Best service and the staff was good enough to handle customers.The center has a water dispensar which help people to stay hydrated and clean too.Need to improve: Something For entertainment😎🎭 they should have like TV.TV was there but i believe it was not working at that time.Overall Good Service done.Thank You Team
Experience is good visit in mi mobile service center.it is near to virar west station (subway) next to subway building 🏢 .Staf is good.
Went for replacement of battery was done within 2 - 3 hrs..... Quick service minimum hassle.
Staff in there is very gentle and always make sure to give 💯 satisfaction to customer.
Easy Work Done Of My Mi Trimmer...Good Executives.
Sevice was fast enough. Surrounding was clean.
Mi service center is extremely good because of their service when i am in trouble (proximity sensor is not working) Im go to mi service center and my problem solve in just 15-20 Minute
Good but takes so much time for service
With me it was good but problem never got solve but with some other consumer I observed unprofessional behaviour by staff
No parking you have to pay for parkStaff is good
Good and fast service product grantee
Very helpful...... Excellent work....
Very Very bad service provider. All the staff make fool to coustomer. They never pick up the call. And also they doing there work timely. When you deposit your phone write down all the defects.Because when you reached at home they say there is another problem. So be careful.
Service is quick.But sometimes a bit unreliable. I had to visit this service centre twice for a minor short circuit issue in charging port.Young receptionists need to learn basics of customer handling. If they are not sure of something then they are in a habit of denying or rejecting customers point. Instead they should consult their supervisor to handle such customers requests/demands.
Staff is worst. They act like its there home and were there workers. The lady who is working there is acting very smart as if she is doing any favour on us. Never visit this gallery.worst service ever.
The front desk staff was good and professional. Was handling customers after me in very decent manner. Over all loved the experience of service centre.
I have not got my mobile..And they have tooked 10 days already...Worst service...And now they are not receiving my call...
Employees are not working professionally, I have seen that those going through my personal stuff in my phone instead of solving problems. Even they cant able to properly dignosse the problem.
Service was not good.. the executive do update me about the order which was placed.. after 1 week from customer service executive I cam to know that the Virar service center has not placed my order and was making me fool for 1 week.
Only warranty void customer gets immediate response Inwarranty customer has to wait.......what kind of service.....in the situation of lockdown phone is very important to us. Every customer should get same response weather his device is in IW or OOW......
The service is little slow. Less crowded nd social distancing is maintained very well.
Good service centre ,co-operate well
Their company products are too costly if u go for out of warranty product better get it repaired from local repairer
Good and quick service.It took only 1 hr to get the earpiece repaired of my Poco F1 phone.
The service was Good I am writing it On the Basis of My Experience .. Staff Behaviour was 👍
Good service..mi headfone @ 440rs
Best Mi Service center in vasai, virar area nallasopara area.Less crowded and fast service.
Nice vicinity and service also good but waiting time is more and also less product available in store
So there is very heavy traffic ☺️ so when you are come without vehicle.
Good service.
Experience is good and good service
Very cooperative n friendly staffs n quick service. All the Best.
Mi phone service done here.
Nice service
Good staff
Good.... But the employees are not that supporting
Pathetic service from MI. Customer phone not answering,Rude behavior.The front desk mam she dnt know how to grid customer.Very bad experience
They people are good and they provide good service 👍
Awesome service center
They Are Just Trying make you Fool for 100 Rupees Part they Charge You 500
Ok
Worst ...no manners how to to talk with customers..and service charge is too much
Pretty good service, had to change my screen was done in 2 hrs and the fitting of the new screen is close to factory finish
Useless prople..For free service they ask to wait for longer time and paid service they do immediately.My phone was unable to start. As it is in warranty period, i came to this service center.I reached 10:30am, I got token no 3, they asked me to wait for 2-3 hours. I waited till 2 pm, then again I asked for the same. They asked it will done by 6 pm...Pathetic service...I came back without repairing..at 2 pm..For very small problem, they are taking entire day, just because they need to give free service...
Nice service centre for MI. It is a bit expensive but work is good. It is better located near the station.
Quick Service Provided to me. I had taken service im my mobile warranty period. Staff was full support Punctual in their time.
Bad service, they havent spare parts of mobile, so they keep us waiting for long time, and fot that we need to visit many times for service, its impossible to repair mobile in a visit.
Good experience. Trained staff 👍
Servicing is good.. Employees are well mannered..
Not available for service
Good
Nice service centre for MI. It is a bit expensive but work is good. It is located near the station.
Bad service
Service is very bad they dont have time to speak with customer, I went to take earphones any they saying if you going to by then only we can show u otherwise we cant show.. They dont have demo also its very bad...
MI Band display gone.. but it is not repairable. Use and throw... Ha ha ha
Good service was provided and within the time mentioned by them.. Staff behaviour was also good and they were too supportive..
Good service and co operation
Cant share... I can experience it well after lockdown..
Not a better experience on service center ,but atleast people of Virar is somewhat better then Vasai service center (Vasai service center is worst)
Good
Great service within this corona situation
Service people are helpful but just to let you all know they are not providing us with any document that confirms we have submitted our phone or accessories to them. Thats not generally a scenario is other brands service center.
Best service ever in the India.. I got my mobile in one day. Mobile main board changed about the problem of headphone jack fault. Staff is good knowledgeable and helpful alots. Communication is so good with staff girls.
Good service and faster response time. Should also be open on Sunday at least for half day.
Not good
Nice
Fast service
Good service
Good experience as customer
Very low cost BAR. service is good...location is great
They have asked me to wait for 7 days, its 5th day, hope they call me back
Service centre is near to station so easy to reach there and facility provided by them properly but they take more time there process is very slow
Great service provider to the best time to visit our frequently asked questions about the place where you can solve your problem with mi service center they provide best service it takes only ½ to change mobile screen it is so fast and the quality is best some staff are rude behaviour but others are best they listen to your questions and solve your problem
All my queries were dealt with utmost patience from technical difference of MI USB cable to charger. I went to Vasai but was highly Disappointed. I am really Thankful to them. Great and patient staff.
Very helpful staff
Well maintained social distance but it expensive
It was good , replace battery in 1hour time
I use MI phones.. Its ordinary to have a new brand mobile phone service centre near me. Its nice n good
Accesst shortage
The place was good but service was late
Not reliable, very rigid structure
Great service. Wont charge you unless necessary. They did my repairs for free since my phone had warranty.
Its nice but not the best service i have had
Amazing experience regarding service all the staff are very helpful and I get my device within one hour
My experience was good in mi center as they resolve my issue they are helpful guys and thumbs up to Xiaomi for provided nearest branch which is helpful for people.
Plz contact no plz
Worst employee there, dont handle customer properly.
I went there at 3 pm n came out at 7.15.. I was having prob with my mi a1... Screen was lacking.. They told mi after checking that.. Andar vle part me pani gya hai... (Part name: support) they told me support khrab ho gya hai... So checking charges hai agar software krke ho rha hai to thik hai. But service charges lagege.. I told them to do it.. Ill ready to pay. After 1 hour they told mi that apka support gya hai. So 883 is the amount have to pay... So mene unko kha that.. Hard reset marke Dekho.. They said OK.. Let me check.... Again they took 30 min approx. N they told that u have to change only.. So I told them to give my phone back.. Again they took 15 min to give it back. They charge 120 rupees for service charges.. N I felt that full din barbad krke koi matlab nhi hua..... After day later mene khudse hard reset kiya.. N my mobile is working superbly... As new.... So I dont think koi prob tha with the parts.. So be aware guys.. Do it by urself first.. Agar nhi hota to hi.. Leke jana...But i like : Staff is very patient n one mam is there she gave me mi WiFi for backup my data.... Front office staff is really good.
Your repairs will be addressed very fast but there was a delay in rectification of my smart phone.
Good Staff and quick response from Staff/Engineers.Favorable for - Virar, Nalasopara, Vasai people.keep it up !!
My experience with any Service center is mostly staff is rude and arrogant. But these guys are good with behaviour. Didnt waited long for my screen replacement of Note 3.
It was very helpful.....
Its preferred partner not the Service center they take time to replace any product or Repair. Staff is very uneducated behavior Feels like Ur in the local mobile repairer shop.
Its good you dont had to wait in queue u can also book online.