Bought some contacts and two new very nice looking pair of glasses here. Friendly service with good selection of frames. Recommend!
Excellent service, professional and listen to your needs. Everyone from the optometrist to the opticians were great at taking care of my eye health and finding glasses according to my needs. Great expertise, 10/10 would recommend!
Excellent service. Very professional and great selection of frames for glasses. Did you know that washing your glasses in hot water could remove the anti - glare on your glasses???? Now I know, thanks!
The second you walk into this IRIS store, you get a very courteous service. Hicham and/or Amal both take time to analyze your needs and are very aware of the different trends. I walked out of the clinic with the most amazing Miu Miu glasses - and I get a lot of compliments until this day! The most important thing for me is to get a great service, and this place has exceeded my expectations!I also want to take the time to thank Dr. Julie Roy who was amazing during my eye exam. She was very professional! I highly recommend this IRIS store!
I did my eye exam and bought 2 pairs of glasses. I absolutely love them. Great service with professionalism and I highly recommend it to anyone who is looking for a quality brand glasses.Cheers!
I went there for sunglasses. Very good service. Ill go again for sure! Thank you very much for your business.
No words to describe how much of an AMAZING service my bf and I received during our visit. I would not recommend anyone else!
Excellent service
Optometrist refused to give me contacts prescription unless I buy the contacts through them, even though she did so last time and that was the reason I came back. They wanted to charge me 350 bucks for the contacts that I always buy for 100.
Had an excellent service!
Detail oriented and honest optometrist
Excellent welcome and service. The optometrist is just excellent: a good communicator. Love it and recommend it. The prices are very reasonable $ 110 for a full visual examination. I had a little form to fill out and they didnt charge me.
I was the week gone for an eye exam after neglecting my eyesight for a long time.I had been dizzy for a very long time and after using glasses my problem is resolved and I am extremely satisfied with the service received from DuoVision.A huge thank you to you.I recommend to everyone.
Examen de la vue très professionnel. La Dr Julie Roy explique bien, et répond à mes questions. Je me suis senti en confiance.Bon choix de lunettes à des prix très variables. Bon, je me suis laissé tenté par des montures un peu plus cher que ce que javais prévu, mais cétait mon choix. Aucune pression de la part de lopticien. ( Hicham, je crois).Accueil chaleureux et sympathique.Jai trouvé mon lunettier. Merci.
People keep asking me where did you buy your glasses?They are super beautiful, I love them
Professional service.Great welcome and advicewell done
They are professionals!Their talent is recognized by their attention to detail in their customer service.They take the health of my eyes seriously, they dont just sell me looks.Amal and his team have already served me of equal quality for 30 years. I have tried other stores and cannot find a similar quality.Go ahead ... with your eyes closed 😉#glasses #optician #bestowntown
Do not rely on reviews before February 01, 2020 this company was sold on that date. Examination done very quickly, when I asked for the prescription after changing the glasses for the second time, it was reluctantly scrawled on the corner of the counter. I had asked for 1 st quality glasses and I received poor quality glasses, I cannot even read with them, by the way at the second adjustment !! they had removed a placemat indicating the qualities of the glasses. I do not recommend at all. I give a star because I cannot give lower
Thanks to the whole DuoVision team. Your warm welcome, impeccable service and excellent choice of frames make the experience very pleasant and satisfying! See you next year :)
Here! (Contact lenses quickly put back in the doorway) You will try them in the comfort of your home. No liquid. No case. False claims over the phone. The pandemic has a broad back ...
No patience or tolerance on the part of the one who answers the phone, in short we can say that he is imbued with himself! when asked for information he replies that he is neither a secretary nor an optometrist!So why does he bother to answer calls!?!
Professional service, Excellent selection of frames for all tastes and prices.A family clinic like loved ones.Thank you!!
Excellent Service! I had an urgent problem with one eye, I phoned them and they managed to make room for me the same day. Professional, courteous, friendly and human service!
Dr. Julie Roy has been taking care of my familys eye health for over 25 years. I have always been satisfied with his excellent service and his great patience. I recommend it to you.
Thank you to the entire DuoVision team! Impeccable service, good advice, respectful of my budget and above all very professional! Worth the detour and I recommend it
Professionals and excellent advice. Impeccable service.
Service of exceptional quality. I have been a client for 13 years and at each visit, I have been advised with a professionalism increasingly rare on the market. And the prices are more than respectable. Look no further, you have found your optician and optometrist.
Excellent service! The employees are professional and honest. I received my glasses in less than 48 hours and a one-year warranty is offered for the purchase of glasses. The place is clean and a good selection of glasses is present. Moreover the examination of the sight is fast and complete with different medical devices.
November 13, 2018 --- The consistency of this customer service demonstrates their competence hands down. Again, whether by the very kind customer service secretary as well as by the owner who gave me all the relevant information during a second visit, passing on his knowledge to me and taking all the time necessary to to answer my questions. it is clear that this entrepreneur is entirely devoted to his customers. A big thank you to all of you and very happy to be among your clients. Thank you. !
Very good service, very courteous.
Very friendly staff of the call to buy glasses, I will definitely go back!Thank you !Steave French.
Impeccable and professional service. The welcome is warm and the optometrist is very kind and with exemplary competence. They also have a great selection of frames compared to many shops visited, and the opticians are a big help. Very nice experience, I strongly recommend.
On each of my visits to Iris, the experience has been excellent. The team is competent and professional. I am always quite indecisive when it is time to choose a new frame, but each time Hicham is very patient and attentive to my needs and we always end up finding the right pair. I highly recommend it!
We have been customers for 25 years, we are welcome As in a family 🥰 the service and the quality of the products are impeccable as always Thank you Amal, Icham and Julie for your professionalism !!!!
Flawless welcome, great service after sales. This level of service is rare nowadays. Thanks to the whole team!
Super good service !! The optician was professional and attentive to my needs. I am really satisfied with my glasses and I would definitely recommend this place.
Best service I have had in my life. Competent team, full support of first phone call to post-exam follow-up. Thank you to all members of the team. Sincerely, Marc-André
Great customer experience. Large choice of frames. Advice that meets my expectations.
Excellent service at all levels. Dr. Roy is very professional and competent. She was able to improve my vision by prescribing glasses adapted to my condition. She does all the tests herself, which is not the case elsewhere where optometric examinations are done at the chain. Field-of-view and refractive tests done by devices are often done by someone who is neither an optometrist nor an optician, not at Iris. M. Hisham optician advised me very well in the choice of frames and glasses.
The optometrist is very kind and competent.However, customer service over the phone and at the counter is tough and disrespectful. Enough for me not to return, even if they are next to me.
Very good service!
Courteous and very professional services. Listening to the needs of these customers. My family is me we have always had a very good experience for the past 15 years! Thank you M Amal Amchou.
Me and my partner are very satisfied with their customer service. We have been there several times and always the same exceptional service!
Professional team, superb listening. Thanks for the great service!
Excellent service! I highly recommend.
I loved the professional service and they were welcoming.
Great service people are really nice and courteous
Exceptional service !!Competent staff, attentive and respectful of our needs
Excellent service! I love my new glasses!
Super service. Patience and professionalism.
Very bad service. You must have bought your glasses here to listen to you. Otherwise, they are not interested in serving you.
Very, very bad service - I was hung up on the line. Same thing, because I did not have a file there, he was not interested in serving me.
Always had a good service.I have been elsewhere and I returned after 5 years and I was very well received.Thanks.
Thank you for the great service!
Never go the same in case of emergency!