They take money for data online data secure, when we raise issue about sync not done. support team says there isnt any developer so u have to wait for two days. For this sensitive issue they said my to wait for two days when yr all data is not risk. pathetic support
It is the worst software.. the after service is exceptionally bad!Please DO NOT make the mistake of going for this software.You will be left helpless and frustrated.
Guys dont go with this software. I hv wasted my money. These guys dont hv their customer care number whr you can call and ask your queriese. Tht means these guys also dont believe their own software.
Very poor support, my solution not answered past 2 months never buy this product waste of money and time, pathetic support channel no response on chat, tickets when you create they silently update it and when you reply its already been closed and WhatsApp they just thing we are beggars and keep asking for resolution... Aala Mumbai
Bought software. They do not have preloaded items. Its was a task of adding everytime with barcodes and all other information.
Divya Madam took a lot of time to update my patch and waited for a long time, there was a pending patch not being available and Madam has completed it and Rpos 7 service is good and my problem is solved very caring Fully. Thank you.
Data theft company, they will store all your data and one day you will notice, that all your data will be sold by competitors, if youre smart enough you can defy identify that all your data are leaked by gofrugal. They will have all the access of your data, they use cheap activity to increase their review, their sales person will come inperson use your credentials and manipulate your staff and easily get 5 star review in all their platforms, all the good review are fake one. My humble request to all my fellow people please dont buy this software, youll regret very soon and even your business will fail miserably because of their product. Recently Patanjali bought their software and they sued them for data theft and also for some product related issues, you can check with them and understand their issues. We all have many options in market for a affordable and great product, its totally waste to purchase this 3rd rated product. Grow up gofrugal
Non refundable product, they will be really nice till you pay, but as soon as you paid they will show their real face. Before you pay they will visit your store even they will visit daily, but after you become their customer they will ask you come through some App, chat to address all your issues when you ask for a refund they will not respond. Such a poor quality product & service almost I regret purchasing this application. Dont try to make profit by this strategy and even I think thats the reason that this company is not growing anywhere.
Such a fraud company, as soon as you pay they will do no help support or their technician. I paid them 78000 after I pay, I felt the product is not really good lot of integration issues and there interface looks really spammy so I asked for a refund, there sales person requested me not to go for refund since he will lose his inccentives, So I was calm and asked him to fix all the issues and even I paid 3000 more for extra support. But after 2 months the same sales person was really rude and he said there is no refund option and do whatever you want. I tried reaching to their support, chat but nobody was even care to respond to me, they will put you in hold for 20 mins then they will disconnect. I already received very bad review from my network but still I bought this software for that sales person actually he was at the begining, but this software has lot of issues and I can rate only 25 out of 100 when I compare with other software, please buy Marg which is very cost affordable and excellent product. Recently I bought MArg they doing good job but still have to see after 6 months. Fraud company GOFRUGAL very soon Ill sue this company
Good experience with GOFRUGAL. Quick solution from the John from customer success team.
Great service.Happy to use. Heerson store,Vile parle(East)
Very good for gaving solution. allways urge to understand problem & gave solution fasly
M/s Diaan Agency-Patanjali Arogya Kendra, - Using GOFRUGAL Product 1+years products and service awesome thanks to GOFRUGAL Team.
THIRD GRADE SOFTWARE .USING FROM ALMOST 1 1/2 YRS .ONLY ONLINE SUPPORT WITH STAFF HAVING NO KNOWLEDGE OF THE SOFTWARE & UNABLE TO UNDERSTAND CUSTOMER QUERIES.UNABLE TO TAKE PHYSICAL STOCK AS SHOWN IN THERE VIDEOS.IF YOU ARE MASTERS IN SOFTWARE THAN YOU CAN BUY.EVEN IF YOU ARE READY TO PAY FOR ONSITE SUPPORT THEY DONT PROVIDE .OVERALL RATING ZERO STAR.
Reddy Enterprises-Chinchwad Goan - using gofrugal 8+years using good thanks to gofrugal team.
Very bad experience ever with software. Problems occure in running services is major things. They can not solve it in given time and support staff have not solutions for problems. Money loss!
I have been using this software from last 6 to 7 years. Its a very good and user friendly software.Training was good from Binti and the team.
Very bad experience with Gofrugal Software and Gofrugal Mumbai Team.mr sudanshu,mr madan is not giving training gofrugal company only give training to there employees how to sale the software but there is not giving training how to give support to customers. Unprofessional practices they only fool the customer no clear guidance and weak support that how to use Gofrugal software.and I pay for call service Rs 3500 and after paying the service there is no support.and Most of the report are not opening and in whatsnow there is problem most of the time and there is no solution from Gofrugal.they only contact me on my renewal time.but I will not wast my money and time on Gofrugal TeamI will not continue with Gofrugal Software.the Gofrugal mumbai TEAM will not given you guidance properly. Wrong decision I had taken to select Gofrugal software.i had trust too my on Gofrugal but I will not get support from Gofrugal Team.i m very disappointed with Gofrugal service and Gofrugal Mumbai Team
Ok so let me start with a person called Arun,he came to my cafe explaining about the software Go Frugal,as on the demo i liked the software and when i asked for trial he said sir we can but u have u pay 5k advance and after that if u dint like den we ll refunds the reason i dint like the pos because the demo they showed was for touch screen and the one was recommended by the Trainer Diwakar was the normal software in which u have to search menu list with code or name either ways.so after all this i asked for the refund for which they clearly denied.and when i posted a review and this morning i got a reply on my review and i see my review is completely changed and it was on the favour of Go Frugal,So request u all to beware and dont share your Email address and passwords.bad Experience
Sagar SupermarketI am using software for 2 years. Software is very good for my business and the service is also good. It was very fun to work with gofrugal.
One of the third class support dont waste your time any money in this company I bought magento sync and it keeps getting me in trouble everytime,I asked for one my scheduler in notifications not working they updated me with just pending with developer past 4 monthsif you people have time please reply to my email where I listed down all the bugs or else let the world read about this...thank you
It is the best software i had used i recommend every retail shops to try this software
Easy solution.... best software for all purpose.. and excellent support from Mr. Rajeshkannan........ thanks rajesh
Very nice software very creative team.But I suggest you to appoint one relationship manager between 10 or 20of your customers so for better personalise service and for better understanding.i hope this suggestion helpful.
The team at GoFRugal is professional in their work and their efforts. You can connect to them at any point of time for any glitch in their s/w. The S/w is easy to learn and adapt to.
Easy to use software. it caters to all my billing and inventory management needs. good support.
M/ s AutoJI - Since using GoFrugal software more then 8+ years, Product and support and HQ outlets working well and good support by GoFrugal team and Sathish J.
We are from CPC Canteen CISF Kalina Camp CIS Airport ,Mumbai we are using this software from past 5 yrs. Software service is good , product categorization is very simplified in this software. Good for Stock management and per day stock count and time got save as we get this automatically from software.
It is a very great experience with go frugal. Very easy to use and good supporting staff
The worst software one can ever have.what ever is promised by the company ,they dont deliver it.Service is pathetic.For me ,its useless.
This software is good but because of many clients they are not properly giving service. I think there developers are less, and they are not able to fulfill there client requirements on time. Takes too long to solve . as many of my mumbai clients are complaining
Hello i am pretty impressed and very much happy by the service provided by mr ranjith to my store wellness healthcare and beauty centre pune,because due to database corruption my patch was unable to upload and there some severe issue which was so;ved by mr ranjith very calmly and carefully without affecting my data and he was there with prompt replies all the time without any frustration. He worked on my issue for 2 days and got back to me and which was really helpfull and i am again thankfull to him and would definately look forward to work with him in near futurethanks a lot mr ranjith for your patience and timei am thankfull from my whole team and specially mr ranjith
Worst Customer Service. I used the product for a year. Now to give me the data for which I legally paid, they ask for money. They ask for money for any service you require. What kind of customer service is this company intend to provide?
BEST SOFTWARE IN TOWNFANTASTIC STAFF-SUDANSHU,GANESH AND MANY MORE
GoFrugal is ZERO in customer service. For the data that that is rightfully ours and for which they have received the payment, they still ask for money. They are in extortion business we feel. Wont recommend them to anyone ever...
(shree g mart) i am using software from one year . software is good for use
Very convenient to handle this software and very much interesting and the main thing is the software is very easy to learn -anamika
M/s amol garments-Pune - Since using 2008 + GoFrugal Product and service was good. thanks to GoFrugal Team.
Great and very helpfull for todays business also very good support from anamika
GOFrugal is awesome Product and service, while connected Digital response and fastest solution connected via live chat and Phone + Remote support. thanks once again team
Very good software for pos.
Excellent service and instant response
This company is fraud. We have already filed FIR for 420 . Dont buy any software from them.
Very good software for supermarket ... Support is First class ...
Very good and advanced technology for modern retail operation
Worst aftersales serviceWorst offline serviceWorst staff for implementation and trainingWorst experienceHighly regret to have purchased such a software
Ajeet is the best in go frugal.........
Excelllent software and service support
Ramanathan - very nice experience
Best and prompt support. 👆👆👆👆👆
Awesome service
QUick and awesome service
Thanks it was awesome service
Pradeep sports kalamboliservice ko kafi problem haionly paymet ko call aatey haibaki koi response nahi