Not professional. First Over phone shares details politely but at service centre when you go becomes aggressive such that customers mistake.Ensure you click pictures of the earphone state before hand, 360 degree recommended so that they cant deny you service or point out customers mistake.Very bad experience. Mi has not been able to provide me good service.
Got and excellent service here….never expected any service center make your problem solve same day…very quick responsive….most important is lovely staff so humble nature so respective….must visit if u got any problem in mi mobiles……don’t go anywhere else…
Well I had been here for get my phone repaired, with just had a mic issue wherein I do get a response that I have to get my display and entire motherboard changed. Well I denied for the same. Its the first place Ive ever had experienced wherein you got to pay for phone checking charges even if you dont repair your phone. Very disappointing and disgusting service by MI
My review is based on one time interaction, with diagnosis of issue. Rating three for less wait time.My Y1 phone has network issue. In explaining the situation he quickly came to the conclusion that it is mother board issue. When I insisted him to check the network wire which runs alongside the battery, he said he will. The cell wasnt opened, and in 5 minutes, he declares that it is mother board issue. The way of checking has left me in doubt, if his diagnosis was correct. It could be possible that it may be true.
Very poor serviceNot doing service on timeI have given my phone to service centreMy phone mother board was deadAfter 1 weak they giveThey said that parts are not availableIts a huge company MIand parts are not availablePoor serviceNot professional work
Great service and value of customer
Very slow service. Pathetic documentation
Good service 👍🏻 and staff is very friendly 😊
Great service centre great service guys quality work well mannered would highly recommend
Staff not support and service and battery charge is very high as per compare out side shop
The place was closed. Please give correct information. Advise another service center which is functional near lokhandwala, andheri west
This place is CLOSED from July, they have now shifted and there is a notice hanging outside their office. Please dont visit this center and waste you time as I did.
Great experience the staff is good.
Slow service, most of the time they dont receive call
Very organized in scheduling and servicing requests. Staff is very polite, friendly, technically competent and professional. We had network problems and handset was in warranty, so we got a new motherboard which fixed the problem. Only thing we had to make several trips in order to arrive at motherboard problem. Also it would be helpful if we more service centers.
My mi stick is replace without aregyument
A good service center to get your MI Products serviced here.
Its the Very Very bad service this center no customer value.
Hi I went there to service my Xiaomi mi band. So the procedure is after entering in the service centre u need to take a number coupon and wait till they will call u. The service is quite fast. I was out of the service centre in almost 45 min. With satisfaction. Its near goregaon station west on Aarey road. This was in the month of November 2019.
It has been closed since July 1st, and there are only 4 more service centers available in all of mumbai
My experience is very good. Personally i felt very good for the service provided and the time to resolve the problem was lesser than any other peers. The staff was handling so many customers with such politeness and they were still calm and patient with such a rush happening around. I really appreciate the effort taken to handle customer complaints nicely and quickly. hope to continue with such service.
Good service and staff is also good
During this corona pandemic they are showing that they are open and when I reached their I came to know that they are closed. Please update your info properly because this misleading info which is showing on Google.
Excellent Experience
Service at this service centre at Goregaon west is very good. all the staff are very polite. They understand very well that, when customers cell phone has some issue means customer will get panic. Thats what the case was with me but they managed it well. I appreciate the service of all the staff whoever I interacted with.Thank you MI for offering such a good post sell service.
Good place near Goregaon Station walking distance.. good work good people.. my mo MI Note 7 Pro Camera problem solve with in 6 days
Good service
Very bad service
My usb cable was getting disconnected automatically. the cable was in warranty of 6 month but the service center refuse to take replacement.after complaining to customer service executive they finally gave me replacement.worst service ever.Executive should be polite with customers.
Maps didnt get me to the changed address in discription...please update and service is good..
MI service centre.. It is situated in Goregaon west near Railway Station... The staff is well mannered and well behaved..Staff is Fully Experienced and Having a Good Working experience
Good service
Good service. I had given my phone for broken screen, though it took a week a the part was unavailable but my phone looked like a new one when I received it.
Service centre is clean & well maintained. Staff is also very professional, humble & helpful. If u ask u will get discount also over Ur bill.
The service given was very nice and also the staff is polite. One suggestion would be that use an app lock for every app before submitting your phone as they demand to remove the lockscreen password. My phone was used by those people and they opened gallery, social media apps, camera, etc which i didnt liked (reason they gave was for testing purpose 😒).
Really did not liked their service.It takes 4-5 hours to repair the parts sometimes.Service is little bit slow.Most of the customers and I personally are unsatisfied with their service .And the service person do not interact properly.
I experienced bad service from their executives. They takes too much time for solving the problem. I had displayed problem but it was not resolve by them.
The staff was very polite and helping even when the place was crowded. I got my phone repaired within 1½ hours(btw it was a major repair) fast service.
Mayuri is cooperative and helpful. Company should have such ppl
Very good service... Appreciated.. All staff is good all the best mi teem... Thanks🙏
Tell date I didnt get any service here,just got the next date to visit and again no service 😤. Better go for Malad MI service centre.
Staff is good but they could not able to resolved my mobile issue. more expirienced staff shouled be there.
Worst experience, i hv visited thrice in a week for my redme 6 proThey r ignoring all the time n not solving my problem, very disappointed... Really very bad serviceThey r cheater totally unprofessional jst making fool
Pathetic experience, according to them nothing comes under warrenty and youll be asked to pay for everything.
Interaction was good.The representative are good in talking and resolving problems. ...Thank you.
It was an amazing service experience to the Goregaon service centre specially the prompt courteous and professional service by Sunil Parab be ensured to call me and confirm that the mobile can be taken....he is an asset to the organisation and should be rightfully rewarded.....Aunt Ranjit
Best service provide by the employees.Hospitality is good.Services provided are good.
I m razaulla khan i was visited to mi service center for my phone over there they provided very excelent srevice n my phone was repared very quickly thanks for the greate service keep it up 🙌
I need more essential service but service center is closed
I have visited to mi service center goregaon leo digi cell serveice over there was very excellent n all staff was very help full n my phone was repared within an hour thank u soo much keep it 🙌
Awesome serviceQuick support availableXiaomi released its first smartphone in August 2011 and rapidly gained market share in China to become the countrys largest smartphone company in 2014. At the start of second quarter of 2018, Xiaomi was the worlds fourth-largest smartphone manufacturer, leading in both the largest market, China, and the second-largest market India , and theyre serving great
Experience with Goregoan West Sv Road Mi Service Centre was very Good The staff were very helpful and cooperative and well behaved 👌👌
What they Commit, they serve it .... serving clients in a very less time, the name is Team LeoDiGiCellSandesh - Your team is very hard working in every kind, please help and support them as much you can, i definitely tell you that they will bring up something new for you one day Diskshita, Yojna, Disha, Mayuri, Sunil, Yogesh, Girish ... You guys really work hard and sincerely throughout the time i observe you. All the very best Team for your future. GoodLuck :)
Looter & fraud. Cheap
Very good service... very fast and all staf is sapotiv ....all the best mi teem... thanks
Service was excelent staff and engerier co_opration was soo good 5star for the service😊😊
Not proper customer service, they have ignore customer service and improve communication skills to employ
The service of Goregoan West Sv Road Mi Service Centre Was very quick n the staff were very helpful
I m happy with the service thanks to mi.... S v road staff is very cooperative......
Third class staff. At first, the fat lady declined to replace my earphone as I did not had box... WTF... WHO KEEPS EARPHONE BOX???? Took more than two and half hours to get replacement for earphones although stock was available. These guys dont know how to create replacement job sheet for accessories. Theye you feel haw less important you are, specially if you are not well dressed, speaking in Marathi or Hindi. You need to know English or any south indian language. Or else they will tell you sit behind and they will call you. Requested Girish and Sunil multiple times to resolve ASAP, however they made me feel how stupid I was in front of their excellence. At last lost patients and was almost about to start abuse staff as they were less interested to resolve my issue. Reasoning was pathetic, he cant replace without job sheet as AUDIT HOGA NA, TO PROBLEM HOGA. I had to tell them that you can make exception in audit stating it was taking lot of time. Now these guys called me to return the box of earphone????
It was amazing service... Very quickly I am happy with mi service keep it up
The staff of Goregoan west sv road service centre was very helpful and cooperative very much satisfied with the service
This is excellent...Sooraj us excellent...they set up right expectations...very professional...soft spoken .. excellent service .100/100
Visited to leo digicell mi service centre so service is really good and supportive representative.
The service of Goregoan West Sv Road Mi Service Center Is Very Good the staff are very cooperative and helpful
Very very bad service ☹️ ... I just to every one dont buy mi phone
The service provided as the MI service center was excellent, welcoming staff and I was attented to and helped, my issue is resolved, overall a happy customer, keep it up....
Very helpful and cooperative staff the service was quick of Goregoan West Sv Road Mi Service Centre
Great place and fast service. Since its new, not crowded with customers so things move fast
Well and good service the staff were cooperativeGood experience with Goregoan West Sven Road Mi Service Centre
Service centre s v road. ... Very helpful & friendly staff ... I m happy with the mi service .... .I m happy with mi phone also. ..
Need more attention and service provision towards walk in customers. Staff is good.
This service center is best mobile service centre I ever visited. Very good service.
Nice , co-operative staff...all good... complete satisfaction
Good service fast service ahe 🙏 all starfs was very cooperative
Good service .. Very helpful & cooperative staff...... I m happy with the service
Staff at this service centre is very helpful. Thank you for excellent service.
Good experience with Goregoan West Sv Road Mi Service Centre The staff were very cooperative
It was an amazing service experience to the Goregaon service centre specially the prompt courteous and professional service by dashita madam
Overall service is very good all staf Sapotive keep it up
Stratified services good experience keep it up ...tha Tha
Staff is disgusting and very bad talks with customer they gives excuses for late device such as1) staff is on holiday2)sir kal chutti tha is liye aaj late hogaya3)2 minutes = 1hour here4)manager is very very tRude and with bad attitude he shouts on the customer it self.5)staff argu with the customer with high tone and prove them faultyI visited here 4-5 times but nothing changedStaff is so rude that they dont deserve their job.And talk to manager also but manager took 1 hr for coming to me . Previously I waited here 5 hrsHe was so disrespectful and in his own disgusting ATTITUDE .waste mangerThey make fake promises ......2 mins=1hrsdToken are of no use to give same tokens to customer is this done????????????And shout and argued with customer itself $$$ time is wasted.........................I have till now not found solution for my phoneWasted staff & MANAGER itself.....
Good experience with Goregoan West Sv Road Mi Service Centre The staff were very cooperative
The Staff Of Goregoan West SV Road Service Centre Were Very Cooperative And Helpful
The mobile was serviced within 2 hrsHappy with serviceStaff are cooperative
Staff is very friendly and professional. A good experience for me as they got my earphones replaced in no time.
Good Experience with Goregoan West Midlands Service Centre The staff were very helpful and cooperative
Service is good... Satisfied with service all staff is good 👍thanks🙏
It was best experience here and quick service l get from the staff.
This service center is very Good and staff also helpful...Thanks
U really have to wait fir the process to terminate and the employees work on pc same as the speed of turtle.they took around 30 min to fill my detaip online.they have lame services and they make u wait like hell for small things or u have to wait for days as 5hey dont usually have any parts to repair
Quality service at short period of time, amazing co workers
Service centre is closed since July only kandivali service centre is open by appointment only
Very poor service. There are only 2 employees on counter to assist. They just make you sit for 2 hours for any kind of product replacement.
Quick and easy repair, staff is friendly and kind. No issues whatsoever.
Good experience with Goregoan West Sv Road Service Center the staff were very helpful
Good and efficient staff very friendly and helpful