. Highly recommended for all Apple products.

Ge
Review №30

I was very impressed with the service. Very quick and efficient. Knowledgeable and efficient staff. Special mention to Aditya the store Manager.

Mu
Review №31

The staff at iLounge answered all my questions patiently and explained why the phone wasnt working. The staff there have a great attitude with amazing customer service. The guy’s name is Aditya, you should ask for him when you go there.

Ga
Review №32

Went to different stores didnt got hep, luckily met Aditya store manager has been extremely helpful ,went above and beyond to help me , I am lucky to have met him , as Sunday maximum stores are closed .MANY THANKS FOR EXCEPTIONAL SUPPORT AND SERVICE ...I WOULD RECOMMEND THIS PLACE OVER OTHERS ANY DAY..:)

Ha
Review №33

Had an awesome service from Ilounge..they provided pickup service of my phone and do thorough work on mobile repair. They are the best in IPhone and other premium smart phone repair service

sn
Review №34

Just repaired my 6s today. I was told my authorised centres that will take 5 days and it will be around 13k for a broken display. but to my surprise ilounge did this in half an hour and charger just 7.5 k.... really impressed. keep it up....

Te
Review №35

Probably the best Apple repair center in Mumbai. Extremely polite staff and expert technicians. They fixed my Macbook Air in no time and charged much less than expected. Highly recommend for all Apple device repairs.

Di
Review №36

Quick and reliable service, I had a situation where iPhone got dropped and had issue with screen, iLougne team helped pretty quick and i got iphone back working in 15mins. Cheers guys

vi
Review №37

Awesome Service !My phones charging jack was not connecting and I visited the iLounge Prabhadevi where Mr. Rahul checked and said that some thing seems to have stuck inside and he simple removed that piece of something which resolved in the issue in less than 2 minutes.When I asked him what I need to pay he said there was nothing he had to fix so No Charges!He could have easily spend some time checking few things and asked to pay with service charge but they did not !!ilounge is a Genuine place to visit before trying any other service center.

Yo
Review №38

Excellent service & friendly staff. Got my MacBook repaired from them at half the cost quoted by authorized service centres. Must visit for any apple device related issues.

An
Review №39

A very honest and knowledgeable Apple repair center. They literally brought my laptop back to life when the maple center had said that it was going to cost me 69k to fix . Ilounge repaired it for me and helped me transfer certain important documents for only Rs 2250.Integrity is everything and Ilounge owner Sarju really knows so much about repairs and is so kind and helpful .If I could I would give them ten stars

Ad
Review №40

Okay! Normally I don’t ever review. Like ever! But ilounge offered exceptional service. #Impressed

Ne
Review №41

My iPhone fell and I thought I had damaged the display screen since it went completely blank! I called iLounge for help and they assured of the service and within 30 mins. Upon examining, their Service Engineer realised display screen was absolutely fine and was just disconnected and hence there’s no need to buy/change it!I had sent my phone with an office boy n wasn’t present myself. They could’ve easily got me into buying the screen for money n i wouldn’t have known!Instead, they serviced my phone n charged me NOTHING!In today’s times where we see dupings in the name of customer service, they indeed practise honesty n high standards of service transparency! Great experience, keep it up!

Vi
Review №42

My phone screen cracked on a Friday night and I had it fixed by the next day. Thanks to iLounge. Their customer service is brilliant and quick. They had me worry free. I would recommend iLounge to everyone and will come back to them for every apple problem I face.

Sp
Review №43

Fake screen replacementNormal person cannot distinguish bw a fake iphone screen and one which was a part of a real one and is put into yourseasily.When I came here for repair, they charged me 9k for 6s screen (turned out to be fake) saying this was original. Later when the screen stopped working, about 9 months later, it was past their warranty, i had spent 6k on another display (from galleria), where the new guy showed me the difference between the original and fake ones. I am still using 6s and display works awesome.My advice, just don’t come here.

Ks
Review №44

My MacBook was heating up and would black out. The applications too wouldn’t start up. I went to iLounge to get my laptop repaired, the staff there is very polite and helpful. I had a very good experience with Kushal.

Sh
Review №45

My iPhone display had gone off. I sought help from Aditya at iLounge. He was very helpful. He had my phone’s display fixed within one hour with lifetime warranty at half the price of authorised centers.

Ra
Review №46

Visited Powai centre all the way from Vasai. It was visit vasool. Excellent person, best craftsman,cosy ambience.—Dr.Bijur.

Va
Review №47

My Macbook would crash at regular intervals, the wifi connectivity was a problem as well. I had my laptop checked at iLounge and the problem was solved within a day. Their service is very quick and good. Would definitely recommend them.

La
Review №48

Sound advice, prompt service and a helpful pick n drop facility makes ilounge my preferred apple service store. Keep it up!

Ze
Review №49

Honest. Promt. Courteous. Professional.Enough said!

ma
Review №50

The guy there is very nice quickly fixed my MacBook problem

Ji
Review №51

Great service, excellent staff. We got our 2 Mac-Book Pro repaired and upgraded, 1 iPhone5s and 1 iPhone6s repaired. Would highly recommend this place for all Apple products related repair.

Da
Review №52

Best service centre i have gone to till date .My phone screen just came off and i was scared that i ll have to keep my phone for a few days at i lounge but they solved the problem very quickly . I got it repaired in 5 minutes. I am very happy with the kind of service provided !

kh
Review №53

My small kid broke my iPhone 6 display. These guys fixed it in 20 mins and gave me lifetime warranty on the part! Will prefer them over authorised any day for future repairs.

pr
Review №54

I got my phone repaired twice with them and they have given great service and pocket friendly rates with timely delivery.

Go
Review №55

Totally totally recommend these guys !Over the past year and a half, iLounge has become the place I go to for absolutely any thing related to any of my Apple products . These guys are genuine, friendly and extremely effiecient. Their services resonably priced and the pick up and drop service they provide just makes everything even more convinient 👍🏻

De
Review №56

Very helpful guys, its now twice they have fixed issues with my phone, although trivial, free of cost. Happy to have them close to my house.

Da
Review №57

My Macbook used to crash irregularly. I was looking for a repair center online and found iLounge. The technicians there were quick enough to diagnose the problem and resolve it. The staff also is very polite and helpful. Must visit if you want an alternative to authorised centers.

sw
Review №58

Had visited iLounge to get my iphone display fixed. Was unsure to go to an unauthorized center, but my friend insisted and I was surprised by the speed at which they repaired my phone at the cost as well. They provide genuine parts and also provide warranty. Must visit for apple device repairs.

Ku
Review №59

Very good service and helpful nature. Strongly recommend to every one if facing prblms should visit this place.Have got a MacBook Pro issue recently with high sierra update.Prblm solved and fixing by ilounge properly. Thank you. 👍

An
Review №60

Got a reasonably priced, great and prompt service from them. The pick up and drop facility is a true blessing.

sa
Review №61

Amazing service. Trust worthy and reasonable. Must try!

Ad
Review №62

These guys are great and honest. Be assured you won’t be ripped off.

He
Review №63

Excellent service...Postponed buying a new apple phone...Because I could get my old phone done at iLounge...

Vi
Review №64

Got my MacBook fixed from them. Quick service and genuine proces .

sh
Review №65

They repaired my MacBook Pro Retina. Maple quoted 45k for the repair. They repaired the same at fraction of cost. Thank you iLounge for saving me a fortune.

Pr
Review №66

My iPhone was giving me a lot of issues, the screen too had cracked. iLounge helped me fix the phone at a reasonable rate.

Ni
Review №67

ILounge is the perfect place for apple device repairs Id recommend that if you have any problems related to Apple products visit this place

Kr
Review №68

Got my MacBook Pro repaired. Quick and efficient service. Highly recommended!

Sa
Review №69

The service is to good as a person and coordinating is perfect . Good people good brand good coordinator .thank you

Pa
Review №70

Very friendly and helpful nature with genuine service.. great experience👍🏻

ma
Review №71

The best and trustworthy place in Mumbai for any Apple products . Very reasonable too . So break your phone and get it repaired at the best price .

an
Review №72

When u can buy a macbook pro of 80,000, why cant u do this and its getting late 2016 and I cant belive that someone till now uses iphone 3

Ni
Review №73

Immediate service and transparency in products/parts used. Good to see that they do repairs only apple products

pa
Review №74

My screen got replaced in one days time and my phone was delivred to my home thanku

MU
Review №75

Great service they fixed my phone prob within 10 min thx iLounge

Su
Review №76

Not convinced with quality of work as 5s power button was not working and although fixed but glass is not properly fitted with the phone and due to this rear camera is misaligned

Ph
Review №77

I strongly recommend ilounge for its quick and excellent service.

Ra
Review №78

Quick service @ reasonable cost

Ma
Review №79

Had a charging issue with my phone ... they solved it in 10 mins and didn’t even charged for it as there was no major work required ... imagine what a apple store in Europe did for the same problem ? Gave me appointment to meet after 4 days to inspect the phone 😀

am
Review №80

I had a problem with my iPhone 7 touch. It was freezing, I went to apple and they gave me a very high quote. I ended up looking at places and came to iLounge. They charged me fraction of what was quoted by Apple.

Am
Review №81

Great place to shop for your apple needs.

Me
Review №82

My phone was not working well. Now its working well. So Thanks to I lounge !!!

Am
Review №83

Much better than apple maple store

Ga
Review №84

Very quick service.

Ni
Review №85

Helpful staff got my iPhone repaired so quickly

Ri
Review №86

Well trained professionals giving right guidence.

Gu
Review №87

Easy to walk in, all the best

Su
Review №88

Polite n good service provided.

Ka
Review №89

Its small place ,but the staff there is quite good ,can solve your servicing problems for sure

Ya
Review №90

Very heavy on your pocket . I gave my iphone to change screen , thy broke home button and returned me the phone , when I asked about same they said they will fix . They did not even call me for 1 week , after 1 week when I went to them they said they could not fix . I will say avoid them

Ar
Review №91

Great Experience in iLounge, skilled engineersAnd excellent service

He
Review №92

Very friendly and helpful nature with genuine service

De
Review №93

Not good at alll cant rely

si
Review №94

I wish more stores were so good, genuine, friendly and helpful.

vi
Review №95

Are you authorized service center for apple?

Sa
Review №96

Instant solutions & services but a little heavy on pocket

Sh
Review №97

Wonderful team of experts

Sa
Review №98

Good experience.l

Ut
Review №99

Its good

sa
Review №100

Quick response & solve problem within time...

Information
11 Photos
100 Comments
4.6 Rating
  • Address:Lake Primrose Wing A, Shop No. 20, Lake Homes Complex, Panch Sristhi Complex Rd, MHADA Colony 20, Powai, Mumbai, Maharashtra 400076, India
  • Site:http://www.ilounge.co.in/
  • Phone:+91 98206 13899
Categories
  • Computer service
  • Cell phone accessory store
  • Computer repair service
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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