Went there around 4. Paid at the cash besides the exit. Girl with the hijab didnt greet with a hi or even eye contact. Gave only negative vibes. Wanted to pay two redbulls, as she grabbed them to scan and deposit, she handled them rough. I paid and said have a good day and she didnt even respond or make any eye contact. Really super rude throughout. Will avoid this place moving forward.
So bad customer service so rude with people special the curly hair one
Good but Id rather go to other pharmaprix locations that are cleaner with shelves that are organized better.
Not sure where the people that gave 1 star went but Im sure it wasnt at the location in Place Normandie. Great staff, clean store abs everyone in the prescriptions are super nice and helpful.
Best pharmacy in town!💯❤️Our family pharmacist Sabine Cilingir is always very helpful and professional.Karine Cilingir, the Manager, is always ready to greet you with a smile. Love the promos, the layout and the staff. Always clean and organized. Staff is courteous and always happy to serve!💫💯Wishing continued success 💯💫
This place is being run by a bunch of amateurs! But they are greedy, rude and act like were in a third world country. They take it for granted that people need stuff, but they forget that theyre not the only PHARMAPRIX in town.There is absolutely no respect towards the customer and they absolutely dont care about that. They only want your cash.By far one of the worst stores Ive ever set foot in. And Im not young...I will never set foot in this store again. Guaranteed!
Today is 17 January 2021I visited Pharmaprix at 2530 Rue de Salaberry, Montreal, Qc. H3M-1L3To buy “sterile jars” for a children’s urine test.Because the doctor gave us a prescription and said that “sterile jars” are usually issued from the pharmaceutical counter.I came to the counter and ask the technician and the pharmacist to help me to buy right “sterile jars” and may also explain to me how to use them.The pharmacist who was working there this afternoon, advised me to take any jar on the sale floor, she told me that they don’t provide any consultations.I explained once again as the doctor said, that’s should be a “sterile jar”, not any jar.Pharmacist said to me again that’s I can take any empty jar on sale floor and she call someone from regular floor stuff from the store.But the guy from sales floor couldn’t help me, because he doesn’t know about “sterile jar”, he tries to looking with me the merchandise on the floor, but we not found anything.I asked the Pharmacist for her name because its weird that’s she doesnt know about “sterile jars”.Pharmacist refused to give me her name and said that she will not give her name and can’t help me to found any “sterile jars”.Pharmacist said that’s doesnt matter for her what the doctor said and what prescribe and tell me, if I can’t find “sterile jars” by myself on the floor I have to leave or she will call Police.I do call police myself right away at 14:07 and police officer helped to me how I can complain on pharmacist by (ordre disciplinaire de pharmacien) PACA and fill-up Section D. (follow-up).The name of pharmacist maybe Sabine Cilingir as written on the pharmacist top plate, this pharmacist refused to help me.I went to Jean Coutu on front of this PharmaprixThe pharmacist or technician gave to me “sterile jars” in a couple seconds from back counter and I bought them, he also explained to me how properly care and deposit to laboratory.I returned to the pharmacy to show what “sterile jars” looks like, pharmacist Sabine Cilingir anyway said what I could take any jar on sales floor, its the same. Even if I showed to her purchased “sterile jars” with sealed cup from Jean Coutu, seal indicate as this is medical “sterile jar”, also some additional information fill-up required that’s coming with “sterile jar”p.s. Im confused, about what the pharmacist said?I do not recommend you going at this Pharmaprix, don’t waste your time!Go directly to Jean Coutu on cross the street and receive professional help and consultation.Be sure that’s your children stay healthy and safe!
Every time I go in I get greeted by the cosmetics counter staff. The staff is always cheery and helpful at the cash and pharmacy. Clean well laid out store. I love the discount cart in the back. I have tried products I would have never paid full price for from there that I now by regularly. The weekend deals are great and the points program is worth it.
Incredible service by cashiers and Supervisor helped a lot and was very polite, great work!
Worst customer service. Go to jean coutu instead on the other street just in front of it.
This pharmaprix has some of the most lovely staff working at the front lines. Highly recommended ++++
Very bad place to get your prescription. Pharmacist has poor people skills or manners. She mismanaged my ordinance when I tried to complain to owner who is woman of Armenian decent she tells me take my business elsewhere dont come back. Do not come get your drugs here, you put your welfare at risk.
The usual phamaprix experience good promos. Nothing new to add. :)
Pharmacist very rude and always ready to give you attitude! Be prepared to waste your time there and get misinformed!
Bought my Nintendo Switch with 175$ rebate from optimum points & with 20x optimum points
By far the best pharmacists in the city. Helpful and patient. Sometime long lines for store side.
Pharmacy section the employees and the pharmacists are so rude and arrogant !
Very average
DO SOMETHING ABOUT THE CASH SITUATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent service, ils sont consciencieux et toujours à lécoute et vérifient toujours les changements apportés a notre dossier. Très agréable de savoir que nous sommes suivis par des gens compétents. Merci! Lili 👍
I do not recommend this pharmacy, staff very far from listening .. the manager LARISSA shouts at me and wants me to go see another pharmacy on the pretext that she can not make an exchange if the article does not is not bought from them and she tells me it is in the regulations. When I open the site its marked nowhere I show her and she still doesnt want to return.Very poor customer service I will never stay there again although I often buy here due to the proximity, I would rather drive a few more miles than come here.Be careful what you buy it may be a final sale because Mrs LARISSA simply does not want to return 😉
Madame Larissa (store manager) REALLY cant talk to customers. She really mistreats clients and even allows herself to attack at certain times.Another friend of mine had a total lack of RESPECT from this lady. She points out that this store does not accept returns and refers us to other pharmaprixes !!!She even threatened to kick us out 😨😨I hope not to find her there again, otherwise we’ll come back!This is an opinion unfortunately shared by many people!
Not very happy with the service offered. The cashier is negligent and does not take my request seriously. I expect a full response from someone with minimal skill
Best pharmacy in Montreal certainly, My pharmacy for 10 years. Always very well served, the staff are simply wonderful and the pharmacists very knowledgeable.
No respect of timeIt is written opening at 8:00 and it opens at 8:45No excuse, the manager is condescending.
I do not recommend this pharmacy to you,I went to get the vaccine, just because Im a foreigner they didnt want to vaccinate me they asked for a work permit.
The manager Stéphanie offered me unparalleled service when returning a product. She is attentive, respectful and attentive. Service of excellence. Thank you Stéphanie
No hello, no goodbye, no thank you, no smile, no receipt, no ... welcome to Pharmaprix Salaberry!
Pharmacist has her rules I think she is disrespectful towards an old lady who does not understand French well. The dairy products are out of date and when we tell the manager she pisses her off I dont know why !!! Yet there must be inspectors for these kinds of things especially in these times, right ??? Never again in this place !!
A huge thank you to Ms. Silingir who did all she was able to do when my boyfriend went to see her regarding an allergy attack I had last night. The Jean Coutu opposite did not want to help my boyfriend and had closed the doors in advance laughing at him while speaking Arabic. I couldnt breathe and the Pharmaprix team handled the situation like the pros. I am so grateful.
Very bad service and very disrespectful, made customers go for less than nothing even when they offer a very nice attitude with politeness of talkative. I have done business with them for about 10 years and it is over. Live Jean Coutu just opposite. Pharmaprix crossed out for life.
Already been there for my medication. Very unfriendly staff. I went yesterday and there it is that there is a person at the entrance who asks personal questions in front of everyone. Really not recommended because the person is rude and silly. In addition she says that there can not be two in the store and that you have to take everything to avoid coming back ... Really absurd. It will serve what to call customer service to give more info because I have already called to file a complaint and it has changed nothing! I have had service with Pharmaprix for years, but this branch sucks. Sorry.
This pharmaprix is very mean to its customers, in addition to inflating its prices thanks to the Virus19, the manager is very arrogant and disrespectful. The pharmacist is racist even if she herself is an immigrant. Milk and eggs are passed date quite often do not eat their products ALERT !!!
Very welcoming staff, both in cosmetics, in the laboratory and at the cash register. There are one or two pharmacists who seem to be above everyone else, which makes communication very unpleasant; notwithstanding these, the laboratory team is very outgoing and professional.
A cashier with the veil is ..... stuck in her head.
I wont set foot there again, very cheeky manager.
Poor customer service, ill-polite cashier, arrogant ... a Tuesday evening ... I have been working for pharmaprix since 2012, but this is the first time that I have received such poor service .... Sad for the pharmacy , especially since there is competition right in front.
Worst customer service ever received. Arrogance, condescension, rudeness and no empathy. They did not offer me any resources or options to help me when as soon as I arrived at another pharmacy, 3 options were offered directly to help me will have the service requested.Pharmacy to be avoided at all costs!
Customer service = 0No respect. There isnt even a guest toilet. No one is present to help clients with searches.Frankly, its nonsense
A good place, but no respect! a few weeks ago i went in to buy some items, and on exit a suspicious cashier forced me to open my backpack to search it (she found nothing of course 😔) and she didnt even near the paine to apologize after, not a single word! I was disappointed!!! WHAT IS IT?!
COURTESY NUMBER 1 EFFICIENT AND FAST SERVICE
Very good pharmacy the employees are helpful and polite
Customer service rotten the evening after the departure of the managers, it does not really want to set foot in the store, especially since the competition is just across the street
Worst customer service in the world of pharmacies! I never post bad reviews in my life about a business but for my health its worth it.
Its easy to find what youre looking for because everything is placed the same way as other Pharmaprix
Thanks to the cosmetician, kind, patient who knew me very well and advised me for my dermatological problems, I felt understood, taken in hand with competence and honesty, and the prices were reasonable. Thank you Mélanie,
Very good services
Welcome, we find the advice we need!
Always a pleasure to shop here
Courtesy, respect, professionel.
Pharmacy bad service
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