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ValuePest®
512 N Johnson St, Monroe, NC 28112, United States
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Fa
Review №1

We have used Value Pest since 2004. They are a great company and give very good service to our home.

Sa
Review №2

Value Pest technicians are always efficient, friendly and informative. They know what they are doing. They are the best pest control company I have worked with since moving to North Carolina.

Ke
Review №3

Did a Google search and read reviews of a few companies before chosing ValuePest for my parents home. Great decision thus far. Initial service and inspection completed almost a week ago. My parents and I are very impressed thus far! Knowledgeable team that provides good service and value.

Jo
Review №4

Been with them 20 plus years. Good service. Came out once a month. 25$ per month. 2 months into new ownership. 49$ per month. Service every other month. They were here maybe 7 minutes for second application. Did see mosquitoes and roaches first month. We’ll see how well the 7 minute treatment on a half acre goes this next month

jj
Review №5

We’ve been value pest customers for almost 14 years.. We’ve had many technicians, today it was Jeremy he went above & beyond so nice & professional he not only did a super thorough job. He explained everything.

Ma
Review №6

ValuePest technician was very professional and polite. Plus this company covers everything including termite service as well as mosquitoes. I was using another pest control company before I heard of ValuePest. The other pest control company charged EXTRA for termite and mosquito services. Thank you ValuePest for your professionalism and thorough services!

An
Review №7

Call on short noticed and they were able to help with problem, very Understanding..

Gr
Review №8

Very happy with the service were getting!!

Di
Review №9

Our technician was Jacob. He was thorough in his work and he answered all the questions we had. He did an excellent job of actually educating us on rodents, tools and techniques to catch them, where they hide and so on.It is our first time to use services from ValuePest. Looks like we will be happy with them.

Th
Review №10

Been with them for 5 years, theyve been nothing but amazing. So personable and always available when you need them.

Ch
Review №11

Great experience from the initial call to set service up on my new home to the first service date. Got on the schedule within days of my call, the technician Josh was on time and provided friendly and educational service. A great value as well, especially if you can pay for the whole year up front. Cant go wrong with this company.

BO
Review №12

Ive been in Union County for 10 years now and have tried several pest control companies. Value Pest was by far the most thorough. Their initial inspection and treatment was far better than anyone else. They even took off all outlet covers in the kitchen and bathrooms to put down a preventative barrier. They treat 6 times a year instead of 4 and will come out as needed between visits. They perform all services and include mosquito and termite treatment and offer several payment options. Best deal around, and you only need 1 company.

Kr
Review №13

They have been nothing but kind from the beginning. When they performed their initial service, they found all the holes in the house and closed them up (a part of the service most other companies DONT do). Because they did that, they warned the mice already inside wouldn’t have anywhere to go, but I didn’t pay enough attention to that part. When we started catching mice in droves, I panicked and called. They sent someone right out here the very next day. It was actually the guy that did the initial visit. He assured me of what was happening and that it was a GOOD thing, put more traps down, and even left me a few! I definitely recommend them to anyone dealing with any issue such as this.

Ma
Review №14

Service was great. Very nice and he was polite and helpful

Ka
Review №15

Very professional and thorough!

Ac
Review №16

Service quality has really nose dived over the past year. Seems like the technicians are not being trained properly and are rushed, too focused on production by upper management. For the effectiveness of the treatments, it isnt worth it now.

Ed
Review №17

I am still having an ant problem in my kitchen.

Ca
Review №18

The young gentleman that serviced my home was a real plus to Value Pest. And I’m sorry didn’t get his name. He was very professional, respectful and knowledgeable. It’s men like him that builds your business.Carolyn Neal

La
Review №19

We shopped around for the best termite protection. While they were the best price both for initial treatment and yearly maintenance it was the friendliness and professionalism that sold us. Initial treatment was two years ago. No problems. The yearly inspection is excellent. I highly recommend them.

So
Review №20

Joshua, my Value Pest Service Gentleman was so professional and knowledgeable! Thank you so much Joshua!S..Hammond

Fe
Review №21

Weve been ValuePest customers since 2015. Their reps are very professional and courteous. We called yesterday morning to report an ant issue in our master bathroom. They came out that afternoon and took care of the issue. Hows that for service?!

Fa
Review №22

They did such a thorough job and were so professional and reasonable.They performed so many extra services that other companies do not bother to even do for the same price. So glad I chose them this year.Thank you!!

Wa
Review №23

This is a very good Exterminator and the best I have ever worked with at the Beach. You get a great reliable service at a good price. Casey is awesome and goes one step beyond the normal everyday inspection and spray. Great attitude and I feel like I’m not just a number. Highly recommended without any doubt.

Jo
Review №24

Amazing service. They bend over backwards to make you feel like a valued client. 100% recommend.

An
Review №25

Very pleased.Knowledgeable and good service. Very courteous.

Vi
Review №26

I have a rental home. For years my tenants complained about bugs in the house. We tried treating on our own - sprinkling granules all around the outside of the house, putting ant traps out, etc - all without really good results. So I decided to bring in the pros and hired Value Pest about 5 years ago. I have not had a single complaint since then! Results are what matter! I highly recommend these good people!

Gr
Review №27

Awesome service.

Br
Review №28

Came out and serviced as scheduled. However, they sprayed while it was raining. Not sure how effective the service will be.

Al
Review №29

Super disappointed in the lack of heart of this company. We called them to take care of ants and roaches in a house we moved into. They came out to do services after speaking to my husband over the phone to come spray. The ants/roaches were discussed but never termite treatment.My husband was not home when they came out so they asked for me to sign the paperwork for the day. I asked if I was signing/ paying just for the services that day and they said yes.After that, I was charged a few other times and called and they said we were on a monthly plan and would come out and spray again (which I was fine with going month to month). Well, then covid happened and we ended up needing to sell the house and move quickly. I called to get off the month to month payment plan and they said we were locked into a year agreement and had to pay it bc I signed the contract. Turns out that the day they came out, I was actually signing for a year... and not just for the services we paid for, but for expensive termite treatment (which we did not request or want)... we already had that covered.I was not told correctly what I was signing for. When we called and talked to the owner to explain that we weren’t told about the year contract or termite treatment, he basically said “sorry- you signed” and youre out of luck. Knowing that they record calls- we asked if that could be done to prove what we were told or if any grace could be shown since we were moving due to unforeseen circumstances and only using their services for a couple of months, he said no and asked to charge my card the additional $500 for the remainder of the year on the spot.Just watch out for what you are signing. I get that it’s business, but I also believe that you should support quality people who care for their customers. They had the opportunity to show kindness and empathy and did not. I would personally not support this company again.

Co
Review №30

We really appreciate the fact that ValuePest provides an all inclusive pest control solution for a fraction of the cost of other pest control companies. They take time to listen to our concerns and treat the most needed areas of our home with special care on top of their regular indoor/outdoor services. In particular, we especially appreciate our technician Colton who is always outstandingly kind and professional.

Jo
Review №31

Excellent service today by their professional technician. Went beyond the norm in servicing my needs. Highly recommend.

Ka
Review №32

Good customer service!!

De
Review №33

Professional, on time, took care of things exactly as they said they would. Very pleased. Highly recommended.

Di
Review №34

The gentleman who came out was very professional and very thorough. I could tell by the way he was treating the outside of our home that this company knows how to provide very good service . The price for the service is very reasonable and affordable. Thank you!

An
Review №35

Jacob was the technician that came out. He was professional, informative and detail oriented on his inspection! Thank you

Si
Review №36

Chris Jones cared not only about the issues of our place but also as us as people. His inspection was thorough and walked us through all steps and precautions we could take. He is honest, fair and made a potentially bad experience extremely positive. He is definitely who will be calling for any future needs.

Mi
Review №37

The technician was very respectful and professional. He took care of the treatments with minimal interuption to our normal routine.

Ro
Review №38

I recently had a great experience with JB, who did a full subterranean job and general pest spray at my house. He was very professional, punctual, and knowledgeable about his work. When he first arrived he confirmed the scope of the remediation work and provided a clear explanation of the process and what it entailed. He finished the work in the estimated time frame and then wrapped up by providing a detailed overview of what he had done and the warranty for the work

Du
Review №39

Always goes above and beyond - professional & courteous with attention to every detail -- highly recommend for the service and the price!

St
Review №40

Had such a great experience with this guys. I would recommend him and his team to anyone.Thanks so much Chris and i will see you soon as there is no way in hell i m removing those guys on my own. Thanks so much!

Be
Review №41

They do an awesome job

Wi
Review №42

She also sprayed inside the house for bugs.

Al
Review №43

Chris and Josh just left. What lovely guys They not only took care of all webs and sprayed quickly but they were sweet and understanding. I am very sensitive to chemicals and smells. They assured me not to worry. They used eco stuff near my house and the big guns farther away. I really appreciate their care.They are dog lovers,too

St
Review №44

Amazing service.They were fast and efficient. We were starting to have a roach problem at work and Colton came over next day to take care of our issue. He was extremely friendly and even offered extra advice on how to keep litter critters out. I would definitely use them again.Thank you so much

Ch
Review №45

ChrisJ laid several traps and encouraged me to call if i hear any of them snap or start noticing that the traps have been successful and he will come right out and remove them. Chris was courteous, on time informative and respectful. All of the folks at Robin have been extremely professional. I would definitely recommend their pest control service.

Ch
Review №46

Great experience. I would recommend to all. They are very professional and clearly explained the services and what needed to be done. I appreciated his honesty .Thank you ValuePest!

Pe
Review №47

Josh Benson just left after providing the estimate to address the termites. He was professional clearly explained the services and what needed to be done. I appreciated his honesty and will be calling to schedule the service next week.Thank you ValuePest!

An
Review №48

Value Pest has been doing routine services on my home for 3 years. I am very well pleased with the job they do keeping pests from my home. The are affordable and it is well worth the price!

Wi
Review №49

Jacob gave a very professional service.

Ev
Review №50

ValuePest has done a great job on making sure that there is no type of pest in our restaurant.Raul does a great job and make sure to ask me if there is any bug in the restaurant and i as far as i know there is no sign of any bug inside. He also here on time and makes sure to call ahead of time to make sure we are ready for him to work.Overall Rail is great and gets the job done couldnt ask for any better service. thank you

Do
Review №51

Ive had other pest control companies while living in other states. Value Pest if far better. They always notify me before hand. They remove webs from porches, windows, and garage. I have no problems with bugs or termites. They do a fabulous job. And the ladies in the office are always pleasant, polite and courteous.

Go
Review №52

Joel came and sprayed our house and they were great. Havent seen any bugs since and they were incredibly nice. ValuePests been our bi monthly service company for about 8 years now and every tech has been excellent and thorough

Je
Review №53

We were not home but I assume they performed their regular inspection.

Ol
Review №54

If you were looking for pest control ValuePest does a great job my technician Chris very personable knows his business call this company. Special thanks to Ryan Chris, Josh and Mary for all the support they provided.

Ch
Review №55

We will see. I signed up for the service, ill keep u posted

Ea
Review №56

I called ValuePest as soon as they opened the next morning, and Josh Benson was at my door by 11 am that same day! He was extremely thorough, checked every crevice and gave me some great tips to prevent any issues. He talked me off the ledge and gave me a $20 discount just for mentioning the Google coupon. Definitely recommend them for anyone with any sort of bug problem.

De
Review №57

We had them come check out our house to tent and these guys stayed for a long time checking and dotting all the dots and gave us honest advice. Saved us tons of cash. Honest, ethical companies so hard to come by these days. what a gem

Ti
Review №58

They are okay, but whenever we call them , it always takes them awhile to reach out to us or have someone come out to visit..

Gl
Review №59

Always very accommodating and thorough. Chris was very kind and went out of his way to be mindful that we had a dog in the house.Thank you

Ma
Review №60

ValuePest is a great business. We had them treat for termites and they did a fantastic job. Very thorough with the inspection and service. He took his time and I didn’t feel like he was rushing to finish to leave.

Ra
Review №61

They did a good job getting rid of the wasp nests and there are dead bugs around my entry points which is a good thing. Keeps them out of the house.

As
Review №62

ValuePest came explained to us the procedure and did the job very well. We had a huge problem with cockroaches and there is not one cockroach anymore! Thank you to the company and to Chris he was very nice brilliant service

So
Review №63

My technician was Chris Jones. He is a great tech. And very funny professional, and a good worker.Thanks

Je
Review №64

Ive been using ValuePests services for the past few years for an ongoing maintenance on my home.Their service is exceptionally good.The regular technician is Josh Benson. Hes very friendly & responsive. Whenever I have a special request, such as spraying insider placing an extra mouse bait station he would do it with no hesitation

Ta
Review №65

ValuePest responded, and came out the same day. We were happy with their service, how they carefully checked out our property. We highly recommend their services.

Ch
Review №66

Mark and Tammy provide excellent service! They are easy to work with are great for scheduling and always take care of anything that we need! I highly recommend them!

Ch
Review №67

I USE THEM PERSONALLY AND AS A REALTOR - RECOMMEND TO MY CLIENTS - 100% SATISFACTION.

Gr
Review №68

Initial service to treat the usual spiders ants etc plus mosquito control. Chris Jones the service manager was efficient polite kind and took the time to thoroughly explain the process. Both initial service and monthly charges are higher than other services I have used and or researched but Chris tended to much more than pest control techs Ive used have done in the past so this might be well worth the extra cost. Also impressed with the clear explanation of charges from the customer service rep and this is the only company that offered a regular day and time for the monthly service. Early days but ValuePest already set itself ahead of the rest.

So
Review №69

ValuePest came out to take a look at a small termite issue. They were professional, polite, and had a great disposition. We only needed a small spot treatment which was exactly what I was hoping for. I would definitely call ValuePest again for a pest problem.

Vi
Review №70

ValuePest does a great job and i appreciate how flexible that are with my schedule. Will definitely hire them again.Thank you

Ta
Review №71

I’d give 0 stars if I could, they sent out flyers promoting their services which we set an appointment for. They were a no show and did not call. Now waited at home all day for that kind of service. Do not use!

Ma
Review №72

Communicate before and after the service call. Technicians are personable and competent.

Wi
Review №73

Great customer service communication and punctuality. Id definitely call them again when needed.Prices are comparable to other businesses.Theyll give you a minor discount if asked.

Mi
Review №74

Amazing service.If you need pest control honestly. it would be a huge mistake to call anyone else. I truly feel that strongly about ValuePest!

Ja
Review №75

ValuePest is always reliable accommodating and professional.Recently had Justin at our place for the bi monthly spraying in addition to removing a couple of small wasps nests that had been brewing. He was awesome. Thanks to Justin and the whole team over at ValuePest

Di
Review №76

The young man working for you really seem to care about what they are doing. They do a great job on my house. Very pleased.

Mi
Review №77

Chris did an excellent job ridding our home of an ant infestation.Very professional courteous and quick. Highly recommend them.

De
Review №78

ValuePest is so much better and effective than Orkin or any other company! Jon and Chris are the best kindest funniest friendliest people and they are very professional. They call to let you know they are 30 minutes away... one time it was raining on the day of my appointment so they could not spray the exterior. They came back few days later when it wasnt raining and sprayed the exterior. Would recommend them 100% guaranteed

Al
Review №79

Ive been using ValuePest for more than a year now and just get more and more impressed with their services. The professional who visits my home every quarter is always helpful and explains everything hes doing and all problems hes addressing in detail. When I have issues between visits, someone is at my house asap. Dealing with pests is never fun, but ValuePest makes it manageable and as stress-free as possible. Ill never use any other pest control company!

Mo
Review №80

Awesome company. Professional and Honest. Staff is the BEST!

To
Review №81

Dont use them biggest scam ever. They cant even kill a spider,ants, and absolutely not bed bugs. You figure if they kill anything you wont need to pay monthly charges. After almost 2 years monthly payments we got feed up and called a real professional one treatment we are rid of all pest. Trust me they will blame you why bugs are still there

St
Review №82

Very courteous and professional good worker.

Sl
Review №83

I have been trying to sell my house and the potential buyers came back with an inspection report that had termites everywhere. They were asking for a massive rebate and I called ValuePest to give me a second opinion. Its so hard to trust contractors because of course they will try to find the biggest problem. But i was amazed Chris was honest and incredibly thorough. Although he saw some damage he let me know there wasnt really a termite problem since i treated 7 years ago.He did offer some preventative measures if i wanted but with a newborn baby on the way. I decided to hold off on anything

jo
Review №84

Great job

Al
Review №85

What an amazing experience with Colton. Not often you get an honest assessment on a free estimate. Colton was thorough logical and explained everything.Thank you so much

St
Review №86

Fast and always professional. We have done business with the team at Value Pest for over 2 years and I recommend their team for all our jobs. We manage 300 properties in the triad and he has 95% of our business.

Go
Review №87

We are so happy to have chosen ValuePest do the work at our house. David was our technician and he took care of our rodent issues very well. He was always on time, very professional and each time he explained to us what is going on, what will happen and what the work is going to be in details. Super helpful since we were so clueless about the rodents and were in panic mode. We also found their pricing very reasonable. Also, the people at the house is well organized and very easy to work with. Hopefully we dont have any more issues but if we ever do again, well definitely be calling them back! Highly recommend these guys.

Al
Review №88

Been using ValuePest for years. Great quarterly service. Theyve taken care of everything for us. Had J.B. and Josh come by today for a termite inspection. Clean as a whistle, of course. Doesnt get better than these guys

Yo
Review №89

Terrible customer service! I have made multiple appointments for ants and 4 times they didnt show or call. I have to call them to reschedule and they still dont show up. Their excuse is it was raining. My problem with ants is inside not out. Some of the days out wasnt raining. It takes days to get appointments. Forget about taking off your job to meet them at your house. They will not come or call. Nice people but terrible service.

As
Review №90

Ive been using ValuePests services for the past few years for an ongoing maintenance on my home. Their service is exceptionally good.The regular technician is Josh Benson. Hes very friendly & responsive. Whenever I have a special request such as spraying insideor placing an extra mouse bait station he would do it with no hesitation

Ma
Review №91

Tony Linton local franchise owner is a true bug man. He knows his stuff. They do a great job and a great price.

Ra
Review №92

Josh was wonderful patient thorough and kind when inspecting and showing me everything they could do for me.I have used ValuePest 2.5 years ago and had an excellent experience as well

Br
Review №93

I originally called Value Pest to handle a bed bug problem my youngest child brought home from summer camp. They got rid of the bugs but I had to purchase the bed bug treatment & pest control service for one year for the no bed bug warranty. They got rid of the bugs and no trace of one since, the pest control service has been fantastic as well. I also had them get rid of the builders green plastic spikes from the yard and termite treat the perimeter of the house foundation. Had one little issue with the billing at the beginning but once I set up autopay everything has been smooth sailing and no bugs. I’m a hard person to deal with at times and these guys have done a great job with keeping my house bug free and dealing with me. Value Pest is worth it, call them.

Ro
Review №94

Joel was wonderful. He was personable, kind and knowledgeable. I love Value Pest. They make things easy and affordable.

Ca
Review №95

Im so pleased to write that after a RAT PARTY in my attic this weekend Chris from ValuePest arrived first this Monday morning. They were extremely diligent in patching up the entry point exclusion to the attic. And in setting 10 traps in the attic. They were very efficient and paid a lot of attention to detail in the sealing and the clean up of the nest. I would definitely hire them again. The bill was $300 for the trapping and the exclusion. In the past I have paid $250 $300 for a visit but have had to pay the same provider twice so I hope this is the end of the RAT PARTY

Al
Review №96

Value Pest delivers excellent service at a great price. I highly recommend them. All of the people they send are knowledgeable and phone calls are handled efficiently.

Ei
Review №97

Josh from Value Pest Control came and treated my house. He arrived punctually and professionally, which I appreciate. He listened to my concerns and really did outstanding job addressing my needs. We had cut down an apple tree rotted out inside a very great deal of carpenter ants inside. I saw the queen and thousands of ants spilling out in a stupor as they died. I have peace of mind with the barrier protection and treatment of my home that i shall not be seeing more wandering into my house. I feel so much better after the excellent treatment and service I received today.Thank you Value Pest for peace of mind.

Ea
Review №98

Chris Jones serviced my home today and did a fantastic job. I am pleased with professional and detailed work

ja
Review №99

This business always does a great job. All the staff are friendly and professional. I would gladly recommend them to other people!

To
Review №100

We were on vacation when my son called and said there were a bunch of ants in our kitchen, called Mark and they were right out and took care of the problem. No ants when we got home a few days later. Great service!

Information
37 Photos
100 Comments
4.7 Rating
  • Address:512 N Johnson St, Monroe, NC 28112, United States
  • Site:/url?q=https://www.valuepest.com/%3Futm_source%3DGMB%26utm_medium%3Dorganic%26utm_campaign%3Dmonroe&sa=U&ved=0ahUKEwjki7ye8sruAhUDsDEKHZm6BQYQ61gIrjQoDzCqAQ&usg=AOvVaw0rmsapQNCckZi4XgkqEyPV
  • Phone:+1 704-870-4231
Categories
  • Pest control service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
From the business
  • Identifies as veteran-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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