So my experience was not good . I ordered online and arrived 15min early , ( this was never a problem before as I just would wait ) but this time I got told ONLY TO COME WHEN MY ORDER WAS READY , AT THE TIME I WAS GIVEN. I explained to the NICE MANAGER that I always did this and was never told go away and come back . She told me that due to covid I would NOT be aloud to wait. So I calmly walked out and waited until the exact time to pick up my order .IT WAS NOT READY , AND I WAS TOLD TO WAIT FOR IT ,SO much for the excuse of covid I was given, really unprofessional service here , I would not recommend this place .
Very poor service, and shocking customer service.. definitely wont be coming back I genuinely wouldnt recommend this place whats so ever very poor service.
Beautiful place, top class food, beautiful setting.
Went here a while back, lovely fresh Asian Street food, lots to choose from and free ice cream , my only complaint is I feel a lot of the dishes taste the same , but I like soy sauce...
Love ramen douglas but was disappointed wiith the firecracker. Noodles fab as always but the tofu was not nice and the amount of sauce reduced. Tofu tasted like it was re cooked. Disappointed to say the least.
I would have given a 4 or above but I’ve given this rating because of the delivery experience. I was delivered a wrong order and had to drive back to the restaurant to get the correct order. Did not even offer to discount the delivery charge considering it ended up being a pick up rather than a delivery.
Always enjoy ramen food but their delivery service leaves alot to be desired. This week after a bad experience 2 weeks ago (benefit of the doubt) we ordered in plenty of time, early order 6.45pm. After 3 phonecalls from us over a 2 hour period we eventually realised our order got mixed up and was never processed. Its now 9pm and after a very stern conversation I have had to put on a frozen pizza for dinner. I dont know if our order will arrive or if Ill be charged. Absolutely disgraceful. Like your food but not your delivery service. We will not be ordering again. Shame as we love to support local
Great food and service. The 8 before 8 is a genius marketing idea. I have dined like a king. I always look forward to going back there.
Tasty food,reasonably priced
Food very good. Quick with your order
Damn, nothing can match your Pad Thai! 😉
When its good, its reeeeeally good😊😊. When its bad, and you bring it to their attention, not the best reaction to a customer. Made me feel intimidated at the desk and the email I received was very hurtful. Not a nice feeling, especially in current times😔😔.
Always enjoy food from ramen
Love the food and get it at least twice a week but I have come to learn never to have it delivered as it is ALWAYS late, and not by 5,10 even 15mins which on a busy night I understand can happen but always considerably more than that, last of which has been 40mins which is poor enough service in its self if the order is correct, unfortunately not always the case and closer to 50/50, this just seems to be the Douglas store as Ive ordered in many of the other stores which is a shame because the counter staff there always seem to be really nice and good at their job, however when it comes to the delivery its beyond poor... The orders were made both by myself by phone (in an effort to assure the right order) and via my partner to the same address, check in store
Great service Food is lovely
Ramen is always a good call
Order came 50 minutes late. Singapore noodles very disappointing. More like sweet and sour noodles, no curry at all in them.
Very good shop staff very helpfull would shop there again and advise people to shop there staff are lovely
Expected better.
Why is it different to the original anglesea Street restaurant.
Great value. Brought the kids. They loved it. Good food. Good prices good service. And free ice cream.
Brilliant, gorgeous
😜
Fantastic service and food. And always plenty of it👍👍 highly recommended.
Other people say its great but I dont see it
Love! Bottomless ice cream is a bit with my little girl and the lite food choices is a hit with me! Everything is super tasty and fresh. Veggies galore! This is one place that whenever we dine here I choose no meat because their stir fried veg is so beautiful. Highly recommended.
My son ordered and paid €44 for a takeaway for Mothers Day. 2 hours later and no food arrived. My husband and son went down to the restaurant in Douglas. They were closed but staff were inside cleaning up. My husband knocked at the window. One person looked up but ignored him. Then staff went on pouring larger for themselves. Unbelievable.
Consistent good food here in Ramen Douglas 👌
If ever you wanna have a meal in your budget, Ramen is the place to go. Everyday they have 6 before 6. The quantity and quality of food is so great . The best part of Ramen is that they give Ive cream cones where you get to make your own ice cream.
Absolutely terrible!!! Ordered food was not delivered!! This is not the first time this has happened to us!! Tried to ring no answer, left feedback on their website with no response!! Will NEVER order from here again!! Try Kubo in Douglas instead never had an issue with their food or service and will from now be my number one choice!!!!!!!!
Allright
Food amazing. The place is really funky and great place to eat. Really reasonable priced
Yummy!
The food is not good. The vegetables are absolutely raw and are huge cuts some beans are just thrown in to the dish without any prep work. The dishes has no flavour at all, wok dishes has hardly any whokee character. I am a vegetarian and all of this is applicable to vegetarian dishes. The only okay dish is the phad thai and the samosa isnt that bad.
Lovely bright restaurant gorgeous fresh food friendly staff
Good food and fast service. Gets quite busy at peak times but plenty of seating. Take away service fast and efficient. Phone in orders have worked very well for me. Parking is limited in the immediate area.
Great place. Id love if they had more options though.
I had tikka masala today 23rd of march 1pm.foods was ok, Im so impress with the guy in the till hes polite, intonation and body language just right! Real smile and friendly, I think he doing the job brilliantly to all the clients, his name Josh👍👍👍
6 before 6 and a free cone is great value. A lot more room to sit in this particular venue. Food is good quality.
Always great food. Asian Street Food style seating - so shared benches at long tables but its all part of the experience! If you want to converse with your SO sit next to each other - not on opposite sides :)
Very very disappointed the last few times we got takeout, especially the katsu curry which is after getting more watery and less flavorsome,its a pity when it was so nice 😏
Great place. Nice food, clean. Good atmosphere.
Always love going to Ramen, especially for the cone. Great value for money.
They do not serve Ramen here despite the name and peoples frankly deluded comments. Most of the food is just drowned in Sambal or sugar and of low quality in general. This is not Asian food.Also, calling your restaurant by one of the most widely recognized Japanese dishes and then (1) not serving that dish and (2) having a mostly Thai selection is at its worst racist (by categorizing a number of different cuisines together without proper context or respect for history and at best ignorant of the breadth and depth of Asian culture and cuisine.All in all does not deserve a visit and the people of Muster deserve a better introduction to lovely Asian food than the gentrified and horribly appropriated food they serve here.
Lovely food
I am in love with this place and have tried almost all the dishes on the menu. I give it a thumbs up in all aspects. The food the ambience the concept.
I love this place for the 6 before 6 deals and the food is excellent quality and fresh for fast asian food but the prices are a bit steep at 12 -15€ per meal if you dont get one of the specials. You can do a nice sit down restaurant for the same price.
Every time Im in Cork I need to visit this place. Nice interior, great food and free ice cream with each dish...superb! :)
Great food, fast service and the 8before8 is a great deal!
What a great choice of food to choose from fairly busy but the food is worth the wait. Most definately will be visiting again this time with booking.
The food was beautiful, when it arrived after waiting 35 minutes. The music wasdreadful - oriental music would have been more suitable to the premises. The music was also very loud, in fact, it was difficult to have a conversation with the noise!
Absolutely delicious. Im a big fan of asian food. A bit pricey, but portions are big and food is prepared on demand, so fresh. Well worth it to eat in or take away.
Fast, clean and comfortable. Excellent food. Lovely staff.
Nice selection of food and quick service
Liked the noodles dishes ...satey chicken skewers were very dry with a dry satey sauce. My son has Autism and they had no problem with turning of the music ...overall nice place...
Its soooooo fecking good.
Another one of these Asian Street Food places which are becoming as common as Peri Peri was for a while. Overly pushy counter staff, with odd American Irish accents. Soggy noodles (90% wet soggy noodles and 10% anything of value such as meat or vegetables). Drenched in way too much soy sauce to hide the blandness. The thing about these places is they are so contrived they have no authenticity whatsoever. Many of the cooking staff arent even Asian so I dont know what the point of the place is really apart from making money. Its very expensive. Added to this, weird communal seating arrangements and pumping nightclub music. Awful.
Good mix of Asian food. Reasonable price. Handy location.
Good fresh food. Pricey. Sticky tables
No waiting, food was piping hot and extremely tasty.
I usually get the 6before6 because otherwise its quite expensive. Wait times are very long, I was left waiting for 25 mins at a quiet lunch time while others who came after me were served first. Customer service isnt the friendliest
Absolutely delicious. Most delicate noodles I ever had.
8 before 8, absolute bargain. Had to get a doggie bag, couldnt eat it all
Love the food in all ramen restaurants. Very consistent
Love the thai green curry. Friendly and helpful staff. The 6 before 6 is great value.
Great food and excellent service.
Great food good service spotlessly clsN
Really big portions. Excellent value too.
Great food, affordable prices. There is a daily offer called 6Before6 - a different dish from the menu every day for only 6 Euro. And you receive free ice-cream for every menu.
Restaurant trying to pretend more than really are. Fancy place, but staff is far from professionals. Also food is not superb, some average asian stuff. I ordered non spicy noodles, but get quite a spicy anyway, drowned in oversalted sauce. The last thing I do not like was noisy music. WHY SO LOUD???
Lovely place definitely worth a visit or two or three......
Love the food and friendly staff
Food was good, but not hot. Bit of a disappointment. Normally good though.
Great and delicious food! Kind and polite staff
Great fresh tasting Asian street food. Communal tables make for a great atmosphere.
I loved the great tasting healthy food
Very tasty food, great Japanese udon 🍜
Delicious food. My go to for quick and healthy meals. Highly recommended.
I bay soup today. Price is absolutny crazy. Quality is very bad. 6,99 for water with few pises veg. No any flavoure.
Great tasting food. And love the 6 before 6
Always fresh, hot , tasty. Great value especially the 6 before 6.
The food is lovely and the staff are friendly, we never had a problem there.
Brilliant noodles and thai green curry. Happy chappy when I get here!
Great food cant really go wrong
Food is excellent and cooked to your liking. Also making your own ice cream cone at the end of your meal is a masterstroke of genius
Food was served after it had cooled down quite a bit. Very average; expected better having been to Midleton branch, which was really good.
Great food.
Delicious and casual. Great mid week quick bite.
Great food, with very generous portion sizes
The 6 before 6 is always worth it !
Truly great fast healthy food. Definitely worth the visit and will do it again soon.